# Top BPO Companies in Birmingham Recommended BPO companies in Birmingham include Lambent Marketing, JL Morgan & Associates, Inc., Gas Pos, SearchExpress Document Management, Obsurvus Solutions, Lawyers Writing for Lawyers, DLS Medical Billing and Coding LLC, ibml, The Legacy Connection, Alabama 811. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Birmingham Ratings Updated: Jul 11, 2026 ### [Lambent Marketing](https://clutch.co/profile/lambent-marketing) #### 5 out of 5 star rating (4 reviews) - < $25 average hourly rate - 10 - 49 employees - Birmingham, AL #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 20% Content Marketing - 15% Customer Service Outsourcing - 10% Business Consulting - 15% Search Engine Optimization - 10% Social Media Marketing #### Company description Lambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations. [Visit Website](https://lambent.co/) #### Understands their clients' needs Lambent Outsourcing has received positive feedback for their ability to understand client needs thoroughly. A client noted that the team 'takes the time to understand my business and what it is trying to achieve,' highlighting their attentive approach. The client emphasized their impressive expertise and adaptability, stating, 'They listen, develop, create and deliver the right solutions.' Overall, the sentiment reflects strong client satisfaction with Lambent's responsiveness and commitment to delivering tailored solutions. - Web Design for Consulting Company (5.0/5, Nov 15, 2021): They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing. [Read Full Review](https://clutch.co/go-to-review/lambent-marketing/4717) #### Experience in 3 industries Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner. [Read All Reviews](https://clutch.co/profile/lambent-marketing?verified=true#reviews) ##### Consulting Experience Lambent Outsourcing has received positive feedback in the Consulting industry, highlighting their expertise in branding and marketing solutions. Clients commend their attentive communication, innovative approach, and ability to adapt to business needs. Their holistic service delivery and commitment to understanding client objectives have resulted in successful project outcomes. Overall, sentiment is highly favorable, making them a strong candidate for businesses seeking comprehensive consulting support. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Web Design for Consulting Company (5.0/5, Nov 15, 2021): Lambent Consulting provides web design services for a consulting company. They have presented several solutions depending on the client's needs. [Read Full Review](https://clutch.co/go-to-review/lambent-marketing/4717) ##### Financial services Experience Lambent Outsourcing has demonstrated significant expertise in the Financial services sector, particularly in assisting fintech companies with back-office operations and regulatory compliance. Clients noted their seamless collaboration and ability to adapt processes to local markets, which resulted in successful project outcomes, including licensing and business establishment. The firm's continuity of staff fosters long-term relationships, enhancing project execution. Overall, feedback indicates a strong capacity for innovative solutions, making Lambent a suitable partner for businesses in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Email Marketing Campaign Management for Financing Company (5.0/5, Jul 6, 2021): A financial company hired Lambent Consulting for digital marketing services. They were tasked with managing the company’s email marketing campaigns, including multiple landing pages, acquisition list, and more. [Read Full Review](https://clutch.co/go-to-review/lambent-marketing/74289) - Business Services for Financial Lending Company (5.0/5, Jul 8, 2021): A financial lending company hired Lambent Consulting for business services. The team helped the company set up the business from Mexico to the Philippines, including the credit model, sales process, and more. [Read Full Review](https://clutch.co/go-to-review/lambent-marketing/76666) ##### Telecommunications Experience Lambent Outsourcing demonstrates strong expertise in the Telecommunications industry, particularly in marketing consulting and lead generation. Clients appreciate their effective project management and responsive communication, which enhances collaboration. The positive impact on website traffic and the seamless integration with client teams highlight Lambent's strengths. Overall, their ability to manage inbound marketing and strategic consulting makes them a suitable partner for businesses seeking to advance their telecommunications initiatives. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Marketing, SEO & Advertising Services for BPO Company (5.0/5, Jun 28, 2021): Lambent Consulting provides marketing services to a BPO company. Their work covers lead generation, content writing, SEO management, and advertising efforts. They also handle the firm’s social media platforms. [Read Full Review](https://clutch.co/go-to-review/lambent-marketing/67316) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments. [Read All Reviews](https://clutch.co/profile/lambent-marketing?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 3 countries - Mexico (1 projects) - Philippines (1 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/lambent-marketing?verified=true#reviews) --- ### [JL Morgan & Associates, Inc.](https://clutch.co/profile/jl-morgan-associates) - 50 - 249 employees - Birmingham, AL #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Call center service JL Morgan & Associates, Inc. Is headquartered in Birmingham, Alabama. They offer Call Center Services. [Visit Website](http://www.jlmorganandassociates.com) --- ### [Gas Pos](https://clutch.co/profile/gas-pos) - 10 - 49 employees - Vestavia Hills, AL #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Custom Software Development - 20% Back Office Outsourcing - 10% Cloud Consulting & SI - 20% IT Managed Services - 10% Market Research #### Company description Custom software development company Gas Pos was established in 2016. The firm provides Custom Software Development and IT managed services, and is small. [Visit Website](https://www.gaspos.co/) --- ### [SearchExpress Document Management](https://clutch.co/profile/searchexpress-document-management) - 2 - 9 employees - Hoover, AL #### Services Provided - Allocation of Expertise by Percentage - 20% AI Consulting - 20% AI Development - 40% Document Digitization & Management - 20% ERP Consulting and SI #### Company description SearchExpress Document Management is a Document Digitization & Management company. The Hoover, Alabama-based team focuses on Document Digitization & Management and ERP consulting and SI. [Visit Website](https://www.searchexpress.com/) --- ### [Obsurvus Solutions](https://clutch.co/profile/obsurvus-solutions) - 2 - 9 employees - McCalla, AL #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Business Consulting #### Company description Obsurvus Solutions is a Business Consulting company. They are located in McCalla, Alabama and have small team. Their services include Business Consulting and Call Center Services. [Visit Website](http://www.obsurvus.com/) --- ### [Lawyers Writing for Lawyers](https://clutch.co/profile/lawyers-writing-lawyers) - 2 - 9 employees - Birmingham, AL #### Services Provided - Allocation of Expertise by Percentage - 20% Content Marketing - 15% Content Writing Services - 15% Email Marketing - 15% Public Relations - 15% Sales Outsourcing - 20% Social Media Marketing #### Company description Based in Birmingham, Alabama, Lawyers Writing for Lawyers is a small social media marketing firm. Their services include Social Media Marketing and Content Marketing. [Visit Website](https://lawyerswritingforlawyers.com/) --- ### [DLS Medical Billing and Coding LLC](https://clutch.co/profile/dls-medical-billing-coding) - 2 - 9 employees - Goodwater, AL #### Services Provided - Allocation of Expertise by Percentage - 60% Back Office Outsourcing - 20% Corporate Training & Coaching - 20% Business Consulting #### Company description DLS Medical Billing and Coding LLC is a Back Office Outsourcing company. They were launched in 2018, and their services include Back Office Outsourcing and Business Consulting. [Visit Website](https://www.dlsmedicalbillingandcoding.com/) --- ### [ibml](https://clutch.co/profile/ibml) - 250 - 999 employees - Irondale, AL #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Ibml, a Back Office Outsourcing company, is based in Irondale, Alabama and Irondale, Alabama. They offer Back Office Outsourcing. [Visit Website](http://www.ibml.com/) #### 100% of employees work in Irondale office Irondale, AL 2750 Crestwood Blvd. 201 - 250 employees +1 (205) 956.4071 Irondale, AL 475 25th St S employees [See All Locations (4)](https://clutch.co/profile/ibml#location) --- ### [The Legacy Connection](https://clutch.co/profile/legacy-connection) - 10 - 49 employees - Tuscaloosa, AL #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description The Legacy Connection is a call center service headquartered in Tuscaloosa, Alabama. The team provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.callerconnection.com/) --- ### [Alabama 811](https://clutch.co/profile/alabama-811) - 10 - 49 employees - Fultondale, AL #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Alabama 811 is an answering service company. Founded in 1975, their team offers Call Center Services. [Visit Website](http://www.al811.com) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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