# Top Claims Processing Companies Highly reviewed Claims Processing companies include TECHSPEED INC, Remote CoWorker, Appointment Setter Online, Unity Communications, SupportYourApp, Connext, Remote Team Solutions, XACT, Select VoiceCom, Top Customer Service. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Claims Processing Companies Ratings Updated: Jul 22, 2026 ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. With a high accuracy rate in data entry tasks and effective project management, the company receives positive feedback for its proactive communication and client-centric approach. About 100% of reviewers highlight their responsiveness and attention to detail, with no areas for improvement mentioned. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bundle-bpo) #### 2 reviews mention Back Office Outsourcing Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 2 of 2 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Experience in 8 industries TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Advertising & marketing - Software - Other Industry - Business services - Consulting - IT Services - Nonprofit - Financial services - Retail - Healthcare - Home Services - Politics - Real estate #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (192 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a Business Process Outsourcing company offering Remote Back Office Solutions and Virtual Office Support. The reviews consistently highlight their efficiency, responsiveness, and ability to integrate seamlessly into clients' operations. Notably, 100% of reviewers commend their proactive communication and quality of work. The company is praised for enhancing productivity and streamlining workflows, with no significant areas for improvement mentioned. [Visit Website](https://remotecoworker.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-claims-processing) #### 2 reviews mention Claims Processing Claims Processing Experience Remote CoWorker demonstrates strong expertise in Claims Processing, receiving positive feedback from 100% of reviewers regarding their professionalism and timely delivery. Clients highlighted their effective communication and the ability to meet KPIs, with specific praise for the accuracy in billing and documentation consolidation. Notably, one client noted their VA's exceptional performance in billing accuracy and chart preparation. Overall, Remote CoWorker's strengths lie in their project management and the seamless integration of services to enhance client operations. - 2 of 2 Claims Processing reviews are 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/remote-coworker#review-396834) #### 72 reviews mention Back Office Outsourcing Back Office Outsourcing for Podcast Production 5.0/5 — Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. - 60 of 72 Back Office Outsourcing reviews are 5 stars - 8 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) #### Experience in 26 industries Remote CoWorker has received positive feedback across various industries, particularly in Financial Services, Medical, and Real Estate. Clients praise their expertise in administrative support and project management, noting increased efficiency and productivity. The Financial Services sector highlights their strong candidate sourcing, while the Medical field appreciates their seamless onboarding. Overall, their strengths include effective communication and a flexible approach, making them a suitable choice for clients in need of virtual assistance across these sectors. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) - Medical - Sports - Franchises - Real estate - Business services - Automotive - Plumbing - Other industries - Energy & natural resources - Information technology - Consumer products & services - Media - Manufacturing - Hospitality & leisure - Insurance - eCommerce - HVAC - Retail - Food & Beverage - Healthcare - IT Services - Contracting - Arts, entertainment & music - Legal - Construction - Advertising & marketing - Financial services - Education - Food & Beverages - Software #### Completed projects in 8 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - South Africa (1 projects) - United Arab Emirates (2 projects) - United States (118 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a company specializing in Business Process Outsourcing, particularly in lead generation and appointment setting services. Across multiple reviews, clients highlighted their proficiency in improving lead quality and conversion rates, with project management described as organized and responsive. Notably, 100% of reviewers were impressed by their professionalism and consistency, although some suggested providing more detailed performance analytics for enhanced planning. [Visit Website](https://appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reasonable pricing Clients have expressed a positive sentiment regarding the reasonable pricing of Appointment Setter Online's services. One client noted, 'Appointment Setter Online is budget-friendly, as the price per appointment setter is reasonable,' while another mentioned, 'They aren't pricey; they're within the price limit we set.' Overall, clients appreciate the competitive pricing coupled with high-quality service, indicating that the cost aligns well with their expectations and the results delivered. - Customer Services & Sales Outsourcing for Resume Writing Co (5.0/5, Jun 9, 2025): We hired them on an hourly basis during our main engagement, so we paid them for the hours the agents worked and at the end of the week for whatever hours they consumed. They were within the price range. They aren't pricey; they're within the price limit we set. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554) - Appointment Setting for Roofing Co (5.0/5, Jul 9, 2025): The team is also price-competitive. The quality of their work has exceeded our expectations. They’re solely working in the appointment-setting domain. Once they started the project, they went through an unpaid one-month training period. That was something that made us stay with them from the start. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388851) - Appointment Setting & Sales Closing for Home Services Co (5.0/5, Aug 18, 2025): Appointment Setter Online is budget-friendly, as the price per appointment setter is reasonable. Their work is on time, and I have never had to ask for anything twice. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/399160) #### 18 reviews mention Back Office Outsourcing Lead Generation Services for Cleaning & Painting Company 5.0/5 — Appointment Setter Online provided call center services for a cleaning and painting company. The team handled inbound and outbound calls, followed up with leads, booked appointments, and sent regular reports. - 18 of 18 Back Office Outsourcing reviews are 5 stars - 5 new reviews for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/427038) #### Experience in 15 industries Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) - Construction - Agriculture - Advertising & marketing - Electric - Financial services - Consumer products & services - Software - Dental - Roofing - Business services - Research - Publishing - Non-profit - Medical - Nonprofit - Home Services - Legal - Automotive - Education #### Completed projects in 9 cities - Dover, Delaware (1 projects) - Orlando, Florida (1 projects) - Austin, Texas (1 projects) - Houston, Texas (1 projects) - Chicago, Illinois (1 projects) - New York City, New York (2 projects) - Seattle, Washington (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Wellington, Colorado (1 projects) This provider is available in 24 time zones: - Near East Time (NET) - Middle East Time (MET) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) This provider is fluent in 13 languages: - English - Spanish - Arabic - Hindi - Portuguese - German - French - Italian - Panjabi - Romanian - Hebrew - Swedish - Norwegian [View Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The company receives overwhelmingly positive feedback, with 95% of reviews highlighting their professionalism, timely delivery, and adaptability to client needs. Clients frequently commend their ability to align with budgets and company cultures, emphasizing their seamless integration and effective project management. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Unity Communications has received positive feedback regarding their adaptability, with clients noting their flexibility in scaling services to meet evolving project needs. A representative from Centriq Technology highlighted their ability to quickly recruit and onboard qualified analysts, which significantly streamlined operations. Additionally, the consistent availability of team members, even on weekends, has enhanced operational efficiency, reinforcing Unity's commitment to providing tailored support. Overall, clients express strong confidence in Unity's capacity to respond effectively to changing demands. - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): From the outset, Unity Communications demonstrated an ability to scale services quickly to meet our needs. Hiring and onboarding qualified analysts can be a time-consuming process, but Unity streamlined it effectively. Within a short period, they provided us with a well-trained team that was ready to contribute. One of the standout aspects of working with Unity is their flexibility. As our project needs have evolved, they have adapted, ensuring that we always have the right level of support. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) #### 1 review mentions Claims Processing Claims Processing Experience Unity Communications demonstrates strong expertise in Claims Processing, with clients reporting a 90% satisfaction rate regarding professionalism and timely communication. Reviewers frequently commend the company's ability to optimize billing tasks, resulting in increased revenue consistency. Noteworthy feedback highlights a few transition challenges, indicating a 15% mention rate of areas needing improvement. Overall, Unity Communications is recognized for its knowledgeable staff and effective project management, making it a reliable choice for claims processing needs. - 1 of 1 Claims Processing reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/unity-communications#review-358819) #### 8 reviews mention Back Office Outsourcing Back Office Outsourcing for Retail & E-Commerce Company 4.5/5 — Unity Communications provides back-office support for a retail and e-commerce company. Their tasks include inputting numbers into excel, reviewing data, and maintaining quality.   - 7 of 8 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/172982) #### Experience in 10 industries Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - IT Services - Medical - Wellness & Fitness - Healthcare - Telecommunications - Information technology - Supply Chain, Logistics, and Transport - Agriculture - Utilities - Advertising & marketing - Retail - Media - Food & Beverages - Beauty & Cosmetics - Consulting - Education - Other industries - Other Industry - Software - Consumer Products --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Business Process Outsourcing company that specializes in providing comprehensive Remote Back Office Solutions, including customer service support, technical assistance, and content moderation. Across reviews, the company is praised for its strong project management, adaptability, and responsiveness, with nearly 100% of feedback being positive, highlighting their effective communication and seamless operational continuity. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile) #### Helpful SupportYourApp has received positive feedback for their helpfulness across multiple client reviews. Clients praised their adaptability and readiness to assist, with one noting their 'professional setup and helpfulness' as particularly impressive. Another client highlighted the proactive communication and support provided by their team, stating they are 'always ready to help' and deliver exceptional results. Overall, the sentiment regarding SupportYourApp's helpfulness is overwhelmingly positive, with clients expressing satisfaction and no significant areas for improvement noted. - BPO for Blockchain-Based Noncustodial Wallet Provider (5.0/5, Aug 2, 2023): We have established a friendly yet professional communication with the management team. They are always ready to help and deliver the best possible result in any situation. We are very satisfied with them overall. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/221903) - Customer Support Services for B2C IT company (5.0/5, Dec 26, 2022): We are very satisfied with the workflow between us and SupportYourApp. They are always very glad and ready to help us. Since we started working with SupportYourApp, our support system has been improved. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/173534) - Customer Service Outsourcing for Baggage Solutions Company (4.0/5, Jan 27, 2025): SupportYourApp's professional setup and helpfulness are impressive. They are all very adaptive and helpful. Their response to our needs has been timely and accommodating. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/346682) - Call Center Services for Meditation App (5.0/5, Jan 23, 2023): Their willingness to learn and work with new things and new tasks. They are always ready to help and take on new things and responsibilities. We've consistently been able to deliver best-in-class support to our customers, in large part due to the professionalism and caliber of the SYA team. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/177518) #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive SupportYourApp is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 24 countries - Austria (1 projects) - Bahamas (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (2 projects) - Denmark (2 projects) - France (1 projects) - Germany (3 projects) - Greece (1 projects) - Ireland (2 projects) - Israel (6 projects) - Italy (1 projects) - Luxembourg (1 projects) - Malta (1 projects) - Netherlands (3 projects) - New Zealand (1 projects) - Norway (1 projects) - Poland (1 projects) - Russia (1 projects) - Sweden (2 projects) - Switzerland (1 projects) - Ukraine (7 projects) - United States (25 projects) - England (5 projects) This provider is available in 33 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 31 languages: - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Korean - French - Turkish - Vietnamese - Cantonese - Italian - Urdu - Polish - Ukrainian - Persian - Romanian - Azerbaijani - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Croatian - Swedish - Georgian [View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Angeles, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connextglobal.com) #### Receptive The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach. - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) #### Experience in 5 industries Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - Arts, entertainment & music - Financial services - Software - Business services - Other Industry - Real estate #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Virtual Office Support. They have consistently received positive feedback, with approximately 100% of reviewers expressing satisfaction with their services, particularly noting their value for cost and trustworthiness. Clients appreciate their flexibility in management and the high quality of their deliverables. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-claims-processing) #### High-quality work Remote Team Solutions consistently receives high praise for the quality of work delivered. Clients highlight exceptional performance, with one noting, "the quality of the work" as a standout feature, and another emphasizing their "unwavering dedication to quality" and ability to source top-tier talent. A law firm founder remarked on the "high quality of executive assistants," while an IT consulting CEO appreciated their "phenomenal work ethic". Overall, the sentiment reflects strong client satisfaction and confidence in the company's capabilities. - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): The assistant accomplishes all the tasks I give her. Quality of the work was what I found most impressive or unique about this company. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) #### 4 reviews mention Back Office Outsourcing Outsourcing & Recruitment for HR Company 5.0/5 — An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. - 3 of 4 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) #### Experience in 10 industries Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - Insurance - Software - Legal - Other Industry - Construction - Human Resources - Media - Advertising & marketing - Retail - Business services - Real estate - Food & Beverages - IT Services #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a Business Process Outsourcing company specializing in Back Office Services, particularly in remote customer care and administrative support. Reviews highlight a 100% satisfaction rate, with clients praising their flexibility, proactive solutions, and consistent achievement of service targets. Notably, 90% of reviews commend XACT's excellent customer support and alignment with company values. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently highlight XACT's ease of collaboration, noting their attentiveness and responsiveness. One client remarked on the management team's great working relationship, emphasizing their quick response to requests and effective communication. Additionally, the pleasant demeanor of the representatives and their willingness to provide coaching further enhances the overall positive sentiment regarding the ease of working with XACT. - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): Communication with their team is great. We email all day long, call each other directly, and also employed Slack, so I never felt that there was a gap in communication at all. We had a meeting on Wednesdays just to catch up and see where we were at. During those meetings, they would often give us suggestions that we felt were very valuable, and we followed a lot of their leads on those Wednesday meetings to stay ahead. It was an all-out effort on both our parts. [Read Full Review](https://clutch.co/go-to-review/xact/127424) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): They are incredibly fluid and able to act on the fly. There was no stop and go and there was never a time where we had to figure out what we were doing. I felt almost right away that they were working alongside me. My nervousness about letting someone else take over my job was eliminated by their ability to hit the ground running. [Read Full Review](https://clutch.co/go-to-review/xact/127424) - Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): The management team was attentive and great to work with. Their tech support was great to work with when tech issues arose between both companies. [Read Full Review](https://clutch.co/go-to-review/xact/126853) #### Experience in 14 industries XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) - Manufacturing - Supply Chain, Logistics, and Transport - Insurance - Real estate - Automotive - Transportation - IT Services - Arts, entertainment & music - Advertising & marketing - Chemicals & Biotechnology - Nonprofit - Financial services - Retail - Education - eCommerce - Information technology - Sports - Healthcare - Other Industry #### 3.9 out of 5.0 rating for cost What Clients Have Said Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (4 reviews) - $10,000 to $49,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Singapore (1 projects) - United States (31 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/xact?verified=true#reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs. [Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experienced Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes. - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) #### 2 reviews mention Back Office Outsourcing Back Office & Customer Service Outsourcing for Law Firm 5.0/5 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. - 2 of 2 Back Office Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - Media - Business services - Advertising & marketing - Pharmaceuticals - Other industries - Legal - Financial services #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a Business Process Outsourcing (BPO) firm specializing in Back Office Services and customer support solutions, evidenced by their adept management of client inquiries and communication across various sectors. With 95% positive feedback, 85% of clients commend their professionalism, timely response, and seamless integration as an extension of their teams, enhancing operational efficiency and client satisfaction. [Visit Website](https://bpo.topcustomerservice.com/) #### Reviewed 16 times in the past 6 months Recent reviews for Top Customer Service reflect a consistently positive sentiment, highlighting their professionalism and effective communication skills. Clients from various industries noted improvements in response times and customer satisfaction, with one remarking on the 'dedication and responsiveness' of their team. Specific feedback included enhanced organization of service requests and fewer missed inquiries. While some clients suggested proactive content strategy recommendations, overall, the feedback indicates strong alignment with client needs and high-quality service delivery. - 16 of 16 reviews are 5 stars - 7 new reviews for Back Office Outsourcing services - $50,000 – $199,999 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews) #### 19 reviews mention Back Office Outsourcing Customer Service & Back-Office Support for Protection Agency 5.0/5 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. - 19 of 19 Back Office Outsourcing reviews are 5 stars - 14 new reviews for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a customer support and call center management company known for delivering efficient, flexible, and compassionate services. They have consistently improved operational metrics, such as reducing first response time by 25% and enhancing customer satisfaction scores. Reviews highlight their strong project management and responsiveness, with 100% of feedback emphasizing their adaptability and collaboration with clients. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/roi-cx-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 4 industries ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - Consumer products & services - Medical - Hospitality & leisure - Retail #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 cities - Austin, Texas (1 projects) - Dallas, Texas (1 projects) - Shiner, United States (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) --- ### [MarKam Solutions](https://clutch.co/profile/markam-solutions) #### 5 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description MarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams. [Visit Website](https://www.markamsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Efficient Clients have consistently praised MarKam Solutions for their efficient project management and timely deliveries. One reviewer highlighted their ability to significantly increase listing output and improve turnaround times while maintaining quality. The structured approach and proactive communication were noted as key strengths, allowing for seamless collaboration. Overall, the sentiment reflects high satisfaction with MarKam's efficiency and responsiveness, with no notable areas for improvement identified. - Back Office Outsourcing for Creative Agency (5.0/5, Nov 5, 2025): They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) #### 1 review mentions Back Office Outsourcing Back Office Outsourcing for Creative Agency 5.0/5 — MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and training. - 1 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Bulgaria (3 projects) - United States (4 projects) - England (1 projects) This provider is fluent in 10 languages: - Arabic - English - Dutch - German - Romanian - Spanish - Swedish - Russian - Portuguese - Italian [View Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, clients have praised ContactPoint 360 for their effective customer communication support and operational management, noting quicker response times and improved customer feedback. A UX UI designer highlighted their organized project management and adaptability, describing the team as a collaborative extension of their own. While there were minor suggestions for improvement, such as more detailed reporting, the overall sentiment remains highly positive, emphasizing the company's good value and alignment with client needs. - 1 of 1 reviews is 5 stars - 1 new review for Back Office Outsourcing services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### 5 reviews mention Back Office Outsourcing Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 3 of 5 Back Office Outsourcing reviews are 5 stars - 5 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Advertising & marketing - Automotive - Consumer products & services #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [Growth Hub](https://clutch.co/profile/growth-hub) #### 4.8 out of 5 star rating (16 reviews) - < $25 average hourly rate - 50 - 249 employees - Udaipur, India #### Services Provided - Allocation of Expertise by Percentage - 25% AI Development - 60% Back Office Outsourcing - 15% Data Annotation Services #### Company description Growth Hub is a Business Process Outsourcing (BPO) company that specializes in data entry, research, and administrative support services. It consistently receives positive feedback for its efficiency, accuracy, and tailored Remote Back Office Solutions. With a high satisfaction rate, 100% of reviewers highlight Growth Hub's responsiveness and capacity for handling large volumes of data, making it a reliable partner for administrative outsourcing needs. [Visit Website](http://www.growth-hub.com) #### Customized support Clients have expressed a highly positive sentiment regarding Growth Hub's customized support, noting their responsiveness and flexibility in tailoring solutions to specific needs. One client highlighted their ability to handle projects with care and urgency, delivering accurate data on time. Additionally, the company's commitment to providing customized solutions was particularly impressive, demonstrating their dedication to meeting client requirements effectively. - Back Office Outsourcing & Market Research for Consulting Co (4.0/5, Jun 26, 2025): Upon receiving a project request from us, Growth Hub handles our project with a sense of care and urgency, and ultimately deliver quite timeously. It helps a lot that they are flexible and able to accommodate our needs, willing to tailor their solutions to fit our needs as well. Their willingness to offer customised solutions tailored to our needs stood out. [Read Full Review](https://clutch.co/go-to-review/growth-hub/385482) #### 5 reviews mention Back Office Outsourcing Back Office Outsourcing & Task Automation for Finance Firm 5.0/5 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's back-office tasks. - 4 of 5 Back Office Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/growth-hub/313586) #### Experience in 6 industries Growth Hub has demonstrated expertise across a diverse range of industries, including eCommerce, financial services, medical, information technology, and consulting. Clients noted their strengths in data research, lead generation, and project management, with an emphasis on accuracy and timely delivery. Overall sentiment is highly positive, highlighting their effective communication, adaptability, and ability to generate valuable insights, making them a suitable partner for organizations seeking data-driven support and market analysis. [Read All Reviews](https://clutch.co/profile/growth-hub?verified=true#reviews) - Consulting - Financial services - Other Industry - Human Resources - Medical - Software - Information technology - Other industries - eCommerce #### Completed projects in 4 countries - Italy (1 projects) - Singapore (1 projects) - United States (3 projects) - England (8 projects) [View Reviews](https://clutch.co/profile/growth-hub?verified=true#reviews) --- ### [CCIG Group](https://clutch.co/profile/ccig-group) #### 4.9 out of 5 star rating (23 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wrocław, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CCIG Group is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. They consistently receive high praise for their operational reliability, with a 95% quality rating and customer satisfaction score of 9.1/10. Notably, 100% of reviewers highlight their excellent project management and commitment to customer satisfaction. [Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accessible The overall sentiment regarding accessibility of CCIG Group is highly positive. Clients commend the team's flexibility and openness in process adjustments, along with their operational and managerial accessibility, which facilitates effective communication and prompt issue resolution. One client specifically noted the 'high consultant availability, ensuring 24/7 support,' highlighting the company's commitment to being readily available to meet client needs. Despite occasional errors in case processing, the general feedback emphasizes a strong partnership and reliability. - Customer Service Outsourcing for Grocery Store Chain (5.0/5, Oct 28, 2025): We particularly value their flexibility and openness in introducing new and modifying existing processes. Also the accessibility of the team, both at the operational and managerial levels, which ensures smooth communication and swift resolution of challenges. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416244) #### 2 reviews mention Back Office Outsourcing Back Office Outsourcing for Renewable Energy Company 5.0/5 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer satisfaction. - 2 of 2 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ccig-group/416485) #### Experience in 12 industries CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) - Insurance - Transportation - Supply Chain, Logistics, and Transport - Real estate - Recreation - Other Industry - Automotive - Food & Beverages - Telecommunications - Retail - Energy & natural resources - Beauty & Cosmetics - eCommerce - Medical - Financial services #### Completed projects in 4 countries - Czech Republic (1 projects) - France (1 projects) - Germany (3 projects) - Poland (14 projects) This provider is fluent in 25 languages: - Albanian - Azerbaijani - Bulgarian - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Hungarian - Italian - Norwegian - Polish - Portuguese - Romanian - Russian - Slovakian - Slovenian - Spanish - Swedish - Turkish - Ukrainian [View Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a Business Process Outsourcing company offering Remote Back Office Solutions and Administrative Support Services. They consistently receive high praise for their professionalism, effective communication, and ability to improve operational efficiency. With over 90% positive feedback, clients frequently highlight their responsiveness and attention to detail, with 70% of reviews noting enhanced organization and streamlined operations. [Visit Website](https://topvirtualassistant.pro) #### 16 reviews mention Back Office Outsourcing Virtual Assistance Services for Appliance Repair Company 5.0/5 — Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. - 16 of 16 Back Office Outsourcing reviews are 5 stars - 2 new reviews for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) #### Experience in 14 industries Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - Contracting - Agriculture - Non-profit - IT Services - Real estate - Retail - Advertising & marketing - Software - Financial services - Home Services - Supply Chain, Logistics, and Transport - Business services - Insurance - Education - Construction - Automotive #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (7 projects) - United States (14 projects) - England (1 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Business Process Outsourcing, offering Remote Back Office Solutions and Administrative Support Services. Reviews indicate an overwhelmingly positive response, with clients praising their seamless integration and proactive approach. Approximately 90% of feedback highlights their adaptability and responsiveness, while many reviewers commend their ability to enhance operational efficiency and improve client communication processes. [Visit Website](https://www.taskvirtual.com/virtual-medical-assistant-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-claims-processing) #### Adaptable Clients consistently highlight Task Virtual's adaptability and responsiveness in various projects. For instance, one client noted their ability to quickly adjust to new processes and maintain effective communication, ensuring timely task completion. Another client praised their readiness to tackle any issue, emphasizing the seamless collaboration that fostered a team-like atmosphere. Overall, the sentiment reflects a strong appreciation for Task Virtual's flexibility and commitment to enhancing client workflows. - Web Dev, Market Research & Graphic Design for Cosmetics Company (5.0/5, Feb 19, 2025): I am most impressed with TaskVirtual's readiness. They have a team that is willing to jump in and help with any issue, big or small. Their communication is great, and they respond very quickly. I greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference. I appreciate their willingness to adapt to my workflow. It feels like we're truly working together as a team, and I'm excited for what we can accomplish. I hope our partnership continues for a long time, and we can grow to be like a work family! [Read Full Review](https://clutch.co/go-to-review/task-virtual/353733) #### Reviewed 3 times in the past 6 months Recent reviews of Task Virtual highlight strong client satisfaction, particularly regarding their operational support and adaptability. Clients noted significant improvements in areas such as SEO content management, patient communication, and administrative efficiency. One client praised their seamless integration into existing workflows, while another emphasized their responsiveness and professionalism in healthcare interactions. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for enhanced strategic planning and onboarding documentation. - 3 of 3 reviews are 5 stars - 3 new reviews for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews) #### 4 reviews mention Back Office Outsourcing SEO, Lead Gen & Virtual Assistant for EHS Software Firm 5.0/5 — Task Virtual provided SEO, lead generation, and virtual assistant services for an EHS software company. They identified prospects, recommended content improvements, and provided administrative support. - 4 of 4 Back Office Outsourcing reviews are 5 stars - 2 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/task-virtual/467726) #### Completed projects in 6 countries - Australia (1 projects) - Canada (4 projects) - Germany (1 projects) - Ireland (1 projects) - United States (7 projects) - England (1 projects) This provider is available in 12 time zones: - Middle East Time (MET) - India Standard Time (IST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - New Zealand Standard Time (NST) This provider is fluent in 7 languages: - English - Spanish - French - Bengali - Hindi - Panjabi - Sindhi [View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) --- ### [TRANSFORM Solutions](https://clutch.co/profile/transform-solutions) #### 4.9 out of 5 star rating (10 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 15% AI Agents - 10% Back Office Outsourcing - 10% Content Moderation Services - 35% Data Annotation Services - 10% Document Digitization & Management - 20% Generative AI #### Company description TRANSFORM Solutions is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across reviews, 100% of clients commend their excellent communication, project management, and timely delivery. Clients particularly appreciate their outstanding reliability and cost efficiency, with no areas needing improvement mentioned. [Visit Website](https://transformsolution.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 2 times in the past 6 months In the past six months, TRANSFORM Solutions received positive feedback for their excellent communication, project management, and timely deliverables. Clients highlighted their ability to accurately collect data and create targeted marketing lists, with one client noting, 'The results were exactly as expected.' Overall, the sentiment reflects a strong satisfaction with their services, as one reviewer stated, 'We will be back for other projects without a doubt.' No significant areas for improvement were mentioned. - 2 of 2 reviews are 5 stars - 1 new review for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/transform-solutions?sort_by=date_desc&verified=true#reviews) #### 3 reviews mention Back Office Outsourcing Data Collection for Software Private Equity Company 5.0/5 — TRANSFORM Solutions provided data collection services for a software private equity company. The team pulled employee count data from LinkedIn that was critical to key analyses. - 2 of 3 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/transform-solutions/445121) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight TRANSFORM Solutions' excellent value for cost, with many stating that the pricing fits their budgets while delivering high-quality results. One client remarked on the 'good value for cost,' while another emphasized that their pricing was 'very responsive and attentive.' Overall sentiment reflects satisfaction with the balance between cost and the quality of work provided, reinforcing the company's reputation for delivering value. [Read All Reviews](https://clutch.co/profile/transform-solutions?verified=true#reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 8 cities - Savannah, Georgia (1 projects) - Dallas, Texas (1 projects) - Traverse City, Michigan (1 projects) - Terrace Heights, New York (1 projects) - Menlo Park, California (1 projects) - San Clemente, California (1 projects) - Stirling, New Jersey (1 projects) - Warminster, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/transform-solutions?verified=true#reviews) --- ### [Strong Vision Data Processing](https://clutch.co/profile/strong-vision-data-processing) #### 5 out of 5 star rating (7 reviews) - < $25 average hourly rate - 10 - 49 employees - Pune, India #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% Document Digitization & Management - 10% Sales Outsourcing - 5% Translation - 5% Transcription #### Company description Strong Vision Data Processing specializes in Back Office Services including data entry, PDF redaction, and spreadsheet management. The company is praised for its efficiency and cost-effectiveness, with reviewers highlighting their timely delivery and organizational skills. Notably, 100% of reviewers commend their speed and project management abilities, and no areas for improvement were mentioned. [Visit Website](http://www.strongvisiondatapro.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceeds expectations Strong Vision Data Processing consistently exceeds client expectations, as highlighted by their prompt delivery and attention to detail. One client noted a quick turnaround and no need for progress updates, emphasizing their ability to understand project requirements swiftly. Another client praised their flawless execution over multiple projects, stating that the results enhance their own company's reputation. Overall, clients appreciate the reliability and quality of work, often receiving positive feedback on completed projects. - Accounting for Metal Service Center (5.0/5, Aug 21, 2024): Delivered sooner than promised, exceeded expectations. Their ability to understand the project's requirements quickly and ahead of the requested deadline was impressive. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/308874) - Web Content Transfers for Production Company (5.0/5, Oct 11, 2018): Strong Vision Data Processing has exceeded my expectations every time I’ve utilized their services. We always receive great feedback on the projects we finish together. It’s a nice feeling to get positive input. Their performance is excellent. They are always on time or deliver way before the set deadline. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/132425) #### 1 review mentions Back Office Outsourcing Data Entry Services for Economic Consulting Company 5.0/5 — Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive information. - 1 of 1 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/423401) #### Experience in 5 industries Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients commend their quick turnaround, accuracy, and attention to detail, often exceeding expectations in project delivery. In Financial Services, they ensure zero errors in monthly statements; in Education, their data digitization services have proven highly accurate. The overall sentiment is overwhelmingly positive, marking them as a strong fit for clients in need of efficient data processing and management solutions. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) - Media - Legal - Other industries - Design - Financial services - Education - IT Services #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Strong Vision Data Processing for their exceptional value and cost-effectiveness. For instance, one client noted they were 'significantly cheaper than the other providers' while maintaining high-quality work. Another mentioned their 'very flexible billing' and willingness to adjust pricing based on project needs. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the balance of cost and quality, often highlighting timely delivery and minimal errors. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%. [Visit Website](https://hugotech.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-claims-processing) #### Well-executed projects Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success. - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) #### 2 reviews mention Back Office Outsourcing Customer Support for Food Delivery Platform 5.0/5 — Hugo provides ongoing customer support for a food delivery platform. They manage customer complaints, push notifications, content publishing, and multilingual support across 40 countries.  - 1 of 2 Back Office Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/297090) #### Experience in 9 industries Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - Media - Information technology - Financial services - eCommerce - Automotive - Food & Beverages - Software - Environmental Services - Advertising & marketing - Gaming #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) --- ### [Simply Contact](https://clutch.co/profile/simply-contact) #### 4.8 out of 5 star rating (26 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dnipro, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 55% Customer Service Outsourcing #### Company description Simply Contact is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. Across reviews, the company is praised for its rapid agent onboarding and delivery of high-quality multilingual support, resulting in enhanced customer satisfaction and a 30% improvement in response times. All reviewers express satisfaction, highlighting Simply Contact's efficiency and commitment to tailored solutions. [Visit Website](https://simplycontact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional The overall sentiment regarding Simply Contact's professionalism is highly positive. Clients consistently highlighted their responsiveness, flexibility, and ability to adapt to specific needs. For instance, one CEO noted their agents maintained a 'friendly, professional tone' and met all expectations, while another executive praised their 'excellent project management' and 'proactive' approach. Additionally, one client appreciated their team's transparency and dedication to understanding their business, reinforcing Simply Contact's reputation as a reliable partner. - Call Center Services for Social Media Monitoring Tool (5.0/5, May 9, 2023): Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met. [Read Full Review](https://clutch.co/go-to-review/simply-contact/200297) - Customer Support for Music Distribution Company (5.0/5, Apr 26, 2023): They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. [Read Full Review](https://clutch.co/go-to-review/simply-contact/197507) - Сall Сenter Services for International Wholesale Retailer (5.0/5, Jul 16, 2021): The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles. [Read Full Review](https://clutch.co/go-to-review/simply-contact/83104) - Customer Service Outsourcing for AdTech Company (4.0/5, Dec 9, 2024): Simply Connect did a great job providing customer support agents to handle our email tickets on Freshdesk. They quickly got up to speed with our processes and maintained a friendly, professional tone when interacting with our customers. The team met all our expectations, resolving tickets on time and keeping our customers happy. [Read Full Review](https://clutch.co/go-to-review/simply-contact/336237) - Call Center Services for HR Services & Biz Process Provider (5.0/5, Oct 22, 2020): The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly. [Read Full Review](https://clutch.co/go-to-review/simply-contact/94461) #### 2 reviews mention Claims Processing Claims Processing Experience Simply Contact has received overwhelmingly positive feedback for their Claims Processing services, with both clients noting a 30% improvement in response times and operational efficiency. Reviewers praised their commitment to quality and efficient project management, reflecting a 100% satisfaction rate. Key strengths include a customized approach to client needs and effective training of support teams. No significant areas for improvement were identified, indicating a strong track record in delivering exceptional service. - 2 of 2 Claims Processing reviews are 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/simply-contact#review-252538) #### Experience in 11 industries Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions. [Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) - Software - Business services - Information technology - Financial services - Education - IT Services - Arts, entertainment & music - Retail - Hospitality & leisure - Human Resources - Telecommunications - Advertising & marketing #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality. [Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $1,000,000 to $9,999,999 (4 reviews) - $50,000 to $199,999 (3 reviews) --- ### [Auxis](https://clutch.co/profile/auxis) #### 4.8 out of 5 star rating (3 reviews) - 1,000 - 9,999 employees - Plantation, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 15% AI Development - 5% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 15% Finance & Accounting Outsourcing (FAO) - 15% IT Managed Services - 10% Mobile App Development - 10% IT Staff Augmentation #### Company description Auxis is an IT consultancy firm specializing in managed IT services, automation, and IT infrastructure support. Their clients praise their deep technical expertise, responsiveness, and strong project management skills. Approximately 90% of the feedback highlights their excellent service delivery and commitment to client needs, with areas for improvement mentioned by around 10% of reviewers relating mainly to reporting and project management practices. [Visit Website](https://www.auxis.com) #### Experienced Clients express a strong sentiment regarding Auxis's expertise and responsiveness. One client highlighted the team's 'deep technical knowledge' and effective communication, particularly in automating RPA projects. Another noted their 'tremendous' ability to adapt and provide support, emphasizing that projects are consistently delivered on time and within budget. Overall, clients appreciate the collaborative atmosphere and reliable service, with no significant areas for improvement identified. - Robotic Process Automation for Cloud Computing Company (4.5/5, Aug 16, 2022): Team with very deep technical knowledge of the tools with good experience doing similar implementation both internally and externally with other customers. [Read Full Review](https://clutch.co/go-to-review/auxis/154302) - IT Services for Aircraft Solutions Company (5.0/5, Jan 15, 2021): They have a high-level view because of their experience working with such large companies. We reap the benefits of their experiences with other projects. [Read Full Review](https://clutch.co/go-to-review/auxis/36958) #### Experience in 3 industries Auxis has demonstrated expertise across multiple industries, including Software, Nonprofit, and Manufacturing. Clients have praised their technical knowledge, responsiveness, and ability to deliver complex automation and IT support services. In the Software industry, they excel in CI/CD processes and RPA implementation. For Nonprofits, they provide robust IT infrastructure support and proactive security monitoring. In Manufacturing, they enhance IT services while maintaining operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction, making Auxis a suitable partner for clients in these sectors. [Read All Reviews](https://clutch.co/profile/auxis?verified=true#reviews) - Nonprofit - Software - Manufacturing #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Auxis as providing good value for money, particularly highlighting their responsiveness and project management capabilities. One client noted a significant investment of $1.1 million, indicating a long-term commitment, while another emphasized that projects are executed on time and within budget. However, some feedback suggested a need for better visibility and control over spending. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service received. [Read All Reviews](https://clutch.co/profile/auxis?verified=true#reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Costa Rica (1 projects) - United States (2 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 10 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French [View Reviews](https://clutch.co/profile/auxis?verified=true#reviews) --- ### [OWORKERS](https://clutch.co/profile/oworkers) #### 4.5 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Plovdiv, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 15% Staffing #### Company description OWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned. [Visit Website](https://oworkers.com/) #### Proactive Clients have expressed high satisfaction with OWORKERS' proactive approach, highlighted by their quick problem-solving abilities and effective communication. One client noted their impressive capacity for rapid feedback and decision-making, which facilitated the timely setup of a BPO team. Overall, the sentiment reflects a strong appreciation for the company's proactive engagement and responsiveness, confirming their capability to meet project demands efficiently. #### Experience in 2 industries OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) - IT Services - Information technology #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Estonia (1 projects) - South Korea (1 projects) This provider is available in 11 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - Universal Coordinated Time (UTC) This provider is fluent in 30 languages: - Arabic - Bulgarian - Cantonese - Croatian - Czech - Danish - Dutch - English - Filipino - Finnish - French - German - Hindi - Hungarian - Italian - Japanese - Korean - Mandarin - Norwegian - Polish - Portuguese - Romanian - Russian - Slovakian - Spanish - Swedish - Thai - Turkish - Ukrainian - Vietnamese [View Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) --- ### [EchoGlobal](https://clutch.co/profile/echoglobal) #### 4.8 out of 5 star rating (14 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - L'viv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 10% Employer of Record (EOR) Services - 10% PEO/Employee Leasing - 15% Recruiting - 20% IT Staff Augmentation - 15% Staffing - 10% Web Development #### Company description EchoGlobal is a recruitment and staffing firm that specializes in providing full-stack developers, DevOps engineers, and other technical staff to meet diverse client needs. Across their reviews, EchoGlobal consistently receives positive feedback for their professionalism, timely delivery, and ability to align with company values. Approximately 100% of clients reported satisfaction with their services, noting their impressive problem-solving approach and effective communication skills. [Visit Website](https://echoglobal.tech/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional EchoGlobal has received consistently positive feedback regarding their professionalism. Clients commend their deep engagement and expertise, particularly noting the COO's involvement in project management, which ensured timely delivery. One client highlighted EchoGlobal's ability to understand their culture and expectations, enhancing the recruitment process. Overall, the sentiment reflects a high level of satisfaction, with no significant areas for improvement identified by clients, emphasizing their reliability and professional approach. - Recruitment Services for IT Consulting Firm (5.0/5, Aug 16, 2022): They took the time to understand our culture and what we expect to see in candidates. We like their professional approach. [Read Full Review](https://clutch.co/go-to-review/echoglobal/154243) - Recruiting Services for Executive Search Consultancy (5.0/5, Oct 9, 2025): Their COO Zak was deeply engaged in the project management process, and we consistently felt their professionalism and expertise throughout. We had a tight deadline, and they managed to fill all the required positions within it. [Read Full Review](https://clutch.co/go-to-review/echoglobal/412228) - Staff Augmentation for IT Development Company (5.0/5, Jun 3, 2020): They were responsive, professional, and easy to work with. They were also flexible. [Read Full Review](https://clutch.co/go-to-review/echoglobal/103501) - Custom Software Dev for Software & IT Consulting Company (5.0/5, Jan 22, 2020): Compared to their competitors we spoke to they seemed to be the most professional and mature ones. Looking back at the project, their professionalism and maturity were fully confirmed. [Read Full Review](https://clutch.co/go-to-review/echoglobal/122634) #### Experience in 6 industries EchoGlobal has demonstrated expertise across various industries including Information Technology, Gaming, Consulting, and Financial Services. Clients praise their effective recruitment capabilities, particularly in providing skilled developers quickly, resulting in successful project outcomes. Overall sentiment reflects a strong appreciation for their professionalism, timely delivery, and ability to integrate seamlessly with client teams. Organizations in need of IT staffing, software development, or consulting services may find EchoGlobal to be a suitable partner. [Read All Reviews](https://clutch.co/profile/echoglobal?verified=true#reviews) - IT Services - Gaming - Hospitality & leisure - Telecommunications - Software - Human Resources - Information technology - Consulting #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight EchoGlobal's competitive pricing and strong value for money. For instance, a Director from United Consultants noted that EchoGlobal's pricing fit their budget and provided good value, leading to successful placements within budget. Similarly, an Executive Director at Low6 emphasized the cost-effectiveness of their services, which allowed for rapid team augmentation. Overall, the sentiment across reviews reflects satisfaction with the company's pricing structure and the quality of service received. [Read All Reviews](https://clutch.co/profile/echoglobal?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $50,000 to $199,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Estonia (1 projects) - Lithuania (2 projects) - Monaco (1 projects) - United States (5 projects) - England (2 projects) This provider is fluent in 5 languages: - English - Ukrainian - Estonian - Polish - Turkish [View Reviews](https://clutch.co/profile/echoglobal?verified=true#reviews) --- ### [First Point Communications](https://clutch.co/profile/first-point-communications) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Ensenada, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Customer Service Outsourcing - 40% Sales Outsourcing - 10% Direct Marketing #### Company description First Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines. [Visit Website](https://firstpointco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients have consistently praised First Point Communications for their professionalism and dedication. One reviewer highlighted their 'thoroughly professional and hard-working' nature, which contributed to an impressive 500% increase in sales. The effective communication and structured workflow were also noted, allowing for daily progress visibility and weekly sync-ups. Overall, the sentiment reflects a strong endorsement of their professional capabilities, with no identified areas for improvement. - Outbound Call Services for Real Estate Agency (5.0/5, Apr 6, 2020): They are thoroughly professional and hard-working. I sent them the leads file and basically provided the guidelines for the script and qualification criteria. They worked off of that to create their talk tracks. I had daily visibility into progress and was having a weekly calls to sync up on goals and progress. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/52556) #### Experience in 3 industries First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) - Software - Real estate - IT Services #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Ireland (1 projects) - United States (1 projects) This provider is available in 15 time zones: - Middle East Time (MET) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - New Zealand Standard Time (NST) This provider is fluent in 3 languages: - English - Portuguese - Spanish [View Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) --- ### [Smiles On Demand](https://clutch.co/profile/smiles-demand) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Sibulan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Smiles On Demand is a customer support and sales services company, providing phone support, live chat, email inquiries, and outbound sales calls. They have consistently resolved customer support tickets in under three days, contributing to a 33% increase in customer satisfaction scores. The reviews reflect 100% positive feedback, highlighting their professionalism and effective project management. [Visit Website](https://smilesondemand.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Clients consistently commend Smiles On Demand for their timely performance, highlighting that all customer support tickets were resolved in under three days. The CEO of Stash Property noted satisfactory project management, stating that the team delivers on time and communicates effectively. Overall, the sentiment surrounding timeliness is highly positive, with no suggested areas for improvement in this regard. #### Experience in 1 industry Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) --- ### [HKR.TEAM (Bespoke Global Teams)](https://clutch.co/profile/hkrteam-bespoke-global-teams) #### 5 out of 5 star rating (2 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 45% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description HKR (European EOR + Global Recruiter) specializes in Business Process Outsourcing, particularly in building teams for back office services such as customer service and administrative support. The company receives high praise for its culture fit and collaborative approach, with over 90% of the feedback highlighting positive customer service experiences and increased operational efficiency. [Visit Website](https://hkr.team/) #### Openness The feedback regarding HKR.TEAM's openness is overwhelmingly positive. Clients appreciate the collaborative approach, noting that HKR treats them as partners with a strong emphasis on communication. One client highlighted the 'open and positive flow of communication' and praised the quick and straightforward responses to their needs. Although there were minor internal policy disclosures that could have been improved, overall sentiment reflects a strong alignment in company values and a commitment to transparency. - Customer Service Outsourcing for Operations Platform (5.0/5, Jun 22, 2023): HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) #### 1 review mentions Back Office Outsourcing Customer Service Outsourcing for Operations Platform 5.0/5 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend support.  - 1 of 1 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418) #### Experience in 2 industries HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors. [Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews) - Software - Retail #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives. [Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews) --- ### [SPLACE BPO](https://clutch.co/profile/splace-bpo) #### 4.9 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description SPLACE BPO is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Reviews highlight their effectiveness in project management and communication, with 80% of feedback praising their proactive approach and adaptability. While minor performance issues were noted, 90% of clients commend their professional handling and innovative solutions. [Visit Website](https://splacebpo.com/) #### 1 review mentions Claims Processing Claims Processing Experience SPLACE BPO has received predominantly positive feedback in their Claims Processing service engagements, with 85% of reviewers noting effective communication and project management. Clients praise their ability to quickly adapt and contribute innovative ideas, highlighting the effectiveness of their team leads. However, 10% of feedback mentions occasional performance issues with individual team members. Overall, SPLACE BPO is recognized for their strong collaboration and commitment to meeting client needs. - 1 of 1 Claims Processing reviews is 5 stars - 1 new review for Claims Processing in past 6 months - $200,000 – $999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/splace-bpo#review-351383) #### 1 review mentions Back Office Outsourcing BPO Services for Educational Consulting & Research Firm 5.0/5 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. - 1 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/splace-bpo/351383) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO. [Read All Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive SPLACE BPO is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Assistring LLC](https://clutch.co/profile/assistring) #### 5 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Shah Faisal Town, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 30% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% HR Outsourcing #### Company description Assistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions. [Visit Website](https://assistring.com/clutch) #### 2 reviews mention Back Office Outsourcing Back Office Outsourcing for Photography Studio 5.0/5 — Assistring LLC provides back office outsourcing services for a photography studio. The team has helped the client build a team of skilled salespeople who can convert a mix of leads into clients. - 2 of 2 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/assistring/437602) #### Experience in 6 industries Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries. [Read All Reviews](https://clutch.co/profile/assistring?verified=true#reviews) - Retail - Real estate - Utilities - Insurance - Consumer products & services - Hospitality & leisure #### Very responsive Assistring LLC is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Poland (1 projects) - United States (6 projects) - England (5 projects) This provider is available in 2 time zones: - Pakistan Lahore Time (PLT) - Eastern European Time (EET) This provider is fluent in 4 languages: - English - German - Hindi - Urdu [View Reviews](https://clutch.co/profile/assistring?verified=true#reviews) --- ### [CallZent](https://clutch.co/profile/callzent) #### 5 out of 5 star rating (48 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% Litigation Support Services - 25% Market Research - 5% PEO/Employee Leasing #### Company description CallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction. [Visit Website](https://www.callzent.com) #### Dedicated The overall sentiment regarding CallZent's dedication is highly positive. Clients have noted their strong commitment to project success, with one stating that CallZent 'truly cared about the project, our goals, and our team.' Their project management was described as 'solid,' with timely delivery and quick responses to needs. Clients appreciated the seamless collaboration, emphasizing that CallZent felt like an integral part of their internal team, further highlighting their dedication to fostering partnerships. #### Experience in 9 industries CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) - Information technology - Food & Beverages - Retail - Financial services - eCommerce - Utilities - Consumer products & services - Food & Beverage - Insurance #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (3 reviews) - Less than $10,000 (2 reviews) #### Completed projects in 4 countries - Canada (2 projects) - Mexico (1 projects) - United Arab Emirates (1 projects) - United States (5 projects) [View Reviews](https://clutch.co/profile/callzent?verified=true#reviews) --- ### [Hexaware Technologies](https://clutch.co/profile/hexaware-technologies) - 10,000+ employees - Woodbridge Township, NJ #### Services Provided - Allocation of Expertise by Percentage - 5% Custom Software Development - 20% AI Development - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 10% Application Management & Support - 5% ERP Consulting and SI - 20% IT Managed Services - 5% Cybersecurity - 15% IT Strategy Consulting #### Company description Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence. [Visit Website](https://www.hexaware.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Answer4u](https://clutch.co/profile/answer4u-0) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Nottingham , England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 55% Call Center Services - 35% Customer Service Outsourcing #### Company description Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.answer-4u.com) --- ### [BELLSYSTEM24 VIETNAM](https://clutch.co/profile/bellsystem24-vietnam) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 10% Market Research #### Company description Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://bell24vietnam.vn/en/bpo-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-claims-processing) --- ### [FBSPL- Fusion Business Solutions (P) Limited](https://clutch.co/profile/fbspl-fusion-business-solutions-p) #### 4.8 out of 5 star rating (103 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 2% AI Consulting - 2% UX/UI Design - 25% Back Office Outsourcing - 2% Business Continuity Management - 2% Content Marketing - 3% Content Writing Services - 5% Customer Service Outsourcing - 8% Data Annotation Services - 20% Finance & Accounting Outsourcing (FAO) - 2% Financial Consulting - 2% Graphic Design - 2% Insurance Services & Brokers - 15% Business Consulting - 1% Performance Marketing - 2% Pay Per Click - 3% Search Engine Optimization - 2% Social Media Marketing - 2% Web Design #### Company description FBSPL- Fusion Business Solutions (P) Limited is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. Reviewers consistently highlight their efficiency, accuracy, and alignment with client values, with 100% positive feedback on their timeliness and responsiveness. Their ability to streamline back-office tasks has been noted by multiple clients, enhancing operational efficiency. [Visit Website](https://fbspl.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months Recent feedback for FBSPL- Fusion Business Solutions (P) Limited highlights their effective support in reducing clerical tasks, with clients noting a significant time savings of approximately 10 hours per week for revenue-generating staff. Clients appreciate their transparency regarding costs and prompt communication, often through Microsoft Teams. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating strong client satisfaction and reliability. - 0 of 1 reviews is 5 stars - 1 new review for Back Office Outsourcing services - Unknown avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/fbspl-fusion-business-solutions-p?sort_by=date_desc&verified=true#reviews) #### 5 reviews mention Claims Processing Claims Processing Experience FBSPL - Fusion Business Solutions (P) Limited has received overwhelmingly positive feedback for their Claims Processing services, with over 85% of reviewers expressing satisfaction. Clients highlight strengths in project management, communication, and adherence to timelines, achieving significant outcomes such as clearing backlogs and enhancing operational efficiency. Key themes include their expertise in insurance systems and a commitment to aligning with client needs, with 100% of reviewers noting their responsiveness and professionalism. Areas for improvement are minimal, with clients primarily focused on ongoing training and adaptation. - 5 of 5 Claims Processing reviews are 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/fbspl-fusion-business-solutions-p#review-2693) #### Experience in 9 industries FBSPL - Fusion Business Solutions (P) Limited has a strong track record in the insurance and financial services industries, providing exceptional back-office support, data management, and customer service. Feedback highlights their responsiveness, efficiency, and ability to integrate seamlessly into existing workflows. Clients appreciate their cost-effectiveness and strong communication. While primarily serving the insurance sector, their adaptability has also led to successful engagements in manufacturing, hospitality, and recruiting, making them a versatile partner for organizations seeking operational efficiency. [Read All Reviews](https://clutch.co/profile/fbspl-fusion-business-solutions-p?verified=true#reviews) - Human Resources - Engineering - Manufacturing - Hospitality & leisure - Business services - Financial services - Consulting - Other Industry - Consumer products & services - Healthcare - Legal - Software - Advertising & marketing - Research - Chemicals & Biotechnology - Insurance #### Very responsive FBSPL- Fusion Business Solutions (P) Limited is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [iCareBilling](https://clutch.co/profile/icarebilling) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description iCareBilling is a company specializing in back office services, particularly in credentialing and billing, making it a valuable partner for businesses seeking administrative support services. Reviews reflect strong client satisfaction, highlighting their prompt task delivery and responsive communication. All feedback is positive, with 100% of reviewers recommending their services, emphasizing the company's reliability and efficiency in business process outsourcing. [Visit Website](https://www.icarebilling.com) #### Professional Clients consistently commend iCareBilling for their professionalism and reliability. For instance, one reviewer highlighted the company's effective communication and commitment to meeting deadlines, stating, "They always met their quotas and deadlines." Another client praised their proactive approach, noting the owner's involvement and passion for achieving results. Overall, the sentiment surrounding iCareBilling is highly positive, with clients expressing gratitude for the support and professionalism exhibited throughout their engagements. - Billing Services for Mental Health Company (5.0/5, Jan 1, 2022): If you are looking for a professional Medical Billing company that consistently believes, ICareBilling is the place. [Read Full Review](https://clutch.co/go-to-review/icarebilling/7726) - Marketing Consultation for Legal Translation Firm (5.0/5, May 23, 2021): The most rewarding part of working with this company was their attention to detail and meeting deadlines. They always met their quotas and deadlines. I found them a very reliable and professional company. [Read Full Review](https://clutch.co/go-to-review/icarebilling/33103) #### Experience in 3 industries iCareBilling has garnered positive feedback primarily from the healthcare industry, demonstrating expertise in medical billing, credentialing, and enrollment services. Reviews highlight their responsiveness, professionalism, and effective project management, particularly with practices, laboratories, and clinics. Clients appreciate their ability to streamline processes and enhance revenue cycles. Additionally, iCareBilling has also served the business services and legal sectors, showcasing their versatile approach. Overall, the sentiment across industries is highly favorable, making iCareBilling a strong candidate for clients in healthcare and related fields. [Read All Reviews](https://clutch.co/profile/icarebilling?verified=true#reviews) - Healthcare - Business services - Legal #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend iCareBilling for its competitive pricing and exceptional value. One client noted their investment of around $600 for setup and a monthly fee of $450, expressing satisfaction with the prompt service and expertise provided. Another client highlighted the flexibility in payment terms, emphasizing the absence of upfront costs for credentialing services. Overall, the sentiment reflects strong approval of iCareBilling's cost-effectiveness and the value delivered for the services rendered. [Read All Reviews](https://clutch.co/profile/icarebilling?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 6 cities - Miami, Florida (1 projects) - Chicago, Illinois (2 projects) - Frankfort, Illinois (1 projects) - Rockford, Illinois (1 projects) - Celina, Texas (1 projects) - Beecher, Illinois (1 projects) [View Reviews](https://clutch.co/profile/icarebilling?verified=true#reviews) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently describe Big Outsource as dependable and easy to work with, highlighting their professionalism and cultural awareness in communication. One client noted their impressive adaptability to educational nuances, which enhanced service quality. Additionally, they maintained clear communication through shared trackers and timely report delivery. Overall, the sentiment towards their ease of collaboration is overwhelmingly positive, reflecting a strong alignment with client needs and expectations. - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Their ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium. They’re dependable and easy to work with. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Their approach was straightforward but effective. My assistant was quick to ask clarifying questions whenever needed and always sent me a weekly summary so I knew what had been done. I never felt out of the loop. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) #### 23 reviews mention Back Office Outsourcing Documentation & Transcription for Preservation Mgmt. Company 5.0/5 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. - 23 of 23 Back Office Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 7 countries - Australia (1 projects) - Canada (2 projects) - India (1 projects) - Serbia (1 projects) - Switzerland (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 8 time zones: - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) --- ### [Outsource and Save](https://clutch.co/profile/outsource-save) #### 5 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Outsource and Save is a business process outsourcing company that provides comprehensive Back Office Services, including telemarketing, data entry, and administrative support. Clients highlight their cost-effective solutions, exceptional customer support, and effective project management, with 100% of reviewers praising their affordability and responsiveness. This has resulted in improved business operations and increased customer satisfaction. [Visit Website](https://outsourceandsave.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive The feedback regarding Outsource and Save highlights their proactive communication and responsiveness. Clients appreciate their ability to address unclear workflows promptly, suggesting resolutions as needed. One client noted, 'Whenever there is an unclear workflow, they communicate the concern and suggest how to resolve the issue immediately.' Overall, the sentiment is positive, indicating that the company's proactive approach significantly enhances collaboration and operational efficiency. - Administrative Support for Prosthetic and Orthotic Provider (5.0/5, Apr 13, 2022): They're communication and proactive attitudes. Whenever there is an unclear workflow, they communicate the concern and suggest how to resolve the issue immediately. [Read Full Review](https://clutch.co/go-to-review/outsource-save/15863) #### 2 reviews mention Back Office Outsourcing Telemarketing & Data Entry Outsourcing for Manufacturing Co 5.0/5 — Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. - 2 of 2 Back Office Outsourcing reviews are 5 stars - 2 new reviews for Back Office Outsourcing in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/outsource-save/304661) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery. [Read All Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 cities - Miami, Florida (1 projects) - Glendale, California (1 projects) - Los Angeles, California (5 projects) - Pasadena, California (1 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a Business Process Outsourcing company that specializes in providing 24/7 customer service and virtual office support. Their services, praised by 100% of reviewers, include effective communication, strategic support, and unique reporting. Clients like BigMouthSurvey commend HelpSquad for enhancing revenue growth and reducing customer churn by delivering timely administrative support services. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bundle-bpo) #### Detail-oriented Clients have consistently praised HelpSquad for their exceptional attention to detail. One client noted that the entire team communicates promptly and with great attention to detail, while another highlighted their impressive capacity to avoid repeating mistakes. The feedback indicates a strong overall sentiment of satisfaction regarding HelpSquad's detail-oriented approach in managing tasks and providing support, contributing significantly to project success. - Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry (5.0/5, Feb 12, 2024): We're impressed with their attention to detail. They've also never done the same mistake twice. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268247) - Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) #### Experience in 9 industries HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) - Real estate - Education - Pharmaceuticals - Business services - Advertising & marketing - Medical - Consumer Products - Manufacturing - Software - Supply Chain, Logistics, and Transport - Healthcare #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive HelpSquad is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Fusion CX](https://clutch.co/profile/fusion-cx) #### 4.6 out of 5 star rating (16 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions. [Visit Website](https://www.fusioncx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch_profile) #### Exceeds expectations Fusion CX has consistently exceeded client expectations, as highlighted by a review from a senior executive at OYO. The client noted Fusion's dedication and effective collaboration, emphasizing their problem-solving attitude. This positive sentiment reflects a strong partnership and satisfaction with the project's outcomes, despite a suggestion for more technology-driven reporting solutions. - Call Center Services for Hospitality Company (4.5/5, Jun 6, 2022): One of the most dedicated partner we have worked with across multiple vendors. Fusion has always exceeded our expectations. [Read Full Review](https://clutch.co/go-to-review/fusion-cx/21701) #### Experience in 7 industries Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively. [Read All Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) - Retail - Business services - Information technology - Manufacturing - IT Services - Nonprofit - Telecommunications - Hospitality & leisure #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Fusion CX as offering competitive pricing and good value for money. For instance, one client highlighted that their services saved them approximately $4,000 in labor costs monthly, while another noted they provide affordable rates covering a wide range of services. However, some feedback indicated that pricing could be improved further, suggesting a desire for a more transparent pricing structure. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the financial savings and quality of service. [Read All Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - India (2 projects) - United States (6 projects) [View Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) --- ### [Welsend](https://clutch.co/profile/welsend) #### 4.9 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Wei Fang Shi, China #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 10% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description Welsend is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. They consistently deliver high-quality service, with reviews praising their superior project management and professionalism. Approximately 80% of reviews highlight their effective staffing solutions, although some suggest improvement in hiring capabilities. The company is noted for its reliable Remote Office Support and Offshore Back Office solutions. [Visit Website](https://www.welsend.com) #### Proactive Clients have praised Welsend for their proactive approach, highlighting their willingness to contribute and a strong service mindset. One client noted the team's dedication, describing them as 'tireless, brave, patient, and passionate agents' who consistently uphold a sense of honor and responsibility. This feedback reflects an overall positive sentiment regarding Welsend's proactive engagement and operational efficiency, although there is a desire for more innovation in talent retention strategies. #### 2 reviews mention Back Office Outsourcing Call Center Services for Airline 5.0/5 — Welsend had sent 300 staff members to provide call center services for an airline. These included project managers, operation managers, floor supervisors, team managers and more.  - 2 of 2 Back Office Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/welsend/13201) #### 4.2 out of 5.0 rating for cost What Clients Have Said Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - China (5 projects) - Germany (1 projects) [View Reviews](https://clutch.co/profile/welsend?verified=true#reviews) --- ### [Stellar Staff](https://clutch.co/profile/stellar-staff) #### 4.9 out of 5 star rating (104 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Newport Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 85% Back Office Outsourcing - 15% Recruitment Process Outsourcing #### Company description Stellar Staff is a versatile company specializing in Back Office Services and Business Process Outsourcing with an emphasis on offshore administrative services and remote office support. Overall, 100% of reviews highlight their proficiency in enhancing operational efficiency, adaptability, and cultural alignment with client values. Reviewers consistently praise their technical expertise and dedication, with 70% specifically commending their project management skills and responsiveness. [Visit Website](https://stellarstaff.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Claims Processing Claims Processing Experience Stellar Staff has received overwhelmingly positive feedback for their Claims Processing services, with clients praising their detail-oriented approach and effective project management. One reviewer highlighted the virtual assistant's promptness and thoroughness, contributing to a satisfying experience. Overall, clients feel the team is well-trained, with 100% of feedback reflecting satisfaction and no reported areas for improvement. Their expertise has significantly impacted clients' operations, demonstrating a strong fit for projects requiring efficiency and quality support. - 1 of 1 Claims Processing reviews is 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/stellar-staff#review-287904) #### 30 reviews mention Back Office Outsourcing Virtual Assistance, Web Mgmt & SMM for Vietnamese Restaurant 5.0/5 — Stellar Staff provided back office support services for a Vietnamese restaurant. They provided customer support, email marketing, SMM, and website management services to improve the client's online presence. - 26 of 30 Back Office Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/stellar-staff/292848) #### Experience in 23 industries Stellar Staff has garnered positive feedback across various industries, particularly in areas such as healthcare, fintech, telecommunications, and manufacturing. Clients highlight their expertise in streamlining operations, enhancing customer service, and optimizing back-office processes. The overall sentiment is that Stellar Staff excels in communication, adaptability, and cultural alignment, making them a valuable partner for businesses focused on growth and efficiency. [Read All Reviews](https://clutch.co/profile/stellar-staff?verified=true#reviews) - Non-profit - Education - Engineering - Pharmaceuticals - Other Industry - Other industries - Healthcare - Medical - Gaming - IT Services - Manufacturing - Software - Hospitality & leisure - Construction - Insurance - Wellness & Fitness - Telecommunications - Supply Chain, Logistics, and Transport - Nonprofit - Real estate - Advertising & marketing - Contracting - Home Services - Beauty & Cosmetics - HVAC - Transportation - Food & Beverage - eCommerce - Dental - Information technology - Financial services - Arts, entertainment & music - Restaurants - Consumer products & services #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Stellar Staff for their excellent value for money, noting that their pricing aligns well with budgets while delivering high-quality services. For instance, one CEO highlighted that Stellar Staff's pricing fit their budget and provided good value for the cost. Another client emphasized the cost-effectiveness of their virtual assistants, stating they received exceptional talent at a low price. Overall, the sentiment surrounding cost and value is overwhelmingly positive, with clients expressing satisfaction with the return on investment. [Read All Reviews](https://clutch.co/profile/stellar-staff?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - Less than $10,000 (19 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great team Clients consistently commend Emapta for their exceptional team, highlighting their ability to understand project challenges and deliver effective solutions. One client noted the team's approachability and timely responses, stating they presented in a 'superior way to their competitors.' Another praised the inclusive management style and effective communication during the project's development, calling it 'an absolute pleasure to work with' Emapta. Overall, the sentiment reflects strong satisfaction with the professionalism and responsiveness of the Emapta team. - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) #### Experience in 3 industries Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - Healthcare - Other Industry - Energy & natural resources #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) This provider is available in 7 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 5 languages: - English - French - German - Japanese - Spanish [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) --- ### [2ndOffice](https://clutch.co/profile/2ndoffice) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 10% Ecommerce Marketing - 10% E-Commerce Development - 10% Graphic Design - 10% Web Design #### Company description 2ndOffice is a customer support service provider specializing in handling inbound calls and direct digital communication, primarily for retail businesses. The reviews are overwhelmingly positive, with clients highlighting the company's outstanding management and commitment to providing excellent customer service. Approximately 100% of reviewers mentioned the great value and responsiveness that 2ndOffice offers, noting significant cost savings and effective integration into existing teams. [Visit Website](http://www.2ndoffice.co/) #### Puts the customer first The overall sentiment from clients regarding 2ndOffice emphasizes a strong customer-first approach. One client highlighted their 'outstanding management and internal support,' noting that 2ndOffice was 'responsive' and executed tasks 'perfectly.' Additionally, the commitment of 2ndOffice's team to customer satisfaction was particularly praised, with one client stating, 'the people and their commitment to us the customer' were impressive. Overall, clients feel valued and supported throughout their projects. - Customer Service Outsourcing for Omnichannel Retailer (5.0/5, Oct 31, 2023): Outstanding management and internal support with direct supervision, training support, SOP creation and quality assurance team. Something we as a small company could not afford. They were responsive and executed everything perfectly. Really the people and their commitment to us the customer and dedication to perform for the customers. [Read Full Review](https://clutch.co/go-to-review/2ndoffice/245906) #### Experience in 2 industries 2ndOffice has received positive feedback primarily from clients in the Retail and Business Services industries. In Retail, they excelled in customer support, management, and delivering high-quality service, significantly enhancing operational efficiency. In Business Services, their inbound call handling proved cost-effective, saving clients substantial amounts on staffing. Overall sentiment highlights their expertise in customer communication, responsiveness, and value, making them a strong fit for companies seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/2ndoffice?verified=true#reviews) - Retail - Business services #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed positive sentiments regarding 2ndOffice's cost-effectiveness and value for money. One COO highlighted the 'good value for cost' and exceptional support provided, while another client noted significant savings in staffing expenses, stating that 2ndOffice 'saves our company thousands of dollars.' Overall, feedback indicates that 2ndOffice delivers high-quality services at a reasonable price, making it a valuable partner for businesses seeking cost-efficient solutions. [Read All Reviews](https://clutch.co/profile/2ndoffice?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [VSynergize](https://clutch.co/profile/vsynergize) #### 4.6 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 10% Generative AI - 20% Robotics Process Automation #### Company description VSynergize is a sales outsourcing and telemarketing company that excels in delivering tailored sales strategies and call center services. Across multiple reviews, the company is praised for its effective project management, with over 80% of clients noting increased sales and lead generation. Clients appreciate their deep industry understanding and responsiveness, although some suggest more frequent progress updates could enhance their service. [Visit Website](https://vsynergize.com/) #### Easy to reach Clients have consistently praised VSynergize for their accessibility and responsiveness. One client noted that they received a reply in less than an hour after initial contact, highlighting the company's commitment to communication. Additionally, feedback emphasized the seamless workflow and real-time updates provided by the team, which contributed to a highly effective collaboration. Overall, the sentiment regarding ease of communication with VSynergize is overwhelmingly positive, reinforcing their reputation as a reliable partner. - Sales Development Services for Research Company (5.0/5, Jun 10, 2020): They have an outstanding workflow — the process I have been through with this team has been seamless. I always know real time what is going on with their efforts and opportunities they push my way. Extremely responsive to any questions I have. [Read Full Review](https://clutch.co/go-to-review/vsynergize/108473) #### Experience in 4 industries VSynergize has demonstrated robust expertise across various industries including food, information technology, telecommunications, and consulting. Clients from the food sector praised their deep industry knowledge and attention to detail, yielding a significant increase in sales. In IT, they effectively scaled sales development resources, achieving a high volume of qualified leads. Telecommunications firms reported strong teamwork and new business generation capabilities. Overall, feedback indicates that VSynergize excels in sales outsourcing and customer engagement, making them a strong candidate for companies in these sectors. [Read All Reviews](https://clutch.co/profile/vsynergize?verified=true#reviews) - Publishing - Consulting - Telecommunications - Transportation - Other Industry - Information technology #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a positive sentiment regarding VSynergize's cost-effectiveness, noting that while they are not the cheapest option available, their pricing structure is designed with client needs in mind, providing good value for money. One client highlighted that their proposal was appealing compared to competitors, stating, "They weren’t the cheapest, but they weren’t the most expensive." Another client mentioned significant savings, estimating a monthly reduction of nearly $15,000, underscoring the company's ability to deliver substantial financial benefits. [Read All Reviews](https://clutch.co/profile/vsynergize?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 2 countries - Türkiye (1 projects) - United States (5 projects) [View Reviews](https://clutch.co/profile/vsynergize?verified=true#reviews) --- ### [SureCall Contact Centers](https://clutch.co/profile/surecall-contact-centers) #### 4.8 out of 5 star rating (13 reviews) - $5,000+ minimum project size - $50 - $99 average hourly rate - 250 - 999 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description SureCall Contact Centers is a call center service provider offering solutions such as message management, call overflow handling, customer service support, and helpdesk management. The overall feedback is mostly positive, with 100% of the reviewers highlighting their timely delivery, responsiveness, and effective communication. Many clients (approximately 75%) emphasize their flexibility and ability to seamlessly integrate with client operations, while a significant number (around 80%) appreciate their quick problem-solving capabilities and high-quality service. [Visit Website](http://surecallcc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Knowledgeable Clients consistently highlight SureCall Contact Centers' extensive knowledge and expertise in managing consumer inquiries. One client noted their preparedness and effective workflow management, which facilitated seamless onboarding. Another emphasized the team's proactive approach and responsiveness, describing them as knowledgeable and open to new ideas. Overall, the sentiment surrounding their knowledge is highly positive, with clients expressing satisfaction and confidence in their capabilities. - Call Center Services for Food Processing Company (5.0/5, Oct 11, 2019): They’re very clearly prepared and knowledgeable. The process they use to manage their workflow is very effective, which gives them the rare ability to onboard customers with ease. It was always easy to work with them and follow their process, making sure our goals were captured. They know what needs to be done to obtain the right outcome. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/63664) - Call Center Services for Food Processing Company (5.0/5, Oct 11, 2019): They’re knowledgeable, responsive, and open to new ideas. We have an annual check-in with their team and always find that they’re very productive in connecting with consumers. Of course, there were a few things we needed to fine-tune in our first year, but that happened quickly. [Read Full Review](https://clutch.co/go-to-review/surecall-contact-centers/63664) #### Experience in 8 industries SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/surecall-contact-centers?verified=true#reviews) - Hospitality & leisure - Advertising & marketing - Financial services - Automotive - Business services - Government - Consumer Products - Real estate - Sports #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight SureCall Contact Centers' competitive pricing and overall value for money. One client noted, 'we chose them because their pricing fit our budget,' while another emphasized, 'great value for cost.' Reviewers appreciate the flexibility and responsiveness of the team, often stating that they deliver quality service that justifies the investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost-effectiveness and the quality of service provided. [Read All Reviews](https://clutch.co/profile/surecall-contact-centers?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Canada (6 projects) - United States (4 projects) This provider is available in 4 time zones: - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - Universal Coordinated Time (UTC) This provider is fluent in 3 languages: - English - French - Spanish [View Reviews](https://clutch.co/profile/surecall-contact-centers?verified=true#reviews) --- ### [Pexly](https://clutch.co/profile/pexly) #### 4.8 out of 5 star rating (22 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Amsterdam, Netherlands #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Pexly is a customer service outsourcing company known for providing efficient and high-quality support across various industries, including automotive, cosmetics, and technology. The company receives overwhelmingly positive feedback, with clients praising their project management skills, rapid response times, and ability to align with company cultures. Approximately 100% of reviews highlight the dedication and flexibility of Pexly’s team, emphasizing their value for cost and excellent communication. [Visit Website](https://pexly.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients consistently commend Pexly for delivering high-quality work, particularly in content moderation and customer service. One client noted the 'increase in ad quality' due to native speaker involvement, while another praised the 'quality of their responses to customers.' Overall, feedback highlights Pexly's reliability in meeting project demands, timely delivery, and proactive communication, resulting in enhanced customer satisfaction and performance metrics. - Content Moderation Services for Online Classifieds Platform (5.0/5, May 17, 2023): There is an increase in ad quality through native speakers. Delivery is always on time, and our needs are always addressed promptly and satisfactorily. From today's point of view, we are very satisfied with the cooperation. [Read Full Review](https://clutch.co/go-to-review/pexly/202249) - Lead Generation for Communications Platform (5.0/5, Sep 26, 2022): The bounce rate for cold email outreach is less than 3%, which means they found us real contacts only. They provide perfect communication and result delivery at every stage of our cooperation. [Read Full Review](https://clutch.co/go-to-review/pexly/159796) - Customer Support for Online Phone Accessories Retailer (4.0/5, Aug 29, 2022): We're impressed with the quality of their responses to customers. It was not an obstacle for them, even at critical moments like the tragedies at the beginning of the year. [Read Full Review](https://clutch.co/go-to-review/pexly/155977) #### Experience in 8 industries Pexly has demonstrated expertise across various industries, including Automotive, Retail, Hospitality, and Education. Clients consistently highlight their strengths in customer service, efficient project management, and effective communication. In the Automotive sector, they excelled in language support and productivity, while in Retail, they improved customer experience and sales processes. Overall, Pexly received positive feedback for their adaptability and the quality of service provided, making them a suitable partner for organizations in these sectors. [Read All Reviews](https://clutch.co/profile/pexly?verified=true#reviews) - Retail - IT Services - Automotive - Beauty & Cosmetics - Software - Hospitality & leisure - Consumer Products - Education - Advertising & marketing - Arts, entertainment & music #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Pexly's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and 'Good value for cost' when selecting Pexly. Another client echoed this sentiment, emphasizing their satisfaction with cost-effectiveness and the quality of service received. Overall, the feedback reflects a strong positive sentiment regarding the company's affordability and the high return on investment delivered through their services. [Read All Reviews](https://clutch.co/profile/pexly?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 9 countries - Austria (1 projects) - Finland (1 projects) - Germany (4 projects) - Hungary (1 projects) - Israel (1 projects) - Netherlands (3 projects) - Switzerland (1 projects) - United States (5 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/pexly?verified=true#reviews) --- ### [Satellite Office](https://clutch.co/profile/satellite-office) #### 4.5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Sydney, Australia #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% HR Outsourcing - 10% IT Staff Augmentation #### Company description Satellite Office is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. According to reviews, 100% of clients praise their efficiency, transparent communication, and attention to detail. They have proven to be more than just a workforce provider, earning recognition as a valuable partner in reducing costs and improving recruitment processes. [Visit Website](https://www.satelliteoffice.com/lp-clutch-offshoring-solutions/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Client feedback highlights Satellite Office's exceptional attention to detail, with one client noting their 'great attention to detail' and commitment to client interests, emphasizing that they have become a true partner. The transparency in communication and costs is also praised, reflecting a thorough and detail-oriented approach. Overall, sentiment regarding their detail-oriented nature is overwhelmingly positive, indicating strong client satisfaction and effective project management. #### 1 review mentions Claims Processing Claims Processing Experience Overall feedback for Satellite Office in Claims Processing is highly positive, with 95% of reviewers highlighting their effective communication and project management skills. Clients reported significant cost savings and improved operational efficiency, with 85% noting enhanced team scalability. Key strengths include transparency in costs and a strong focus on client needs. Client testimonials emphasize the company's dedication as a true partner rather than just a service provider, with no significant negative feedback reported. - 0 of 1 Claims Processing reviews is 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/satellite-office#review-303661) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration. [Read All Reviews](https://clutch.co/profile/satellite-office?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Satellite Office is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Kantipur Management Private Limited](https://clutch.co/profile/kantipur-management-private) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 4% Accounting - 29% Back Office Outsourcing - 15% Call Center Services - 17% Customer Service Outsourcing - 7% HR Consulting - 3% Insurance Services & Brokers - 3% IT Managed Services - 5% Recruiting - 4% Social Media Marketing - 13% Staffing #### Company description Kantipur Management Private Limited is a customer service and sales support company, known for its specialized expertise in improving operational efficiency for clients like Jagdamba Motors Pvt. Ltd. Their services receive commendable feedback, with 100% of reviews highlighting their timely delivery and high-quality service, aligning with client values and offering customizable solutions for enhanced customer satisfaction and sales performance. [Visit Website](https://www.kantipurmanagement.com) #### Customized support Clients express high satisfaction with Kantipur Management Private Limited's customized support, noting their ability to offer scalable services tailored to specific needs. One client highlighted the company's advanced technology and multilingual support as impressive features that enhanced the customer service experience. Additionally, the timely delivery of projects and the effective resolution of issues were consistently praised, indicating a strong alignment with client expectations and a commitment to quality service. #### Experience in 1 industry Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service. [Read All Reviews](https://clutch.co/profile/kantipur-management-private?verified=true#reviews) - Automotive #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements. [Read All Reviews](https://clutch.co/profile/kantipur-management-private?verified=true#reviews) --- ### [MattsenKumar LLC](https://clutch.co/profile/mattsenkumar) #### 4.2 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gurugram, India #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing - 10% Transcription #### Company description MattsenKumar LLC is a versatile business process outsourcing (BPO) company offering services such as digitization of restaurant menus, call center customer service, and telesales operations. Reviews indicate a high level of satisfaction, highlighting their adaptability, proactive communication, and ability to meet dynamic client demands. Approximately 90% of reviewers commend their efficiency and flexibility, with no significant areas for improvement noted. [Visit Website](https://www.mattsenkumar.com/) #### Accessible Clients have praised MattsenKumar LLC for their accessibility and responsiveness. One client noted their approachability and 24/7 availability, expressing appreciation for having direct contact with top leadership. Additionally, they highlighted the company's proactive engagement and flexibility in accommodating new requests, indicating a strong commitment to client needs. Overall, sentiment regarding accessibility is highly positive, with clients feeling supported and connected throughout their collaboration. - Call Center Services for Financial Institution (4.5/5, Oct 5, 2021): They’re approachable, and they’re available 24/7. I even have the mobile numbers of all their top leadership. Above all, they’re ready to help me any time of the day. [Read Full Review](https://clutch.co/go-to-review/mattsenkumar/25291) #### Experience in 4 industries MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors. [Read All Reviews](https://clutch.co/profile/mattsenkumar?verified=true#reviews) - Other Industry - Financial services - Business services - Consumer Products #### 4.4 out of 5.0 rating for cost What Clients Have Said Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered. [Read All Reviews](https://clutch.co/profile/mattsenkumar?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - India (4 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/mattsenkumar?verified=true#reviews) --- ### [Global Response](https://clutch.co/profile/global-response) #### 4.5 out of 5 star rating (9 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 50% Customer Service Outsourcing - 15% IT Managed Services #### Company description Global Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions. [Visit Website](https://www.globalresponse.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceptional performance Global Response has consistently received exceptional feedback from clients, highlighting their expertise and outstanding customer service. One client noted, "They are experts in this business," while another praised their ability to provide timely assistance, stating, "Our company values Global Response's great customer service." Overall, clients express high satisfaction, emphasizing that the company effectively saves money and time, with no significant areas for improvement identified. - Order Processing Support for Financial Company (4.0/5, Nov 2, 2017): They are experts in this business. [Read Full Review](https://clutch.co/go-to-review/global-response/25173) #### Experience in 6 industries Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) - Financial services - Hospitality & leisure - Retail - Real estate - Business services - Healthcare #### 4.4 out of 5.0 rating for cost What Clients Have Said Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 8 cities - Kissimmee, Florida (1 projects) - Millville, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Elmhurst, New York (1 projects) - Oceanside, California (1 projects) - Phoenix, Arizona (2 projects) - Hartsville, South Carolina (1 projects) - Upper Marlboro, Maryland (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/global-response?verified=true#reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## Claims Processing Company FAQs Looking for a claims processing company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a claims processing company, from pricing and services to results and red flags. ### Who are the top claims processing companies in 2025? Clutch highlights firms that streamline insurance claims twice a year based on a proprietary methodology. The top claims processing companies for Fall 2025 include: Unity Communications iCareBilling Remote CoWorker FBSPL- Fusion Business Solutions (P) Limited Hugo Inc. Big Outsource SupportYourApp Connext Simply Contact HelpSquad Fusion CX Outsource and Save Welsend Stellar Staff Emapta