# Top Back Office Outsourcing Companies Highly reviewed BPO Back Office companies include Connext, TECHSPEED INC, Prialto, Remote CoWorker, Unity Communications, Appointment Setter Online, SupportYourApp, Uassist.ME, Wing Assistant, Virtual Coworker. A top back office outsourcing firm can help you understand and transform your business to its fullest potential. Clutch connects businesses with business finance consulting firms based on verified reviews, real project outcomes, and pricing insights. Use filters to find providers by location, budget, or industry. Explore Back Office Outsourcing Companies in the US, Back Office Outsourcing Firms in the UK, and Back Office Outsourcing agencies in Canada. Also interested in financial services? Explore our global directory for Top Financial Consulting Companies. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Back Office Outsourcing Companies Ratings Updated: Jul 13, 2026 ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Angeles, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connext.solutions/solutions/back-office-outsourcing-philippines) #### Receptive The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach. - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) #### Experience in 5 industries Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) ##### Arts, entertainment & music Experience Connext has proven expertise in the Arts, entertainment & music industry, particularly through their effective call center services for an entertainment company. Clients commend their ability to enhance customer experience, evidenced by reduced guest complaints and improved reservation processes. Their team demonstrates strong alignment with client values and an impressive hiring process. While there are suggestions for increased employee training, overall sentiment remains positive, making them a suitable partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Entertainment Company (5.0/5, Nov 13, 2025): Connext provides call center services for an entertainment company. The team is responsible for handling the entire reservation process and table assignments for the client's Luau event. [Read Full Review](https://clutch.co/go-to-review/connext-0/419708) ##### Financial services Experience Connext has demonstrated robust expertise in the Financial services sector, particularly in enhancing systems and processes for clients like Simpay-Alpha Card. Their effective communication, people-focused approach, and commitment to understanding client needs have resulted in trained and engaged personnel. Clients appreciate their entrepreneurial spirit and ability to align with core values, indicating a strong potential fit for businesses seeking dedicated support in the financial industry. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Staff Augmentation for Payment Services Company (5.0/5, Nov 15, 2022): In need of supporting staff, a payment services company collaborated with Connext. The team deployed technical engineers with excellent industry knowledge across the US market for system updates and data entry.  [Read Full Review](https://clutch.co/go-to-review/connext-0/167252) ##### Software Experience Connext has demonstrated significant expertise in software industry partnerships, particularly in IT expense management. Clients appreciate their ability to rapidly scale teams and provide tailored recruiting strategies. The firm’s commitment to long-term collaboration and proactive communication has resulted in successful project outcomes, including swift team establishment and expansion. Overall, client sentiment is highly positive, highlighting Connext as a reliable partner capable of enhancing operational capabilities within the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Connext has been hired by an expense management software company for recruitment services. They help the client expand their global presence by bringing in new talents and providing post-hire support. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) ##### Business services Experience Connext Global Solutions has received positive feedback from clients in the business services industry, particularly for their expertise in optimizing outsourced accounting functions. Clients commend their proactive approach, integrity, and effective communication, which have significantly improved operational processes and reduced costs. The ability to quickly adapt and mobilize resources, especially during challenging times like the COVID-19 pandemic, showcases their commitment to client success. Overall, Connext is seen as a strong partner for businesses looking to enhance efficiency and expand their capabilities. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their workforce.  [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) ##### Other Industry Experience Connext has garnered positive feedback within the Other Industry sector for its expertise in general accounting and operational support. Clients appreciate their commitment to reducing workloads, facilitating growth, and enhancing employee training. Their effective communication, timely project delivery, and alignment of company values contribute to a strong partnership. Overall, Connext’s ability to quickly scale and provide tailored solutions makes them a suitable choice for companies seeking to improve efficiency and drive growth in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Finance & Accounting Outsourcing for Entertainment Co (5.0/5, Sep 29, 2025): Connext provides outsourced accounting services for an entertainment company. The team handles journal entries, month-end reviews, and other tasks. [Read Full Review](https://clutch.co/go-to-review/connext-0/409539) ##### Real estate Experience Connext has demonstrated a strong expertise in supporting the real estate industry, particularly in transaction management and recruitment services. Clients appreciate their proactive approach and the ability to quickly provide highly qualified candidates, significantly improving operational efficiency and client satisfaction. The positive sentiment reflects their commitment to excellence and the seamless integration of their team as an extension of the client's business, making them a reliable partner for long-term collaboration. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): Connext provides staff augmentation services for a title and escrow company. They have conducted interviews, selected fit candidates, and provided ongoing support. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. With a high accuracy rate in data entry tasks and effective project management, the company receives positive feedback for its proactive communication and client-centric approach. About 100% of reviewers highlight their responsiveness and attention to detail, with no areas for improvement mentioned. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### Helpful Clients consistently praised TechSpeed Inc. for their helpfulness and flexibility across various projects. One client noted, "Their people have been great. Very helpful and willing to always take on a new project," while another highlighted their "willingness to remain flexible and helpful" as impressive. Overall, feedback indicates a strong sentiment of satisfaction, with clients appreciating timely communication and on-time deliverables, reflecting TechSpeed Inc.'s commitment to client support and project success. - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): The willingness to remain flexible and helpful was impressive. They consistently demonstrated a readiness to adapt to our needs and provide assistance whenever required. This approach facilitated a strong and effective working relationship. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): They are professional and helpful, consistently delivering work on time. The team demonstrated a strong ability to prioritize resources effectively, especially when urgent tasks arose. Additionally, the project manager is easy to communicate with and very hands-on throughout the process. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC demonstrated excellent project management. Always willing to ask questions and be there when we need them. Their people have been great. Very helpful and willing to always take on a new project. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) #### 2 reviews mention Back Office Outsourcing Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 2 of 2 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [Prialto](https://clutch.co/profile/prialto) #### 5 out of 5 star rating (45 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 70% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Prialto is a Business Process Outsourcing company that excels in providing Remote Back Office Solutions and Administrative Support Services. Across various reviews, 100% of clients appreciate Prialto's prompt project management and strong cultural alignment, with more than 70% specifically highlighting their ability to streamline processes and improve efficiency. Prialto's focus on SOPs and team-based support ensures reliability and customer satisfaction. [Visit Website](https://www.prialto.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### 20 reviews mention Back Office Outsourcing Back Office Outsourcing for Growth Acceleration Platform 5.0/5 — Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. - 19 of 20 Back Office Outsourcing reviews are 5 stars - 3 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/prialto/330886) #### Experience in 11 industries Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) ##### Consulting Experience Prialto has received overwhelmingly positive feedback from clients in the Consulting industry, highlighting their expertise in providing comprehensive executive assistance. Clients noted significant improvements in productivity, timely project management, and a strong alignment with company values. The personalized approach and proactive communication from Prialto's team have fostered trust and deepened client relationships. Overall, their ability to integrate seamlessly into consulting operations makes them a valuable partner for firms seeking to enhance efficiency and impact. - 9 reviews for consulting industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - BI & Analytics & Social Media Marketing for Consulting Firm (5.0/5, Dec 14, 2021): Prialto provided BI and analytics and social media marketing for a consulting firm. The team was tasked with creating a campaign to reach the target clients through LinkedIn.  [Read Full Review](https://clutch.co/go-to-review/prialto/6799) - Virtual Project Coordinator for Consulting Firm (5.0/5, Sep 7, 2021): A consulting firm hired Prialto so that they could leverage their virtual assistance services for their business. [Read Full Review](https://clutch.co/go-to-review/prialto/127041) - Business Services for Coaching & Consulting Company (5.0/5, Sep 16, 2021): A coaching and consulting company hired Prialto for business services. The team is responsible for handling the client’s administrative duties on one-off tasks and weekly basis processes. [Read Full Review](https://clutch.co/go-to-review/prialto/134649) - Executive Assistance for Strategy Consultancy (5.0/5, Dec 10, 2022): An executive assistant from Prialto supports a strategy consultancy, helping them manage their complex schedules and various communication channels. The package includes 55 hours of support each month. [Read Full Review](https://clutch.co/go-to-review/prialto/171312) - Backoffice Outsourcing for Sales Training Company (5.0/5, Jun 28, 2023): Prialto provides back-office outsourcing services for a sales training company. Prialto manages the client's customers' schedules and keeps track of projects. Prialto also assists with administrative work. [Read Full Review](https://clutch.co/go-to-review/prialto/212353) - Virtual Business Assistance Services for Consulting Co (5.0/5, Feb 27, 2025): Prialto provides business and personal digital support services for a consulting company. The team assists with the client's sales, marketing, and coordination processes. [Read Full Review](https://clutch.co/go-to-review/prialto/355758) - Staff Augmentation for Technology Consultancy (5.0/5, May 30, 2025): Prialto provides staff augmentation services for a technology consultancy. The team provides a part-time assistant who helps with scheduling and other non-billable and recurring tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/378273) - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): Prialto provides ongoing virtual assistant services for a consulting firm. The team manages the client's calendar and email inbox, conducts research, supports project management, and handles light bookkeeping. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) - Virtual Assistance Services for Executive Coaching Co (5.0/5, Oct 18, 2025): Prialto provided virtual assistant services for an executive coaching company. The team helped with administrative tasks, scheduling, lead follow-up, data tracking, and other processes. [Read Full Review](https://clutch.co/go-to-review/prialto/414276) ##### Software Experience Prialto has received commendations from clients in the Software industry for their exceptional virtual assistant services, which enhance operational efficiency and streamline administrative tasks. Clients highlight the provider's responsiveness, strong communication, and deep understanding of technology tools, resulting in significant time savings and improved organization. The consistent positive feedback regarding their cultural fit and value for cost reinforces Prialto's expertise, making them a strong candidate for businesses seeking reliable administrative support in software-related projects. - 2 reviews for software industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Software Firm (5.0/5, Aug 1, 2022): Prialto provided a virtual assistant for a software firm. The assistant handles administrative tasks, maintaining the company's CRM and supporting sales operations. [Read Full Review](https://clutch.co/go-to-review/prialto/152285) - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Apr 16, 2025): A healthcare technology company hired Prialto to provide virtual assistant services. The team was responsible for assisting the client with their workflows and alleviating their manual tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/367809) ##### eCommerce Experience Prialto has garnered positive feedback from eCommerce clients, highlighting their expertise in executive calendar management and scheduling. Clients appreciate the prompt communication, cultural alignment, and the ability to deliver tasks efficiently. One client emphasized Prialto's seamless training and adaptability, marking them as a reliable partner. Overall, the sentiment suggests that Prialto is well-suited for eCommerce businesses seeking effective administrative support. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Back-Office Support for E-Commerce Company (5.0/5, Feb 18, 2025): Prialto provided back-office support for an e-commerce company. The team offered scheduling assistance and optimization and managed the client's executive and corporate calendars, providing planning services. [Read Full Review](https://clutch.co/go-to-review/prialto/353339) ##### Non-profit Experience Prialto has demonstrated significant expertise in supporting non-profit organizations, as evidenced by their collaboration with Students For Liberty. The client highlighted their strengths in effective email and calendar management, transcription services, and Salesforce management, noting their reliability and responsiveness. Prialto's unique approach of training backup assistants ensures continuous support, making them an invaluable resource for non-profits seeking efficiency and organization. Overall, the sentiment is highly positive, indicating they are a strong fit for similar projects in the non-profit sector. - 1 review for non-profit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Nonprofit Organization (5.0/5, Jan 6, 2025): Prialto provides executive assistant services to a nonprofit organization. They assist with research, email writing and management, Salesforce management, calendar management, and transcription services. [Read Full Review](https://clutch.co/go-to-review/prialto/341132) ##### Medical Experience Prialto has demonstrated strong expertise in the Medical industry, particularly in mental health counseling. A client from Houston OCD Counseling highlighted their effectiveness in patient scheduling and portal management, leading to increased patient volume and revenue. Reviewers noted Prialto's supportive project management and ability to provide backup assistance seamlessly. Overall, the sentiment reflects high satisfaction with Prialto's services, making them a reliable partner for medical professionals seeking efficient administrative support. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Mental Health Counseling Firm (5.0/5, Dec 20, 2024): Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. [Read Full Review](https://clutch.co/go-to-review/prialto/339086) ##### Retail Experience Prialto has demonstrated strong expertise in supporting retail businesses, particularly in project management and administrative assistance. One client highlighted their ability to optimize time management and improve staff communication, resulting in enhanced organizational efficiency. The overall sentiment reflects satisfaction with Prialto's stability and reliability, as they consistently meet deadlines and respond effectively to client needs, making them a suitable choice for retailers seeking to streamline operations. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Multi-Industry Enterprise (5.0/5, Dec 10, 2024): Prialto provides back-office outsourcing services for a multi-industry enterprise. The team supports the client with administrative tasks, calendar management, communications, and staff coordination. [Read Full Review](https://clutch.co/go-to-review/prialto/336607) ##### Financial services Experience Prialto demonstrates strong expertise in the Financial services industry, with clients praising their proactive support, effective communication, and capacity to enhance organizational efficiency. Feedback highlights their ability to manage administrative tasks such as scheduling and CRM updates, allowing firms to focus on core business activities. Clients appreciate Prialto’s commitment to understanding specific requirements, leading to tailored solutions that deliver measurable results. Overall, the sentiment is overwhelmingly positive, indicating Prialto as a valuable partner for financial service providers seeking to optimize operations. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Business Services for Commercial Auto Insurance Company (5.0/5, Apr 10, 2023): Pialto was hired by a financial services company to provide a variety of services. These include scheduling meetings, email inbox management, expense report preparation, travel scheduling and booking, and more. [Read Full Review](https://clutch.co/go-to-review/prialto/193605) - Staffing & Administrative Support for Financial Services Co (5.0/5, Jun 22, 2023): Prialto provides staffing services and administrative support for a financial services company. Prialto provides an assistant that supports the client with all their administrative tasks, including data entry. [Read Full Review](https://clutch.co/go-to-review/prialto/211080) - Back Office & Sales Outsourcing & Email Mktg for Payment Co (5.0/5, Dec 9, 2024): Prialto provides back office and sales outsourcing services for a payment company. The team manages the client's email and social media marketing, calendar, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/prialto/336299) ##### Nonprofit Experience Prialto demonstrates strong expertise in supporting nonprofit organizations through tailored administrative and virtual assistant services. Clients appreciate their attention to detail, organizational skills, and seamless communication. Feedback highlights the positive impact on operational efficiency, allowing nonprofits to take on more clients and improve productivity. Overall, sentiment is highly positive, with clients noting Prialto's proactive support and commitment to quality, making them a strong candidate for nonprofits seeking reliable administrative assistance. - 3 reviews for nonprofit industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - BPO Services for Nonprofit Management Association (5.0/5, Aug 25, 2021): Prialto provides virtual assistance to a nonprofit organization management company. They’re in charge of small, time-consuming tasks for the client like taking calls or gathering information. [Read Full Review](https://clutch.co/go-to-review/prialto/117119) - Virtual Assistant Services for Nonprofit Organization (5.0/5, Sep 16, 2021): Pialtro has provided virtual assistant services for a nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/134565) - Administrative Assistance & Support for Religious Nonprofit (5.0/5, Dec 5, 2024): Prialto provides administrative assistance and support for a religious nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/335790) ##### Healthcare Experience Prialto has received positive feedback from clients in the Healthcare industry, highlighting their expertise in managing medical records and scheduling. Clients noted the company's responsiveness, attention to detail, and strong alignment with their organizational needs. Specific strengths included efficient communication and personalized service during onboarding, which facilitated seamless collaboration. Overall, sentiment is highly favorable, indicating that Prialto is well-suited for Healthcare providers looking to enhance operational efficiency and support. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Jul 18, 2022): Prialto provides a productivity assistant to a healthcare technology company. This person is in charge of scheduling meetings and interviews, organizing calendars, and managing and optimizing email usage. [Read Full Review](https://clutch.co/go-to-review/prialto/150475) - Administrative Support for Concierge Medicine Practice (5.0/5, Dec 4, 2024): Prialto provides administrative support for a concierge medicine practice. The team tracks patient appointments, follows up with specialists to request reports, and files the reports into patients' charts. [Read Full Review](https://clutch.co/go-to-review/prialto/335541) ##### Sports Experience Prialto has received positive feedback from clients in the Sports industry, particularly a youth soccer club's president who praised the company's expertise in administration, scheduling, and communication. The client highlighted Prialto's strong management structure and timely delivery of services, which significantly improved their operational processes. Overall, the sentiment indicates that Prialto is a reliable partner for sports organizations seeking efficient administrative support and enhanced performance. - 1 review for sports industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Youth Soccer Club (5.0/5, Feb 14, 2024): Prialto provided back-office outsourcing services to a youth soccer club. They assisted the client with administrative tasks, such as communicating and scheduling. [Read Full Review](https://clutch.co/go-to-review/prialto/268926) ##### Construction Experience Prialto has demonstrated exceptional expertise in supporting construction-related businesses, particularly in project management and customer service. Clients commend their proactive engagement and integration into corporate culture, highlighting timely delivery and effective CRM transitions. The team's strong focus on customer inquiries and personalized service fosters productivity, making Prialto a valuable partner in the construction industry. Overall, client sentiment is overwhelmingly positive, indicating that Prialto is well-suited for companies seeking reliable support to enhance operational efficiency. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR, R&D & Customer Service Support for Green Technology Co (5.0/5, Sep 5, 2023): Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D operations. [Read Full Review](https://clutch.co/go-to-review/prialto/230484) ##### Other Industry Experience Prialto has received positive feedback from clients in the Other Industry sector, highlighting their expertise in providing qualified executive assistants. Key strengths include flexibility, effective communication, and the ability to seamlessly integrate with client teams. Clients noted significant improvements in time management and task organization, enabling executives to focus on core activities. Overall, Prialto's commitment to quality service and adaptability makes them a strong candidate for businesses seeking support in enhancing operational efficiency. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Benefit Corporation (5.0/5, Sep 30, 2022): Prialto provided executive assistant services to a benefit corporation. They deployed three executive assistants to handle calendar scheduling, expense reporting, inbox management, and personal task management. [Read Full Review](https://clutch.co/go-to-review/prialto/160540) ##### Engineering Experience Prialto has received positive feedback from clients in the Engineering industry, highlighting their expertise in project management and administrative support. Clients have noted the quality and competence of their team, which effectively reduces the administrative burden on senior staff. The responsiveness and communication of Prialto's personnel have been commended, reflecting their commitment to client success. Overall, Prialto's long-term engagement with clients indicates a reliable partnership, making them a strong candidate for those seeking dedicated support in complex projects within the Engineering sector. - 1 review for engineering industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Admin Support Staff Augmentation for Internacional Tech Co (5.0/5, Oct 8, 2021): Prialto provides administrative support services for an international technology company. Their staff acts as executive assistants for complex projects, and they mainly work on management. [Read Full Review](https://clutch.co/go-to-review/prialto/29487) ##### Media Experience Prialto has received positive feedback from clients in the Media industry, highlighting their expertise in enhancing productivity through effective assistant services. Clients noted the company's commitment to treating employees with respect and their reliable backup support. One founder emphasized that Prialto's assistance allowed them to successfully manage communications and follow-ups, effectively breaking through barriers with prospects. Overall, the sentiment indicates that Prialto is well-suited for media organizations seeking to improve operational efficiency and team collaboration. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Admin & Sales Support for Nonprofit Journalist Organization (5.0/5, Sep 29, 2021): Prialto helps a nonprofit journalist organization's admin and support services needs. These experts handle the client's inbox, setting appointments and replying on follow-ups. [Read Full Review](https://clutch.co/go-to-review/prialto/146456) ##### Real estate Experience Prialto has demonstrated notable expertise in the real estate sector, providing essential administrative support to enhance operational efficiency. Clients appreciate their proactive communication and ability to seamlessly integrate into workflows, often resulting in significant time savings. For instance, one client reported a reduction of three hours per week through effective organization of their systems. While feedback indicates areas for improvement in industry-specific knowledge, overall sentiment remains positive, positioning Prialto as a reliable partner for real estate professionals. - 2 reviews for real estate industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Admin & Customer Support for Real Estate Company (5.0/5, Aug 22, 2022): Prialto provides administrative support for a real estate company. Their work includes data entry services, responding to customer inquiries, and other administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/155052) - Operational Support Services for Real Estate Company (5.0/5, Nov 12, 2025): Prialto provided operational support for a real estate company. The team organized the client’s Google Drive, cleaned up their CRM, drafted emails, and set up clients with home searches. [Read Full Review](https://clutch.co/go-to-review/prialto/419448) ##### Advertising & marketing Experience Prialto has received strong endorsements within the Advertising & Marketing sector, recognized for their proactive account management and effective communication. Clients noted their ability to handle complex tasks with precision and adapt to evolving business needs seamlessly. Their support has notably enhanced operational efficiency and revenue growth, particularly in campaign execution and data management. Overall, Prialto is viewed as a reliable partner capable of driving success in various marketing initiatives. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Growth Acceleration Platform (5.0/5, Nov 14, 2024): Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. [Read Full Review](https://clutch.co/go-to-review/prialto/330886) - Data Collection Services for Shoe Data Collection Company (5.0/5, Aug 27, 2025): Prialto provides ongoing data entry services for a running shoe data collection company. The team is responsible for collecting data from event websites and organizing them on the client's business platform. [Read Full Review](https://clutch.co/go-to-review/prialto/401516) ##### Banks Experience Prialto has received positive feedback from clients in the Banks industry, particularly for its administrative support services. Clients appreciate the company's timely and accurate work, as well as the quality of personnel assigned to projects. The firm's ability to provide seamless coverage and generate insightful performance reports has significantly impacted clients’ operations. Overall, Prialto's expertise, value for cost, and strong communication make them a suitable partner for businesses in the Banks sector. - 1 review for banks industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Real Estate Solution Co (5.0/5, Oct 23, 2025): Prialto provided administrative support for a real estate solution company's sales team. Their resources focused on data management, reporting, and prospect research. [Read Full Review](https://clutch.co/go-to-review/prialto/415409) ##### Business services Experience Prialto has received positive feedback from clients in the business services industry, highlighting their strong project management, efficient communication, and ability to effectively support various operational tasks. Clients appreciate the expertise of Prialto's team in streamlining administrative processes, allowing businesses to focus on strategic objectives. The company's emphasis on aligning values with clients and providing quality service has led to measurable improvements in productivity and organizational efficiency, making them a suitable choice for businesses seeking reliable support. - 6 reviews for business services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Work for Business Consulting Company (5.0/5, Aug 31, 2021): Prialto provides productivity assistants for a business consulting company's employees. These experts manage day-to-day schedules, meetings, upcoming events and more. [Read Full Review](https://clutch.co/go-to-review/prialto/120749) - Virtual Assistant & Mktg Support for Sales Training Services (5.0/5, Aug 31, 2023): Prialto provided virtual assistant and marketing support services for a sales training company. Prialto provided a virtual assistant that supported the client with marketing efficiency.  [Read Full Review](https://clutch.co/go-to-review/prialto/229683) - Operational & Admin Assistance for Security Services Company (5.0/5, Oct 13, 2023): A security services company hired Extrity Services to assist them in departmental tasks. These tasks included checking for credentials from new applicants, managing administrative tasks, and confirming shifts.  [Read Full Review](https://clutch.co/go-to-review/prialto/240873) - Event Management Services for Business Services Company (5.0/5, Nov 13, 2024): Prialto provides event management services for a coaching company. The team is responsible for planning the client's events and providing them with an assistant and a dedicated team to support their needs. [Read Full Review](https://clutch.co/go-to-review/prialto/330707) - Back Office & Market Research for Fractional CFO Firm (4.5/5, Jan 9, 2025): Prialto provides back-office support for a fractional CFO firm. The team manages the client's calendar, handles bill payments, conducts market research, and performs administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/341954) - Back Office Outsourcing for Business Services Company (5.0/5, Apr 6, 2026): Prialto provided virtual assistant services for a business services company. The team handled the client's routine tasks, including audits, spreadsheet production, appointment setting, and email management. [Read Full Review](https://clutch.co/go-to-review/prialto/448133) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) - $10,000 to $49,000 (25 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - United States (37 projects) - England (1 projects) This provider is available in 6 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/prialto?verified=true#reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (191 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a Business Process Outsourcing company offering Remote Back Office Solutions and Virtual Office Support. The reviews consistently highlight their efficiency, responsiveness, and ability to integrate seamlessly into clients' operations. Notably, 100% of reviewers commend their proactive communication and quality of work. The company is praised for enhancing productivity and streamlining workflows, with no significant areas for improvement mentioned. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reasonable pricing Remote CoWorker has received positive feedback regarding their reasonable pricing, with clients highlighting the affordability and value for money. For instance, one client emphasized that the pricing fit their budget while providing great quality work, stating, 'The price is great for the quality of work.' Another client noted the 'good value for cost,' reinforcing the overall sentiment that Remote CoWorker offers competitive pricing that meets client needs effectively. - Social Media Marketing for Women's Coaching Company (5.0/5, Mar 5, 2023): The value to cost ratio was particularly impressive. The process for choosing my VA was perfect, aligning with the affordable pricing model. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/184740) - Recruitment Services for Media Company (4.0/5, Nov 20, 2021): Remote CoWorker offers affordable rates for small businesses with no additional fees, overtime or holiday work premiums. Their hourly rates are posted on their website, ensuring transparency and avoiding surprises. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/5158) - Administrative Work & Lead Mgmt for Healthcare Consulting Co (4.5/5, Nov 14, 2024): What did you find most impressive or unique about this company?good price [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330921) - Social Media Marketing for Media Production Company (5.0/5, Jul 21, 2025): The price is great for the quality of work. I feel like I have a true employee working with my company. As a small business owner this is so crucial! [Read Full Review](https://clutch.co/go-to-review/remote-coworker/391787) - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): The aspect that stood out the most about Remote CoWorker was their price. This was a significant factor in our decision to work with them, and it proved to be a wise choice. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) #### Reviewed 17 times in the past 6 months Recent reviews for Remote CoWorker reflect a highly positive sentiment, highlighting their effective administrative support and responsiveness. Clients praised the organization's ability to streamline workflows, improve efficiency, and enhance communication. Specific instances include a construction business noting the establishment of SOPs within two weeks, and a medical device startup experiencing increased productivity due to delegated tasks. Overall, reviewers express satisfaction with the team's professionalism and adaptability, with no significant areas for improvement identified. - 16 of 17 reviews are 5 stars - 9 new reviews for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/remote-coworker?sort_by=date_desc&verified=true#reviews) #### Experience in 26 industries Remote CoWorker has garnered positive feedback across various industries, including Medical, Construction, Real Estate, and Advertising. Clients commend their expertise in administrative support and project management, highlighting strengths in communication and responsiveness. In the Medical sector, they enhance operational efficiency, while in Construction they streamline processes effectively. Overall, Remote CoWorker is well-suited for companies seeking reliable administrative support, improving productivity and operational structure. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) ##### Medical Experience Remote CoWorker has received positive feedback from medical industry clients, highlighting their expertise in providing efficient virtual assistance tailored to healthcare needs. Clients report significant improvements in operational efficiency, workflow management, and patient communication. Notably, their team demonstrates excellent project management and proactive support, allowing healthcare professionals to focus more on patient care. Overall, Remote CoWorker is seen as a reliable partner for medical organizations seeking to streamline administrative tasks and enhance productivity. - 7 reviews for medical industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Administrative Assistance Services for Home Modification Co (4.5/5, Oct 25, 2023): Remote CoWorker provides administrative assistance services for a home modification company. The team provides an outsourced assistant who supports the client with research, scheduling, and invoicing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244136) - Transcription, Billing & Verification for Medical Office (5.0/5, Aug 9, 2025): Remote CoWorker provides transcription, medical billing, and insurance verification services for a small medical office. The team uses AI to generate charts and create digital content for online courses. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/396834) - Virtual Assistant Services for Physical Therapy Clinic (5.0/5, Nov 12, 2025): Remote CoWorker provides a virtual assistant for a physical therapy clinic. They manage the calendar, handle patient intake forms, send appointment reminders, manage SMM efforts, and perform discovery calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419164) - Virtual Assistant Services for Psychiatric Practice (5.0/5, Apr 3, 2026): Remote CoWorker provides virtual assistant services for a psychiatric practice. The team manages patient coordination, communication, and documentation and helps streamline the client's internal processes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/447625) - Staffing & Billing Services for Medical Equipment Company (5.0/5, May 26, 2026): Remote CoWorker provides staffing services for a medical equipment company. The team is responsible for collaborating with the client's billing team to streamline their workflows. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/459886) - Virtual Assistant Services for Medical Company (5.0/5, May 28, 2026): Remote CoWorker provided virtual assistant services for a medical company. The team handled answering phone calls, responding to client inquiries, scheduling appointments, and assisting with marketing. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460407) - Back-Office Outsourcing for Neurotechnology Company (5.0/5, Jun 25, 2026): Remote CoWorker provides back-office outsourcing for a neurotechnology company to improve operational efficiency. The team handles administrative tasks, schedules, and project coordination. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/467616) ##### Arts, entertainment & music Experience Remote CoWorker demonstrates notable expertise in the Arts, entertainment & music industry, as evidenced by client feedback highlighting their exceptional project management, effective communication, and tailored support. Clients praise their ability to enhance business development, streamline administrative tasks, and boost operational efficiency. Their commitment to understanding client needs and delivering timely results positions them as a strong partner for organizations seeking reliable assistance in this sector. - 6 reviews for arts, entertainment & music industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Video & Photography Production for Entertainment Company (5.0/5, May 23, 2022): Remote CoWorker is providing video and photography production support for an entertainment company. They are working on different tasks and projects weekly.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/20057) - Virtual Assistant Services for Events Production Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant for an events production company. The team provides administrative support, manages the client's leads, and assists with tech support inquiries and event scheduling. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217987) - Virtual Assistance for Entertainment Services Provider (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistance to an entertainment services provider, managing their website, e-commerce store, and social media accounts. Their tasks include conducting SEO and keeping inventory. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218390) - Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): Remote CoWorker provides ongoing lead generation services for a party rental services company. The team's goal is to generate leads, reach out to potential clients, explain the product, and invoice clients once sales are done. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732) - Back Office & Customer Service for Arts Training Facility (4.5/5, Nov 12, 2024): Remote CoWorker provides virtual assistant and back office services for a performing arts training facility. The team is responsible for handling class scheduling, marketing efforts, and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330359) - Business Dev Support for Arts, Entertainment & Music Co (5.0/5, May 30, 2026): Remote CoWorker provides ongoing business development support for an arts, entertainment, and music company. The team conducts market research, writes proposals, and tracks opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460917) ##### Sports Experience Remote CoWorker demonstrates strong expertise in the Sports industry, effectively supporting clients with administrative tasks and content management. Feedback highlights their ability to enhance business operations, improve marketing efforts, and deliver high-quality, timely content. Clients appreciate their organizational skills, responsiveness, and the ability to learn industry-specific knowledge on the job. Overall, Remote CoWorker is well-regarded for their professionalism and impact, making them a suitable partner for businesses in the Sports sector. - 2 reviews for sports industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Content Moderation & Social Media Mktg for Technology Co (5.0/5, Sep 9, 2025): Remote CoWorker provides content editing, moderation, and social media posting services for a B2B technology and content vendor. They edit videos, create captions, and post content using back-office tools. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404532) - Virtual Assistant Services for Equestrian Training Company (5.0/5, May 21, 2026): Remote CoWorker provides virtual assistant services for an equestrian training company. The team handles administrative tasks and helps automate processes to free up the client's time. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/458923) ##### Franchises Experience Remote CoWorker has received positive feedback from a leading franchise company specializing in senior living transitions. Clients highlighted the provider's expertise in enhancing customer service by ensuring live call responses, which significantly improved client satisfaction. The responsiveness and support provided by their Client Success Manager were particularly commended, resulting in the successful hiring of quality candidates. Overall, Remote CoWorker's strengths in communication and personalized service make them a strong candidate for businesses in the Franchises industry. - 1 review for franchises industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Senior Living Referral Agency (5.0/5, Apr 28, 2026): Remote CoWorker provided recruitment services for a senior living referral agency. The team was tasked with finding candidates to improve the client's customer service experience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/453131) ##### Real estate Experience Remote CoWorker has demonstrated significant expertise in supporting real estate businesses through various roles, including appointment setting, CRM management, and administrative assistance. Clients commend their effective communication and project management, noting increased productivity and successful lead generation as key outcomes. With a strong alignment of values and competitive pricing, Remote CoWorker is well-suited for real estate firms seeking reliable support to enhance operational efficiency and drive business growth. - 9 reviews for real estate industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Investment Group (5.0/5, Nov 17, 2021): Remote CoWorker was hired by an investment group to handle their data entry efforts. They provided a customer service representative and set up the client's prospect database on ClientLook. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Remote CoWorker provides outbound lead generation efforts. They conduct calls using a script and a predetermined list of targets, generating leads with interest in buying or selling real estate. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) - Back-Office & HR Support for Real Estate Development Co (5.0/5, Mar 17, 2023): Remote CoWorker provides ongoing back-office support for a real estate development firm. The team is responsible for administrative, HR, and general operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/188209) - Virtual Receptionist Services for Property Management Company (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual receptionist services for a property management company. The team takes phone calls, directs them to the appropriate party, and answers standard questions from end customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218637) - Video Production & CRM & Database Mgmt for Real Estate Firm (5.0/5, Mar 6, 2024): Remote CoWorker is helping a real estate firm accomplish various projects. The team's tasks include video editing, database management, and CRM audit. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/273842) - SMM, Sales Outsourcing & CRM Consulting for Real Estate Co (5.0/5, Sep 20, 2024): Remote CoWorker provides virtual assistant services for a real estate company. The team is responsible for cleaning up the client's CRM, cold calling, and managing the client's social media accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/316069) - CRM & Social Media Management for Real Estate Company (5.0/5, Feb 4, 2025): Remote CoWorker provides ongoing CRM and social media management services for a real estate company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349051) - Back Office Outsourcing for Real Estate Brokerage (5.0/5, Jan 16, 2026): Remote CoWorker back office outsourcing services for a real estate brokerage. The team provides ongoing administrative support and assists with various tasks to support agents and strategic projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/430432) - Call Center Services for Real Estate Company (5.0/5, Apr 22, 2026): Remote CoWorker provides appointment-setting services for a real estate agency. The team contacts seller leads and sets up listing appointments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452094) ##### Legal Experience Remote CoWorker has garnered positive feedback from legal industry clients, highlighting their expertise in recruiting qualified legal assistants and virtual staff. Clients praised their responsiveness, professionalism, and ability to match candidates with specific needs, which has significantly enhanced operational efficiency. The consistent emphasis on understanding client requirements and delivering high-quality personnel positions Remote CoWorker as a strong partner for law firms seeking reliable support and growth in client service. - 8 reviews for legal industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Law Firm (5.0/5, Dec 1, 2022): Remote CoWorker has augmented a law firm to fill the required positions. They've helped the client with customer intake, accounting, and administrative work. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169921) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual secretary services for a law firm. The virtual secretary is responsible for answering phones and doing intakes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Customer Service Outsourcing for Attorney Firm (5.0/5, Mar 21, 2025): Remote CoWorker provides call center services for an attorney firm. The team has backed up the phone, taken the client's information, and ensured the firm can assist them with legal matters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/361603) - Legal Assistance Outsourcing for Law Firm (5.0/5, Jun 23, 2025): Remote CoWorker has recruited and provided three legal assistants for a law firm. The team has managed tasks such as answering phone calls, organizing and drafting documents, and conducting research. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/384447) - SEO, Social Media Mktg & Digital Strategy for Legal Firm (5.0/5, Oct 7, 2025): Remote CoWorker provides SEO services for a legal firm. The team manages on-page SEO, keyword research, and performance reporting, and creates and optimizes paid media campaigns and marketing materials. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/411720) - Administrative & Paralegal Services for Estate Planning Firm (5.0/5, Nov 10, 2025): Remote CoWorker has provided administrative and paralegal services for an estate planning and probate services company. The team has assigned one resource to work on the client's project. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/418879) - Virtual Assistant Services for Law Firm (5.0/5, Dec 11, 2025): Remote CoWorker provides virtual assistant services for a law firm. The team has found a virtual assistant tailored to the client's needs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/424970) - Recruitment & Staffing for Law Clerk (5.0/5, Apr 13, 2026): Remote CoWorker has helped a law firm find a law clerk. The law clerk's main responsibility is litigation case management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/449818) ##### Business services Experience Remote CoWorker has received positive feedback from clients in the business services industry, highlighting their expertise in administrative support and effective project management. Clients appreciate the responsiveness and professionalism of their virtual assistants, who significantly enhance productivity and streamline operations. Notably, clients reported substantial time savings and improved task management, indicating Remote CoWorker’s strong impact on operational efficiency. Overall, the sentiment reflects satisfaction with their tailored solutions and capabilities, making them a strong candidate for businesses seeking reliable support. - 6 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Cleaning Services Company (5.0/5, Nov 30, 2022): Remote CoWorker provides call center services for a cleaning services company. Using RingCentral and Google Suite, they handle customer support and administrative tasks from 9 a.m. to 5 p.m. during weekdays. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169632) - Back-Office Outsourcing for Law Firm (4.0/5, Feb 20, 2024): Remote CoWorker provides back-office outsourcing services for a law firm. They’ve filled an office position; the employee is responsible for various administrative tasks to support the internal staff. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269931) - Administrative Tasks Outsourcing for Business Consulting Co (4.5/5, Sep 30, 2024): Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318814) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): Remote CoWorker provides back-office outsourcing services for a staffing agency. The team has assisted the client in finding a reliable executive assistant to support business tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Back-Office Outsourcing for Business Services Company (5.0/5, Dec 23, 2025): Remote CoWorker provides back-office outsourcing services for a business services company. The team has matched the client with an executive assistant who helps them offload many daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/427210) - Virtual Assistant for Business Sales & Acquisitions Company (5.0/5, Mar 18, 2026): Remote CoWorker provided virtual assistant services for a business sales and acquisitions company. The team reviewed buyer inquiries, managed NDA processes, and responded with the appropriate information. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/443732) ##### Automotive Experience Remote CoWorker has demonstrated expertise in the Automotive industry by providing reliable administrative and customer service support. Clients report strong performance in enhancing administrative offerings and managing customer inquiries effectively. Notable strengths include consistency in service delivery and a broad availability of remote workers. Overall, feedback highlights Remote CoWorker as a valuable partner for automotive businesses seeking to improve operational efficiency and customer satisfaction. - 2 reviews for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Support for Automotive Care Accessories Company (4.0/5, Jul 20, 2023): Remote CoWorker supports the back office work of an automotive care accessories company. Their resources handle customer service inquiries and print orders from Amazon and website sales on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218250) - Back-Office Outsourcing for Automobile Repossession Company (5.0/5, Feb 24, 2026): Remote CoWorker provides ongoing back-office outsourcing services for an automobile repossession company. The team is responsible for assisting the client with their administrative tasks.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438452) ##### Plumbing Experience Remote CoWorker has demonstrated significant expertise in supporting plumbing companies, particularly in administrative and marketing functions. Clients highlight the company's reliability and organizational skills, noting timely delivery and proactive task management. The positive sentiment reflects on their ability to enhance responsiveness and streamline operations, making them a suitable partner for plumbing businesses seeking efficient backend support and marketing assistance. - 1 review for plumbing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Remote CoWorker provided virtual assistant services to a plumbing company. The team supported with administrative tasks, documentation, file management, marketing campaign execution and coordination, and QC. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) ##### Other industries Experience Remote CoWorker has received overwhelmingly positive feedback from clients in the Other industries sector, highlighting their expertise in administrative and operational support. Clients commend their efficiency in managing scheduling, communications, and document handling, which significantly enhances business productivity. The company's strength lies in providing well-trained virtual assistants who quickly adapt to specific business needs. Overall, clients report improved operational flow and responsiveness, making Remote CoWorker a reliable partner for businesses seeking support in the Other industries. - 48 reviews for other industries industry - 39 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Seafood Supplier (4.5/5, Feb 2, 2022): Remote CoWorker worked as a seafood supplier's virtual assistant team. Their main task was to check and crosscheck more than 50,000 documents.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10186) - Recruitment Services for Delivery Service (5.0/5, Feb 9, 2022): Remote CoWorker has been supporting a delivery service with screening candidates for their processes. The goal is to quickly find and hire qualified applicants. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10772) - Staff Augmentation for Design Agency (5.0/5, Jun 17, 2021): A design company partnered with Remote CoWorker to help them run their business with a variety of services. Their outsourced team works on administrative, marketing, invoicing, and design projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/57919) - VA Services for Construction & Real Estate Firm (5.0/5, Feb 6, 2022): Remote CoWorker provides VA services to a construction and real estate firm. They're managing the company's calls, scheduling appointments with customers, and handling advertising strategies. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/134270) - Human Resources for Bookkeeping Services Company (5.0/5, Dec 1, 2022): Remote CoWorker helped a bookkeeping services company find candidates for their data entry, spreadsheet tasks, and client communications. They provided three resumes for the client to interview.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169915) - Staff Augmentation for Bookkeeping Company (5.0/5, Dec 5, 2022): Remote CoWorker has provided staff augmentation services for a bookkeeping company. They have offered a remote worker as an addition to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170429) - Virtual Assistant Services for Massage Therapy Company (4.0/5, Dec 6, 2022): Remote CoWorker provides virtual assistant services for a massage therapy company. On the weekends, they take calls, text end clients, book or change appointments, and manage therapists’ schedules. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170561) - Social Media Marketing for Women's Coaching Company (5.0/5, Mar 5, 2023): Remote CoWorker provides ongoing social media marketing for a women's coaching company. The team is responsible for connecting with the client's social media audience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/184740) - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Administrative Assistance for Recruitment Company (5.0/5, Jul 19, 2023): Remote CoWorker provides administrative assistance services for a recruitment company. The team is responsible for providing administrative support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218000) - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) - Lead Generation for Outdoor TV Company (4.5/5, Jul 21, 2023): Remote CoWorker is providing lead generation services for an outdoor TV company. The service provider is responsible for email marketing, cold-calling, and daily reporting of potential customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218668) - Call Center & Lead Generation Services for Tear Out Company (5.0/5, Aug 2, 2023): Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.   [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222003) - Back-Office Outsourcing & Appointment Setting for SaaS Firm (5.0/5, Oct 24, 2023): Remote CoWorker provided back-office outsourcing services to help a SaaS firm sort and identify their HR and investor contacts. They also assisted the client in setting up meetings with investors. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/243700) - Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816) - Company & Investor Research for SaaS Company (5.0/5, Feb 9, 2024): Remote CoWorker was hired by a software company to help prepare for a conference. The team is responsible for researching companies and investors and reaching out to them on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267628) - Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702) - Operational Support for Collateral Recovery Firm (5.0/5, May 23, 2024): Remote CoWorker has assisted a collateral recovery firm in completing their billing tasks and ensuring account compliance; this has included opening and closing new accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290490) - Document Processing Support for Construction Management Co (5.0/5, May 28, 2024): Remote CoWorker has provided document processing support for a construction management company. They've been tasked with reviewing and filing documents and recording changes into a master document register. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291193) - Outsourced Back-Office Support for Construction Company (5.0/5, Jun 14, 2024): Remote CoWorker provides outsourced back-office services and administrative support for a construction company. The team is responsible for file, phone, and calendar management, event planning, and sales calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/294811) - Book Editing for Executive Coaching & Book Publishing Firm (5.0/5, Jun 24, 2024): Remote CoWorker provides book editing services to an executive coaching and book publishing company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/296432) - HR & Clinic Operations Staff Aug for Speech Therapy Company (5.0/5, Jul 9, 2024): Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team development. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/299439) - Back Office Recruiting for Household Moving Company (5.0/5, Jul 12, 2024): Remote CoWorker has been hired by a household moving company to recruit candidates for back-office tasks. The team has sourced candidates for administrative duties as well as typing up contracts and scheduling.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/300271) - Back Office Outsourcing for Consulting Company (5.0/5, Aug 7, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a consulting company. The team is responsible for answering incoming calls and data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/305759) - Social Media Marketing & Content Creation for Healthcare Co (5.0/5, Aug 8, 2024): Remote CoWorker provides ongoing social media management for a healthcare company. The team creates Instagram and Facebook posts, responds to customer queries, and sends weekly newsletters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306059) - Virtual Assistance & Content Marketing for SaaS Enterprise (4.5/5, Aug 13, 2024): Remote CoWorker provided a virtual assistant for a SaaS enterprise. The team provided a virtual assistant capable of SEO and customer support services.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/307226) - Customer Service Outsourcing for Perfume Company (5.0/5, Sep 13, 2024): Remote CoWorker provides customer service support for a perfume company. The team handles support tickets and emails, makes customer calls, processes insurance claims and refunds, and verifies high-risk orders. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314292) - Back Office Outsourcing for Lumber Company (5.0/5, Sep 16, 2024): Remote CoWorker provides ongoing administrative support for a lumber company. The team logs various actions daily, such as delivery, driver, door shop, job status, and pay logs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314849) - Back Office Outsourcing for Construction Company (5.0/5, Sep 26, 2024): Remote CoWorker provides data entry services for a construction company. The team updates the client's database with accurate information and makes calls to boost attendance and revenue. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/317714) - Administrative Work & Lead Mgmt for Healthcare Consulting Co (4.5/5, Nov 14, 2024): Remote CoWorker has been hired by a healthcare consulting company to provide virtual assistance services. The team has been responsible for administrative tasks and lead management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330921) - Back-Office Outsourcing for Business Consulting Firm (5.0/5, Nov 18, 2024): A business consulting firm has hired Remote CoWorker to provide back-office support. The team has recruited three part-time virtual assistants to handle administrative tasks for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/331801) - Back Office Outsourcing for Restaurant (4.0/5, Feb 3, 2025): Remote CoWorker handled a restaurant's back office processes. Their tasks involved booking invoices, monitoring checklists, responding to online reviews, drafting contracts, and providing social media support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/348636) - Administrative Support for Nonprofit Organization (5.0/5, Feb 24, 2025): Remote CoWorker provides administrative support for a nonprofit organization. The team manages the CEO's calendar, travel arrangements, and correspondence. They also assist with event management and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/354927) - Cold Outreach Services for AI Consulting Company (4.5/5, Apr 1, 2025): Remote CoWorker provides cold outreach services for an AI consulting company. The team interacts with potential end clients daily. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/364065) - Virtual Personal Assistant for Virtual Assistance Project (5.0/5, Apr 9, 2025): Remote CoWorker provides a virtual personal assistant for an entrepreneur. The assistant helps the client with personal finance organization, bookkeeping, and appointments, emails, and calendar organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366030) - Customer Service Outsourcing for Transportation Company (5.0/5, Apr 22, 2025): Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) - Back-Office & Staffing Services for Nutrition Counseling Co (5.0/5, Jun 3, 2025): Remote CoWorker provided back-office outsourcing and staffing services for a nutrition counseling company. The team was responsible for establishing an administrative team for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/379296) - SMM, Virtual Assistant & Lead Gen for AI Consulting Company (5.0/5, Jun 6, 2025): Remote CoWorker provides virtual assistant services, social media marketing, and lead generation for an AI consulting company. The team is also responsible for creating online courses for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/380232) - Back Office Outsourcing for Homecare Co (5.0/5, Jun 26, 2025): Remote CoWorker provides staff augmentation services for a homecare company. The team has helped the client with platform migration, billing training, timekeeping management, and staff compliance management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/385524) - Virtual Assistant for Healthcare Company (5.0/5, Jul 16, 2025): Remote CoWorker provides a virtual assistant for a healthcare company. The assistant acts as a medical scribe, takes notes with pictures, measurements of each wound, and information for billing purposes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/390676) - Customer Service & Back Office Outsourcing for Therapy Clinic (5.0/5, Aug 13, 2025): Remote CoWorker provided staff augmentation services for a therapy clinic. The team handled backend operations, administrative coordination, communication management, and operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/397848) - Back-Office Outsourcing for Acupuncture Therapy Clinic (5.0/5, Sep 11, 2025): Remote CoWorker provides ongoing staff augmentation services for an acupuncture therapy clinic. The team helps consolidate and prepare insurance documentation for submission and calls patients. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/405247) - Virtual Assistant for Writing Competition Hosting Company (5.0/5, Sep 17, 2025): Remote CoWorker provides virtual assistant services for a writing competition hosting company. The team is responsible for handling administrative tasks and assisting with marketing and writing projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/406766) - Administrative Support for Consulting Company (5.0/5, Nov 11, 2025): Remote CoWorker provided administrative support for a consulting company. They checked emails, scheduled meetings, resolved calendar conflicts, tracked coaching hours, and sent out messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419131) - Call Center Services for Mental Health Counseling Platform (5.0/5, Dec 15, 2025): Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/425628) - Call Center Services for Tattoo & Piercing Company (5.0/5, Jan 26, 2026): Remote CoWorker provides call center services for a tattoo and piercing company. The team handles client calls and booking requests. They also manage the client's graphic design and social media tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/432072) ##### Energy & natural resources Experience Remote CoWorker demonstrates significant expertise in the Energy & natural resources sector, as evidenced by their ability to provide effective accounting solutions and maintain strong client communication. Clients appreciate their affordability, professionalism, and commitment to confidentiality. The provider's proactive approach and alignment with client values enhance their reputation, making them a strong candidate for businesses seeking reliable support in the Energy & natural resources industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for Distribution Firm (5.0/5, Oct 30, 2025): Remote CoWorker provides accounting services for a distribution firm. The team handles accounts payable and receivable, bookkeeping, and other accounting activities. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/416877) ##### Information technology Experience Remote CoWorker demonstrates strong expertise in IT support and virtual assistance, consistently delivering timely and effective project management. Clients commend their prompt communication, value for cost, and ability to enhance social media and lead generation efforts. Overall sentiment indicates a high level of satisfaction, with clients noting improvements in service automation and lead-building efficiency, making Remote CoWorker a reliable choice for businesses seeking IT solutions. - 2 reviews for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Gen & Email Marketing for Web Dev & Design Agency (4.5/5, May 30, 2024): Remote CoWorker has identified web design leads and built a database of leads for a web development and design agency. This includes sending initial sales outreach emails and following up with targeted emails. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291684) - Virtual Assistant for IT Support Company (5.0/5, Sep 10, 2025): Remote CoWorker provides virtual assistant services for an IT support company. The team has managed the client's social media, business profiles, CRM, documentation, and organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404788) ##### Consumer products & services Experience Remote CoWorker demonstrates significant expertise in the Consumer products & services industry, providing effective support in customer service, social media management, and administrative tasks. Clients appreciate their professionalism, timely delivery, and the ability to organize interviews effectively. The positive sentiment highlights their reliability and responsiveness, making them a strong candidate for businesses seeking to enhance customer engagement and operational efficiency in this sector. - 3 reviews for consumer products & services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Review Management & Content Creation for Dry Cleaning Firm (5.0/5, Jul 19, 2023): Remote CoWorker is helping a dry cleaning and laundry services company manage online reviews and direct messages. The team reports what needs to be addressed to the client and creates social media content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217722) - Custom Software Dev for Junk Removal Service Company (5.0/5, Jul 21, 2023): A junk removal services company has hired Remote CoWorker for recruitment services. The client's goal has been to find a customer service representative.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218671) - Call Center & Customer Service for Pest Control Company (5.0/5, Sep 2, 2025): Remote CoWorker provides customer support services for a pest control company. The team is responsible for answering service, outbound calling, administrative tasks, and social media management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/402804) ##### Media Experience Remote CoWorker has received positive feedback from clients in the Media industry, highlighting their expertise in providing timely virtual assistance, efficient scheduling, and lead generation. Clients commend their quick setup processes and affordability, making them accessible for small media businesses. However, concerns about contractor reliability and time zone challenges have been noted, suggesting room for improvement in communication protocols. Overall, Remote CoWorker appears to be a suitable partner for Media industry projects, especially those requiring flexible, cost-effective support. - 3 reviews for media industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Media Company (4.0/5, Nov 20, 2021): Remote CoWorker was tasked with providing a half-time worker for a media company. The contractor was expected to have solid data entry skills and the ability to spot and correct errors.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/5158) - Virtual Assistant for Casting Platform (5.0/5, Apr 29, 2024): Remote CoWorker provides a virtual assistant for a casting platform. The assistant helps the client scrape data to find new leads and prospective customers and get them interested in the client's platform. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/285407) - Back Office Outsourcing for Podcast Production (5.0/5, Aug 19, 2025): Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) ##### Contracting Experience Remote CoWorker has received positive feedback within the contracting industry for their expertise in administrative support, particularly in improving operational efficiency and communication. Clients noted enhanced response times, accurate job processing, and reduced workload for in-house staff. The provider's attention to detail and proactive project management were also highlighted as strengths. Overall, potential clients in the contracting sector may find Remote CoWorker a valuable partner for their operational needs. - 2 reviews for contracting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Defense Products Reseller (5.0/5, May 24, 2024): Remote CoWorker has provided back office outsourcing services for a defense products reseller: they've assisted with bid upload and follow-ups, pricing, customer data updates, and customer email communication. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290725) - Staff Augmentation Sevices for Contracting Company (5.0/5, Apr 28, 2025): Remote CoWorker provides staff augmentation services for a contracting company. The vendor's remote worker handles end customer inquiries, manages emails, processes job intakes, and maintains the databases. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/370393) ##### Manufacturing Experience Remote CoWorker has demonstrated strong expertise in the Manufacturing industry through positive client feedback. Clients commend their organized project management, quick response times, and effective bookkeeping services, leading to significant time savings. Their ability to provide skilled staffing and maintain clear communication has been particularly noted, making them a suitable partner for manufacturing companies seeking efficient administrative support. Overall sentiment suggests they are a reliable choice for businesses in this sector. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for LED Emergency Lights Company (5.0/5, Dec 6, 2022): Remote CoWorker helped a LED emergency lights company find a virtual assistant for email communication, research, and order and estimate preparation.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170537) - Bookkeeping Services for Metal Manufacturing Company (5.0/5, Feb 21, 2023): Remote CoWorker provides bookkeeping services for a metal manufacturing firm. They’re mainly tasked with reconciling payments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182139) - Administrative Support Outsourcing for Railing Company (5.0/5, Apr 10, 2025): Remote CoWorker provides ongoing administrative support outsourcing services for a railing company. The team has designed business cards and promotional media and has organized job workflow. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366232) ##### Hospitality & leisure Experience Remote CoWorker has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in event planning, as evidenced by positive client feedback. A President/CEO highlighted their ability to provide talented and professional virtual assistants who exceeded expectations. The company's alignment with client values, timely responses, and trustworthy nature further reinforce their strengths, making them a reliable choice for businesses seeking effective support in this sector. - 1 review for hospitality & leisure industry - Unknown avg. project cost - Back Office Outsourcing for Event Planning Co (4.0/5, Mar 12, 2025): Remote CoWorker provided virtual assistant services for an event planning company. The team was tasked with helping the internal team with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/359083) ##### Insurance Experience Remote CoWorker demonstrates strong expertise in the insurance sector, particularly through telemarketing services for small to mid-sized businesses. Client feedback highlights their efficiency in scheduling quality appointments and maintaining organized data, which has enhanced lead management. The dedicated account management and hands-on support received were particularly praised, affirming their commitment to delivering value and meeting client needs effectively. Overall, Remote CoWorker is positioned as a reliable partner for businesses seeking to optimize their insurance offerings. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Telemarketing Outsourcing for Insurance Co (5.0/5, Feb 6, 2025): Remote CoWorker provides back-office and telemarketing services for an insurance company. The team makes cold calls to mid-size businesses, schedules appointments, handles objections, and assists in data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349935) ##### eCommerce Experience Remote CoWorker has received positive feedback from eCommerce clients, highlighting their ability to effectively alleviate workload through skilled assistant hiring. Clients appreciate their cost-effectiveness and responsiveness, noting that the support provided has allowed them to focus on more complex business tasks. The company's prompt and helpful service has left clients highly satisfied, making Remote CoWorker a strong candidate for businesses seeking expertise in eCommerce operations. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for E-Commerce Company (5.0/5, Nov 1, 2024): Remote CoWorker provides back-office outsourcing services for an e-commerce company. The team is responsible for hiring assistants to help with the client's shipping tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/327846) ##### HVAC Experience Remote CoWorker has demonstrated significant expertise in the HVAC industry, particularly in service coordination, invoicing, and dispatching. Clients commend their promptness and adherence to project timelines, highlighting their strong candidate pool and effective onboarding process. Overall, the sentiment is overwhelmingly positive, indicating that Remote CoWorker is well-suited for HVAC businesses seeking reliable support and efficient project management. - 1 review for hvac industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for HVAC Co (5.0/5, Oct 7, 2024): Remote CoWorker provides back-office support for an HVAC company. The team has handled all service team invoicing, dispatching, gathering parts pricing, availability information, and scheduling jobs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/320448) ##### Financial services Experience Remote CoWorker has consistently received positive feedback from clients in the Financial services industry, highlighting their expertise in administrative support, operational efficiencies, and lead generation. Clients noted significant improvements in operational efficiency and client satisfaction, thanks to the provider's responsive communication and effective project management. The company's ability to adapt to specific client needs while maintaining high-quality service delivery makes them a strong candidate for businesses seeking reliable support in the Financial services sector. - 9 reviews for financial services industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Financial Services Company (5.0/5, Feb 1, 2022): A financial services company hired Remote CoWorker to handle various tasks for their company. The team conducts insurance-related work, writes blogs, and acts as a personal assistant to the firm's CEO. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10033) - Call Center Lead Generation for Public Adjustment Company (5.0/5, Dec 1, 2020): Remote CoWorker oversees the call lead generation efforts of a public adjusting company. At the same time, the team also provides back-office services. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/127149) - VA Services for Damage Claims Firm (5.0/5, Dec 17, 2020): Remote CoWorker provides ongoing VA services for a damage claims firm. The goal is to help the client's business grow with marketing and help manage the daily business activities.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/141166) - Virtual Executive Assistant for Accounting Firm (5.0/5, Dec 2, 2022): Remote CoWorker provides a virtual executive assistant to an accounting firm. The virtual executive assistant helps the client with administrative work for 40 hours a week. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169939) - Outsourcing Services for Financial Services Company (4.0/5, Feb 22, 2023): Remote CoWorker provides outsourcing services for a financial services company. They have searched for qualified candidates to build, update, and promote websites and rewrite content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182244) - Virtual Assistant Support for Life Insurance Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant to a life insurance company. Their work includes phone system management, reporting, QA telemarketing, spreadsheet management, and other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217947) - SEO & Social Media Management for Commercial Loan Brokerage (5.0/5, Aug 2, 2023): A commercial loan brokerage hired Remote CoWorker to update their website SEO and social media accounts. The team's deliverables included blog posts, website pages, and social media posts.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222142) - Back Office Outsourcing for Insurance Firm (4.0/5, Dec 14, 2023): An insurance firm has hired Remote CoWorker to provide them with back-office support. The team is in charge of preparing insurance quotes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/255992) - Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): A financial advisory and business consulting firm has hired Remote CoWorker to provide administrative and operational support. The assistant is responsible for data entry, email management, and documentation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355) ##### Retail Experience Remote CoWorker demonstrates strong expertise in the Retail industry, particularly in e-commerce and customer service. Clients commend their proactive support, effective communication, and ability to optimize operations, such as Shopify management. The overall sentiment is highly positive, with clients highlighting their professionalism and responsiveness. Remote CoWorker’s capabilities in administrative assistance and customer care make them a valuable partner for businesses seeking to enhance their retail operations. - 3 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for E-Commerce Company (5.0/5, Feb 9, 2022): Remote CoWorker is providing customer support services to an e-commerce company. The team is responsible for receiving calls from customers, responding to customer chats, and processing tickets. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/137936) - Shopify Dev & Systems Optimization for Kid's Concept Shop (4.5/5, Aug 9, 2024): A kid's concept shop has hired Remote CoWorker for Shopify development and systems optimization services. The team has streamlined the client's workflows and assisted the client with administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306397) - Back-Office Outsourcing for Golf Equipment Retailer (5.0/5, Aug 28, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a golf equipment retailer. The team is responsible for assisting the client with administrative and marketing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/310340) ##### Food & Beverage Experience Remote CoWorker has demonstrated strong expertise in supporting the Food & Beverage industry, particularly in the seafood sector. Clients appreciate the high quality of their virtual assistants, such as Ricca, who exemplifies diligence, adaptability, and effective communication. The company's alignment with client values and commitment to meeting deadlines contribute positively to project outcomes. Overall, feedback indicates that Remote CoWorker is a reliable partner, although some areas for managerial professionalism could be enhanced. - 1 review for food & beverage industry - Unknown avg. project cost - Back-Office Services for Seafood Business (4.5/5, Feb 20, 2024): Remote CoWorker provides back-office support for a seafood business. The team assists the client with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269930) ##### Advertising & marketing Experience Remote CoWorker has garnered positive feedback in the Advertising & Marketing sector, especially for their efficient virtual assistant services, which have significantly enhanced client operations. Clients highlight their team's expertise in social media management, appointment setting, and digital marketing strategies, leading to measurable success in engagement and ROI. While some reviews indicate inconsistency in candidate quality, the overall sentiment reflects reliability, responsiveness, and strong value for cost, making Remote CoWorker a viable option for businesses seeking skilled support in their marketing endeavors. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing & Virtual Assistant Help for Video Marketing Co (5.0/5, Jun 13, 2021): Remote CoWorker is helping a digital video marketing agency expand their online courses and consulting through cold calls, marketing strategy, and commercialization. In addition, they edit videos and podcasts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/52548) - Back Office Outsourcing for Market Research Company (0.5/5, Jan 31, 2024): A market research company hired Remote CoWorker to provide back office outsourcing services. They were responsible for hiring a virtual assistant. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265562) - Staff Augmentation for Digital Marketing Agency (5.0/5, Apr 4, 2024): A digital marketing agency has hired Remote CoWorker to provide resources to augment their internal sales team. The team has supplied two virtual assistants to help the client with appointment setting. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/280306) - SMM for Marketing Agency (5.0/5, Jan 27, 2025): Remote CoWorker provided social media management services for a marketing agency. The team posted content a few times weekly for the client's customers. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/346782) - Social Media Marketing for Media Production Company (5.0/5, Jul 21, 2025): Remote CoWorker provides social media marketing services for a media production company. The team is tasked with scheduling and posting content and optimizing the client's social media accounts for ROI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/391787) - Appointment Setting for Healthcare AI Marketing Company (5.0/5, Sep 18, 2025): Remote CoWorker has been hired by a healthcare AI marketing company to provide appointment-setting services. The goal is to have a remote coworker set up calls and make email introductions to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/407029) - Staff Augmentation Services for Virtual Events Company (5.0/5, Apr 22, 2026): Remote CoWorker provides staff augmentation services for a virtual events company. The team assists the client with website updates, customer service, and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452117) ##### Education Experience Remote CoWorker has received positive feedback from clients in the Education industry, highlighting their expertise in providing timely and efficient support. Clients commend their attention to detail, responsiveness, and ability to onboard staff quickly, which has facilitated improved operational efficiency. The company's flexibility and commitment to meeting client needs have been particularly noted, making them a strong candidate for educational organizations seeking reliable support and innovative solutions. - 4 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): An e-learning solutions company has hired Remote CoWorker to help them hire support staff. The team has recruited a new teammate who assists with audiobook creation from existing revision guides using  AI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - BPO & Call Center Services for Educational Provider (4.0/5, Feb 19, 2024): Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) - Administrative Support for Educational Institution (5.0/5, Jan 22, 2025): Remote CoWorker provides administrative support for an educational institution. The team coordinates daily events, manages the superintendent's duties, creates PowerPoint presentations, and documents meetings. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/345159) - Marketing Services for Transformational Coaching Company (4.5/5, May 1, 2026): Remote CoWorker provided marketing services for a transformational coaching company. The team was tasked with growing the client's business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/454199) ##### Construction Experience Remote CoWorker has demonstrated significant expertise in the Construction industry, providing effective administrative support and establishing operational systems for businesses. Clients have highlighted their responsiveness, flexibility, and ability to streamline processes, resulting in smoother operations. The positive sentiment reflects their cost-effective services and alignment with client values, indicating a strong fit for construction-related projects requiring efficient governance and administration. - 2 reviews for construction industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Back-Office Outsourcing for Construction Management Firm (5.0/5, Jul 8, 2026): Remote CoWorker provides back-office support to a construction management firm, assisting with administrative and operational tasks. They set up SOPs, organize Google Workspace and emails, and maintain CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/470769) ##### Food & Beverages Experience Remote CoWorker has received positive feedback from clients in the Food & Beverages industry, notably from the Founder of Pepitos Paletas, who praised their timely and accurate assistance. The client highlighted improvements in customer engagement due to effective communication and scheduling support. Remote CoWorker's expertise in providing virtual assistance aligns well with industry needs, making them a strong candidate for businesses seeking reliable support to enhance operational efficiency. - 1 review for food & beverages industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) #### Completed projects in 8 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - South Africa (1 projects) - United Arab Emirates (2 projects) - United States (117 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Remote Office Support. Across their reviews, 100% of clients commend their professionalism, timely communication, and ability to integrate seamlessly into existing workflows. Notably, 83% of reviewers highlight their ability to adapt and scale services efficiently, while maintaining high satisfaction scores. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently report that Unity Communications is easy to work with, highlighting their efficiency and effective communication. One client noted, 'Unity made things simple and easy,' while another praised their ability to adapt quickly, stating, 'They made things really easy.' Furthermore, a manager emphasized their responsiveness and the seamless workflow, asserting that they are 'much easier to work with than their U.S. counterparts.' Overall, the sentiment reflects strong satisfaction with their collaborative approach. - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Their team is much easier to work with than their U.S. counterparts, and they’ve grown from one to 12 team members within a year. They’re responsive and follow through with every task. If you ask their owner to do something, he’ll find a way to manage it. In two years, I’ve only had to escalate problems twice, which is amazing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): In two weeks, I was amazed on how quickly the Unity team took on tasks on their own and allowed me time and energy to grow my business. They are so customer focused and it has allowed my business to grow fast and at a lower cost. The workflow was simple and efficient. They made things really easy. [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Efficient and easy. We were able to discuss what would work for us, and Unity Communications made the process streamlined. A point of contact was available when we needed it, and they maintained communication to help keep us on top of projects. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) #### Reviewed 1 time in the past 6 months Recent client feedback for Unity Communications highlights their strong organizational skills and commitment to client satisfaction. One client noted their effective handling of clerical tasks, maintaining consistent collections despite staff changes. The team is praised for their respectful communication and engagement, contributing to a positive working relationship. Although initial attendance issues arose, Unity swiftly implemented a successful incentive plan, achieving a remarkable 99.59% attendance rate. Overall, clients express high satisfaction with Unity's performance and support. - 1 of 1 reviews is 5 stars - 1 new review for Back Office Outsourcing services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews) #### Experience in 11 industries Unity Communications has demonstrated expertise across various industries, including Medical, Telecommunications, and Information Technology. Clients have praised their strong project management, timely communication, and ability to enhance customer satisfaction. In the Medical sector, their billing and support services boosted collections and operational efficiency. In Telecommunications, they effectively managed customer service and streamlined processes. Overall, feedback reflects a positive sentiment, highlighting Unity's strengths in adaptability and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### IT Services Experience Unity Communications demonstrates strong expertise in IT services, particularly in telecom consulting and order processing support. Clients commend their attention to detail, deep industry knowledge, and exceptional collaboration, resulting in timely project completion and positive outcomes. The overall sentiment is highly favorable, with clients expressing satisfaction and willingness to engage Unity for future projects, indicating a strong fit for businesses seeking reliable IT service partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Telecommunications Experience Unity Communications has received positive feedback within the Telecommunications industry, highlighting their expertise in IT consultation, sales support, and customer service. Clients commend their responsiveness, attention to detail, and ability to meet project timelines. The team’s familiarity with complex telecom projects and their strong project management skills have led to successful partnerships and measurable outcomes, such as increased sales and enhanced customer satisfaction. Overall, Unity Communications is seen as a reliable partner for businesses seeking to optimize their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has demonstrated strong expertise in providing accounting and bookkeeping solutions tailored for the Agriculture industry, particularly noted for their superior efficiency compared to local competitors. Clients appreciate their deep understanding of Canadian tax laws, responsiveness, and cost-effectiveness. Feedback indicates that their services significantly enhance operational effectiveness, making them a solid choice for businesses seeking reliable bookkeeping support in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Medical Experience Unity Communications has demonstrated strong expertise in revenue cycle management for the medical industry, earning praise for their organized approach and effective communication. Clients highlight their ability to maintain collections and client satisfaction despite staffing challenges. The team is characterized as respectful and diligent, with a focus on improving operational efficiency. Overall, feedback indicates a reliable partnership that adds significant value to healthcare operations, making them a suitable choice for medical businesses seeking enhanced revenue management solutions. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Call Center Services for Revenue Cycle Mgmt Co (5.0/5, Feb 13, 2026): Unity Communications provides back-office and call center outsourcing for a revenue cycle management company. The team handles tasks such as reviewing accounts, skip tracing, and speaking with the state. [Read Full Review](https://clutch.co/go-to-review/unity-communications/436184) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) ##### Software Experience Unity Communications demonstrates strong expertise in the software industry, particularly in mobile asset management. Clients commend their thorough project management, effective communication, and ability to meet SLA requirements. The company's strengths lie in their structured approach to delivering solutions, which enables clients to focus on core projects. Overall, feedback indicates high satisfaction, suggesting Unity Communications is a dependable partner for software-related initiatives. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) ##### Consumer Products Experience Unity Communications receives positive feedback from clients in the Consumer Products industry, particularly for their administrative support and efficiency. A client highlighted their ability to streamline e-commerce processes and manage customer service, enabling business growth while reducing operational burdens. The professional and flexible approach of Unity Communications, paired with a customer-focused mindset, makes them a valuable partner for companies seeking reliable back-office solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications is frequently praised for providing excellent value for money, with clients noting that their pricing fits within budgets while delivering high-quality services. For instance, one client highlighted that Unity's services were 'better than anything I’ve found in Canada' for a fraction of the cost. Overall sentiment indicates satisfaction with the cost-effectiveness and quality of service, with many clients expressing that they received more than what they paid for, reinforcing the perception of strong value. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a company specializing in Business Process Outsourcing, particularly in lead generation and appointment setting services. Across multiple reviews, clients highlighted their proficiency in improving lead quality and conversion rates, with project management described as organized and responsive. Notably, 100% of reviewers were impressed by their professionalism and consistency, although some suggested providing more detailed performance analytics for enhanced planning. [Visit Website](https://appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 6 times in the past 6 months In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Notably, clients experienced significant improvements in lead quality and conversion rates, as highlighted by the Director of Saihaj Tax Service, who noted a 'predictable pipeline' and increased scheduled meetings. The team's professionalism and structured communication received commendations, although some clients suggested enhanced performance analytics could add value. Overall, the sentiment is overwhelmingly positive, with clients appreciating the focus on qualified leads. - 6 of 6 reviews are 5 stars - 5 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/appointment-setter-online?sort_by=date_desc&verified=true#reviews) #### 18 reviews mention Back Office Outsourcing Lead Generation Services for Cleaning & Painting Company 5.0/5 — Appointment Setter Online provided call center services for a cleaning and painting company. The team handled inbound and outbound calls, followed up with leads, booked appointments, and sent regular reports. - 18 of 18 Back Office Outsourcing reviews are 5 stars - 16 new reviews for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/427038) #### Experience in 15 industries Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) ##### Construction Experience Clients in the Construction industry consistently praise Appointment Setter Online for their expertise in lead generation and appointment setting. The company demonstrates a strong ability to understand client needs, resulting in high-quality leads and increased project bookings. Reviewers highlight their effective communication, professionalism, and adaptability, contributing to significant business growth. Overall, the sentiment is overwhelmingly positive, suggesting that Appointment Setter Online is a reliable partner for businesses looking to enhance their client outreach and conversion rates. - 4 reviews for construction industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Garage Repair Services Co (5.0/5, Oct 30, 2025): Appointment Setter Online provides appointment setting services for a garage repair services company. The team handles 50% of outbound calls and runs ads for inbound leads who submit inquiries. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/416815) - Back Office Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Appointment Setter Online provided appointment-setting services for a construction company. The team was responsible for lead generation, managing outreach campaigns, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426690) - Appointment Setting Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation and flooring company. The team handled lead outreach, initial contact with prospects, follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426799) - Appointment Setting Services for Renovation Company (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation company. The team reached out to prospects and potential customers, managed follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426805) ##### Agriculture Experience The company has demonstrated strong expertise in the Agriculture industry, particularly in enhancing lead generation and appointment setting for tree care and landscaping services. Clients commend their organized project management, responsiveness, and effective communication, which led to increased consultations and improved sales efficiency. Overall sentiment reflects satisfaction with their service quality, making them a suitable partner for businesses in the Agriculture sector looking to optimize operations and customer engagement. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Tree Care & Landscaping Co (5.0/5, Dec 22, 2025): Appointment Setter Online provided outbound and inbound calling support, lead outreach, and qualified appointment scheduling for a tree care and landscaping company. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/427025) ##### Electric Experience Appointment Setter Online demonstrated significant expertise in the Electric industry by effectively managing lead qualification and appointment scheduling for PA Electrical Commissioning. Clients praised the team's structured process, clear communication, and ability to understand technical service needs. The positive impact on lead conversion rates and time savings for internal teams highlights their strengths in enhancing operational efficiency. Overall, their alignment with industry values and commitment to delivering relevant leads positions them as a strong partner for businesses in the Electric sector. - 1 review for electric industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen/Appointment Setting for Electrical Commissioning Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead qualification and appointment-setting services for an electrical commissioning company. The team was responsible for outreach, inquiries, and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446088) ##### Financial services Experience Appointment Setter Online has demonstrated strong expertise in the Financial services industry, particularly in lead generation and appointment setting. Clients commend their proactive approach, effective communication, and consistent project management, resulting in improved lead quality and conversion rates. Their ability to maintain professional interactions and follow-ups has positively impacted client pipelines. Overall, the company is viewed as a dependable partner for businesses seeking to enhance their client acquisition strategies in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Appointment-Setting Services for HVAC Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead generation and appointment-setting services for an HVAC company. The team managed outreach campaigns, contacted potential clients, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446093) ##### Consumer products & services Experience Appointment Setter Online has demonstrated significant expertise in the Consumer Products & Services industry through their effective appointment scheduling and customer outreach capabilities. Clients, such as Jolly Appliance, report increased bookings and improved revenue thanks to their reliable services. The team's professionalism, quick response times, and thorough understanding of client needs have resulted in positive feedback, indicating they are a strong fit for businesses seeking to enhance customer engagement and operational efficiency. - 2 reviews for consumer products & services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Locksmith Services Company (5.0/5, Jul 9, 2025): Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388806) - Call Center & Sales Outsourcing for Appliance Repair Company (5.0/5, Nov 24, 2025): Appointment Setter Online provided outbound call services for an appliance repair company. The team handled customer outreach, follow-up calls, appointment scheduling, and generating qualified leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/421726) ##### Software Experience Appointment Setter Online has demonstrated strong expertise in the Software industry, particularly in supporting companies like Backendz Software with tailored outreach and customer engagement. Clients highlight their detail-oriented management, effective training on complex programming languages, and responsive service. Overall, the sentiment is positive, with customers expressing satisfaction regarding the company's ability to learn and adapt to specific client needs, making them a valuable partner for IT firms seeking reliable appointment-setting solutions. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Software Dev Co (5.0/5, Jun 10, 2025): Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380919) ##### Dental Experience Appointment Setter Online has demonstrated significant expertise in the Dental industry, as evidenced by a 40%-46% increase in appointment setting for a dental services provider. Clients commend their punctuality, professionalism, and responsiveness, noting they consistently exceed KPIs. The seamless integration with CRM systems enhances operational efficiency. Overall, their strong performance and client satisfaction suggest they are a valuable partner for businesses seeking to boost customer engagement and appointment scheduling in the Dental sector. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Dental Services Company (5.0/5, Aug 14, 2025): Appointment Setter Online provides appointment-setting services for a dental services provider. They contact leads and customers through the client's CRM and Google Sheets. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/398347) ##### Roofing Experience Appointment Setter Online has demonstrated significant expertise in the roofing industry, as evidenced by client feedback highlighting their effective appointment-setting capabilities. Clients report an increase in booked appointments and a high conversion rate of leads, attributing these successes to the team's thorough training and understanding of the roofing business. Their proactive communication and efficient onboarding process further enhance their value. Overall, potential clients in the roofing sector can expect a knowledgeable and impactful partnership. - 1 review for roofing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Roofing Co (5.0/5, Jul 9, 2025): A roofing company has hired Appointment Setter Online for appointment-setting services. The team has called leads and reached out to them via email. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388851) ##### Business services Experience Appointment Setter Online has received positive feedback within the Business services industry, particularly from cleaning and appliance repair companies. Clients commend their responsiveness, cost-effectiveness, and ability to significantly increase booking volumes and reduce missed leads. Their project management is noted as smooth and professional, with timely communication and adaptations to specific client needs. Overall, they are viewed as a strong partner for businesses seeking efficient appointment-setting solutions. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Cleaning Company (5.0/5, Jun 23, 2025): Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/384388) - Appointment Setting for Appliance Repair Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided appointment-setting services for an appliance repair company. The team scheduled and confirmed service appointments, as well as sent reminders to reduce no-shows. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424038) ##### Research Experience Appointment Setter Online has demonstrated strong expertise in managing client inquiries and appointment setting within the Research industry. Clients have praised their ability to handle high volumes of leads efficiently, achieving a lead conversion rate exceeding 90%. Their team is noted for quick learning and effective communication, which significantly contributes to operational success. Overall, the company is viewed positively for its focused approach and cost-effective services, making it a suitable partner for businesses needing reliable appointment setting support. - 1 review for research industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Services & Sales Outsourcing for Resume Writing Co (5.0/5, Jun 9, 2025): A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554) ##### Publishing Experience Appointment Setter Online demonstrates notable expertise in the Publishing industry, particularly in sales support and outreach for authors. Clients commend their effective communication and adaptability, which foster improved connections with bookstores and readers. The company’s courteous approach towards authors and its ability to enhance online visibility are highlighted strengths. However, some feedback suggests that more targeted outreach to specific genres could further optimize outcomes, making them a suitable partner for authors seeking growth in their market presence. - 1 review for publishing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Support Services for Book Author (5.0/5, Apr 11, 2025): Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/366639) ##### Non-profit Experience Clients in the Non-profit sector commend Appointment Setter Online for their professionalism, responsiveness, and personalized approach to outreach. Their expertise in improving donor engagement and scheduling has led to significant increases in meetings and pledges, demonstrating a clear impact on fundraising efforts. The company’s commitment to understanding the mission of their clients and aligning outreach strategies with organizational values has been particularly noted, making them a strong candidate for non-profit organizations seeking effective partnership. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Nov 29, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team handled end-to-end outreach, including contacting potential donors, scheduling meetings and follow-up calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/422728) - Call Center Services for Nonprofit Organization (5.0/5, Dec 17, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team managed outreach to leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426213) ##### Medical Experience Appointment Setter Online has demonstrated strong expertise in the Medical industry, notably enhancing customer service for clients like Oppenheimer Plastic Surgery. They have successfully improved call resolution, customer satisfaction, and booking rates by 30%-40%. Clients commend their efficient project management and timely delivery, reflecting their commitment to quality service. Overall, the positive feedback indicates that Appointment Setter Online is a reliable partner for medical businesses seeking to optimize customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Plastic Surgery Company (5.0/5, Sep 3, 2025): Appointment Setter Online provides customer service outsourcing for a plastic surgery company. The team has built their product knowledge based on the client's training and offers phone and live chat support. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403122) ##### Advertising & marketing Experience Appointment Setter Online has received positive feedback in the Advertising & Marketing industry for their expertise in B2B appointment setting and sales conversion. Clients report a significant increase in sales and qualified appointments, with one noting a 68.7% rise in appointment settings. The team's professionalism, quick adaptability, and effective communication have been highlighted as strengths. Overall, the sentiment is highly favorable, making them a strong candidate for businesses looking to enhance their marketing efforts and sales pipeline. - 5 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting & Sales Outsourcing for Publishing Co (5.0/5, Jul 4, 2025): Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/387522) - Social Media Mktg & Sales Outsourcing for Marketing Agency (5.0/5, Jul 8, 2025): Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.  [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388465) - Call Center Services for Marketing Agency (5.0/5, Jul 14, 2025): A marketing agency has hired Appointment Setter Online to conduct cold calls. The team is responsible for calling leads, answering queries, and filling out forms using the client's CRM system. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/389855) - Appointment Setting & Sales Outsourcing for Marketing Agency (4.5/5, Aug 5, 2025): Appointment Setter Online provides B2B appointment-setting services for a marketing company. The team helps the client close sales using email, chat, and phone calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/395821) - Call Center Services for Marketing Company (5.0/5, Dec 3, 2025): Appointment Setter Online was hired by a marketing company to manage their appointment-setting process. The team was responsible for prospect research, outreach, lead qualification, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/423267) ##### Nonprofit Experience The feedback from clients in the Nonprofit sector highlights Appointment Setter Online's expertise in lead generation and appointment-setting, particularly for organizations like early childhood education consultancies. Clients commend their organized project management, responsiveness, and adaptability to feedback, resulting in increased booked appointments and improved sales pipelines. Overall, the sentiment is highly positive, positioning Appointment Setter Online as a strong fit for nonprofit organizations seeking effective outreach solutions. - 1 review for nonprofit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Early Education Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided lead generation services for an early education company. The team identified and contacted potential leads, conducted initial qualification, and scheduled discovery calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424032) ##### Home Services Experience Appointment Setter Online excels in the Home Services industry, providing targeted appointment setting and sales coaching. Clients appreciate their budget-friendly pricing and specialized approach, with representatives trained to connect effectively based on regional accents. The owner of Garage Pro USA highlights their exceptional project management, timely delivery, and seamless communication. Overall, the positive sentiment indicates that Appointment Setter Online is a reliable partner for businesses seeking to enhance their sales and customer engagement in the Home Services sector. - 1 review for home services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting & Sales Closing for Home Services Co (5.0/5, Aug 18, 2025): Appointment Setter Online provides appointment-setting services for a home services company. The team provides appointment setters and a closer who work on calls, text messages, and emails. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/399160) ##### Legal Experience Appointment Setter Online has demonstrated significant expertise in the Legal industry by effectively managing appointment scheduling and lead qualification for law firms. Clients report a marked increase in booked consultations and lead quality, allowing legal teams to focus on their core responsibilities. Their professionalism and timely communication have been particularly praised, making them a suitable choice for legal firms seeking to enhance operational efficiency and client engagement. - 2 reviews for legal industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Sales Outsourcing Services for Law Firm (5.0/5, Sep 3, 2025): Appointment Setter Online provides appointment scheduling and sales closing services for a law firm. The team has created scripts and trained their resources, delivering details about interested end customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403085) - Back Office Outsourcing for Law Firm (5.0/5, Feb 3, 2026): Appointment Setter Online provided back-office support for a law firm. The team screened potential clients, scheduled qualified appointments, and followed up on inbound and outbound leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433672) ##### Automotive Experience Feedback from automotive industry clients highlights Appointment Setter Online's expertise in lead generation and appointment setting, particularly in towing, detailing, and truck repair services. Clients commend their ability to deliver high-quality, qualified leads, resulting in increased appointment bookings and improved conversion rates. The company's organized project management and responsive communication further enhance their reputation. Overall, clients express satisfaction with the services provided, indicating that Appointment Setter Online is a strong contender for businesses seeking growth in the automotive sector. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Auto Detailing Company (5.0/5, Dec 18, 2025): Appointment Setter Online provided appointment-setting services for an auto detailing company. The team reached out to inquiries, qualified interested clients, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426392) - Back Office Outsourcing for Towing Company (5.0/5, Feb 2, 2026): Appointment Setter Online provided back-office support for a towing company. Their team handled outreach, qualified prospects, and scheduled appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433427) - Back Office Outsourcing for Truck Repair Company (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a truck repair company. The team reached out to potential clients, qualified leads, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445589) ##### Education Experience Clients in the Education industry commend Appointment Setter Online for their expertise in lead generation and appointment setting, which significantly enhanced enrollment opportunities. Reviews highlight their organized project management, responsiveness, and ability to understand client needs, resulting in improved conversion rates and effective communication. Overall sentiment is overwhelmingly positive, with clients appreciating the value they bring in streamlining outreach processes, allowing educators to focus on teaching. - 3 reviews for education industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Online Education Platform (5.0/5, Dec 15, 2025): Appointment Setter Online offers appointment-setting services for an online education platform. The team reaches out to leads and potential clients through calls and messages to schedule appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425544) - Call Center Services for Online Education Company (5.0/5, Dec 16, 2025): Appointment Setter Online provided call center services for an online education company. The team reached out to potential leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425974) - Back Office Outsourcing for Childcare Center (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a childcare center. The team contacted potential clients, qualified leads, scheduled tours, and handled follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445591) #### Very responsive Appointment Setter Online is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Business Process Outsourcing company that specializes in providing comprehensive Remote Back Office Solutions, including customer service support, technical assistance, and content moderation. Across reviews, the company is praised for its strong project management, adaptability, and responsiveness, with nearly 100% of feedback being positive, highlighting their effective communication and seamless operational continuity. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_source=clutch&utm_medium=referral&utm_campaign=bpo-back-office) #### Reviewed 11 times in the past 6 months In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas. - 7 of 11 reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read 11 Recent Reviews](https://clutch.co/profile/supportyourapp?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Back Office Outsourcing Content Moderation Services for Music Distribution Company 4.0/5 — SupportYourApp provides back-office outsourcing services to a music distribution company. They've deployed 21 specialists to assist the client with backend content moderation. - 1 of 2 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277813) #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 24 countries - Austria (1 projects) - Bahamas (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (2 projects) - Denmark (2 projects) - France (1 projects) - Germany (3 projects) - Greece (1 projects) - Ireland (2 projects) - Israel (6 projects) - Italy (1 projects) - Luxembourg (1 projects) - Malta (1 projects) - Netherlands (3 projects) - New Zealand (1 projects) - Norway (1 projects) - Poland (1 projects) - Russia (1 projects) - Sweden (2 projects) - Switzerland (1 projects) - Ukraine (7 projects) - United States (25 projects) - England (5 projects) This provider is available in 33 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 31 languages: - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Korean - French - Turkish - Vietnamese - Cantonese - Italian - Urdu - Polish - Ukrainian - Persian - Romanian - Azerbaijani - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Croatian - Swedish - Georgian [View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (35 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The company receives high praise for its proactive and efficient approach, with 100% positive feedback highlighting seamless communication, reduced client hold times, and enhanced process efficiency, leading to a 28% reduction in dropped calls and a 15% increase in collected funds within terms. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Team players Uassist.ME is consistently recognized as a proactive and integral part of clients' teams. Clients appreciate their close collaboration and commitment to understanding business processes, with one stating, 'it doesn’t feel like they’re an outsourced third party.' Another client emphasized the strong relationship built over time, describing Uassist.ME as 'part of our family now.' Overall, the sentiment reflects Uassist.ME's effectiveness as team players, enhancing client operations and fostering a collaborative environment. - Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): We also feel they are integrated into our team because they commit to understanding how we work — it doesn’t feel like they’re an outsourced third party. [Read Full Review](https://clutch.co/go-to-review/uassistme/153424) - Virtual Assistant for Full-Service Marketing Agency (5.0/5, Jul 9, 2020): Our assigned virtual assistant does a phenomenal job. We treat her as an extension of our own team; we worked with her on process onboarding, and she’s fully up to speed. [Read Full Review](https://clutch.co/go-to-review/uassistme/132202) #### Reviewed 1 time in the past 6 months Recent reviews for Uassist.ME highlight their exceptional communication and work ethic, with clients noting their ability to deliver quick and accurate data collection. A client praised their alignment with company values and culture, citing a long-term engagement that underscores reliability. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified, reinforcing Uassist.ME's strong reputation in project management and client satisfaction. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/uassistme?sort_by=date_desc&verified=true#reviews) #### Very responsive Uassist.ME is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Brazil (1 projects) - Canada (2 projects) - United States (29 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a business process outsourcing company specializing in remote back office solutions and administrative support services. Reviews highlight their cost-effective services, high ratings, and reliable project management, with 100% of reviewers noting timely and proactive solutions. The majority found their services to significantly improve operational efficiency and client satisfaction, with 80% appreciating their seamless integration and communication. [Visit Website](https://wingassistant.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### 12 reviews mention Back Office Outsourcing Back Office & Sales Outsourcing for Software Company 5.0/5 — Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. - 11 of 12 Back Office Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) #### Experience in 13 industries Wing Assistant has demonstrated expertise across multiple industries including Manufacturing, Construction, Advertising & Marketing, Education, Information Technology, and Medical sectors. Reviews highlight their strengths in customer service, administrative support, data management, and social media strategy, with clients praising their reliability and efficient communication. Overall sentiment is positive, particularly in industries like Advertising & Marketing and Education, making Wing Assistant a suitable choice for businesses seeking operational support and improvement. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience The company demonstrates strong expertise in the Information Technology sector, particularly in procurement solutions. Clients appreciate their tailored approach, effective communication, and commitment to achieving measurable results. Feedback highlights the provider's attention to detail and adaptability, which contribute to successful lead generation and campaign execution. Overall, the sentiment is highly positive, indicating that this company could be a valuable partner for businesses seeking innovative IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Software Experience Wing Assistant has received highly positive feedback from clients in the Software industry, highlighting their expertise in providing operational support, customer service, and virtual assistance. Clients commend the team's professionalism, responsiveness, and ability to deliver tasks efficiently and on time, significantly enhancing productivity. Their transparent communication and seamless integration into existing workflows have been particularly noted. Overall, Wing Assistant demonstrates substantial strengths in improving operational efficiency, making them a strong candidate for businesses seeking reliable support in the Software industry. - 4 reviews for software industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Education Experience Clients in the Education industry commend Wing Assistant for their effective outreach and marketing support, particularly in personalized tutoring services. The team's disciplined approach and punctuality enhance client satisfaction, with notable positive impacts on customer engagement and promotional efforts. Their expertise in developing promotional materials aligns well with the needs of educational businesses. Overall, Wing Assistant is viewed as a reliable partner capable of delivering results, making them a strong fit for companies seeking growth in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Medical Experience Clients in the Medical industry have praised Wing Assistant for their expertise and dependable support, particularly in mental health settings. One notable review highlighted their ability to assist practitioners with daily tasks and client inquiries, leading to increased capacity for both practitioners and clients. The company's strong dedication to customer service and timely project execution further solidifies their reputation, making them a strong candidate for organizations seeking reliable assistance in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Healthcare Experience Wing Assistant has received positive feedback from clients in the Healthcare industry, highlighting their expertise in administrative support, patient outreach, and data management. Clients noted significant improvements in operational efficiency, patient satisfaction, and error reduction. The responsiveness and professionalism of their team were frequently praised, indicating their capacity to integrate seamlessly into healthcare practices. Overall, Wing Assistant is well-positioned to support organizations in the Healthcare sector, delivering value through reliable and efficient virtual assistant services. - 2 reviews for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) ##### Construction Experience The feedback from clients in the Construction industry highlights Wing Assistant's expertise in administrative support and real estate due diligence, particularly for land development projects. Clients commend their proactive approach, timely delivery, and efficient onboarding process, noting significant time and cost savings. Overall, the sentiment is positive, indicating that Wing Assistant is a reliable partner for organizations seeking assistance with zoning, utilities, and development approval processes. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Consulting Experience Wing Assistant demonstrates significant expertise in the Consulting industry, particularly in providing cost-effective administrative and virtual assistant services. Clients commend their responsive communication and timely project management, which contributed to measurable outcomes such as increased revenue and efficient task execution. Their impressive talent pool and commitment to client needs position them as a strong choice for businesses seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) ##### Beauty & Cosmetics Experience Wing Assistant has demonstrated significant expertise in the Beauty & Cosmetics industry, providing tailored support to clients such as COCOTIQUE. Their strengths lie in effective project management, timely delivery, and a thorough vetting process that aligns assistants with specific business needs. The positive client feedback highlights their ability to alleviate workload, allowing business owners to focus on strategic growth. Overall, Wing Assistant is a strong candidate for companies seeking reliable assistance in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) ##### Business services Experience Wing Assistant has garnered positive feedback in the Business services industry, particularly for their effective virtual assistance and project management capabilities. Clients appreciate their ability to streamline operations, enhance administrative efficiency, and improve lead qualification. Notable strengths include quick response times, tailored solutions, and a user-friendly onboarding process. Overall, clients report significant improvements in productivity and organizational efficiency, making Wing Assistant a strong contender for businesses seeking reliable support in this sector. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has demonstrated expertise in the Legal industry by providing effective part-time administrative support, as highlighted by feedback from Idaho Legal Estates and Probate. Clients appreciate their budget-friendly pricing, quick onboarding, and efficient project management, which includes timely delivery and responsiveness to needs. The overall sentiment reflects satisfaction with the increased operational capacity achieved through their services, making Wing Assistant a strong candidate for legal firms seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant demonstrates notable expertise in the Arts, entertainment & music sector, evidenced by positive client feedback emphasizing their effective brand development services. Clients appreciate their ability to reduce management workloads, leading to increased ROI. Their efficient project management and outstanding communication skills were highlighted as key strengths, making them a suitable partner for businesses seeking support in this industry. However, improved communication regarding assistant transitions could enhance the overall experience. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Nonprofit Experience Wing Assistant has demonstrated strong expertise in supporting nonprofit organizations, as noted by Advocacy Without Borders. The client highlighted their effective communication, task organization, and schedule management, resulting in improved productivity and enhanced engagement. The flexibility, reliability, and competitive pricing of Wing Assistant further reinforce their suitability for nonprofits seeking comprehensive administrative support. Overall, the sentiment is highly positive, indicating that Wing Assistant is well-equipped to meet the unique needs of the nonprofit sector. - 1 review for nonprofit industry - Unknown avg. project cost - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) ##### Real estate Experience Wing Assistant has received positive feedback from clients in the real estate sector, particularly for their expertise in digital marketing. Clients appreciate the responsiveness and seamless communication facilitated by their virtual assistants, which significantly enhances team efficiency. The company’s dedicated support and marketing experience were key factors in client selection, highlighting their ability to understand and meet industry-specific needs. Overall, Wing Assistant is well-positioned to support real estate businesses seeking to optimize their marketing efforts. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Financial services Experience Wing Assistant demonstrates strong expertise in the Financial services industry, particularly in data management and research, as highlighted by a venture capital firm's review. Clients appreciate their efficiency and adaptability, noting significant time savings in deal evaluations. The team's prompt communication and proactive approach enhance collaboration, making them a valuable partner for firms seeking reliable support in data processing and investor research. Overall, Wing Assistant is well-regarded for its impactful contributions to financial operations. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) ##### Human Resources Experience Wing Assistant has received positive feedback within the Human Resources sector, highlighting their expertise in recruitment solutions. Clients note their seamless communication, adaptability, and valuable insights that significantly enhance candidate sourcing. The provider is praised for their commitment to client success and ability to optimize hiring processes, making them an ideal partner for companies looking to improve their recruitment strategies. Overall, the sentiment reflects strong satisfaction and a willingness to expand the partnership further. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) ##### Logistics & Supply Chain Experience Wing Assistant has proven to be a valuable partner in the Logistics & Supply Chain sector, particularly for early-stage companies. Their team demonstrates strong adaptability and attention to detail, significantly enhancing operational efficiency by handling data logging and processing tasks. Clients appreciate their reliable communication and support, which allows teams to focus on strategic activities. Overall, their expertise in providing tailored solutions for logistics challenges makes them a fitting choice for businesses seeking to optimize their supply chain processes. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) ##### Other Industry Experience Wing Assistant has received positive feedback from clients in the Other Industry sector, highlighting their exceptional ability to match virtual assistants to specific needs. One client noted the proactive training provided before onboarding, which ensured immediate productivity. The overall sentiment reflects satisfaction with their effective workflow and impactful support, contributing to enhanced online presence. Their expertise in delivering tailored solutions positions them as a strong candidate for businesses seeking assistance in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) ##### Manufacturing Experience The feedback from the Manufacturing industry emphasizes Wing Assistant's strong customer service capabilities and their ability to seamlessly integrate into client operations. Clients noted their high call answer percentage, exceeding the goal of 90%, which reflects their reliability and effectiveness. The company's flexibility in providing coverage, including after-hours and holiday support, highlights their commitment to client needs. Overall, Wing Assistant demonstrates significant expertise and a positive impact in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Home Services Experience Feedback from the Home Services industry indicates that the company struggles with delivering promised support, particularly in client communication and administrative management. Clients report an increase in their workload rather than relief, highlighting poor project management and inadequate supervision. While the marketing is professional, there is a significant gap between expectations and actual service delivery. Potential clients should weigh these insights when considering the company's capability to effectively support their Home Services needs. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Advertising & marketing Experience Wing Assistant has received positive feedback in the Advertising & marketing industry for their expertise in community management and social media strategy. Clients commend their ability to enhance engagement, effectively manage content, and provide timely responses. The team's organizational skills and attention to detail have led to measurable outcomes, including increased social media followers and engagement. Overall, clients express satisfaction with Wing Assistant's services, noting their value and effectiveness, making them a strong candidate for businesses seeking support in this sector. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) #### Very responsive Wing Assistant is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 4 countries - Canada (2 projects) - Puerto Rico (1 projects) - United States (28 projects) - England (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) --- ### [Virtual Coworker](https://clutch.co/profile/virtual-coworker) #### 4.9 out of 5 star rating (7 reviews) - < $25 average hourly rate - 250 - 999 employees - West Hollywood, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Business Consulting #### Company description Virtual Coworker is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. The reviews highlight their professional, responsive, and efficient service, with an impressive 100% positive feedback on timely task completion and improved workflow management. Reviewers consistently praise their ability to adapt quickly and provide skilled virtual assistants that enhance productivity. [Visit Website](https://virtualcoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional The feedback regarding professionalism highlights Virtual Coworker's well-organized project management and strong communication skills. Clients consistently noted their responsiveness and reliability, with one stating they were 'very responsive and supportive' and another emphasizing the 'professionalism and consistency in delivering quality work.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the smooth collaboration and quick adaptation to their needs, although some suggested minor improvements in the onboarding process. - Staff Augmentation for Appliance Repair Company (5.0/5, Dec 19, 2025): Project management was well organized and professional. All steps, from candidate selection to onboarding, were handled on time with clear updates and smooth coordination throughout the process. [Read Full Review](https://clutch.co/go-to-review/virtual-coworker/426686) - Virtual Assistant Services for Furniture & Appliances Co (5.0/5, Apr 30, 2026): Their project management was well-structured and efficient. Tasks were delivered on time and in line with agreed expectations, with minimal delays. Communication was clear and consistent, and they responded promptly to my requests and feedback. Whenever adjustments were needed, they handled them professionally and ensured the work met my requirements without disrupting workflow. Overall, they were responsive, organized, and reliable in managing the project. [Read Full Review](https://clutch.co/go-to-review/virtual-coworker/453862) - Back Office Outsoucing for Law Firm (5.0/5, May 4, 2026): Their project management was well-organized and efficient. Tasks were clearly tracked, and everything was handled in a structured way. They consistently delivered items on time and kept me updated on progress. They were also very responsive to my needs. What I found most impressive about this company was their professionalism and consistency in delivering quality work. [Read Full Review](https://clutch.co/go-to-review/virtual-coworker/454454) - Accounting & Bookkeeping for Home Cleaning Company (5.0/5, May 6, 2026): The project management was well-organized and efficient throughout the engagement. Deliverables were consistently provided on time, and any requests or adjustments were handled promptly and professionally. The team was responsive to my needs and maintained clear communication, making the overall process smooth and reliable. [Read Full Review](https://clutch.co/go-to-review/virtual-coworker/454995) #### Reviewed 4 times in the past 6 months Recent reviews for Virtual Coworker highlight a strong positive sentiment, with clients praising their professionalism, responsiveness, and efficient project management. Specific feedback includes timely delivery of tasks and improved operational efficiency, as noted by a marketing director who experienced enhanced productivity after delegating administrative duties. While clients expressed satisfaction, suggestions for improvement included faster onboarding and more proactive communication during peak times. - 4 of 4 reviews are 5 stars - 3 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/virtual-coworker?sort_by=date_desc&verified=true#reviews) #### 4 reviews mention Back Office Outsourcing Virtual Assistant Services for Perfume Company 5.0/5 — Virtual Coworker provided back-office and administrative task support for a perfume company. The team provided virtual assistant services, including email handling, scheduling, data entry, and basic research. - 3 of 4 Back Office Outsourcing reviews are 5 stars - 3 new reviews for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/virtual-coworker/450662) #### Experience in 5 industries Virtual Coworker has received positive feedback across various industries, including Legal, eCommerce, Consumer Products & Services, Healthcare, and Cleaning Services. Clients highlighted their strengths in managing administrative tasks, improving workflow efficiency, and providing reliable support. Notable outcomes included enhanced productivity, timely communication, and organized financial management. Overall sentiment is highly favorable, indicating a strong fit for businesses seeking dependable assistance in these sectors. [Read All Reviews](https://clutch.co/profile/virtual-coworker?verified=true#reviews) ##### Consumer products & services Experience Virtual Coworker has demonstrated strong expertise in providing administrative support tailored for the Consumer Products & Services industry. Clients commend their proactive communication, efficient project management, and ability to improve operational efficiency significantly. The responsiveness and willingness to adapt to feedback have positively impacted productivity and organization. Overall, their effective approach makes them a valuable partner for companies seeking reliable operational assistance in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Appliance Repair Company (5.0/5, Dec 19, 2025): Virtual Coworker provided staff augmentation services for an appliance repair company. The team helped shortlist and onboard a virtual assistant to manage operational tasks and reduce the client's workload. [Read Full Review](https://clutch.co/go-to-review/virtual-coworker/426686) ##### Other industries Experience Virtual Coworker has demonstrated strong expertise in providing efficient data management solutions tailored for the healthcare sector. Clients appreciate their effective bookkeeping, timely project delivery, and responsiveness to needs, highlighting the company's good value for cost. Overall sentiment is positive, with clients expressing satisfaction with the accuracy of work produced and the ease of collaboration, making them a reliable choice for businesses in the Other industries sector. - 1 review for other industries industry - $10,000 – $49,000 avg. project cost - Data Management for Healthcare Company (4.5/5, Dec 13, 2023): A healthcare company has hired Virtual Coworker for data management. The team takes care of bookkeeping, data entry, bank feed coding, and invoice filing, among other tasks. [Read Full Review](https://clutch.co/go-to-review/virtual-coworker/255968) ##### Legal Experience The reviews highlight Virtual Coworker's strong expertise in providing administrative support within the Legal industry. Clients commend their professionalism, efficiency, and responsiveness, citing significant improvements in productivity and workflow management. The company's ability to adapt to client needs and maintain clear communication has resulted in enhanced operational effectiveness for legal firms. Overall sentiment is highly positive, suggesting Virtual Coworker is a valuable partner for legal professionals seeking reliable assistance. - 1 review for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsoucing for Law Firm (5.0/5, May 4, 2026): Virtual Coworker provided virtual assistant services for a law firm. The team handled the client's daily administrative tasks, including email management, appointment scheduling, and data organization. [Read Full Review](https://clutch.co/go-to-review/virtual-coworker/454454) ##### eCommerce Experience The reviews highlight Virtual Coworker's strong expertise in supporting eCommerce businesses through efficient administrative solutions. Clients appreciate the timely delivery of tasks and the professionalism of their virtual assistants, which streamline operations and enhance productivity. The company is commended for its organized project management and responsive communication, making it a reliable partner for eCommerce firms aiming to optimize workflow and focus on growth. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Furniture & Appliances Co (5.0/5, Apr 30, 2026): Virtual Coworker provided virtual assistant services for a furniture and appliances company. The team handled administrative tasks, managed email and scheduling, did data entry, and communicated with customers. [Read Full Review](https://clutch.co/go-to-review/virtual-coworker/453862) ##### Cleaners Experience The reviews highlight Virtual Coworker's expertise in providing reliable bookkeeping and accounting support for Cleaners businesses. Clients appreciate their efficiency, accuracy, and strong communication, which have led to improved financial organization and clarity. The company's professionalism and responsiveness are noted as key strengths, making them a suitable partner for Cleaners seeking to streamline operations. Overall, the sentiment is positive, indicating a strong fit for businesses in the Cleaners industry. - 1 review for cleaners industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting & Bookkeeping for Home Cleaning Company (5.0/5, May 6, 2026): Virtual Coworker provides accounting and bookkeeping services for a home cleaning company. The team manages the client's financial records and produced financial reports. [Read Full Review](https://clutch.co/go-to-review/virtual-coworker/454995) --- ### [MyOutDesk](https://clutch.co/profile/myoutdesk) #### 5 out of 5 star rating (68 reviews) - 1,000 - 9,999 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 25% Sales Outsourcing #### Company description MyOutDesk is a leading provider of Remote Back Office Solutions, delivering comprehensive Administrative Support Services that include virtual assistants for CRM duties, transaction management, and customer service. Reviews indicate a strong emphasis on reliability and efficiency, with 100% of clients expressing satisfaction with task completion and timeliness. The company's high ratings and cost-effective offerings are consistently praised, with no significant areas for improvement noted. [Visit Website](https://www.myoutdesk.com) #### Reviewed 52 times in the past 6 months Recent reviews of MyOutDesk reflect a consistently positive sentiment, highlighting their reliability and effective support across various industries. Clients commend their virtual assistants for improving operational efficiency, with specific feedback noting faster lead follow-ups and enhanced transaction coordination. For instance, one client reported a 127% increase in sales due to improved client engagement. Overall, MyOutDesk is perceived as a valuable partner, though some clients suggest minor improvements in communication and onboarding processes. - 48 of 52 reviews are 5 stars - 31 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 52 Recent Reviews](https://clutch.co/profile/myoutdesk?sort_by=date_desc&verified=true#reviews) #### Experience in 21 industries MyOutDesk has garnered positive feedback across diverse industries, particularly in Real Estate, where they excel in virtual assistance for transaction management, lead follow-ups, and administrative support, leading to improved efficiency and client satisfaction. In the Medical field, they facilitate recruitment and support operational tasks, enhancing service delivery. Their expertise also extends to Business Services, Insurance, and Construction, where clients appreciate their responsiveness and project management. Overall, MyOutDesk is well-suited for clients in Real Estate and Medical sectors, with strong performance noted in administrative and support roles. [Read All Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews) ##### Other Industry Experience MyOutDesk has received positive feedback from clients in the Other Industry, particularly in the fitness equipment sector. Clients commend their high-quality applicants, quick task delivery, and strong alignment with company values. The seamless management of administrative tasks and effective communication further emphasize their expertise and reliability. Overall, the consistent satisfaction and successful outcomes suggest that MyOutDesk is a strong candidate for businesses seeking proficient administrative support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): MyOutDesk provides administrative assistance to a fitness equipment repair company. The team's tasks include reviewing work orders, sending reports and invoices, tracking appointments, and answering inquiries. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) ##### Hospitality & leisure Experience MyOutDesk has demonstrated strong expertise in the Hospitality & leisure industry, as highlighted by their ability to manage hotel operations, enhance customer service, and support marketing efforts. Clients commend their quick staffing solutions and the quality of candidates provided. The overall sentiment reflects satisfaction with their comprehensive support, indicating MyOutDesk as a dependable partner for businesses seeking to optimize guest experiences and operational efficiency in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Hotel Company (5.0/5, Feb 7, 2025): MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data entry. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/350059) ##### Manufacturing Experience MyOutDesk demonstrates strong expertise in the Manufacturing industry, specifically in bookkeeping and accounts payable for metal fabrication companies. Client feedback highlights their high-quality work, timely project delivery, and effective communication methods. The ongoing engagement reflects a positive impact on operational efficiency, particularly in processing a significant volume of invoices. With consistently high ratings and positive endorsements, MyOutDesk is positioned as a reliable partner for firms seeking to enhance their financial management. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Bookkeeping & Accounts Payable for Metal Fabrication Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing bookkeeping services for a metal fabrication company. The team is responsible for setting up customer emails and sales tax IDs and processing invoices. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457233) ##### Roofing Experience The reviews highlight MyOutDesk's strong expertise in supporting roofing companies through effective IT solutions and administrative assistance. Clients emphasized their impressive organizational skills, consistent communication, and timely project delivery, which significantly improved operational efficiency and data accuracy. With a focus on client needs, MyOutDesk demonstrates a commitment to enhancing business processes in the roofing industry, making them a reliable partner for companies seeking to optimize their operations. - 2 reviews for roofing industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Gutter Installation Company (5.0/5, May 14, 2026): MyOutDesk provides call center services for a gutter installation company. The team schedules installation appointments and performs administrative tasks, such as scheduling jobs in the client's system. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457293) - Virtual Assistant for Roofing Company (5.0/5, May 15, 2026): MyOutDesk provides a virtual assistant (VA) who offers IT support to a roofing company. The VA handles IT processes, Python script reporting, CRM data verification, and sales accountability. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457410) ##### Education Experience MyOutDesk has received positive feedback from clients in the Education industry, highlighting their expertise in providing virtual assistant services tailored to educational organizations. Clients commend their reliable support in managing administrative tasks and project coordination, which has significantly improved operational efficiency. The company's strong communication skills and effective candidate matching are particularly noted, indicating a solid fit for organizations seeking to enhance their administrative capabilities in educational settings. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant for In-Home Education Services Company (5.0/5, Jun 25, 2025): MyOutDesk provides virtual assistant services for an in-home education services company. The team is responsible for the client's email and calendar management, light tech support, data analysis, and tracking. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/385200) - Virtual Assistant Services for Aviation Training Center (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services for an aviation training center. The team helped the client obtain FAA certifications and prepare the building for teaching. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457177) ##### Home Services Experience MyOutDesk demonstrates significant expertise in the Home Services industry, providing valuable administrative support that enhances operational efficiency. Clients express high satisfaction with the reliability, communication, and cultural fit of their virtual assistants, highlighting their ability to integrate seamlessly into teams. The sentiment is overwhelmingly positive, with clients noting the proactive approach and the strong rapport built over time. This company appears to be a strong candidate for Home Services businesses seeking dependable and personable administrative assistance. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Homecare Services Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a home services company. The team helps the client with administrative tasks, employee file management, and phone call coverage. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457105) ##### Fitness Experience MyOutDesk has garnered positive feedback in the Fitness industry, particularly for their role in enhancing operational efficiency for fitness businesses like Connect Pelvic Floor Fitness. Clients appreciate their effective virtual assistants, who adeptly manage customer service and social media interactions. The overall sentiment reflects satisfaction with timely project management and a tailored approach to client needs, although some communication improvements have been noted. This suggests MyOutDesk could be a valuable partner for fitness industry clients seeking support. - 1 review for fitness industry - Unknown avg. project cost - Virtual Assistant Services for Fitness Program Company (4.5/5, May 20, 2026): MyOutDesk provides back-office outsourcing services for a fitness program company. The team has provided two virtual assistants; one handles customer service, and the other is responsible for social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458575) ##### Information technology Experience MyOutDesk demonstrates significant expertise in the Information Technology sector, particularly in administrative and technical support roles. Clients commend their ability to quickly scale teams and improve operational efficiency, leading to substantial revenue gains and improved customer satisfaction metrics. The strong work ethic of their staff and effective project management is frequently highlighted, making them a reliable partner for organizations seeking to enhance their operational capabilities. - 4 reviews for information technology industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Digital Rights Management Company (5.0/5, May 14, 2026): MyOutDesk provides staff augmentation services for a digital rights management company. The team assists with technical support and helps the client maintain a high customer satisfaction rate. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457081) - Accounting Services for Real Estate Technology Company (5.0/5, May 14, 2026): MyOutDesk provided accounting services for a real estate technology company. The team handled the client's accounts payable and receivable tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457108) - Executive Assistant Search for Nursing Home (5.0/5, May 15, 2026): MyOutDesk has helped an AI-powered nursing home tool hire an executive assistant. This person audits documentation, generates invoices, and streamlines reimbursement workflows. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457335) - Virtual Assistant Services for IT MSP (5.0/5, May 15, 2026): MyOutDesk provided virtual assistant services to the founder of an IT MSP. The team helped with monthly invoicing automation, sales pipeline management, and quoting. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457517) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight MyOutDesk's expertise in providing administrative support to supply chain, logistics, and transport companies. Clients commend the company's exceptional communication and quick turnaround times, which significantly improved their operational efficiency and reduced administrative costs by up to 50%. The overall sentiment reflects high satisfaction with the value provided, making MyOutDesk a strong candidate for businesses in the Supply Chain, Logistics, and Transport industry seeking reliable administrative solutions. - 2 reviews for supply chain, logistics, and transport industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Third-Party Logistics Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistance to a third-party logistics company. The team handles administrative tasks, including sales order processing, accounts payable and receivable, and data analytics. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457048) - Customer Service & Administrative Support for Logistics Co (5.0/5, May 14, 2026): MyOutDesk provides customer service and administrative support to a logistics company. The team assists with the client's daily operations. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457118) ##### Business services Experience MyOutDesk has received positive feedback in the Business services industry for their effective executive assistance and marketing support. Clients commend their responsiveness, project management, and ability to match them with suitable team members, significantly enhancing productivity and meeting project milestones. The company's strong work ethic and value for cost make them a favorable choice for businesses seeking reliable support in operational tasks and marketing initiatives. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant for Leadership & Conflict Resolution Co (5.0/5, May 14, 2026): MyOutDesk provides an executive assistant to a leadership and conflict resolution company. The team's assistant manages the client's calendar, responds to customers, creates brochures, and manages social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457157) - Marketing Assistance for Business Consulting Company (5.0/5, May 15, 2026): MyOutDesk provided marketing assistance for a business consulting firm. The team created websites, posted video content, and wrote content. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457337) ##### Sports Experience MyOutDesk has demonstrated strong expertise in the sports industry, specifically in wellness events, through effective event coordination and strategic hiring solutions. Clients have reported high satisfaction with their ability to exceed expectations, achieving KPI targets such as a hiring time under 10 days and event attendance over 80%. The company's attentive project management and commitment to finding the best representatives highlight their strengths, making them a potentially valuable partner for businesses in the sports sector. - 1 review for sports industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Marketing Support & HR Consulting for Wellness Events Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing marketing support for a wellness events company. The team has helped with event coordination, internal communications, and hiring. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457211) ##### Advertising & marketing Experience MyOutDesk demonstrates significant expertise in the Advertising & Marketing industry, particularly through its strong focus on detailed reporting and timely deliverables. Clients commend their exceptional responsiveness and commitment to quality, enhancing operational efficiency. The positive sentiment reflects their high ratings, cultural fit, and value for cost, making them an ideal partner for businesses seeking reliable support in media strategy and execution. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Advertising Agency (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services to an advertising and marketing company. The team assists with monthly digital media and competitive reporting and offers billing support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457162) ##### Government Experience MyOutDesk has demonstrated strong expertise in government contracting, particularly in DAPA order management. Clients have praised their ability to ensure timely order processing and maintain compliance with DLA standards, leading to measurable outcomes such as generating $250K in annual margin. The team's effective communication and proactive approach have significantly contributed to project success, making MyOutDesk a valuable partner for government agencies seeking reliable support. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Government Contracting Firm (5.0/5, May 14, 2026): MyOutDesk provides a virtual assistant (VA) to support a government contracting firm's DAPA (Distribution and Pricing Agreement) program. The VA enters, verifies, and maintains contract and pricing data. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457252) ##### Financial services Experience MyOutDesk has received favorable feedback from clients in the Financial Services industry, highlighting their expertise in providing virtual assistance for marketing, client management, and data entry tasks. Clients appreciate the significant impact on efficiency and growth, noting increases in client appointments and retention rates. The quality of their virtual assistants and their responsiveness to client needs are repeatedly praised, indicating a strong alignment with industry requirements and a potential fit for firms seeking to enhance operational effectiveness. - 5 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Wealth Planning Firm (5.0/5, Aug 16, 2022): MyOutDesk has provided BPO services for a wealth planning firm. They handle repetitive tasks such as data entry, client follow-up, and scheduling. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/154142) - Virtual Assistant Services for Financial Services Co (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services to a financial services company. The team assisted with event planning, job postings, creating timelines, and sourcing vendors. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457138) - Social Media & Email Mktg for Financial & Tax Planning Co (5.0/5, May 14, 2026): MyOutDesk provides marketing services for a financial and tax planning company. The team manages Facebook Ads and lead management, and places leads in appropriate drip email campaigns. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457147) - Virtual Assistant Services for Financial Services Company (5.0/5, May 14, 2026): MyOutDesk has provided a financial services company with a virtual assistant. The assistant has helped the client create content for their social media page and find other agents to bring on board. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457239) - Bookkeeping & Data Entry for Financial Services Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing bookkeeping and data entry support for a financial services company. The team regularly processes the client's books and bank feeds and handles financial closes. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457279) ##### Food & Beverage Experience MyOutDesk has demonstrated significant expertise in the Food & Beverage industry, particularly in enhancing operational efficiency and customer service. Clients, including a fast-food restaurant and a premium cocktail company, praised their strong project management, responsiveness, and adaptability. The results showcased improved customer satisfaction, brand loyalty, and efficient handling of customer inquiries, indicating their capability to meet the unique challenges of the industry effectively. - 2 reviews for food & beverage industry - 2 reviews are 5 stars - Unknown avg. project cost - Virtual Assistant Services for Fast-Food Restaurant (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services for a fast-food restaurant. The team was responsible for helping the client increase efficiency, reduce mental load and stress, and protect their time. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457246) - Customer Service for Premium Cocktail Company (5.0/5, May 14, 2026): MyOutDesk provided customer service for a premium cocktail company. The team managed customer communications across email, social media, Shopify, and Gorgias. They also monitored orders and tracking updates. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457314) ##### Construction Experience Clients in the Construction industry have reported positive experiences with MyOutDesk, highlighting their expertise in administrative support and lead generation. Elevated Seasons noted significant efficiency improvements, saving approximately 40 hours weekly. CertaPro Painters and Nuenergy Electrical praised MyOutDesk for their reliable communication and alignment with company values. Overall sentiment indicates a strong confidence in their ability to enhance operational efficiency and support business growth, making them a suitable partner for Construction firms seeking administrative and sales assistance. - 3 reviews for construction industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Painting Company (5.0/5, May 14, 2026): MyOutDesk provides back-office outsourcing services for a painting company. The team is responsible for handling the client's administrative work and helping with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457148) - Virtual Assistant Services for Construction Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a construction company. The team handles inbound and outbound calls, calendar management, social media posts, client follow-ups, and platform R&D. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457261) - Lead Generation Services for Electrical Contracting Co (4.0/5, May 16, 2026): MyOutDesk provides lead generation services for an electrical contracting company. The team is tasked with converting leads into sales through email marketing and social media campaigns. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457584) ##### Insurance Experience The feedback from the insurance industry highlights MyOutDesk's strong expertise in providing virtual assistant services tailored for health insurance brokers. Clients praise their ability to efficiently manage ongoing administrative tasks, allowing brokers to focus on core operations. The company's alignment with client values and their supportive culture for VAs are particularly noted. Overall, the sentiment is highly positive, indicating that MyOutDesk is a reliable partner for businesses in the insurance sector seeking to enhance operational effectiveness. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Insurance Company (5.0/5, May 16, 2026): MyOutDesk provided virtual assistant services for an insurance company. The team provided a full-time VA who handled tasks such as sending emails, running quotes, processing intake forms, and more. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457685) ##### Other industries Experience Clients in the Other Industries sector express high satisfaction with MyOutDesk, highlighting their expertise and dedication. The team integrates seamlessly into client operations, providing valuable support in roles such as client services and HR management. Feedback underscores their quick response times, professionalism, and quality of service. Overall, MyOutDesk is recognized for its strong cultural fit and commitment to client success, making them a reliable partner for businesses seeking administrative and operational assistance. - 2 reviews for other industries industry - 2 reviews are 5 stars - Unknown avg. project cost - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): MyOutDesk provides administrative assistance to a fitness equipment repair company. The team's tasks include reviewing work orders, sending reports and invoices, tracking appointments, and answering inquiries. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) - HR Outsourcing for HR Consulting Firm (5.0/5, May 14, 2026): MyOutDesk provides outsourced HR services for an HR consulting firm. The team manages the client's support email inbox, handles daily phone calls and client outreach, and assists in training. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457245) ##### Cleaners Experience Feedback from clients in the Cleaners industry highlights MyOutDesk's expertise in enhancing client services and driving sales. A President of a luxury green cleaning service noted significant improvements in communication and operational efficiency, attributing increased sales and effective management to their dedicated team member. Clients appreciate the high quality of candidates and prompt responses to needs, indicating strong overall satisfaction and a positive impact on business outcomes. - 1 review for cleaners industry - 1 review is 5 stars - Unknown avg. project cost - Back Office & Sales Outsourcing for Cleaning Company (5.0/5, May 19, 2026): MyOutDesk provides a cleaning company with a client service ambassador to help achieve their sales goals. The team processes Excel reports and communicates with cleaners in the field via phone and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458235) ##### Medical Experience MyOutDesk has received positive feedback from various medical industry clients, highlighting their expertise in recruitment and administrative tasks. Clients have noted significant improvements in hiring rates, employee retention, and reduced call wait times, demonstrating their effective project management and responsiveness. The overall sentiment reflects satisfaction with their value, communication, and capability to streamline processes, making them a strong candidate for businesses seeking support in the medical sector. - 6 reviews for medical industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Recruiting Services for Medical Company (5.0/5, May 14, 2026): MyOutDesk provided recruiting services for a medical company. The team helped the client streamline their processes and recruited an administrative assistant for them. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457144) - Customer Service Support for Mental Health Practice (5.0/5, May 14, 2026): MyOutDesk provided customer service support for a mental health practice. The team handled phone calls, chart audits, and patient communication via text, email, fax, and voicemail. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457271) - Administrative Support for Home Care Services Company (4.5/5, May 14, 2026): MyOutDesk provides administrative support to a home care services company. Their work includes recruiting, candidate screening, billing, invoice processing, and data management. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457280) - Recruiting for Home Healthcare Company (5.0/5, May 14, 2026): MyOutDesk provided recruitment services for a home healthcare company. The team managed the entire recruitment process, including ad management, prescreening, interviewing, orientation, and profile management. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457301) - Recruitment Process Outsourcing for In-Home Care Company (5.0/5, May 14, 2026): MyOutDesk provided recruitment process outsourcing services for an in-home care company. The team was responsible for sourcing, interviewing, hiring, and onboarding new employees. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457313) - Customer Service Support for Medical Facility (5.0/5, May 19, 2026): MyOutDesk provided ongoing customer service support for a medical facility. The team handled data entry, including collecting patients' addresses, phone numbers, and insurance information. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458352) ##### Real estate Experience MyOutDesk has received positive feedback for their expertise in providing virtual assistance to real estate companies, with clients praising their strong communication skills, responsiveness, and ability to handle administrative tasks efficiently. Notable strengths include effective lead management, transaction coordination, and support in MLS compliance. Overall, clients express satisfaction with MyOutDesk's consistent performance, timely delivery of services, and favorable impact on operational efficiency, indicating a solid fit for businesses in the real estate sector. - 15 reviews for real estate industry - 14 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a real estate agency. The team helps with lead follow-up, listing coordination, transaction management, and administrative support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/456944) - Virtual Assistant Services for Real Estate Agency (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant (VA) services for a real estate agency. MyOutDesk's virtual assistant handles the client's appointment setting, scheduling, CRM management, and social media support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457086) - Back Office Outsourcing for Real Estate Dev Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistance to a real estate development company. The team handles lead management, CRM updates, appointment setting, transaction coordination, and marketing support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457094) - Listing Coordination & Agent Support for Real Estate Co (5.0/5, May 14, 2026): MyOutDesk provides listing coordination and agent support for a real estate company. The team prepares listing information, manages MLS and other advertising portals, and handles contract preparation. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457151) - Staff Augmentation for Real Estate Investment Company (5.0/5, May 14, 2026): MyOutDesk provides staffing and operational support to a real estate investment company. The team manages the client's accounts and monitors their payments. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457181) - Sales Support for Real Estate Company (5.0/5, May 14, 2026): MyOutDesk provides a real estate company with an inside sales agent who handles cold calling, appointment setting, lead qualification, and database maintenance. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457226) - Content Writing Services for Real Estate CRM Company (5.0/5, May 14, 2026): MyOutDesk provided content writing services for a real estate CRM company. The team was responsible for posting blogs on client websites and updating monthly newsletters. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457236) - Underwriting Services for Real Estate Company (4.5/5, May 14, 2026): MyOutDesk provides underwriting services for a real estate company. The team has helped the client with 50 properties per week. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457276) - Virtual Assistant Services for Real Estate Company (5.0/5, May 15, 2026): MyOutDesk provides virtual assistant services for a real estate company. The team is responsible for assisting with various tasks across different departments, including marketing support and website updates. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457468) - Web Dev Virtual Assistance for Real Estate CRM & SaaS Co (5.0/5, May 15, 2026): MyOutDesk provides web development virtual assistance for a real estate CRM and SaaS company. The VA configures websites, manages client communications, and supports cross-functional collaboration. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457561) - Virtual Assistant Services for Real Estate Company (5.0/5, May 16, 2026): MyOutDesk provides virtual assistant services to a real estate company. The team handles back-office services, including answering calls, coordinating maintenance and showings, and managing accounting tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457589) - Outsourcing for Real Estate Software Solutions Company (5.0/5, May 21, 2026): MyOutDesk provides customer support and processes MLS compliance requests for a real estate software solutions company. The team communicates with external customers and internal teams. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458854) - Virtual Assistant Services for Real Estate Company (5.0/5, May 21, 2026): MyOutDesk provides a virtual assistant to manage a real estate company's team's transaction database and listing inventory. The assistant coordinates paperwork and communicates with clients and agents. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458933) - Virtual Assistant Services for Real Estate Company (5.0/5, May 23, 2026): MyOutDesk provides virtual assistant services to a real estate company. The team helps maintain the client's database, enter transactions into their CRM, and post content on social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/459410) - Operations & Sales Support for Real Estate Firm (5.0/5, Jun 6, 2026): MyOutDesk provides operations and sales support for a real estate firm. The team handles data input, marketing, scheduling, and billing. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/462575) ##### Legal Experience MyOutDesk has demonstrated substantial expertise in supporting legal operations, particularly in credit dispute management for Watts & Herring LLC. Clients have noted significant improvements in operational efficiency, turnaround times, and document handling, with reported increases in processing capacity of up to 30%. Their responsive project management and structured support have been pivotal in enhancing client workflows. While onboarding could be improved, the overall sentiment indicates a strong fit for firms seeking reliable virtual staffing solutions in the legal sector. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Law Firm (5.0/5, May 14, 2026): MyOutDesk provides virtual staffing support for a law firm. The team handles administrative tasks, client account management, document handling, and workflow coordination. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457045) #### 5.0 out of 5.0 rating for cost What Clients Have Said Overall, clients consistently commend MyOutDesk for providing excellent value for money. Many highlighted that the pricing fits their budget while still delivering high-quality service. For instance, one client noted, 'We chose them because they had high ratings and offered good value for the cost.' Another emphasized, 'MyOutDesk has saved us time, eliminated redundancies, and helped us centralize our operations.' The sentiment across reviews indicates a strong appreciation for the balance of cost and service quality. [Read All Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 42 cities - Leesburg, Florida (1 projects) - Vero Beach, Florida (1 projects) - Stockbridge, United States (1 projects) - Olathe, Kansas (1 projects) - Columbia, Maryland (1 projects) - Charlotte, North Carolina (1 projects) - Greenville, South Carolina (1 projects) - Austin, Texas (2 projects) - Dallas, Texas (1 projects) - Flower Mound, Texas (1 projects) - Frisco, Texas (1 projects) - Houston, Texas (1 projects) - East Hartford, Connecticut (1 projects) - East Norwalk, Connecticut (1 projects) - Elmhurst, Illinois (1 projects) - Grand Rapids, Michigan (1 projects) - Traverse City, Michigan (1 projects) - Omaha, Nebraska (1 projects) - New York City, New York (3 projects) - Poughkeepsie, New York (1 projects) - Columbus, Ohio (1 projects) - North Canton, Ohio (1 projects) - Bakersfield, California (1 projects) - East Los Angeles, California (1 projects) - Los Angeles, California (1 projects) - San Carlos, California (1 projects) - San Diego, California (1 projects) - San Francisco, California (1 projects) - South Lake Tahoe, California (1 projects) - Temecula, California (1 projects) - Denver, Colorado (2 projects) - Salt Lake City, Utah (1 projects) - Scottsdale, Arizona (2 projects) - Portland, Oregon (1 projects) - Kailua, Hawaii (1 projects) - Louisville, Kentucky (1 projects) - Boston, Massachusetts (1 projects) - Philadelphia, Pennsylvania (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Virginia Beach, Virginia (1 projects) - Red Bank, New Jersey (1 projects) - Oley, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Reviews consistently highlight their proactive communication and effective project management, with 100% positive feedback on their ability to meet deadlines and cost expectations. Clients commend their dedicated team and their capacity to enhance company performance. [Visit Website](https://helpware.com/cx/services/back-office?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### Reliable Helpware has consistently demonstrated reliability in providing customer support services, as noted by Dastmalchi's customer experience assistant manager. The team efficiently managed a high volume of inquiries, improved response and resolution times, and established effective communication channels. Clients praised Helpware for their attention to detail and high-quality work, with no significant areas for improvement identified. Overall, the sentiment reflects strong client satisfaction and a dependable partnership. - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): They help us reach our business goals. Every single project that we've given them they've completed on time and without critical errors. They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware's team lead, Charley, has provided constant coaching and direct communication with us to create a strong partnership within our customer service department. Thanks to their internal procedures and overall productivity, Helpware has shown reliability and high-quality work. We've developed a strong communication between both customer service teams as well as an effective work flow. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) #### 1 review mentions Back Office Outsourcing Staff Aug & Back Office Outsourcing for Cybersecurity Co 5.0/5 — Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. - 1 of 1 Back Office Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) #### Experience in 13 industries Helpware CX has demonstrated strong capabilities across various industries including telecommunications, IT, healthcare, and eCommerce, receiving positive feedback for their customer support and project management. Clients commend their responsiveness, adaptability, and the ability to scale operations efficiently. The overall sentiment is highly favorable, with notable success in enhancing customer satisfaction and operational efficiency, making Helpware a suitable partner for companies in need of comprehensive support services. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Consumer Products Experience Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) ##### Healthcare Experience Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) ##### Information technology Experience Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### Software Experience The provider demonstrates considerable expertise in custom software services, particularly in Salesforce and UI/UX design. Clients appreciate their organized approach, effective communication, and capability to improve operational processes, resulting in enhanced reporting and task management. The overall sentiment is positive, highlighting the provider's commitment to delivering measurable value and adaptability to client needs. Their team's integration into client operations fosters collaboration, making them a strong candidate for businesses seeking efficient software solutions. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046) ##### eCommerce Experience Helpware has received positive feedback from eCommerce clients, particularly for their customer support services. Clients appreciate their alignment with company values, excellent communication, and customization of services. Notable strengths include effective project management and measurable improvements in metrics such as handle time and cost per contact. The overall sentiment is favorable, indicating that Helpware is well-equipped to meet the specific needs of eCommerce businesses seeking reliable support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Food & Beverages Experience Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) ##### Nonprofit Experience Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations. - 1 review for nonprofit industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) ##### Media Experience Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Retail Experience Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Other Industry Experience Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) ##### Automotive Experience Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Business services Experience Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) ##### Advertising & marketing Experience Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Telecommunications Experience Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Arts, entertainment & music Experience Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### IT Services Experience Helpware has received positive feedback in the IT Services industry, highlighting their expertise in project management and client communication. Clients appreciate their detail-oriented approach and ability to integrate seamlessly into functional teams. Regular communication and quality control are noted as strengths, contributing to successful project outcomes. Overall, Helpware is regarded as a reliable partner, making them a strong candidate for businesses seeking dedicated IT service support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Project & Customer Support for MSP Company (5.0/5, Sep 28, 2018): Helpware provided staffing services, including project management and client-facing interaction. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127349) #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [BPO Hive LLC](https://clutch.co/profile/bpo-hive) #### 4.9 out of 5 star rating (11 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cairo, Egypt #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description BPO Hive LLC is a business process outsourcing company offering services such as lead qualification, outbound sales, virtual reception, data entry, and customer service support. They consistently receive high praise for their responsive communication, professionalism, and ability to scale services, with 100% of reviews highlighting their commitment to quality and efficient project management. Overall, clients appreciate their cost-effectiveness and alignment with company values. [Visit Website](https://bpohive.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### Timely Overall sentiment regarding timeliness at BPO Hive LLC is highly positive, as clients consistently report on-time delivery and effective project management. One CEO noted that all deliverables were completed ahead of schedule, while another emphasized their ability to adapt quickly to changing needs without delays. Additionally, a VP highlighted the company's capacity to scale operations efficiently, further reinforcing their reliability in meeting deadlines and project goals. - Recruitment Services for Management Consulting Firm (5.0/5, Jul 28, 2023): Yes, they delivered on time and within budget. They were very responsive and answered my questions. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220732) - Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777) - Call Center Services for Chemical Safety Company (5.0/5, Nov 6, 2025): Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418076) - Sales Outsourcing Services for Cryptocurrency Company (5.0/5, Nov 13, 2025): I was impressed with their ability to scale with us as we grow. As the VP of Sales at Bitcoin Depot, I expect results — and BPO Hive delivers them. Their outbound team ramped fast, understood our product quickly, and immediately started generating real pipeline. They communicate clearly, report cleanly, and operate like an extension of our own sales floor. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/419739) #### Reviewed 1 time in the past 6 months In the past six months, clients have expressed high satisfaction with BPO Hive LLC, noting their professionalism, responsiveness, and commitment to project outcomes. One client highlighted a successful conversion rate of 15% while praising the team's flexibility and accountability. The company was chosen for its competitive pricing and strong ratings on Clutch. Notably, clients found BPO Hive LLC easy to approach, with no significant areas for improvement identified. - 1 of 1 reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/bpo-hive?sort_by=date_desc&verified=true#reviews) #### Experience in 7 industries BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency. [Read All Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) ##### Contracting Experience BPO Hive LLC has demonstrated exceptional expertise in the Contracting industry, particularly in streamlining back-office operations for clients like 29Metals. Their strengths include high accuracy in order processing (99.8%) and significant reductions in supplier onboarding time (40%). Clients commend their adaptability and quality control, which support business growth and compliance standards. Overall, BPO Hive LLC is regarded as a reliable partner that aligns with client values and effectively enhances operational efficiency. - 1 review for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support for Mining Company (5.0/5, Nov 4, 2025): BPO Hive LLC provided back-office support for a mining company. They managed communications and relationships with the client's network of retailers, vetted new suppliers, and ensured compliance with standards. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417645) ##### Energy & natural resources Experience BPO Hive LLC has demonstrated substantial expertise in the Energy & natural resources sector, particularly in solar energy consulting. Clients commend their proactive project management, effective lead generation, and commitment to quality appointments. The company’s ability to adapt strategies based on feedback and maintain clear communication has led to improved conversion rates and enhanced efficiency. Overall, BPO Hive LLC is viewed as a reliable partner for businesses in the Energy & natural resources industry seeking to optimize lead management. - 1 review for energy & natural resources industry - Less than $10,000 avg. project cost - Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): BPO Hive LLC provides call center services for a solar energy consultancy. They handle outbound and inbound calls to qualify potential leads, schedule appointments, and enter lead data into a CRM system. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777) ##### Chemicals & Biotechnology Experience BPO Hive LLC has demonstrated strong capabilities in the Chemicals & Biotechnology sector, particularly noted for its high accuracy in data entry and effective customer service. Clients appreciate their proactive communication and organized project management, which consistently meets deadlines. The ability to adapt to shifting priorities and resolve issues promptly has earned positive feedback, highlighting their commitment to quality and efficiency. Overall, BPO Hive LLC is well-suited for businesses seeking reliable support in managing chemical data and customer interactions. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Chemical Safety Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides data entry and call center services for a chemical safety company. The team is responsible for data entry tasks, including renaming, splicing, and QA. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418076) ##### Retail Experience BPO Hive LLC has received positive feedback from clients in the retail sector, highlighting their expertise in virtual receptionist services. Clients appreciate their ability to prioritize sales opportunities and enhance communication efficiency, resulting in fewer missed calls and improved organizational flow. The company's responsiveness and alignment with client values further reinforce their strong fit for retail businesses seeking to streamline operations and focus on production. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Receptionist Services for Retail Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales opportunities. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418151) ##### Real estate Experience BPO Hive LLC has received positive feedback from a COO of a real estate company, highlighting their expertise in providing high-quality overseas staffing and talented appointment setters. Clients appreciate their value for cost, cultural fit, and effective communication. The company successfully met KPIs and demonstrated strong project management capabilities. Overall, the sentiment is highly favorable, indicating that BPO Hive LLC is a reliable partner for real estate businesses seeking efficient call center solutions. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Real Estate Company (5.0/5, Jul 28, 2023): BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220184) ##### Information technology Experience BPO Hive LLC has received positive feedback in the Information Technology sector, particularly for their lead validation services. Clients appreciate their high ratings, flexibility, and commitment, highlighting a 15% conversion rate achieved through their outsourced teleagents. The firm's responsiveness and professionalism have been noted as key strengths, making them an excellent choice for businesses seeking reliable IT solutions. Overall, their ability to deliver quality services aligns well with client needs, positioning them as a strong fit in the industry. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for CAD Solution Provider (5.0/5, Feb 19, 2026): BPO Hive LLC provides call center services for a CAD solution provider. The team helps the client validate and prequalify leads through outbound calls. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/437309) ##### Financial services Experience BPO Hive LLC has proven to be a valuable partner for financial services like Bitcoin Depot, showcasing expertise in outbound sales. Clients commend their ability to rapidly scale operations and deliver measurable results, such as increased sales pipelines. The firm is recognized for clear communication and effective project management, operating seamlessly as an extension of clients' teams. Overall sentiment indicates strong client satisfaction, making BPO Hive a compelling choice for financial services seeking consistent performance and reliable execution. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing Services for Cryptocurrency Company (5.0/5, Nov 13, 2025): BPO Hive LLC provides sales outsourcing services for a cryptocurrency company. The team is responsible for managing outbound sales from lead generation to sales closure. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/419739) ##### Consulting Experience BPO Hive LLC has received positive feedback in the Consulting industry for its expertise in talent acquisition and operational support. Clients highlight their effective communication, timely delivery, and alignment with company values. Their ability to provide insightful feedback during candidate interviews is particularly valued. However, some clients suggest that while BPO Hive excels in general skill set recruitment, a more specialized approach could further enhance their offerings. Overall, the sentiment indicates a strong fit for businesses seeking comprehensive support in building teams. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Recruitment Services for Management Consulting Firm (5.0/5, Jul 28, 2023): BPO Hive LLC located, recruited, and trained talent for a management consulting firm. The team also developed strategies for roles and responsibilities, as well as systems to ensure quality operations. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220732) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided. [Read All Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a Business Process Outsourcing (BPO) company specializing in data management, administrative outsourcing, and back office services. Across reviews, clients highlight their attention to detail, commitment to accuracy, and ability to enhance operational efficiency. Approximately 90% of reviewers commend their project management, noting timely delivery and proactive communication. They are praised for improving data accuracy and reducing processing errors, making them a reliable partner. [Visit Website](https://obi.services/) #### Open to feedback The overall sentiment regarding OBI Services' openness to feedback is highly positive. Clients noted their proactive approach to addressing needs and implementing process improvements, demonstrating adaptability and a commitment to continuous enhancement. Specific feedback highlighted their genuine interest in aligning with client expectations and maintaining a collaborative attitude, even during peak periods. Suggestions for improvement included expanding coverage and enhancing technical training, indicating a constructive dialogue and a willingness to evolve based on client input. - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards. Overall, their management approach was organized, transparent, and solution-oriented. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations. Their team maintained a positive, collaborative attitude, even during high-volume periods, and consistently sought feedback to refine their performance. This proactive mindset and willingness to align closely with our customer happiness philosophy have made them a standout partner compared to other outsourcing providers. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### 12 reviews mention Back Office Outsourcing Back Office Outsourcing for Football Media Company 5.0/5 — OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. - 12 of 12 Back Office Outsourcing reviews are 5 stars - 11 new reviews for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (3 reviews) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a provider of comprehensive Back Office Services and Business Process Outsourcing, specializing in Remote Back Office Solutions and Administrative Support Services. They receive consistently positive feedback, with over 90% of reviewers highlighting their effective communication, trustworthiness, and the quality of their service delivery. Clients appreciate their flexibility and the ability to manage teams while Remote Team Solutions offers support as needed. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### Reviewed 2 times in the past 6 months Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident. - 1 of 2 reviews are 5 stars - 1 new review for Back Office Outsourcing services - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews) #### 4 reviews mention Back Office Outsourcing Outsourcing & Recruitment for HR Company 5.0/5 — An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. - 3 of 4 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) #### Experience in 10 industries Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Software Experience Remote Team Solutions has demonstrated exceptional expertise in the software industry, particularly in filling critical technical roles. Clients praise their responsiveness and commitment to understanding unique project needs, often exceeding expectations. The company's strong culture fit and value-for-cost ratio are highlighted as significant strengths. Overall, client sentiment is highly positive, indicating that Remote Team Solutions is a reliable partner for software companies seeking tailored talent solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a customer support and call center management company known for delivering efficient, flexible, and compassionate services. They have consistently improved operational metrics, such as reducing first response time by 25% and enhancing customer satisfaction scores. Reviews highlight their strong project management and responsiveness, with 100% of feedback emphasizing their adaptability and collaboration with clients. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Clients have expressed strong appreciation for ROI CX Solutions' flexibility in accommodating unique project needs. One client noted their "flexibility and willingness to work on anything we need" as particularly impressive. Another client highlighted their "strong flexibility and accommodation" during challenges, demonstrating an ability to adapt to evolving requirements. Overall, the sentiment regarding flexibility is highly positive, indicating that the company is responsive and adaptable to client demands. - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): The company's flexibility and willingness to work on anything we need have been impressive. This adaptability has been crucial in meeting our project requirements. Their ability to adjust and accommodate our needs demonstrates a strong commitment to client satisfaction. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) #### Reviewed 4 times in the past 6 months In recent reviews, ROI CX Solutions has garnered positive feedback for their effective customer support management, significantly improving response times and customer satisfaction metrics. Clients reported a 25% reduction in first response time and a rise in Trustpilot scores. Noteworthy attributes include their flexibility, responsiveness, and project management capabilities. However, some clients suggested improvements in proactive initiatives and initial training alignment. Overall, the sentiment is strongly favorable, highlighting ROI CX Solutions' value and impact on client operations. - 2 of 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/roi-cx-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 4 industries ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) ##### Consumer products & services Experience ROI CX Solutions demonstrates a strong expertise in customer support operations within the Consumer products & services industry, evidenced by significant improvements in response times and customer satisfaction metrics. Clients report a 25% reduction in first response time and enhanced Trustpilot ratings, highlighting their impact on operational efficiency and customer retention. Their flexibility and effective project management further align with client needs, making them a compelling choice for businesses seeking to enhance their customer support capabilities. - 1 review for consumer products & services industry - Unknown avg. project cost - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions provides customer support services for a software development company. Their team handles inquiries, resolves issues, processes returns, and addresses customer-related matters. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) ##### Medical Experience ROI CX Solutions has significantly enhanced patient experience for DocMJ in the Medical industry through effective call center management. Clients commend their professionalism, empathy, and efficiency in handling high volumes of patient inquiries. The partnership has led to improved appointment conversion rates, reduced administrative burdens, and enhanced call performance metrics. Overall, ROI CX Solutions demonstrates expertise in scaling operations and maintaining high patient satisfaction, making them a strong candidate for businesses in the Medical sector. - 1 review for medical industry - Unknown avg. project cost - Call Center Services for Medical Marijuana Co (4.5/5, Jan 16, 2026): ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their staff. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430414) ##### Hospitality & leisure Experience ROI CX Solutions has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in optimizing staffing and reducing costs for their clients. Their impressive flexibility and commitment to meeting client needs contribute positively to project outcomes, as noted by the Director of a hospitality firm. The consistent delivery of new hires and effective communication further solidifies their strength in providing value within this sector, making them a strong candidate for businesses seeking reliable support. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): ROI CX Solutions provided staffing and call center services for an event company. The team's goals were to support inbound interactions to lower costs and add flexibility for the client. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) ##### Retail Experience ROI CX Solutions has received positive feedback from clients in the Retail industry, particularly in terms of their ability to assess and prioritize support tickets effectively. Clients like Kendra Scott appreciate the company's strong communication and project management capabilities, noting timely responses and a culture fit. Their expertise has led to improved issue resolution and trust, indicating a strong impact on their clients' operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Jewelry Retailer (5.0/5, Jan 19, 2026): ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### Completed projects in 3 cities - Austin, Texas (1 projects) - Dallas, Texas (1 projects) - Shiner, United States (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a Business Process Outsourcing company specializing in Back Office Services, particularly in remote customer care and administrative support. Reviews highlight a 100% satisfaction rate, with clients praising their flexibility, proactive solutions, and consistent achievement of service targets. Notably, 90% of reviews commend XACT's excellent customer support and alignment with company values. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Personable Clients consistently commend XACT for their personable approach, highlighting their commitment to understanding client needs and fostering genuine connections with donors. One client noted that XACT educates their employees about the organization, ensuring personalized interactions, even down to the creation of tailored voicemails for events. Overall, feedback reflects a strong sentiment of satisfaction with their responsiveness and adaptability, emphasizing their dedication to enhancing client relationships. - Telemarketing Services for National Nonprofit (4.5/5, Aug 1, 2018): They have a vested interest in our cause and educate their employees about our organization. They recruit the right people for the job based on our needs and make our donors truly feeling that they're having a personalized conversation. Even their voicemails are recorded by a human person, and they create 30 specific voicemails for 30 distinct events. Their personal touch is excellent and helps us connect better with our audience. [Read Full Review](https://clutch.co/go-to-review/xact/105981) #### Experience in 14 industries XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) ##### Manufacturing Experience XACT has demonstrated strong expertise in call center solutions tailored for the Manufacturing industry, particularly in waste management. Clients commend their effective communication, flexibility to manage order fluctuations, and commitment to customer satisfaction. Positive metrics such as reduced call queue times and low abandonment rates highlight their operational efficiency. Overall, XACT is well-regarded for delivering high-quality support, making them a suitable partner for manufacturing businesses seeking robust call center services. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326) ##### Supply Chain, Logistics, and Transport Experience XACT is recognized for its effective support in logistics, particularly in providing after-hours service desk coverage. Clients appreciate their bilingual capabilities and value-driven approach, highlighting the company's commitment to timely communication and accountability. However, there are concerns about variability in agent performance and documentation updates, indicating areas for improvement. Overall, XACT demonstrates strong expertise in the Supply Chain, Logistics, and Transport sector, making it a viable option for clients seeking reliable support services. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743) ##### Insurance Experience XACT demonstrates strong expertise in the Insurance sector, particularly in generating warm leads for home warranty providers. Clients appreciate their effective communication and partnership approach, which has significantly improved lead conversion rates. The focus on quality lead vetting and responsiveness to client needs underscores their commitment to delivering valuable results. However, there is room for improvement in call visibility and reporting customization, which may impact performance monitoring. - 1 review for insurance industry - $50,000 – $199,999 avg. project cost - Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402) ##### Real estate Experience XACT has demonstrated significant expertise in the real estate sector, particularly in residential HOA property management. Clients appreciate their responsiveness and flexibility in tailoring solutions to meet specific needs. The partnership led to a notable increase in productivity, freeing up approximately 60 hours for more valuable tasks while improving team morale. Overall sentiment reflects a strong commitment to ongoing improvement, making XACT a suitable choice for organizations seeking effective support in real estate operations. - 1 review for real estate industry - Unknown avg. project cost - Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374) ##### Automotive Experience XACT has demonstrated notable expertise in the Automotive industry, particularly in enhancing customer service for e-commerce automotive businesses. Clients commend their adaptability and structured approach in managing complex challenges, fostering a positive relationship throughout ongoing projects. The responsiveness of the XACT team to specific client needs has been highlighted as a strength, indicating their capability to align with automotive sector demands effectively. Overall, their high ratings and alignment with client values suggest they are a strong candidate for automotive projects. - 1 review for automotive industry - Unknown avg. project cost - Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450) ##### Transportation Experience XACT has demonstrated significant expertise in the Transportation industry by providing effective call center support for a long-standing client. Their ability to manage inbound and outbound calls efficiently has allowed the client to optimize resources while maintaining high service quality. Client feedback highlights the attentive management team and strong technical support, indicating that XACT is a reliable partner for businesses in the Transportation sector seeking to enhance their customer support operations. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings. [Read Full Review](https://clutch.co/go-to-review/xact/126853) ##### IT Services Experience XACT has demonstrated strong expertise in call answering and lead validation services, consistently meeting key performance indicators and providing quality assurance. Clients commend their responsiveness and flexibility, noting the effectiveness of their proactive quality assurance measures. The company fosters reliable partnerships through regular evaluations, making them a trustworthy choice for businesses in the IT Services sector seeking dependable support. Overall, feedback reflects a positive sentiment, indicating a strong fit for clients aiming for efficient operational solutions. - 1 review for it services industry - Unknown avg. project cost - Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients. [Read Full Review](https://clutch.co/go-to-review/xact/133122) ##### Arts, entertainment & music Experience XACT has demonstrated significant expertise in the Arts, entertainment, and music industry, particularly in managing seasonal service demands effectively. Clients praise their responsiveness, technical knowledge, and the ability to rapidly adapt to changing needs. One client noted the development of a comprehensive knowledge base that enhanced service delivery. Overall, feedback reflects a positive sentiment, with XACT being viewed as an integral partner that enhances operational efficiency and customer satisfaction in high-pressure environments. - 2 reviews for arts, entertainment & music industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform. [Read Full Review](https://clutch.co/go-to-review/xact/88667) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls. [Read Full Review](https://clutch.co/go-to-review/xact/127424) ##### Advertising & marketing Experience XACT has received positive feedback from clients in the Advertising & Marketing industry, highlighting their effective customer service solutions and competitive pricing. One client emphasized XACT's superior quality compared to previous providers, noting their responsiveness and strong reporting capabilities. The provider's expertise in managing customer interactions has significantly benefited clients, reinforcing their suitability for businesses seeking reliable support in this sector. Overall, XACT is recommended for their professionalism and value-driven services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service. [Read Full Review](https://clutch.co/go-to-review/xact/65272) ##### Chemicals & Biotechnology Experience The company demonstrates significant expertise in the Chemicals & Biotechnology sector, particularly in enhancing customer service for coatings companies. Clients commend their professionalism, adaptability, and effective training, which fostered confidence in customer representations. Their ability to customize solutions and maintain clear communication resulted in successful project outcomes, making them a strong candidate for businesses seeking reliable support in this industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service. [Read Full Review](https://clutch.co/go-to-review/xact/35364) ##### Nonprofit Experience XACT Telesolutions has demonstrated expertise in supporting nonprofit organizations, particularly in engagement and fundraising initiatives. Clients have praised their professional representation, friendly outreach, and customer service-oriented approach, which contributed to increased participant retention in events. The team's enthusiasm for assisting nonprofits further enhances their value. Overall, potential clients in the nonprofit sector can confidently consider XACT Telesolutions as a supportive partner for successful project execution. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls. [Read Full Review](https://clutch.co/go-to-review/xact/130011) ##### Financial services Experience XACT Telesolutions demonstrates strong expertise in the Financial services sector, particularly in addressing the needs of third-party administrators for insurance companies. Client feedback highlights their professionalism, effective training protocols, and commitment to performance monitoring through detailed weekly reports. The seamless integration of their services resulted in improved client satisfaction and competitive advantage for their partners. Overall, XACT is well-equipped to enhance operational efficiency in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives. [Read Full Review](https://clutch.co/go-to-review/xact/99860) ##### Retail Experience XACT has demonstrated strong expertise in the Retail industry, notably through their effective management of customer service operations for a catalog company. Clients have praised their thorough onboarding and adaptability to unique systems, emphasizing their commitment to understanding client needs. While they face challenges with new agent proficiency, overall sentiment reflects satisfaction with their partnership approach and dedication to problem-solving, making them a reliable choice for retail businesses seeking enhanced customer engagement solutions. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117818) - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system. [Read Full Review](https://clutch.co/go-to-review/xact/166577) ##### Education Experience XACT has received positive feedback from clients in the Education industry, particularly for their expertise in call management and student support services. Clients noted XACT's ability to effectively handle complex inquiries, maintain high service standards, and act as an extension of their organizations. Their flexibility and responsiveness significantly improved retention and customer satisfaction rates, making them a reliable partner for educational institutions aiming to enhance their student engagement and support operations. - 5 reviews for education industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training. [Read Full Review](https://clutch.co/go-to-review/xact/51492) - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training. [Read Full Review](https://clutch.co/go-to-review/xact/98662) - Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training. [Read Full Review](https://clutch.co/go-to-review/xact/112389) - Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117441) ##### eCommerce Experience The feedback from eCommerce industry clients highlights XACT's expertise in customer service scaling and flexibility, crucial for adapting to fluctuating business demands. Clients appreciate their proactive approach, strong collaboration, and ability to enhance the customer experience. The positive sentiment is evident through high satisfaction rates and measurable success, including achieving service level targets and receiving numerous commendations in reviews. Overall, XACT is positioned as a strategic partner for eCommerce businesses seeking to elevate their customer engagement. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086) ##### Information technology Experience The company has received positive feedback from clients in the Information Technology industry, highlighting their strong expertise in delivering tailored solutions and effective problem-solving skills. Clients commend the provider's ability to understand complex requirements and deliver projects on time and within budget, showcasing their reliability and technical proficiency. Overall, the sentiment indicates that this company is well-equipped to meet the diverse needs of potential clients in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Super Tool for Support (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117117) ##### Sports Experience Xact Telesolutions has demonstrated significant expertise in enhancing customer service for the Sports industry, particularly in recreational events. Clients praise their proactive approach, customization of staffing models, and effective communication, leading to increased customer satisfaction exceeding 80%. Their commitment to continuous improvement and tailored solutions positions them as a strong partner for businesses seeking to elevate their customer relations in the Sports sector. - 1 review for sports industry - Unknown avg. project cost - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services. [Read Full Review](https://clutch.co/go-to-review/xact/91306) ##### Healthcare Experience XACT demonstrates strong expertise in the Healthcare sector, particularly in providing tailored answering services for medical equipment companies. Clients commend their flexibility and effective communication, which facilitate improved customer relations and operational efficiency. Over several years, XACT has adapted to client needs, showcasing their commitment to service quality and responsiveness. Their proactive adaptation based on feedback highlights their impact on client operations, making them a viable partner for businesses seeking reliable support in the Healthcare industry. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation. [Read Full Review](https://clutch.co/go-to-review/xact/111043) ##### Other Industry Experience XACT demonstrates strong expertise in providing exceptional customer service solutions within the e-commerce health supplement sector. Clients appreciate their commitment to employee development and professional conduct, leading to effective 24/7 phone support implementation. The emphasis on partnership and adaptability amidst challenges has garnered positive feedback, with clients recognizing the balance of cost and performance as a significant strength. Overall, XACT is well-regarded for its ability to enhance customer experience, making them a suitable choice for businesses in the Other Industry. - 1 review for other industry industry - $200,000 – $999,999 avg. project cost - Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. [Read Full Review](https://clutch.co/go-to-review/xact/41356) #### Very responsive XACT is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Singapore (1 projects) - United States (31 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/xact?verified=true#reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### Great team #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Responsive Select VoiceCom is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Zenbooks](https://clutch.co/profile/zenbooks) #### 4.9 out of 5 star rating (10 reviews) - $1,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Ottawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 25% Accounting - 10% Back Office Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 10% Financial Consulting - 20% Fractional CFO Services - 10% Business Consulting #### Company description Zenbooks is an accounting and financial services firm offering comprehensive bookkeeping, tax advisory, and financial management solutions. Across reviews, clients consistently commend their responsiveness, knowledge, and timely delivery of services, with approximately 90% expressing satisfaction. Some clients noted areas for improvement such as increased language support and better project visibility, but overall, Zenbooks maintains a high standard of service. [Visit Website](https://zenbooks.ca/solutions/accounting/?utm_source=clutch.co&utm_medium=referral&utm_campaign=profile) #### Reviewed 7 times in the past 6 months In recent reviews, Zenbooks has received consistently positive feedback for their responsiveness, knowledge, and project management. Clients praised their ability to deliver on time and provide high-quality work, with one noting they 'cleaned up years of messy books' and enabled reliable financial forecasting. However, a few clients suggested improvements in project visibility and language support. Overall, the sentiment is highly favorable, highlighting Zenbooks as a capable partner in accounting and financial services. - 6 of 7 reviews are 5 stars - Less than $10,000 avg. project cost [Read 7 Recent Reviews](https://clutch.co/profile/zenbooks?sort_by=date_desc&verified=true#reviews) #### Experience in 9 industries Zenbooks has demonstrated expertise across multiple industries, including Advertising & Marketing, Business Services, Sports, Information Technology, Financial Services, Hospitality & Leisure, Real Estate, and Medical. Reviewers consistently highlight their strengths in bookkeeping, tax advisory, and payroll management. Sentiment is overwhelmingly positive, with clients praising Zenbooks' responsiveness, professionalism, and ability to streamline financial processes, making them a strong fit for organizations seeking reliable financial services in these sectors. [Read All Reviews](https://clutch.co/profile/zenbooks?verified=true#reviews) ##### Consulting Experience Zenbooks has received positive feedback within the Consulting industry, highlighting their expertise in bookkeeping and payroll management. Clients commend their accountability, consistency, and timely delivery of services. The firm successfully streamlines financial operations, allowing businesses to focus on growth. However, some clients noted the need for improved availability on critical payroll days. Overall, Zenbooks demonstrates a strong capacity to support consulting firms in managing their financial needs effectively. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Bookkeeping Services for Outsourced Conscious Sales Agency (5.0/5, Jul 21, 2023): Zenbooks provides bookkeeping services to an outsourced conscious sales agency. They align all the client's books, account for all transactions, produce profit and loss statements, and handle payroll. [Read Full Review](https://clutch.co/go-to-review/zenbooks/218608) ##### Real estate Experience Zenbooks has received positive feedback from real estate clients, highlighting their expertise in managing bookkeeping and tax services. Clients appreciate the efficient processes and timely delivery of services, indicating a strong focus on client needs. Their tech-savvy approach and the effectiveness of assigned accountants have been particularly praised. Overall, Zenbooks demonstrates a solid understanding of the real estate industry's requirements, making them a suitable partner for businesses seeking reliable financial management solutions. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting Services for Commercial Real Estate Company (5.0/5, Jul 19, 2023): Zenbooks provides accounting services for a commercial real estate company. The team manages the client's bookkeeping requirements, including payroll. They've handled the client's 2022 corporate tax returns. [Read Full Review](https://clutch.co/go-to-review/zenbooks/218007) ##### Information technology Experience Zenbooks demonstrates strong expertise in bookkeeping and financial management within the Information Technology sector, delivering timely and high-quality services. Client feedback highlights their professionalism, responsiveness, and solution-oriented approach, contributing positively to project management. The ongoing engagement indicates a reliable partnership, making Zenbooks a compelling choice for businesses seeking effective financial support in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Bookkeeping Services for Reverse Sourcing Platform (5.0/5, Mar 19, 2026): Zenbooks provides bookkeeping services for a reverse sourcing platform. The team's work includes end-of-year financial reports, tax declarations, and TPS declarations. [Read Full Review](https://clutch.co/go-to-review/zenbooks/444097) ##### Hospitality & leisure Experience Zenbooks demonstrates strong expertise in the Hospitality & Leisure industry, providing exceptional bookkeeping and financial management services to clients like Moniker Partners. Their commitment to timely and error-free deliverables, along with a client-centric approach, fosters trust and satisfaction. Clients commend their responsiveness and genuine care for client success, positioning Zenbooks as a valuable partner for businesses seeking reliable financial oversight in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Bookkeeping & Tax Filing Service for Corporate Travel Firm (5.0/5, Jul 13, 2023): Zenbooks provides bookkeeping services for a corporate travel and retreat planning company. The team oversees the client's month-end bookkeeping tasks and manages their tax filing and payroll management needs. [Read Full Review](https://clutch.co/go-to-review/zenbooks/216065) ##### Financial services Experience Zenbooks has received positive feedback from clients in the Financial services industry, particularly for their expertise in bookkeeping, tax, and CFO services. Clients appreciate their accuracy, timeliness, and effective project management, leading to faster month-end closures and reliable financial reports. The company's strong alignment with client values and culture further enhances their appeal. Overall sentiment suggests that Zenbooks is a proficient partner, capable of delivering high-quality financial services tailored to client needs. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for AI-Powered Platform (5.0/5, Mar 19, 2026): Zenbooks provides accounting, tax, and financial planning services for an AI-powered platform. The team delivers monthly financial reports, tax documents, and spending plans. [Read Full Review](https://clutch.co/go-to-review/zenbooks/444068) ##### Sports Experience Zenbooks demonstrates strong expertise in supporting amateur sports associations, particularly in payroll and bookkeeping. Clients appreciate their excellent communication, project management, and timely delivery of services. The positive sentiment reflects their capability to optimize processes and ensure compliance. However, feedback indicates a need for more bilingual staff and enhanced knowledge of quality control laws, suggesting areas for further improvement. Overall, Zenbooks is well-suited for organizations seeking reliable financial management in the Sports industry. - 1 review for sports industry - $10,000 – $49,000 avg. project cost - Accounting Services for Sports Association (3.5/5, Mar 24, 2026): Zenbooks provides accounting services for an amateur sports association. The team manages the client's payroll and bookkeeping and helps optimize processes. [Read Full Review](https://clutch.co/go-to-review/zenbooks/445139) ##### Business services Experience Zenbooks has received positive feedback from clients in the business services industry for their expertise in accounting and financial management. Clients appreciate their responsiveness, knowledge, and personalized approach to meeting financial goals. The company's strengths include timely submissions and thorough guidance on bookkeeping and tax compliance. However, some clients noted a desire for improved visibility in project management. Overall, Zenbooks demonstrates a strong impact on financial operations, making them a valuable partner for businesses seeking comprehensive financial services. - 2 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Accounting Services for Event Design & Furniture Rental Co (5.0/5, Mar 25, 2026): Zenbooks provides accounting services for an event design and a furniture rental company. Their work includes payroll, tax return preparation, system setup and training, and fractional controller services. [Read Full Review](https://clutch.co/go-to-review/zenbooks/445329) - Accounting for Business Services Company (5.0/5, Mar 30, 2026): Zenbooks provided accounting and bookkeeping services for a business services company. The team also ensured the client's financial compliance and provided the client with visibility. [Read Full Review](https://clutch.co/go-to-review/zenbooks/446675) ##### Advertising & marketing Experience Zenbooks demonstrates strong expertise in the Advertising & Marketing sector, with clients noting their impressive knowledge and ability to handle complex projects efficiently. Their proactive communication and timely delivery have garnered positive feedback, indicating a reliable partnership. Clients appreciate the cultural alignment and value for cost, making Zenbooks a fitting choice for businesses seeking to enhance their financial management and strategic growth within the industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for Media Company (5.0/5, May 14, 2026): Zenbooks provided accounting services for a media company. The team was responsible for cleaning up the client's accounting and handling their monthly bookkeeping and taxation needs. [Read Full Review](https://clutch.co/go-to-review/zenbooks/457203) ##### Medical Experience Zenbooks demonstrates strong expertise in the Medical industry, particularly in providing financial and operational support to clinics in medical aesthetics. Clients commend their innovative approach, attentiveness, and excellent project management. The ongoing engagement noted improvements in cash flow management and process streamlining. Overall, the sentiment is highly positive, suggesting that Zenbooks is a reliable partner for businesses seeking financial solutions in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for Medical Aesthetics Procurement Co (5.0/5, Mar 30, 2026): Zenbooks provides accounting services for a medical aesthetics procurement company. The team is responsible for setting up the client's system and offering ongoing bookkeeping support. [Read Full Review](https://clutch.co/go-to-review/zenbooks/446654) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Zenbooks' competitive pricing and exceptional value for money. Many reviews noted the company's ability to deliver high-quality services within budget constraints, with one client stating they chose Zenbooks for their 'good value for cost.' Overall sentiment is positive, as clients appreciate the blend of affordability and quality, with comments emphasizing that Zenbooks exceeded expectations in service delivery and responsiveness. [Read All Reviews](https://clutch.co/profile/zenbooks?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 4 cities - Guelph, Ontario (1 projects) - Ottawa, Ontario (4 projects) - Toronto, Ontario (1 projects) - Montreal, Quebec (1 projects) This provider is fluent in 2 languages: - English - French [View Reviews](https://clutch.co/profile/zenbooks?verified=true#reviews) --- ### [Growth Hub](https://clutch.co/profile/growth-hub) #### 4.8 out of 5 star rating (16 reviews) - < $25 average hourly rate - 50 - 249 employees - Udaipur, India #### Services Provided - Allocation of Expertise by Percentage - 25% AI Development - 60% Back Office Outsourcing - 15% Data Annotation Services #### Company description Growth Hub is a Business Process Outsourcing (BPO) company that specializes in data entry, research, and administrative support services. It consistently receives positive feedback for its efficiency, accuracy, and tailored Remote Back Office Solutions. With a high satisfaction rate, 100% of reviewers highlight Growth Hub's responsiveness and capacity for handling large volumes of data, making it a reliable partner for administrative outsourcing needs. [Visit Website](https://growth-hub.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### Exceeds expectations Clients have consistently praised Growth Hub for exceeding expectations in their service delivery. One client highlighted the team's efficiency and capability, stating their work has been 'impressive' and has 'exceeded our expectations throughout our engagement.' Another client noted that Growth Hub 'delivered on everything I requested,' transforming initial skepticism into trust. Overall, the sentiment is overwhelmingly positive, with clients appreciating the team's professionalism, communication, and adaptability. - BPO and Data Entry for Global Investment Bank (5.0/5, Aug 15, 2023): Over the two years we've worked with them, we've expanded the size of the team there. Growth Hub has proven to be very efficient, accurate, and capable. Their work has been impressive and has exceeded our expectations throughout our engagement. The Growth Hub team has proven to be very valuable. They've exceeded expectations in efficiency and their capability with particular tasks that are more challenging. [Read Full Review](https://clutch.co/go-to-review/growth-hub/225337) - Lead Generation Services for Credit Line Provider (4.5/5, Jan 12, 2022): The results of working with Growth Hub have been very impressive. They’ve delivered for us — they’ve proven my initial skepticism wrong. Growth Hub exceeded my expectations and delivered on everything I requested. We’re getting more inbound business inquiries than ever before. We’ve had more than 40 meetings with new leads since starting with Growth Hub. [Read Full Review](https://clutch.co/go-to-review/growth-hub/109591) #### 5 reviews mention Back Office Outsourcing Back Office Outsourcing & Task Automation for Finance Firm 5.0/5 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's back-office tasks. - 4 of 5 Back Office Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/growth-hub/313586) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Growth Hub as offering excellent value for money, with several reviews highlighting their competitive pricing and effective services. For instance, a Business Development Manager noted that Growth Hub provided 'good value for cost' and 'pricing fit our budget.' Similarly, a CEO remarked on their 'effective services and good pricing.' Overall, the sentiment is positive, with clients feeling satisfied with the return on investment, despite minor areas for improvement. [Read All Reviews](https://clutch.co/profile/growth-hub?verified=true#reviews) - Less than $10,000 (4 reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 4 countries - Italy (1 projects) - Singapore (1 projects) - United States (3 projects) - England (8 projects) [View Reviews](https://clutch.co/profile/growth-hub?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. Across reviews, 100% of clients commend their communication and ability to deliver quality results consistently. Their cost-effectiveness and strong alignment with client values are frequently highlighted, with 50% of reviewers noting staff longevity and reliability within their remote teams. [Visit Website](https://outsourced.co/) #### Reviewed 1 time in the past 6 months Recent client feedback for Outsourced highlights a strong partnership, particularly in recruitment services. A CEO from Quality People Pty Ltd noted that Outsourced's team effectively integrated into their operations, streamlining processes and enhancing recruitment efficiency. Michelle, the Client Success Director, received specific praise for her support, which was deemed crucial for the engagement's success. However, there were mentions of frustrations regarding staff operating controls, indicating room for improvement. Overall, sentiment remains positive, emphasizing value and cultural alignment. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Back Office Outsourcing Outsourcing Services for Video Production Services Firm 5.0/5 — Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. - 2 of 2 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) #### Experience in 8 industries The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Information technology Experience Outsourced receives consistently positive feedback from clients in the Information Technology sector, highlighting their expertise in remote staffing for digital commerce and efficient project management. Clients appreciate their responsiveness, strong cultural fit, and ability to deliver quality talent that aligns with business needs. The company's focus on timely communication and meeting project goals positions them as a reliable partner for IT services, making them a strong candidate for organizations seeking to enhance their digital capabilities. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) ##### Contracting Experience Reviews highlight Outsourced's expertise in recruitment solutions for the Contracting industry, particularly in streamlining hiring processes. Clients commend their ability to integrate seamlessly into existing teams, significantly reduce costs, and enhance recruitment efficiency. The positive sentiment is underscored by strong client relationships, notably with their Client Success Director, Michelle, who has been pivotal in ensuring client satisfaction. Overall, Outsourced is a promising fit for businesses seeking to optimize their recruitment strategies. - 1 review for contracting industry - Unknown avg. project cost - Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Outsourced provides recruitment services for a contracting company. The team has provided recruitment admin personnel and handles the hiring process, onboarding, and ongoing management. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (17 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company is a Business Process Outsourcing firm specializing in Offshore Back Office and Administrative Support Services. The reviews highlight their strong cultural fit, budget-friendly pricing, and exceptional responsiveness. They excel in rapid candidate sourcing and project management, consistently meeting deadlines. Review feedback is overwhelmingly positive, with no noted areas for improvement. [Visit Website](https://www.1840andco.com/back-office?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### Reviewed 2 times in the past 6 months Recent reviews of 1840 & Company highlight a strong commitment to understanding client needs and delivering qualified talent efficiently. Clients praised their excellent communication, timely candidate sourcing, and effective project management. One client noted the significant improvement in operational efficiency and customer service, while another appreciated the seamless navigation of compliance and HR complexities. Overall, the sentiment is highly positive, with clients expressing satisfaction and recommending 1840 & Company as a valuable long-term partner. - 2 of 2 reviews are 5 stars - 1 new review for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/1840-company?sort_by=date_desc&verified=true#reviews) #### Experience in 11 industries 1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) ##### Financial services Experience 1840 & Company has received positive feedback from clients in the Financial services industry, particularly for their expertise in building teams and sourcing candidates. A notable client highlighted their successful partnership in establishing a Philippines-based accounting team, citing the company's responsiveness and effective project management. Overall, clients appreciate the professionalism and capability of 1840 & Company, making them a strong candidate for businesses seeking reliable support in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Financial Services Firm (5.0/5, Apr 15, 2024): 1840 & Company provides HR services for a financial services company. They've helped the client find and screen candidates for their Philippines-based accounting team. [Read Full Review](https://clutch.co/go-to-review/1840-company/282305) ##### Healthcare Experience 1840 & Company has demonstrated a strong capability in the Healthcare industry, particularly in improving patient communication and enhancing customer service processes. Clients have noted their professionalism, timely delivery, and proactive support, leading to reduced customer complaints and improved client retention. Their expertise in technology-based healthcare solutions positions them well to meet the demands of organizations seeking to enhance patient interaction and overall operational efficiency. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Healthcare Co (5.0/5, Mar 21, 2025): 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to patients. [Read Full Review](https://clutch.co/go-to-review/1840-company/361622) ##### eCommerce Experience 1840 & Company demonstrates strong expertise in the eCommerce sector, particularly in talent acquisition and market expansion. Client feedback highlights their efficiency in delivering qualified candidates swiftly while adapting to client needs and time zones. Their high ratings and responsive communication reinforce their strengths in project management. Overall, they are well-positioned to assist eCommerce businesses in achieving growth and operational goals, making them a suitable partner for similar projects. - 1 review for ecommerce industry - Unknown avg. project cost - Recruitment Services for E-Commerce Company (4.5/5, Mar 11, 2025): 1840 & Company provided recruitment services for an e-commerce company. The team was tasked with hiring local, full-time staff members to help the client launch their services in North America. [Read Full Review](https://clutch.co/go-to-review/1840-company/358564) ##### Advertising & marketing Experience 1840 & Company has garnered positive feedback for their expertise in recruitment and hiring within the Advertising & Marketing sector. Clients appreciate their organized and professional approach, as well as their ability to deliver quality candidates efficiently. The overall sentiment reflects strong satisfaction with the company's communication and responsiveness, positioning them as a reliable partner for businesses seeking effective talent solutions in marketing. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Performance Marketing Company (5.0/5, Aug 19, 2024): 1840 & Company provided recruitment services for a performance marketing company. The team was responsible for vetting applicants and implementing a professional recruitment process for the client. [Read Full Review](https://clutch.co/go-to-review/1840-company/308385) ##### Telecommunications Experience 1840 & Company has demonstrated significant expertise in the Telecommunications sector, particularly in outbound sales for VoIP services. Clients commend their strong alignment with business values, effective project management, and rapid delivery of results. The company excels in training and supporting sales teams, achieving and exceeding KPIs consistently. Their operational leadership and deep understanding of telecommunications needs set them apart, making them a promising partner for businesses seeking growth in this industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider (5.0/5, Jun 21, 2024): 1840 & Company hires, trains, and manages B2B outbound sales reps for a VoIP telecom provider. The team uses a predictive dialer, provides daily and weekly reports, and handles over 150 cold calls daily.  [Read Full Review](https://clutch.co/go-to-review/1840-company/296007) ##### Software Experience 1840 & Company has received positive feedback regarding their expertise in software solutions, particularly in customer support and data management. Clients commend their responsiveness, adaptability, and effective project management, consistently achieving high performance metrics such as a 96% customer satisfaction rate. Their commitment to understanding client needs and delivering quality results makes them a strong candidate for businesses in the software industry seeking reliable partnerships. - 3 reviews for software industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Verification for Tech Company (5.0/5, Jul 26, 2022): 1840 & Company provides data verification services for a tech company, sourcing candidates from the Philippines. They also support the client's payroll system. [Read Full Review](https://clutch.co/go-to-review/1840-company/151554) - Customer Support for Fashion Wholesale Management Platform (5.0/5, Mar 10, 2023): 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Australia, and Japan shifts. [Read Full Review](https://clutch.co/go-to-review/1840-company/186221) - Call Center Services for Software Company (4.5/5, Jun 17, 2024): 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. [Read Full Review](https://clutch.co/go-to-review/1840-company/295137) ##### Manufacturing Experience 1840 & Company has demonstrated significant expertise in the Manufacturing industry, particularly in recruitment services. Clients have praised their ability to source high-quality candidates, even in challenging geographical contexts. The company maintains effective communication throughout the hiring process, delivering timely results and meeting specific client needs. Overall, their strengths in candidate sourcing and project management make them a strong candidate for businesses seeking recruitment support in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Recruitment Services for Manufacturing Company (4.5/5, Dec 15, 2023): 1840 & Company provided HR services for a manufacturing firm that caters to the irrigation industry. The team helped the client recruit a sales manager and general manager for their company. [Read Full Review](https://clutch.co/go-to-review/1840-company/256271) ##### Business services Experience 1840 & Company demonstrates strong expertise in providing tailored business services, particularly in accounting and bookkeeping. Clients appreciate their ability to match skilled professionals with specific needs, contributing to increased efficiency and capacity, as evidenced by a 25% rise in client load for one reviewer. Their proactive project management and global reach further enhance their appeal, making them a promising choice for businesses seeking reliable support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Record-Keeping Assistance for Accounting Firm (5.0/5, Feb 3, 2023): 1840 & Company provides bookkeeping and record-keeping assistance to an accounting and bookkeeping company. They take care of the repetitive and time-consuming processes and work around 10–15 hours per week. [Read Full Review](https://clutch.co/go-to-review/1840-company/179419) ##### Food & Beverages Experience 1840 & Company has demonstrated significant expertise in supporting Food & Beverages clients, particularly seen in their collaboration with Bluestone Lane, an Australian coffee shop. Clients praise their capacity for sourcing and onboarding qualified offshore talent, which has enabled businesses to enhance back office functions. Overall, the sentiment is highly positive, highlighting their strong communication and transparent billing practices, making them a suitable partner for companies looking to scale in the Food & Beverages industry. - 1 review for food & beverages industry - $50,000 – $199,999 avg. project cost - Backoffice Support for Coffee Shop (4.5/5, Jan 23, 2023): 1840 & Company provides accounting and back office services for a coffee shop. The team is responsible for bookkeeping, accounting, and monthly billing. [Read Full Review](https://clutch.co/go-to-review/1840-company/177392) ##### Retail Experience 1840 & Company has demonstrated expertise in the Retail industry by efficiently addressing HR outsourcing needs for clients. Their quick responsiveness, effective communication, and ability to provide a tailored selection of candidates have consistently impressed clients. The positive feedback highlights their strong impact as a reliable partner in recruitment, emphasizing their capacity to deliver suitable candidates swiftly. Overall, their proven track record and strong client relationships position them as a valuable choice for retailers seeking HR solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Staff Recruitment for Startup Incubator & Accelerator (5.0/5, Jul 29, 2022): 1840 & Company provides HR services for a startup incubator and accelerator. They handle recruitment efforts; the client provides the job description, and the team selects and assesses candidates. [Read Full Review](https://clutch.co/go-to-review/1840-company/152052) ##### Human Resources Experience Client feedback highlights 1840 & Company as a valuable partner in the Human Resources industry, particularly in recruitment services. They are praised for their strong cultural alignment, cost-effective solutions, and effective communication. Clients appreciate their dedication to the hiring and onboarding processes, noting a high quality of work and timely project management. Overall, the positive sentiment suggests that 1840 & Company is well-equipped to meet diverse HR needs, making them a strong candidate for organizations seeking HR support. - 1 review for human resources industry - Unknown avg. project cost - Finance & Accounting Outsourcing for Recruitment Services Co (4.5/5, Sep 5, 2025): 1840 & Company provides outsourced finance staff for a recruitment services company. The team is responsible for managing the client's bookkeeping. [Read Full Review](https://clutch.co/go-to-review/1840-company/403628) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (3 projects) - Kenya (1 projects) - United States (9 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 10 languages: - English - Spanish - Arabic - Mandarin - French - Italian - German - Hindi - Portuguese - Romanian [View Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a Business Process Outsourcing company renowned for its excellent administrative support services, specializing in back office services. With a high satisfaction rate reflected in over 90% positive reviews, clients praise their professionalism, responsiveness, and ability to enhance communication processes, with 80% of reviewers noting improved response times and client satisfaction. Their commitment to understanding client needs and delivering tailored solutions is a recurring theme across feedback. [Visit Website](https://bpo.topcustomerservice.com/) #### 19 reviews mention Back Office Outsourcing Customer Service & Back-Office Support for Protection Agency 5.0/5 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. - 19 of 19 Back Office Outsourcing reviews are 5 stars - 14 new reviews for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) #### Experience in 15 industries Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) ##### Advertising & marketing Experience Top Customer Service demonstrates significant expertise in the Advertising & marketing sector, particularly in content creation and customer service outsourcing. Clients commend their ability to produce high-quality, SEO-aligned content that enhances brand messaging and improves online presence. Their effective project management and responsiveness have led to increased user engagement and client satisfaction. Overall, their strengths in understanding brand voice and delivering tailored solutions make them a strong fit for businesses seeking to enhance their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Digital Agency (5.0/5, Jul 9, 2025): Top Customer Service has been hired by a digital agency to handle their customer service needs. The team is responsible for managing business calls, emails, and chats using RingCentral and Tawk.to. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/388610) - Content Writing Services for Digital Marketing Agency (5.0/5, Apr 19, 2026): Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/451150) ##### Automotive Experience Top Customer Service has received positive feedback from clients in the Automotive industry for their expertise in managing customer communications. Clients reported improved response times, enhanced customer satisfaction, and a professional representation of their businesses. The team effectively handled inquiries and appointment scheduling, demonstrating strong project management and organization. Their ability to adapt to client needs and maintain clear communication further solidifies their reputation as a reliable partner for automotive businesses seeking efficient customer support solutions. - 4 reviews for automotive industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Automotive Detailing Co (5.0/5, Dec 18, 2025): Top Customer Service provided email and chat customer support for an automotive detailing company. The team managed basic customer queries and ensured that all follow-ups were completed. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426401) - Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support solutions for a towing company. The team answered phone calls, responded to messages, managed appointment requests, and handled customer inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036) - Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): Top Customer Service provided customer support outsourcing services for a truck repair and maintenance company. The team managed the client's phone and email support and used a ticket-tracking system. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655) - Call Center Services for Auto Detailing Company (5.0/5, Mar 12, 2026): Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to manage calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442256) ##### Electric Experience Top Customer Service has received positive feedback from clients in the Electric industry, highlighting their expertise in customer support and call handling. Clients noted the professionalism of their agents, effective communication, and ability to reduce response times, leading to improved customer satisfaction. Their impact is evident in enhanced organization of service requests and strengthened client relationships, making them a strong candidate for businesses seeking reliable support in the Electric sector. - 2 reviews for electric industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Electrical Products Company (5.0/5, Mar 2, 2026): Top Customer Service provided customer service outsourcing for an electrical products company. The team managed inbound calls, responded to inquiries, managed emails, and assisted with service coordination. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439728) - Call Center Services for Electrical Services Firm (5.0/5, Mar 12, 2026): Top Customer Service provides call center services for an electrical services company. They handle customer support, document service requests, and schedule appointments for the client's electrical services. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442176) ##### Home Services Experience Top Customer Service has demonstrated significant expertise in the Home Services industry, providing comprehensive call center support and job dispatching services. Clients noted improvements in response times, customer communication, and operational efficiency, leading to higher job completion rates. Their professionalism and alignment with client values were particularly praised. Overall, the positive sentiment indicates they are a strong candidate for businesses seeking reliable customer service solutions within the Home Services sector. - 2 reviews for home services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Chimney Cleaning Company (5.0/5, Jun 20, 2025): Top Customer Service provides call center services for an air duct and chimney cleaning company. The team handles all incoming and outgoing calls, dispatches technicians, and follows up with customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383904) - Call Center Services for Home Safety & Improvement Firm (5.0/5, Mar 12, 2026): Top Customer Service provided call center support to a home safety and improvement firm. They handled inbound customer calls, answered questions about the client's services, and scheduled consultations. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442173) ##### Contracting Experience Top Customer Service has demonstrated exceptional expertise in the Contracting industry, specifically in managing customer inquiries for roofing services. Clients appreciate their ability to enhance response times and streamline communication, leading to improved customer satisfaction. The team is noted for its professionalism and adherence to client branding, ensuring a consistent representation. Overall, their proactive project management and effective call handling make them a strong candidate for businesses seeking reliable customer service support in the Contracting sector. - 1 review for contracting industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Roofing Company (5.0/5, Mar 12, 2026): Top Customer Service provided customer support services for a roofing company. They combined trained agents with AI-assisted systems to handle customer inquiries and appointment requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442170) ##### Education Experience Top Customer Service has garnered positive feedback from clients in the Education sector, particularly in childcare and online education. Clients praised their expertise in improving communication systems and support efficiency, resulting in faster response times and higher parent satisfaction. Their commitment to understanding clients' brand voice and fostering a supportive communication environment stands out. Overall, their reliable project management and adaptability demonstrate their strength in delivering quality service tailored to educational institutions' needs. - 4 reviews for education industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Online Education Company (5.0/5, Dec 17, 2025): Top Customer Service provided customer support services for an online education company. The team handled email and message-based customer support, helping to maintain consistent communication with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426115) - Customer Service Outsourcing for Daycare Center (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a daycare center. The team answered phone calls, responded to chats and emails, helped parents with questions, and ensured no message went unanswered. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426682) - Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): Top Customer Service provided customer service outsourcing for a daycare center. The team was responsible for handling email and phone support, streamlining their ticketing system, and training their staff. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647) - Customer Support Services for Childcare Center (5.0/5, Mar 4, 2026): Top Customer Service provided customer support for a childcare center. The team managed inbound parent inquiries by phone, email, and live chat, answered inquiries, and handled general information requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/440316) ##### Business services Experience Top Customer Service demonstrates notable expertise in the Business services industry, with clients praising their professionalism, responsiveness, and effective project management. Their ability to enhance customer support processes—evidenced by significant improvements in response times and customer satisfaction—highlights their strengths. Clients also appreciated the custom solutions and clear communication, making them a strong fit for businesses seeking to streamline operations and elevate customer experiences. - 2 reviews for business services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Top Customer Service designed and developed a custom customer-support portal for an appliance repair company. The team implemented modules for ticketing, customer inquiries, FAQs, and service request tracking. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033) - Customer Support Services for Tree Care Company (5.0/5, Mar 1, 2026): Top Customer Service provided outsourced customer support for a tree care company. Their team handled incoming calls, managed customer inquiries, scheduled service requests, and communicated with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439623) ##### Construction Experience Top Customer Service has demonstrated significant expertise in enhancing customer communication processes within the Construction industry. Clients reported improved response times, higher client satisfaction, and better organization of customer interactions. The company's strengths include a structured approach to problem-solving and effective training tailored to construction-specific needs. Overall, feedback highlights Top Customer Service's professionalism and its positive impact on client relationships, making them a suitable partner for businesses seeking to enhance their customer support systems. - 5 reviews for construction industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a construction company. The team answered phone calls, responded to emails and messages, managed client follow-ups, and scheduled inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426698) - Customer Support for Home Renovation Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a home renovation company. The team handled lead management and appointment scheduling, focusing on improving the client's customer response process. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427016) - Back Office Outsourcing for Construction Company (5.0/5, Feb 17, 2026): Top Customer Service provides customer support outsourcing services for a construction company. The team has recruited and trained customer service representatives who handle inbound and outbound inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436881) - Customer Support Consulting for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service evaluated a construction company's customer support workflow, designed a more efficient support system, and trained their team on best practices for client interaction. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437791) - Customer Service Outsourcing for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service provided customer service outsourcing for a construction company. The team evaluated the client's workflow, implemented response systems, and provided improvement guidance. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437793) ##### Legal Experience Top Customer Service has proven expertise in delivering exceptional call center support tailored for the legal industry. Clients report improved response times, enhanced client satisfaction, and efficient handling of inquiries, which allowed legal teams to focus on their core work. Their professionalism and understanding of legal processes stand out, making them a reliable partner for law firms seeking to optimize client communication and service delivery. - 3 reviews for legal industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Customer Support for Registration Services Co (5.0/5, Jul 18, 2025): Top Customer Service provides 24/7 outsourced customer support and call center services for a legal registration services company. The team handles phone, chat, and email queries using HubSpot and PhoneBurner. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/391162) - Call Center Services for Law Firm (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a law firm. The team managed inbound calls, client inquiries, appointment scheduling, and basic case-related communication. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434810) - Call Center Services for Law Firm (5.0/5, Feb 16, 2026): Top Customer Service provided call center services for a law firm. The team handled inquiries, scheduled appointments, logged client requests, followed up, communicated with the client, and more. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436658) ##### Medical Experience Top Customer Service demonstrates strong expertise in the Medical industry, particularly in dental care, as evidenced by their effective management of patient calls and appointment scheduling for Sea View Dental Center. Clients highlight their professionalism, prompt communication, and ability to enhance patient satisfaction through organized support. The positive outcomes include improved call handling and reduced missed appointments, indicating that Top Customer Service can significantly impact operational efficiency in healthcare settings. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Dental Clinic (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a dental clinic. The team managed patient calls and scheduled appointments, following the client's procedures. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434812) ##### Other industries Experience Top Customer Service has received positive feedback from clients in the Other industries sector, highlighting their expertise in managing customer support processes, including call handling and chatbot management. Clients praised the team's professionalism, adaptability, and ability to enhance customer satisfaction and engagement. Their tailored solutions have contributed to measurable improvements, such as reduced missed inquiries and faster response times. Overall, Top Customer Service is well-regarded for providing reliable and efficient support, making them a strong candidate for businesses seeking customer service solutions. - 6 reviews for other industries industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Ghostwriting Company (5.0/5, Jun 24, 2025): Top Customer Service provides customer service outsourcing for a ghostwriting company. The team manages inbound and outbound calls and emails, and has implemented a live chat option. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/384878) - Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service manages the chatbots and phone lines of an AI-based hiring system. The team responds to customers' queries about the client's system, following the provided documentation, SOPs, and SLAs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733) - Customer Service Outsourcing for Software Development Co (5.0/5, Jun 30, 2025): Top Customer Service provides remote customer service outsourcing for a software development company. The team manages the client's chatbot, incoming calls, and email communications using Jira and TalkTo. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/386342) - Customer Service Outsourcing for IT Services Company (5.0/5, Jul 3, 2025): Top Customer Service provides ongoing customer support services for a cybersecurity company. The team handles the client's chatbot platform and answers email inquiries and incoming calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387074) - Customer Support Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Top Customer Service provided customer support for a renovation and flooring company. The team managed phone calls, emails, and customer inquiries, answered questions, followed up, and helped with scheduling. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426804) - Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a tree care and landscaping company. The team handled inbound calls, chat and email support, and professional assistance for the client's customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028) ##### Non-profit Experience Top Customer Service has received positive feedback from Non-profit clients, highlighting their expertise in customer support operations. Clients from organizations like Early Edge Consultancy and Bridge To Home noted significant improvements in response times and customer satisfaction. The team's professionalism, responsiveness, and ability to adapt to specific needs were particularly praised. The overall sentiment reflects their effectiveness in enhancing client interactions and operational efficiency, making them a strong fit for Non-profit organizations seeking reliable support services. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): Top Customer Service provided customer support services for a nonprofit organization. The team managed customer messages, processed refunds and returns, and handled product-related inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420) - Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Top Customer Service provided customer support and virtual assistant services for a consulting company. The team handled inquiries, follow-ups, support tickets, CRM updates, data entry, and admin tasks. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868) ##### Real estate Experience Top Customer Service has demonstrated strong expertise in the real estate sector, providing effective virtual assistant solutions for property management. Clients commend their thorough training, seamless onboarding, and ability to manage tasks such as property inquiries and listings efficiently. Their project management is noted for timely delivery and excellent communication, leading to significant time savings for clients. Overall sentiment is positive, indicating that Top Customer Service is a reliable partner for businesses seeking support in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Aug 3, 2025): Top Customer Service provides virtual assistant services for a real estate company. They manage property listings on various websites, respond to inquiries, call potential buyers, and schedule meetings. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/395182) ##### Financial services Experience Top Customer Service has demonstrated significant expertise in the Financial services industry, specifically in enhancing customer support for credit unions. Clients have noted improved customer satisfaction and quicker resolution times due to the provider's multilingual support and AI-powered solutions. The company's responsiveness and project management skills have also been highlighted positively. Their ability to quickly train staff to meet unique requirements positions them as a strong fit for businesses seeking reliable customer service enhancements in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Credit Union (5.0/5, Jul 25, 2025): Top Customer Service provided customer support services for a credit union. The team offered technical support and multilingual chat, phone, and email support. They also handled back office duties. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/393246) ##### Government Experience Top Customer Service demonstrates strong expertise in the Government sector, specifically in supporting compliance-driven initiatives for the U.S. EPA. Their proficiency in customer support and proctoring services has led to improved student interactions and a reduction in technical issues. Clients commend their professionalism, timely communication, and effective management, highlighting their alignment with government values and goals. Overall, feedback indicates a high level of satisfaction, positioning them as a reliable partner for government projects. - 1 review for government industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service & Back-Office Support for Protection Agency (5.0/5, Jun 19, 2025): Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Valoris Center](https://clutch.co/profile/valoris-center) #### 4.9 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 15% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Valoris Center provides Back Office Services, including BPO and Administrative Outsourcing. Reviews highlight their effective project management, timely delivery, and strong communication, particularly praising their availability and affordability. Overall, clients express satisfaction with Valoris Center's capability in handling warranty repairs and improving response times, making them a reliable choice for remote office support. [Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support, with clients noting impressive responsiveness to needs and a strong cultural fit. One client, the Quality Manager of BRT SPA, highlighted the successful achievement of objectives related to customer experience and CSAT, praising the team's understanding and communication. Overall, sentiment reflects satisfaction with the value provided and the quality of service. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/valoris-center?sort_by=date_desc&verified=true#reviews) #### Experience in 7 industries Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) ##### Other Industry Experience Valoris Center has demonstrated strong expertise in providing scalable and cost-effective customer support solutions tailored for the Other Industry sector. Clients commend their ability to maintain high SLA scores, achieve 90% success in partner onboarding, and adapt quickly to industry dynamics. The company's flexibility and commitment to ongoing communication are highlighted as key strengths, making them a suitable partner for businesses seeking reliable customer service support. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931) ##### Financial services Experience Valoris Center has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer care and operational support. Clients praised their high service standards, achieving impressive metrics such as over 90% customer satisfaction scores and 95% first contact resolution rates. Their proactive approach, adaptability during challenges, and alignment with client values are noted strengths. Valoris is regarded as a reliable partner for enhancing customer engagement and operational efficiency, making them a strong fit for businesses in financial services. - 4 reviews for financial services industry - 4 reviews are 5 stars - Unknown avg. project cost - Customer Service for Financial Brand (5.0/5, Jan 27, 2022): Valoris Center is tasked with handling a financial brand's customer service operations. Their scope of work includes billing, information, and awareness campaigns. [Read Full Review](https://clutch.co/go-to-review/valoris-center/9646) - Call Center Services for Leasing Company (5.0/5, Oct 13, 2021): Valoris Center provides call center services for a leasing company. The team is responsible for various tasks including but not limited to inbound and outbound services, as well as back office support. [Read Full Review](https://clutch.co/go-to-review/valoris-center/33335) - Call Center & Sales Services for FinTech Platform Co (5.0/5, Nov 14, 2024): Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical card. [Read Full Review](https://clutch.co/go-to-review/valoris-center/330920) - Customer Service Outsourcing for Financial Services Company (5.0/5, Aug 4, 2025): Valoris Center provided customer service support for a financial services company. The team handled phone and email assistance, card activations, and technical payment issue resolutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/395388) ##### eCommerce Experience Valoris Center demonstrates expertise in the eCommerce sector, particularly in customer outreach and appointment-setting. Clients praise their flexibility, professional service, and effective communication, which yield a notable success rate of 20% in engaging potential customers. Their commitment to customer needs and innovative approaches make them a strong candidate for businesses looking to enhance their customer engagement strategies in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Optics Co (5.0/5, Mar 12, 2025): Valoris Center provides call center services for an optics company. The team has contacted customers from the client's database, set up appointments, and promoted campaigns. [Read Full Review](https://clutch.co/go-to-review/valoris-center/359013) ##### Business services Experience Valoris Center has received positive feedback for their expertise in providing customer support and call center services within the Business services industry. Clients appreciate their adaptability, proactive communication, and comprehensive reporting, which enhance overall service quality. The company aligns well with client values and demonstrates a strong commitment to meeting diverse needs. However, concerns about high personnel turnover highlight an area for potential improvement. Overall, Valoris Center is viewed as a valuable partner for businesses seeking reliable support solutions. - 1 review for business services industry - Unknown avg. project cost - Call Center Services for Digital Solutions Provider (4.5/5, Mar 3, 2023): Valoris Center provides call center services for a digital solutions provider. They assist B2B customers in setting up printing hardware by phone and email and offer troubleshooting and technical support. [Read Full Review](https://clutch.co/go-to-review/valoris-center/184265) ##### Arts, entertainment & music Experience Valoris Center has demonstrated strong capabilities in the Arts, entertainment & music industry, particularly in outbound service and CRM solutions. Clients appreciate their professionalism, flexibility, and the ability to adapt to specific industry needs. The high-quality standards of their outbound service, coupled with effective communication and training of agents, have led to impressive results, such as a 90% call rate within 15 minutes of lead submission. This makes Valoris a reliable partner for businesses seeking to enhance customer engagement in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Call Center Service for Automobile Company (5.0/5, Feb 21, 2023): Valoris Center provides call center services for an automobile producer. The team calls potential customers who fill in the contact form on the client's website. [Read Full Review](https://clutch.co/go-to-review/valoris-center/182029) ##### Automotive Experience Valoris Center demonstrates strong expertise and reliability in the Automotive industry, as evidenced by their successful execution of customer satisfaction surveys and lead management services for an automobile importer. Clients commend their professional team, customization capabilities, and effective communication, which enhance customer experience and satisfaction. The company's ability to integrate feedback into CRM systems contributes positively to client relationships and sales conversion, making them a valuable partner for automotive businesses seeking to improve service quality and customer loyalty. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Automobile Importer And Distribution Company (5.0/5, Jan 13, 2023): Valoris Center has been hired by an automobile importer and distribution company to conduct a customer satisfaction survey. They have collected data, customized it, and integrated it into a CRM platform. [Read Full Review](https://clutch.co/go-to-review/valoris-center/175878) ##### Consumer Products Experience Valoris Center demonstrates notable expertise in the Consumer Products industry, particularly in providing flexible consumer support and back-office services. Clients appreciate their multichannel approach to communication and their ability to adapt to fluctuating demands. The team's coordination and commitment to enhancing customer satisfaction have received positive feedback. However, there is a suggestion for improvement regarding the agents' attention to detail. Overall, Valoris Center is well-positioned to meet the dynamic needs of businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach. [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320) ##### Retail Experience Valoris Center demonstrates strong expertise in the Retail industry, particularly in customer support and call center solutions. Clients appreciate their proactive approach, flexibility, and alignment with business values, which enhance customer satisfaction through effective feedback management. Measurable improvements in response rates and service level agreements underscore their impact. Overall, Valoris Center's commitment to understanding client needs positions them as a valuable partner for Retail businesses seeking reliable customer service solutions. - 1 review for retail industry - $50,000 – $199,999 avg. project cost - Call Center Services for Retail Company (4.5/5, Dec 9, 2025): Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/424478) ##### Other industries Experience Valoris Center demonstrates strong expertise in the Other industries sector, particularly in customer support services. Clients commend their flexibility and adaptability in handling fluctuating demands, as well as their effective communication and project management. Notable strengths include a high SLA score and impressive customer satisfaction levels. Overall sentiment reflects a positive partnership experience, with clients appreciating the company's responsive approach and ability to scale operations efficiently, making them a suitable choice for businesses in need of reliable support. - 3 reviews for other industries industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach. [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320) - Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931) - Customer Service Outsourcing for Freight Transportation Co (5.0/5, Mar 27, 2026): Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. [Read Full Review](https://clutch.co/go-to-review/valoris-center/446143) #### Very responsive Valoris Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Austria (1 projects) - Croatia (1 projects) - Italy (1 projects) - Romania (8 projects) - Russia (1 projects) This provider is fluent in 12 languages: - English - Spanish - Russian - German - French - Italian - Romanian - Serbian - Slovenian - Bulgarian - Dutch - Polish [View Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) --- ### [Smith.ai](https://clutch.co/profile/smithai) #### 4.8 out of 5 star rating (77 reviews) - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 10% Back Office Outsourcing - 50% Call Center Services - 10% Conversion Optimization - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Smith.ai is a company providing Business Process Outsourcing and Remote Back Office Solutions, particularly focusing on phone answering and appointment setting services. Reviews indicate a mixed reception, with approximately 67% mentioning positive outcomes like thoroughness and good customer service, while 33% raise concerns about service cancellation and poor customer service experiences. Overall, Smith.ai offers a valuable service, but potential clients should approach with caution regarding contract terms. [Visit Website](https://smith.ai/?utm_source=clutch.co&utm_medium=review_site) #### Reasonable pricing Clients frequently highlight Smith.ai's reasonable pricing as a significant advantage. One law firm owner noted their services were 'flawless and affordable,' while another partner emphasized that their 'service, cost, and ease of use' were particularly impressive. A marketing agency representative also praised the pricing structure, stating it is based on actual phone calls, further enhancing its value. Overall, the sentiment regarding pricing is overwhelmingly positive, with clients appreciating the affordability relative to the quality of service provided. - Answering Service Engagement for Law Firm (5.0/5, Oct 28, 2021): Smith.ai worked around my monthly budget. The onboarding specialist was not pushy to get a higher monthly fee from me but instead worked with my capacity. Smith.ai also has a referral program that gives incentive to current clients. Lastly, I like the fact that Smith.ai charges per call and not per minute. Many virtual receptionists companies charge per minute. The per call charge works better for me. [Read Full Review](https://clutch.co/go-to-review/smithai/3537) - Call Center Services for Small Law Firm (5.0/5, Jul 20, 2020): The service, cost, and ease of use impressed us. [Read Full Review](https://clutch.co/go-to-review/smithai/139661) - Call Center Services for Marketing Agency (5.0/5, Nov 8, 2020): The pricing is based on real phone calls and they pickup 24/7 bilingual. [Read Full Review](https://clutch.co/go-to-review/smithai/109057) #### Experience in 9 industries Smith.ai has received positive feedback primarily from clients in the legal, healthcare, and business services industries. Reviewers in the legal sector consistently praised the professionalism and responsiveness of Smith.ai, noting improvements in client communication and lead conversion rates. In the healthcare field, clients highlighted their effectiveness in managing appointment bookings. Overall, Smith.ai is recognized for its high-quality customer service, efficiency in handling calls, and ability to integrate smoothly with various business operations, making them a suitable partner across these sectors. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) ##### Financial services Experience Smith.ai has received positive feedback from clients in the financial services industry, notably for their expertise in call handling and appointment scheduling. Clients appreciate the professionalism of their virtual assistants, which helps maintain a strong client relationship without revealing their virtual nature. Their solutions effectively assist financial practices in capturing new business and managing communications efficiently, with notable strengths in responsiveness and ease of setup. Overall, Smith.ai is well-regarded for delivering on promises and enhancing operational efficiency for financial service providers. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Work for Financial Planner (5.0/5, May 21, 2020): A financial practice hired Smith.ai to answer its phones. They cover phones during working hours, evenings, and weekends, scheduling appointments, filtering sales calls, and making outbound calls occasionally. [Read Full Review](https://clutch.co/go-to-review/smithai/93095) - Call Center Services for Accounting Services Company (5.0/5, Jul 9, 2025): Smith.ai provides ongoing call center services for a tax and accounting firm. The team answers calls, takes messages, forwards calls, and responds to customers' queries. [Read Full Review](https://clutch.co/go-to-review/smithai/388861) ##### Consulting Experience Smith.ai has received positive feedback for its exceptional call answering and appointment confirmation services in the Consulting industry. Clients appreciate the personable and professional support, noting a significant enhancement in their business image. The team's timely delivery and innovative solutions further reinforce their strengths. Overall, Smith.ai demonstrates strong expertise, making them a valuable partner for companies seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for IT Services Provider (5.0/5, Jan 3, 2026): Smith.ai provides call center services for an IT services provider. The team answers customer calls, schedules appointments, and makes outgoing calls to confirm appointments and ask questions to customers. [Read Full Review](https://clutch.co/go-to-review/smithai/428226) ##### Healthcare Experience Smith.ai has received positive feedback from clients in the Healthcare industry, highlighting their expertise in virtual receptionist services. Clients appreciated Smith.ai's responsiveness, thoroughness, and seamless project management, noting significant improvements in call handling, appointment setting, and patient communication. The implementation of their services led to higher conversion rates and increased patient engagement. Overall, Smith.ai is well-regarded for enhancing operational efficiency within healthcare practices, making them a strong candidate for similar projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. [Read Full Review](https://clutch.co/go-to-review/smithai/234021) - Virtual Receptionist Services for Healthcare Clinic (5.0/5, Jul 28, 2025): Smith.ai provides virtual receptionist services for a healthcare clinic. The team handles calls, web chats, texts, appointment bookings, lead qualification, and customer intake. [Read Full Review](https://clutch.co/go-to-review/smithai/393718) ##### Other Industry Experience Smith.ai has demonstrated significant expertise in the Other Industry sector, particularly for businesses like veterinary practices and service-oriented companies. Clients commend their ability to capture leads and enhance communication by managing missed calls effectively. The seamless implementation process, exceptional customer service, and competitive pricing are highlighted as strengths. Overall, clients report measurable outcomes, such as increased appointments and scheduled clients, indicating that Smith.ai can be a valuable partner for businesses seeking to improve their customer engagement and operational efficiency. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Receptionist Services for Cleaning Service6 (5.0/5, May 8, 2021): Smith.ai was tasked with providing receptionist services for a cleaning service. The client wanted a team that would answer their calls and set meetings when the client was busy. [Read Full Review](https://clutch.co/go-to-review/smithai/144222) - AI-Based Phone Answering Solution for Veterinary Practice (5.0/5, Jul 25, 2025): Smith.ai has implemented an AI-based phone answering service for a veterinary family practice. The solution answers calls that the receptionist cannot reach and checks if the caller is a customer or a lead. [Read Full Review](https://clutch.co/go-to-review/smithai/393174) ##### Hospitality & leisure Experience Smith.ai has received positive feedback from clients in the Hospitality & Leisure industry, particularly for their effective AI receptionist services. A travel agent noted the solution's accuracy in capturing call details, allowing for improved follow-up and operational efficiency. Clients appreciate the cost-effectiveness and the seamless integration of call handling, which frees up valuable time for other tasks. Overall, Smith.ai demonstrates significant expertise and impact, making them a strong fit for businesses seeking to enhance customer engagement in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Travel Agency (5.0/5, Jul 10, 2025): Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail price. [Read Full Review](https://clutch.co/go-to-review/smithai/388892) ##### Other industries Experience Smith.ai received mixed feedback from clients in the Other industries sector, with notable strengths in timely call answering and accurate message-taking. However, concerns were raised regarding their customer service, particularly in cancellation processes, leading to a negative overall sentiment. Clients highlighted the provider's responsiveness to needs but expressed frustration with unresolved billing issues. Potential clients should weigh these strengths against potential service challenges when considering Smith.ai for projects in the Other industries. - 1 review for other industries industry - $10,000 – $49,000 avg. project cost - Call Center Services for HVAC Contractor (0.5/5, Oct 3, 2023): Smith.ai provided call center services for an HVAC contractor. The team was responsible for answering end customer's calls and messages while adhering to a structured script. [Read Full Review](https://clutch.co/go-to-review/smithai/237473) ##### Utilities Experience Smith.ai demonstrates strong expertise and professionalism in the Utilities industry, offering tailored virtual telephone reception services. Clients appreciate their flexible setup and efficient communication, emphasizing the quality of service and responsiveness. The ability to customize call handling according to specific business needs is a significant strength. Overall, the sentiment is highly positive, indicating that potential clients in the Utilities sector can expect reliable support and effective management of customer interactions. - 1 review for utilities industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Reception Services for Defense Attorney (5.0/5, May 28, 2020): Smith.ai is providing virtual telephone reception services for a defense attorney. For incoming calls, they take messages or forward the calls. [Read Full Review](https://clutch.co/go-to-review/smithai/97794) ##### Arts, entertainment & music Experience Smith.ai has demonstrated significant expertise in providing call answering services for clients in the Arts, entertainment, and music industry. A recording studio owner praised their professionalism and ability to capture leads, noting a doubling of inquiries since engagement. The integration with CRM systems and prompt adjustments to service workflows were highlighted as strengths. Overall, clients appreciate the outstanding customer service, making Smith.ai a reliable partner for enhancing operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Recording Studio (5.0/5, May 9, 2020): Smith.ai provided call answering services for a recording studio. The team books appointments for the client, schedules consultations, and answer's customer's questions. [Read Full Review](https://clutch.co/go-to-review/smithai/83287) ##### IT Services Experience Smith.ai receives positive feedback for its expertise in managing call volumes and providing virtual receptionist services, essential for IT service providers. Clients laud the professionalism and consistency of their team, contributing to enhanced customer interactions and direct business growth. Their scalable and repeatable systems are highly valued, although minor improvements in onboarding were noted. Overall, Smith.ai is deemed a strong partner for IT service organizations seeking reliable and effective call management solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Voice Services & Virtual Chat for IT Security Firm (5.0/5, Jan 17, 2020): A managed security services provider needed someone to manage their call volume and serve as their virtual office assistant while they were out in the field. Smith.ai now handles all their incoming calls and chat. [Read Full Review](https://clutch.co/go-to-review/smithai/120150) ##### Legal Experience Smith.ai has received diverse feedback from clients in the Legal industry, highlighting their robust virtual receptionist services. Clients commend the professional demeanor and responsiveness of receptionists, which enhances client interactions and appointment scheduling. Some reviews noted issues with spam call filtering, while others praised the quality of lead qualification and overall service efficiency. Overall, Smith.ai is regarded as a valuable partner for law firms seeking to improve client contact management and operational efficiency. - 53 reviews for legal industry - 49 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Engagement for Law Firm (5.0/5, Oct 28, 2021): A law firm receives multiple calls at all hours from both current and potential clients. They tapped Smith.ai in order to field these calls and manage the workload on their behalf. [Read Full Review](https://clutch.co/go-to-review/smithai/3537) - Appointment Setting for Law Office (5.0/5, Dec 17, 2021): Smith.ai is providing appointment setting services for a law office. They're tasked with answering and filtering calls and collecting contact information from callers and emailing them to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/6998) - Virtual Receptionists for Law Firm (5.0/5, Jan 3, 2022): Smith.ai provides virtual receptionist services for a law firm. The team is in charge of answering calls from potential and current clients on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/7794) - Virtual Receptionist Services for Law Firm (5.0/5, Apr 12, 2022): Smith.ai is providing virtual receptionist services for a law firm. Their responsibilities include managing the inflow of calls, verifying leads, evaluating potential clients, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/15715) - Call Center Services for Law Firm (5.0/5, May 25, 2022): Describe.ai provides 24/7 answering services for a local law firm. They take messages and send them to the client for each call that comes through. [Read Full Review](https://clutch.co/go-to-review/smithai/20461) - Ongoing Call Support for Law Firm (4.0/5, May 31, 2022): A law firm hired Smith.ai to manage their virtual receptionist services. The assigned team handles calls and schedules consultations for prospective and current clients 24/7. [Read Full Review](https://clutch.co/go-to-review/smithai/21147) - Virtual Receptionist Services for Employment Law Firm (5.0/5, Jun 16, 2022): Smith.ai provides virtual receptionist services for an employment law firm. Their resources handle all incoming calls for the client and transmit the information that they gain from the callers to the company.  [Read Full Review](https://clutch.co/go-to-review/smithai/23233) - Virtual Receptionist Services for Immigration Law Firm (5.0/5, Jun 28, 2022): Smith.ai serves as the 24/7 virtual receptionist of an immigration law firm. They answer and make calls in English and Spanish using the client-provided script and send the call recordings to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/24647) - Answering Services for Law Firm (5.0/5, Feb 28, 2020): Smith.ai provides answering services for a boutique law firm. This includes answering all of the client's calls during business hours and following up with voicemails after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/26391) - Virtual Receptionist Services for Criminal Defense Practice (5.0/5, Jul 30, 2020): Smith.ai provides virtual receptionist services for a criminal defense practice. the team is responsible for screening potential clients and taking messages from current clients. [Read Full Review](https://clutch.co/go-to-review/smithai/26901) - Call Center Services for Immigration Law Firm (5.0/5, Mar 3, 2020): Smith.ai manages the call center, routing calls to the in-house team and taking accurate messages as needed. [Read Full Review](https://clutch.co/go-to-review/smithai/29063) - Intake Services for Law Firm (5.0/5, Aug 4, 2020): Smith.ai provides call center services for a law firm. The team is responsible for creating an intake script, handling client intake, and providing a call synopsis. [Read Full Review](https://clutch.co/go-to-review/smithai/30799) - Call Center Services for Legal Firm (5.0/5, Mar 13, 2020): Smith.ai provided virtual receptionist services for a legal firm. The team went on to answer all incoming calls, collect payments, and schedule consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/36263) - Virtual Reception Services for Small Law Firm (5.0/5, Mar 27, 2020): Smith.ai is providing virtual receptionist services for a small law firm. [Read Full Review](https://clutch.co/go-to-review/smithai/46030) - Virtual Reception Services for Small Law Firm (5.0/5, Jan 28, 2021): Smith.ai provides ongoing virtual reception services for a small law firm. The team answers incoming calls, schedule calls, and follow up on leads and clients. [Read Full Review](https://clutch.co/go-to-review/smithai/49783) - Virtual Receptionist Services for Law Firm (5.0/5, Sep 4, 2020): A law firm hired Smith.ai to handle its scheduling and act as the first point of contact for the business. [Read Full Review](https://clutch.co/go-to-review/smithai/56905) - Call Center Services for Law Firm (5.0/5, Sep 15, 2020): The team supports a law firm through their call center service solutions. Smith.ai answers inbound calls, collects detailed information, and place outbound calls for the company. [Read Full Review](https://clutch.co/go-to-review/smithai/64355) - Virtual Customer Service Assistance for Law Firm (5.0/5, Jun 29, 2021): Smith.ai is working for a law firm as their virtual receptionist. Their main task is to receive incoming calls to organize for the firm.  [Read Full Review](https://clutch.co/go-to-review/smithai/68567) - Call Center Services for Law Firm (5.0/5, Jul 8, 2021): Smith.ai was hired by a law firm to handle their calls. They are in charge of screening the calls that the client receives, transferring prospective clients for immediate handling and screening out the rest. [Read Full Review](https://clutch.co/go-to-review/smithai/77047) - Virtual Receptionist Services for Estate Planning Law Firm (5.0/5, May 4, 2020): A boutique estate planning firm hired Smith.ai for virtual receptionist services. They provide 24/7 phone answering services. [Read Full Review](https://clutch.co/go-to-review/smithai/77755) - Outsourced Receptionist for Law Firm (5.0/5, May 6, 2020): Smith.ai provided outsourced phone support and receptionist work for a law firm. Their team was trained on the firm's needs before answering calls in a professional manner.  [Read Full Review](https://clutch.co/go-to-review/smithai/80001) - Virtual Receptionist for Private Law Firm (5.0/5, May 6, 2020): Smith.ai provided a virtual receptionist for a private law practice. Their rotating staff provided both call-back and intake services in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/smithai/80110) - Virtual Receptionists for Attorney (5.0/5, May 7, 2020): An attorney hired Smith.ai to answer phone calls during office hours. The receptionist takes basic information from the caller, transcribes the information, and emails it to the attorney. [Read Full Review](https://clutch.co/go-to-review/smithai/81547) - Phone Answering Services for Law Firm (5.0/5, Dec 31, 2021): A law firm has tasked Smith.ai with handling their client calls. The team responds to queries based on a pre-provided script and generates call summaries upon concluding each conversation. [Read Full Review](https://clutch.co/go-to-review/smithai/101325) - Call Center Services for Estate Planning Legal Firm (5.0/5, Jun 4, 2020): Smith.ai provided call center services for an estate planning law practice. The team serves as a receptionist for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/104218) - Virtual Reception & Intake Services for Law Firm (5.0/5, Jun 20, 2020): Smith.ai provides virtual reception and intake services for a law firm. They take detailed messages and schedule appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/117440) - Voice Services & Chatbot Integration for Law Firm (4.5/5, Jan 16, 2020): Providing answering services at first, Smith.ai’s scope changed to setting up and maintaining a chatbot for a law firm. They built a playbook and integrated the tool with the client’s CRM to collect leads. [Read Full Review](https://clutch.co/go-to-review/smithai/119269) - Voice Services for Law Firm (5.0/5, Jan 17, 2020): Smith.ai provides ongoing call services for a law firm. They handle inbound and outbound calls, along with managing the chat tool and scheduling any consultations or calls.  [Read Full Review](https://clutch.co/go-to-review/smithai/120246) - Call Center Services for Tenant Law Firm (5.0/5, Jun 24, 2020): Smith.ai provides call center services for a tenant law firm. The team is responsible for reception services, taking over 100 calls from potential and existing customers and providing 24-hour services. [Read Full Review](https://clutch.co/go-to-review/smithai/120567) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 6, 2020): Smith.ai provided virtual receptionist services for a small law firm. The team was responsible for answering calls, taking and passing along messages, and scheduling consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/128691) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 7, 2020): Smith.ai provided virtual receptionist services for an immigration law firm. They supplied call-answering and call response services. [Read Full Review](https://clutch.co/go-to-review/smithai/129985) - Virtual Receptionist for Family Law Firm (5.0/5, Jul 9, 2020): Smith.ai provides virtual receptionist services for a family, criminal, and car wreck legal firm. The team is responsible for answering incoming calls 24 hours a day. [Read Full Review](https://clutch.co/go-to-review/smithai/131408) - Call Center Services for Law Firm (5.0/5, Sep 13, 2021): Smith.ai provides call center services for a law firm. The team handles the after-woking hours calls from third-party clients. [Read Full Review](https://clutch.co/go-to-review/smithai/131435) - Receptionist Services for Immigration Law Firm (5.0/5, Apr 22, 2021): Smith.ai was outsourced by an immigration law firm for receptionist services. As the client's customer base grow exponentially, the vendor submits lists of phone calls and each of their end client's needs. [Read Full Review](https://clutch.co/go-to-review/smithai/132580) - Call Center Services for Family Attorney (5.0/5, Feb 10, 2020): Smith.ai served as phone operators to handle the large call volume of a family law firm. They deployed a rotating team of receptionists who were responsible for answering basic questions and screening clients. [Read Full Review](https://clutch.co/go-to-review/smithai/135800) - Virtual Receptionist for Business Trademark Law Firm (5.0/5, Jul 17, 2020): Smith.ai provides virtual reception services for a business trademark law firm including client intake, explanation of services, and scheduling initial meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/138396) - Call Center Services for Small Law Firm (5.0/5, Jul 20, 2020): Smith.ai provides call center services for a small law firm. The team provides 24/7 phone answering services to ensure no calls are missed after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/139661) - Receptionist Services for Intellectual Property Law Firm (5.0/5, May 5, 2021): Smith.ai offers virtual receptionist services for an intellectual property law firm. The vendor is in charge of handling new leads, handling sales calls, and transferring and taking messages. [Read Full Review](https://clutch.co/go-to-review/smithai/141746) - Virtual Receptionist Services for Attorney (5.0/5, Feb 17, 2020): Smith.ai provided virtual receptionist services with the aim of facilitating communication with internal stakeholders' clients. [Read Full Review](https://clutch.co/go-to-review/smithai/141749) - Virtual Receptionist for Federal Employment Attorney (5.0/5, Jul 26, 2020): Smith.ai served as a virtual receptionist for an employment attorney. The team is responsible for screening out spam and answering calls. [Read Full Review](https://clutch.co/go-to-review/smithai/145102) - Staff Augmentation for Legacy Law Firm (5.0/5, Feb 21, 2020): Smith.ai answers telephones for internal stakeholders when they are busy or out of the office. [Read Full Review](https://clutch.co/go-to-review/smithai/145115) - Answering & Web Chat Services for Personal Injury Law Firm (5.0/5, Dec 26, 2020): Smith.ai provides answering and online chat services for a personal injury law firm's new leads. The team ensures that all prospective clients can schedule appointments at any time.  [Read Full Review](https://clutch.co/go-to-review/smithai/145440) - Front Desk Services for Estate Planning Firm (5.0/5, Dec 28, 2020): Smith.ai provides ongoing call center services for an estate planning firm. The team handles the call screenings, appointments, and messages. [Read Full Review](https://clutch.co/go-to-review/smithai/146481) - Inbound Call Answering for Law Practice (5.0/5, Feb 26, 2020): Smith.ai provides ongoing answering services for a law business. They handle incoming calls from potential and current clients, directing contact and conveying messages.  [Read Full Review](https://clutch.co/go-to-review/smithai/147707) - Virtual Reception Services for Law Practice Firm (5.0/5, Sep 15, 2022): Smith.ai provides virtual reception services for a family law firm. The team acts as the initial point of contact for prospective customers, takes their information, and schedules meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/158408) - Call Center Services for Law Firm (5.0/5, Jan 11, 2023): Smith.ai provided call center services to a law firm. They answered calls, took messages, and routed calls. [Read Full Review](https://clutch.co/go-to-review/smithai/175542) - Call Center Services for Business Law Firm (5.0/5, May 2, 2023): Smith.ai provides call center services for a business law firm. The team also handles the client's consultation scheduling needs.  [Read Full Review](https://clutch.co/go-to-review/smithai/198811) - Call Center Services for Family Law & Estate Planning Firm (5.0/5, Jul 21, 2023): Smith.ai provides call center services for a family law and estate planning firm. The team is responsible for answering phone calls during work and non-work time to avoid missing calls. [Read Full Review](https://clutch.co/go-to-review/smithai/218717) - Call Center Services for Criminal Defense Law Firm (5.0/5, Jan 17, 2024): Smith.ai provides call center services for a criminal defense law firm. The team answers all the client's incoming phone calls and enters information into their CRM. [Read Full Review](https://clutch.co/go-to-review/smithai/262239) - Call Center Services for Immigration Law Firm (5.0/5, Dec 20, 2024): Smith.ai provides call center services for an immigration law firm. The team handles incoming calls and qualifies leads for the firm. [Read Full Review](https://clutch.co/go-to-review/smithai/339019) - Call Center Services for Family Law Firm (5.0/5, Jul 20, 2025): Smith.ai provides call center services for a family law firm. The team answers calls for potential leads and helps with scheduling via live agents. [Read Full Review](https://clutch.co/go-to-review/smithai/391561) - Call Center Services for Law Firm (0.5/5, Aug 26, 2025): Smith.ai provides ongoing call center services for a personal injury law firm. The team is responsible for taking messages and handling calls for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/401172) - AI Chatbot for Law Firm (2.0/5, Oct 24, 2025): Smith.ai has provided a chat platform for a law firm. The solution is intended to provide an AI chatbot for answering basic service questions and scheduling appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/smithai/415593) ##### Manufacturing Experience Smith.ai has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in virtual receptionist services. Clients appreciate the prioritization of sales opportunities and effective management of customer inquiries, which has allowed manufacturing teams to focus on production without interruptions. The company's responsiveness and user-friendly setup further enhance their value. Overall, Smith.ai is well-regarded for improving organizational efficiency and communication, making them a strong fit for businesses in the Manufacturing sector. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Screen Printing & Embroidery Co (5.0/5, Aug 25, 2025): Smith.ai provides virtual receptionist services for a screen printing and embroidery company. The team answers calls, manages call forwarding, takes messages, and handles customer inquiries. [Read Full Review](https://clutch.co/go-to-review/smithai/400763) ##### Nonprofit Experience The reviews reflect a positive sentiment towards the company's expertise in serving the Nonprofit sector, particularly in enhancing operational efficiency. Clients commend their customizable chatbot solution, which has significantly reduced call volumes and improved member engagement. The provider's strong customer service and responsiveness are frequently highlighted as key strengths, making them a reliable partner for Nonprofits seeking innovative communication tools. Overall, they demonstrate a solid understanding of Nonprofit needs and deliver impactful solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Chatbot Solution for Legal Nonprofit (5.0/5, Jan 21, 2020): Smith.ai developed a custom chatbot to deal with questions from the public and members. [Read Full Review](https://clutch.co/go-to-review/smithai/121923) ##### Business services Experience Smith.ai has received positive feedback from clients in the Business Services industry, highlighting their expertise in call handling and customer service. Clients appreciate the professional and personal interaction, which enhances client relationships. The company’s strengths include rapid adaptability to client needs, effective spam call management, and a high degree of accountability. Overall, Smith.ai is recognized for significantly impacting client acquisition and satisfaction, making them a strong candidate for businesses seeking reliable support. - 4 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Live Answering Services for Family Law Office (5.0/5, Dec 27, 2021): A family law office hired Smith.ai to answer and direct calls that come from prospective customers, existing clients, and professional connections. The team provides the backup during events of short staffing. [Read Full Review](https://clutch.co/go-to-review/smithai/7518) - Inbound Call Answering for Legal Tech Startup (5.0/5, Mar 8, 2020): Smith.ai answers the inbound phone calls for a legal tech startup. Their team removes the administrative burden of directing calls and conveys messages when needed. [Read Full Review](https://clutch.co/go-to-review/smithai/31966) - Call Center Services for Laundry Company (5.0/5, Mar 20, 2020): Smith.ai provides call center services on an ongoing basis. This includes managing spam inquiries, booking services for new clients, and answering questions. [Read Full Review](https://clutch.co/go-to-review/smithai/41073) - Call Center Services for Events Management Firm (5.0/5, Dec 5, 2024): Smith.ai provides call center services for an events management firm. The team answers all incoming calls, tracks caller details, and transfers live calls as needed. They also identify and block spam callers. [Read Full Review](https://clutch.co/go-to-review/smithai/335616) ##### Advertising & marketing Experience Smith.ai receives positive feedback from clients in the Advertising & Marketing industry for their exceptional call answering and client engagement services. Clients highlight their strong customer service, timely project management, and the ability to qualify leads effectively. The seamless integration of chat services and appointment setting has significantly enhanced client acquisition efforts, with measurable increases in engagement and bookings. Overall, Smith.ai's expertise and value proposition make them a strong fit for businesses seeking reliable marketing support. - 4 reviews for advertising & marketing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Chat Solutions for Marketing & Advertising Firm (5.0/5, Sep 10, 2020): Smith.ai provides chat solutions that are integrated to the advertising and marketing firm's pipelines. The team's system is also connected to billing and client service. [Read Full Review](https://clutch.co/go-to-review/smithai/60384) - Call Center Services for Marketing Agency (5.0/5, Nov 8, 2020): Smith.ai performs call center services for a marketing agency. The team prevents the client's calls from transferring to voicemail.  [Read Full Review](https://clutch.co/go-to-review/smithai/109057) - Call Center Services for Web Design Agency (4.5/5, Sep 27, 2021): Smith.ai provides ongoing call center services for a web design agency. The team is in charge of answering incoming calls and setting up appointments on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/143673) - Call Center Services for Marketing Solutions Company (5.0/5, Jul 24, 2025): Smith.ai provides call center services for a marketing solutions company. The team serves as an intake resource for the client's law firms and medical practice customers across the US and Canada. [Read Full Review](https://clutch.co/go-to-review/smithai/392886) #### 4.7 out of 5.0 rating for cost What Clients Have Said Client feedback on Smith.ai emphasizes the company's competitive pricing and perceived value for money. Clients frequently highlight that Smith.ai's services are cost-effective compared to hiring in-house staff, with one client noting a significant reduction in costs for virtual receptionist services. However, some reviews indicate dissatisfaction with service quality, particularly regarding call handling and project management. Overall, while many clients appreciate the affordability and effectiveness of Smith.ai, there are mixed sentiments about the consistency of service delivery. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (7 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 63 cities - Texarkana, Arkansas (1 projects) - Washington, District of Columbia (1 projects) - Coral Springs, Florida (1 projects) - Hialeah, United States (1 projects) - Jacksonville, Florida (1 projects) - Kissimmee, Florida (1 projects) - Orlando, Florida (1 projects) - Tampa, Florida (2 projects) - West Palm Beach, Florida (1 projects) - Winter Springs, Florida (1 projects) - Athens, Georgia (1 projects) - Atlanta, Georgia (2 projects) - Marietta, Georgia (1 projects) - Shreveport, Louisiana (1 projects) - Bel Air North, Maryland (1 projects) - Kansas City, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Greensboro, North Carolina (1 projects) - New Bern, North Carolina (1 projects) - Raleigh, North Carolina (1 projects) - Tulsa, Oklahoma (2 projects) - Knoxville, United States (1 projects) - Memphis, Tennessee (1 projects) - Austin, Texas (2 projects) - Georgetown, Texas (1 projects) - Houston, Texas (1 projects) - North Richland Hills, Texas (1 projects) - Tyler, Texas (1 projects) - Lubbock, Texas (1 projects) - Huntington, West Virginia (1 projects) - Sterling Heights, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Saint Paul, Minnesota (1 projects) - Kearney, Nebraska (1 projects) - Paramus, New Jersey (1 projects) - New York City, New York (1 projects) - Cincinnati, Ohio (1 projects) - Columbus, United States (1 projects) - Cleveland Heights, Ohio (1 projects) - Cleveland, Ohio (1 projects) - Los Angeles, California (3 projects) - Newport Beach, California (1 projects) - San Diego, California (2 projects) - San Jose, California (1 projects) - Santa Ana, California (1 projects) - Denver, Colorado (2 projects) - Flagstaff, Arizona (1 projects) - Gilbert, Arizona (1 projects) - Phoenix, Arizona (1 projects) - Seattle, Washington (1 projects) - Beverly, Massachusetts (1 projects) - Boston, Massachusetts (1 projects) - Philadelphia, Pennsylvania (2 projects) - Levittown, Pennsylvania (1 projects) - Manassas, Virginia (1 projects) - Roanoke, Virginia (1 projects) - California, Maryland (1 projects) - Aberdeen, North Carolina (1 projects) - Crossville, Tennessee (1 projects) - Cleveland, Texas (1 projects) - Los Altos Hills, California (1 projects) - Malibu, California (1 projects) - Berlin, Connecticut (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/smithai?verified=true#reviews) --- ### [Tinkogroup](https://clutch.co/profile/tinkogroup) #### 5 out of 5 star rating (13 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Poltava, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Data Annotation Services - 10% Document Digitization & Management - 20% Sales Outsourcing #### Company description Tinkogroup is a distinguished provider of Business Process Outsourcing and Back Office Services. They excel in data management, annotation, and validation, with 100% of reviews highlighting their attention to detail and proactive communication. Notably, 100% of clients commend their punctual project management and responsiveness, underscoring their commitment to delivering quality Administrative Support Services. [Visit Website](https://tinkogroup.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional The overall sentiment regarding Tinkogroup's professionalism is highly positive. Clients consistently commend their excellent communication, timely delivery, and meticulous attention to detail. For instance, one client highlighted their 'great eye for detail' and proactive approach in flagging inconsistencies, while another praised their 'professionalism in interactions,' creating a smooth working relationship. Overall, Tinkogroup is recognized as a reliable and client-focused partner, with no significant areas for improvement noted by clients. - Back-Office Outsourcing for Education Publishing Company (5.0/5, Apr 4, 2024): I'm mostly impressed by Tinkogroup's young and enthusiastic staff. Definitely very well educated and professional in their approach to meeting our needs. They always responded promptly and asked for direction when unsure of how to proceed, ensuring that our instructions were followed accurately. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/280290) - Data Accuracy Verification for Online Technology Company (5.0/5, Feb 29, 2024): The team effectively oversees the project, meeting deadlines and maintaining transparent communication throughout. They demonstrate adaptability, allocate resources efficiently, and effectively address issues. Their professionalism, promptness, and expertise in providing support have met our expectations. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/272295) - Data Annotation Services for Software Engineering Firm (5.0/5, Dec 28, 2023): The team consistently shows professionalism in how they interact and operate, creating a smooth and efficient working relationship. Their excellent communication skills not only make things clear but also create a collaborative environment. Their careful attention to detail is noticeable, showing their commitment to delivering high-quality work. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/258299) - Data Annotation & Processing for Digital Marketing Company (5.0/5, Oct 15, 2025): Their communication was excellent throughout the project. All deliverables were provided on schedule, and any questions or adjustments were handled quickly and professionally. We always felt that they had a clear process and full control over the workflow. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/413532) - Database Implementation for Consultation Marketplace (5.0/5, Jan 16, 2024): The team is always professional, making our working relationship smooth and efficient. Their great communication creates a collaborative environment, and their attention to detail shows their commitment to quality work. They're proactive in seeking direction when needed, going above and beyond expectations. [Read Full Review](https://clutch.co/go-to-review/tinkogroup/261928) #### Very responsive Tinkogroup is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 6 countries - Australia (1 projects) - Estonia (1 projects) - Netherlands (1 projects) - Portugal (1 projects) - Ukraine (1 projects) - United States (5 projects) This provider is available in 1 time zone: - Eastern European Time (EET) This provider is fluent in 2 languages: - English - Ukrainian [View Reviews](https://clutch.co/profile/tinkogroup?verified=true#reviews) #### 3 fixed price Back Office Outsourcing packages 📇CRMs and Shopify Data Entry Whether you need database implementation, price updates for your products, or manual migration of information from an old database to a new one, we can assist you with these tasks. 💰We are open to reevaluating our cost based on your needs. 📞Please contact us before placing the order. --- ### [Everscale Group](https://clutch.co/profile/everscale-group) #### 4.8 out of 5 star rating (11 reviews) - 50 - 249 employees - Monterrey, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Employer of Record (EOR) Services - 25% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 25% IT Staff Augmentation #### Company description Everscale Group is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. Reviews highlight their efficiency, with 100% of feedback praising their quick, hands-off setup process for nearshore operations. Clients appreciate their strong alignment with company values and seamless project management, consistently noting the team's exceptional service delivery. [Visit Website](https://everscalegroup.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months Recent reviews for Everscale Group highlight their exceptional service in establishing nearshore operations, with clients praising their efficiency and responsiveness. One CEO noted that Everscale enabled a nearshore presence in under two weeks and consistently over-delivers on commitments. Clients appreciate the company's understanding of nearshore needs and their alignment with business values. The overall sentiment is overwhelmingly positive, with no significant areas for improvement mentioned. - 1 of 1 reviews is 5 stars - 1 new review for Back Office Outsourcing services - $200,000 – $999,999 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/everscale-group?sort_by=date_desc&verified=true#reviews) #### Experience in 4 industries Everscale Group has garnered positive feedback across diverse industries, particularly in IT services, consulting, and business services. Clients commend their expertise in SAP-related projects, nearshore operations, and staffing solutions, highlighting strengths in responsiveness, project management, and a strong cultural fit. Overall sentiment indicates a high level of satisfaction, particularly in IT and consulting sectors, making Everscale Group a strong candidate for organizations seeking efficient staffing and operational support. [Read All Reviews](https://clutch.co/profile/everscale-group?verified=true#reviews) ##### Consulting Experience Everscale Group has received positive feedback from clients in the consulting industry, particularly for their expertise in staff augmentation and SAP implementation. Clients highlight their strong project management, timely deliverables, and ability to adapt to project needs. The company is praised for its customer-centric approach, providing good value for cost and contributing to increased revenue and customer satisfaction. Overall, Everscale Group is well-regarded as a reliable partner for consulting services. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Nearshore Services for IT Consulting Firm (5.0/5, Feb 20, 2024): An IT consulting firm has hired Everscale Group provide to provide resources to augment their internal development teams. These resources help the client complete SAP implementation projects. [Read Full Review](https://clutch.co/go-to-review/everscale-group/270169) ##### Information technology Experience Everscale Group has demonstrated strong expertise in the Information Technology sector, particularly in SAP projects. Clients appreciate their flexibility, promptness, and effective project management, as noted by a VP at Tachyon Technologies who highlighted their successful team assembly and timely project delivery. While they excel in their current offerings, expanding their technological capabilities could enhance their service range. Overall, their commitment to quality and problem resolution makes them a valuable partner for IT projects. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - IT Staff Augmentation for Global Consulting Company (5.0/5, Aug 22, 2024): Everscale Group provides staff augmentation for a global consulting company. The team has supported an SAP project for an end customer in South America, which has included SAP S/4HANA, SAP SD, and SAP MM work. [Read Full Review](https://clutch.co/go-to-review/everscale-group/309168) ##### IT Services Experience Everscale Group has received positive feedback from clients in the IT Services industry, particularly for their expertise in SAP, Salesforce, and project management. Clients appreciate their strong recruitment capabilities, consistent delivery of senior-level resources, and commitment to establishing collaborative relationships. The company is recognized for its exceptional team and project management, leading to successful project outcomes delivered on time and within budget. Overall, Everscale Group is well-regarded for its value and cultural alignment, making it a suitable partner for IT projects. - 1 review for it services industry - $200,000 – $999,999 avg. project cost - Recruiting & Project Mgmt for IT Staffing Company (4.5/5, Mar 13, 2024): Everscale Group was hired by an IT staffing company to supply them with senior-level SAP, Salesforce, and project management consultants to establish nearshore options for customers. [Read Full Review](https://clutch.co/go-to-review/everscale-group/275442) ##### Business services Experience Everscale Group has received positive feedback for their expertise in establishing nearshore operations, particularly in Mexico. Clients appreciate their efficient project management, quick communication, and alignment with company values. The ability to deliver comprehensive solutions in employee leasing and finance & accounting outsourcing demonstrates their strength in the Business Services industry. Overall, clients report a successful partnership, highlighting their unique understanding of nearshoring needs and consistent delivery of value. - 1 review for business services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - PEO, HR & Back-Office Outsourcing for IT Services Company (5.0/5, May 19, 2026): An IT services company has hired Everscale Group to set up their nearshore operations in Mexico. The team is responsible for employee leasing, recruiting, coordinating, and providing HR and backend support. [Read Full Review](https://clutch.co/go-to-review/everscale-group/458326) #### 4.7 out of 5.0 rating for cost What Clients Have Said Everscale Group is consistently praised for its competitive pricing and strong value for money. Clients highlighted that their pricing fit within budgets and offered good value for the quality of services provided. One client noted, 'Good value for cost,' while another emphasized, 'Everscale provided efficient services with a competitive pricing model.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their offerings, aligning with clients' expectations and project needs. [Read All Reviews](https://clutch.co/profile/everscale-group?verified=true#reviews) - $200,000 to $999,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - India (1 projects) - Mexico (1 projects) - United States (8 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/everscale-group?verified=true#reviews) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (33 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services specializes in Business Process Outsourcing, offering remote back office solutions and administrative support. Across their reviews, 100% of clients highlight their reliability, timeliness, and efficiency, with many noting improvements in workflow organization and task completion. Notably, over 90% of reviewers appreciate their proactive communication and adaptability to new tasks. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 15 reviews mention Back Office Outsourcing Back-Office Support for Insurance & Employee Benefits Firm 5.0/5 — The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. - 15 of 15 Back Office Outsourcing reviews are 5 stars - 9 new reviews for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) #### Experience in 9 industries The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) ##### Advertising & marketing Experience The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) ##### Pharmaceuticals Experience The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) ##### Human Resources Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements. - 4 reviews for human resources industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150) - Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451) - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) - App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) ##### Real estate Experience The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) ##### Software Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) ##### eCommerce Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from eCommerce clients, particularly for their expertise in operational support, inventory management, and order tracking. Clients have noted the team’s reliability, responsiveness, and punctuality, leading to improved order accuracy and smoother operations. Their strong performance in managing backend processes positions them as a valuable partner for businesses seeking operational efficiency in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services provides operational support for an e-commerce company. Their work includes inventory management, order tracking, and order fulfillment. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621) ##### Business services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170) ##### Retail Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768) ##### Financial services Experience Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) ##### Information technology Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) ##### Insurance Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in the Insurance industry, providing substantial backend support that enhances efficiency and client satisfaction. Clients commend their professionalism, reliability, and quick adaptability, noting significant improvements in workflow organization and task accuracy. Feedback highlights their impact in commercial and personal lines quoting, policy management, and client interactions, making them an excellent fit for insurance firms seeking to optimize operations and focus on growth. - 11 reviews for insurance industry - 11 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228) - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) - Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972) - Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889) - Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Canada (4 projects) - United States (18 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [Boopro Technology](https://clutch.co/profile/boopro-technology) #### 5 out of 5 star rating (14 reviews) - $25,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Niš, Serbia #### Services Provided - Allocation of Expertise by Percentage - 10% UX/UI Design - 10% Custom Software Development - 10% Enterprise App Modernization - 10% AI Development - 10% Back Office Outsourcing - 15% Mobile App Development - 15% IT Staff Augmentation - 20% Web Development #### Company description Boopro Technology is a comprehensive web and app development company known for its high-quality, client-focused services. They excel in delivering fully functional applications across various platforms, as evidenced by their consistent on-time delivery and proactive project management. With 100% positive feedback, clients appreciate their flexibility, strong communication, and alignment with client values, making Boopro Technology a preferred choice for diverse development needs. [Visit Website](https://boopro.tech/software-development-services?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Straightforward pricing Clients have expressed positive sentiment regarding Boopro Technology's straightforward pricing, highlighting transparency and respect for project timelines. One client noted the absence of excuses and appreciated the clear communication regarding costs. However, there was a mention of pricing as an area for improvement, suggesting that while clients value clarity, they may also seek more competitive rates. Overall, the feedback reflects satisfaction with the pricing structure, despite minor concerns. - Web Development for Food Production Company (5.0/5, Sep 27, 2021): Some of the other benefits of working with this company were straightforwardness, no bullshit excuses, respect for the timeline determined at the beginning of the project. Price :) [Read Full Review](https://clutch.co/go-to-review/boopro-technology/143690) #### Experience in 7 industries Boopro Technology has received positive feedback across multiple industries, including Software, IT Services, Education, Home Services, Arts & Entertainment, and Food & Beverages. Clients highlight their expertise in mobile and web application development, project management, and responsiveness. Notably, they excel in delivering user-friendly apps and establishing effective communication. Overall sentiment is highly favorable, particularly in Software and IT Services, where their impact significantly enhances client operations and user engagement. [Read All Reviews](https://clutch.co/profile/boopro-technology?verified=true#reviews) ##### Food & Beverages Experience Boopro Technology has demonstrated strong expertise in the Food & Beverages sector, particularly in developing custom digital solutions. Their collaboration with a family-owned company specializing in fruit and cream preparations resulted in a modern website that enhanced the client's professional image and attracted new clients. Clients commend Boopro's professionalism, effective communication, and adherence to timelines, making them a reliable partner for businesses seeking innovative technology solutions in the Food & Beverages industry. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Web Development for Food Production Company (5.0/5, Sep 27, 2021): A food production company hired Boopro Tech to develop a website. The team was tasked with customizing CMS for the client's platform. [Read Full Review](https://clutch.co/go-to-review/boopro-technology/143690) ##### IT Services Experience Boopro Technology has garnered positive feedback in the IT Services industry, showcasing expertise in PHP, React, and QA testing. Clients commend their flexibility, proactive communication, and ability to deliver high-quality solutions on time. The company's dedication to understanding project needs and driving innovation has resulted in successful outcomes, including improved app stability and user engagement. Overall, Boopro's strong alignment with client values and commitment to excellence makes them a suitable partner for prospective IT projects. - 3 reviews for it services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Bug-Fixing Services for Mobile App Development Company (5.0/5, Dec 23, 2024): Boopro Technology provided bug-fixing services for a mobile app development company. The team addressed critical app bugs to ensure the app was stable and user-friendly. [Read Full Review](https://clutch.co/go-to-review/boopro-technology/339352) - Mobile & Web Platform Dev for Nearshore Outsourcing Co (5.0/5, Dec 27, 2024): Boopro Technology has developed a self-service web and mobile platform for the end customer of a nearshore outsourcing company. The team has built the platform using React, TypeScript, Java, and Spring Boot. [Read Full Review](https://clutch.co/go-to-review/boopro-technology/339939) - Mobile & TV App Dev & QA for Software Dev Company (5.0/5, Jan 22, 2025): Boopro Technology has developed a mobile and TV app for multi-content streaming for a software development company's end customer. The team's work has included PHP and React development and QA testing. [Read Full Review](https://clutch.co/go-to-review/boopro-technology/345113) ##### Education Experience Boopro Technology has demonstrated strong expertise in the Education sector, particularly in developing customized digital solutions for traffic education. Clients appreciated their effective project management, timely delivery, and responsiveness to evolving needs, resulting in significant user engagement and scalability. The emphasis on collaboration and user-centric feature development has led to measurable success, although clients noted potential improvements in documentation and proactive communication. Overall, Boopro Technology is well-suited for clients seeking innovative educational technology solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Software & E-Commerce Dev & UX/UI Design for Education Co (5.0/5, Dec 10, 2024): Boopro Technology has designed and developed a platform for an education company. The team has built a platform with a booking system, e-commerce, and education functionalities. [Read Full Review](https://clutch.co/go-to-review/boopro-technology/336518) ##### Home Services Experience Boopro Technology demonstrates strong expertise in the Home Services industry, particularly in web development and design tailored to cleaning businesses. Clients appreciate their timely delivery, effective communication, and alignment with company values. Positive sentiments highlight the team's skills and problem-solving abilities, contributing to a sense of operational calmness and efficiency. Overall, their proven track record and commitment to quality make them a suitable partner for businesses seeking impactful technological solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - UX/UI Design for Cleaning Solutions Provider (5.0/5, Nov 22, 2024): Boopro Technology provides UI/UX design services for a cleaning solutions provider. The team is rebuilding the client's React form, Laravel-based reorganization, and Shopify redesign. [Read Full Review](https://clutch.co/go-to-review/boopro-technology/332953) ##### Business services Experience Boopro Technology has demonstrated exceptional expertise in the Business services industry, particularly in web development and digital transformation. Clients commend their strong project management, effective communication, and ability to deliver customized solutions that enhance operational efficiency. The collaborative approach and commitment to meeting deadlines have garnered positive sentiment, highlighting their capability to exceed client expectations. Overall, Boopro Technology is well-equipped to support businesses seeking to modernize their services and improve their digital presence. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Web Revamp for Cleaning Services Company (5.0/5, Dec 23, 2021): A cleaning services company partnered with Boopro Tech for web development services. The team revamped the client's old website with added booking system. [Read Full Review](https://clutch.co/go-to-review/boopro-technology/7391) ##### Arts, entertainment & music Experience Boopro Technology has demonstrated strong expertise in developing applications tailored for the Arts, entertainment, and music industry. Clients commend their project management skills, responsiveness, and ability to understand complex business needs. One client highlighted their invaluable contributions, noting the team's unparalleled resources and ongoing partnership. Overall, feedback reflects a positive sentiment, indicating that Boopro Technology is a reliable choice for companies seeking innovative solutions in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Custom Software Development for Internet Provider (5.0/5, Oct 22, 2021): Boopro Tech is the development partner of an internet provider. The team has used various technologies to create an app that's available on all platforms. The app is part of a larger project that is ongoing. [Read Full Review](https://clutch.co/go-to-review/boopro-technology/44379) ##### Software Experience Boopro Technology has received positive feedback for their expertise in software development, particularly in mobile and web applications. Clients highlight their commitment to project deadlines, effective communication, and collaborative problem-solving approach. The company's ability to deliver user-friendly designs and maintain flexibility during challenging phases has been commended. Overall, clients appreciate Boopro's responsiveness and investment in their projects, making them a potentially strong partner for businesses in the software industry. - 3 reviews for software industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Mobile & Web App Development for Software Company (5.0/5, Nov 25, 2024): Boopro Technology has developed a web app and iOS and Android apps for a software company. The team has built the apps using PHP and React based on the client’s Figma designs. [Read Full Review](https://clutch.co/go-to-review/boopro-technology/333438) - Mobile App Dev & UX/UI Design for Pet Care Software Company (5.0/5, Jan 23, 2025): Boopro Technology has developed an iOS and Android app for a pet care software company. The team has designed the app's UX/UI, built its core functionalities, and integrated GPS and in-app messaging. [Read Full Review](https://clutch.co/go-to-review/boopro-technology/345476) - Web App & Web Development & Design for Software Dev Company (5.0/5, Nov 25, 2025): Boopro Technology designed and developed a website and web app for a software development company. The team was responsible for assisting in implementing a KPI tracking system on the client's platform. [Read Full Review](https://clutch.co/go-to-review/boopro-technology/421952) #### Very responsive Boopro Technology is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Croatia (1 projects) - Germany (1 projects) - Serbia (5 projects) - Sweden (3 projects) - United Arab Emirates (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern European Time (EET) This provider is fluent in 3 languages: - English - German - Serbian [View Reviews](https://clutch.co/profile/boopro-technology?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients consistently commend ContactPoint 360 for their professionalism and responsiveness. One reviewer highlighted their 'attention to detail' and 'commitment to customer success,' while another noted their 'excellent project management' and proactive communication. The leadership's support throughout the process further reinforced a positive experience. Overall, the sentiment regarding professionalism is highly favorable, with clients expressing satisfaction in both the quality of service and the team's ability to adapt to changing needs. - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. Their professionalism, attention to detail, and commitment to customer success were impressive. The leadership team was also very supportive throughout the process. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Reviewed 2 times in the past 6 months Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive. - 2 of 2 reviews are 5 stars - 2 new reviews for Back Office Outsourcing services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Business Process Outsourcing, offering Remote Back Office Solutions and Administrative Support Services. Reviews indicate an overwhelmingly positive response, with clients praising their seamless integration and proactive approach. Approximately 90% of feedback highlights their adaptability and responsiveness, while many reviewers commend their ability to enhance operational efficiency and improve client communication processes. [Visit Website](https://www.taskvirtual.com/virtual-administrative-assistant/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### High-quality work Task Virtual consistently receives high praise for delivering high-quality work. Clients commend their ability to provide clear, data-driven insights and tailored solutions, particularly in specialized fields like performing arts and back-office support. One client noted their project management as 'excellent' and expressed satisfaction with the actionable market analysis provided. Another highlighted the team's flexibility and responsiveness to client needs, underscoring their capability to address challenges effectively. - BPO Services for Creative Design Agency (5.0/5, May 17, 2022): We're impressed with their ability to provide solutions to every problem. I have worked with many companies, some of them do not adjust and try not to be flexible with any requirement that comes in. We did face some issues, which we conveyed to them and they sorted out very quickly. [Read Full Review](https://clutch.co/go-to-review/task-virtual/19313) - Market Research for Performing Arts Venue (5.0/5, Mar 11, 2025): We were most impressed by their ability to provide clear, data-driven insights tailored to the performing arts industry. Task Virtual’s project management was excellent. We were very satisfied with the project. [Read Full Review](https://clutch.co/go-to-review/task-virtual/358669) #### 4 reviews mention Back Office Outsourcing SEO, Lead Gen & Virtual Assistant for EHS Software Firm 5.0/5 — Task Virtual provided SEO, lead generation, and virtual assistant services for an EHS software company. They identified prospects, recommended content improvements, and provided administrative support. - 4 of 4 Back Office Outsourcing reviews are 5 stars - 2 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/task-virtual/467726) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Responsive Task Virtual is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Hiline](https://clutch.co/profile/hiline) #### 5 out of 5 star rating (3 reviews) - 50 - 249 employees - Syracuse, NY #### Services Provided - Allocation of Expertise by Percentage - 40% Accounting - 10% Back Office Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% HR Outsourcing #### Company description Hiline is a specialist in back-office outsourcing, offering bookkeeping, accounting, tax, and payroll services. Their reviews reflect 100% positive feedback, highlighting their efficient and timely service, which reduces client time spent on back-office tasks by over 90%. Hiline's alignment with client values and seamless communication establishes them as a favored partner in administrative support services. [Visit Website](https://www.hiline.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients have consistently praised Hiline for their ease of collaboration, highlighting their proactive approach and timely delivery. One CEO noted, "Working with Hiline is easy because they’re on top of everything," emphasizing the seamless nature of their communication and project management. Additionally, the significant reduction in time spent on back-office tasks illustrates their effectiveness and reliability. Overall, the sentiment reflects a strong appreciation for Hiline's professionalism and responsiveness. - Back-Office Outsourcing for AI Platform Company (5.0/5, Dec 19, 2025): Working with Hiline is easy because they’re on top of everything. Overall, they’re a pleasure to work with. [Read Full Review](https://clutch.co/go-to-review/hiline/426718) #### 1 review mentions Back Office Outsourcing Back-Office Outsourcing for AI Platform Company 5.0/5 — Hiline provides back-office services for an AI platform company. The team handles the client's bookkeeping, accounting, tax, and payroll and delivers financial reports, tax filings, and tax credit services. - 1 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/hiline/426718) #### Experience in 2 industries Hiline demonstrates strong expertise in the Information Technology and Food & Beverage industries. Clients in IT praised Hiline for efficient tax compliance and project management, resulting in significant time savings and clarity in financial reporting. In the Food & Beverage sector, their capabilities in bookkeeping, accounting, and HR services were highlighted, especially regarding e-commerce compliance. Overall, sentiment across industries is highly positive, showcasing Hiline's impact and suitability for clients requiring comprehensive financial and operational support. [Read All Reviews](https://clutch.co/profile/hiline?verified=true#reviews) ##### Information technology Experience Hiline demonstrates strong expertise in providing essential back-office solutions, including accounting, tax, and payroll services tailored for technology companies. Clients report significant efficiency gains, with one noting a reduction in time spent on administrative tasks from over ten hours to less than one. Their proactive project management and alignment with client values contribute to a positive overall sentiment, positioning Hiline as a reliable partner for businesses in the Information Technology sector seeking to streamline operations. - 2 reviews for information technology industry - 2 reviews are 5 stars - Unknown avg. project cost - Back-Office Outsourcing for AI Platform Company (5.0/5, Dec 19, 2025): Hiline provides back-office services for an AI platform company. The team handles the client's bookkeeping, accounting, tax, and payroll and delivers financial reports, tax filings, and tax credit services. [Read Full Review](https://clutch.co/go-to-review/hiline/426718) - Accounting for Code Scanning Company (5.0/5, Feb 18, 2026): Hiline provided tax compliance services for a code scanning company. The team helped with US state and federal income tax returns, including filing, calculation, and ongoing support. [Read Full Review](https://clutch.co/go-to-review/hiline/437100) ##### Food & Beverage Experience Hiline has received positive feedback from clients in the Food & Beverage industry, particularly highlighting their expertise in e-commerce and comprehensive financial management services. Clients appreciate their on-time delivery of accounting, tax filings, and HR services, along with a strong cultural fit and responsive communication. Their ability to provide fractional CFO support has also been noted as a significant strength, making them a suitable choice for businesses seeking reliable financial and operational support in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Fractional CFO, Accounting & HR Services for Food Company (5.0/5, Mar 10, 2025): Hiline provides accounting, fractional CFO, and HR services for a food company. The team manages the client's federal and state tax registration, bookkeeping, payroll, and employee onboarding and offboarding. [Read Full Review](https://clutch.co/go-to-review/hiline/358457) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Hiline's excellent value for money, noting their pricing aligns well with budgetary constraints. For instance, one CEO praised Hiline for their pricing fit and high ratings, which influenced their choice. Additionally, clients report significant time savings and enhanced operational clarity, attributing these efficiencies to Hiline's proactive approach and timely deliveries. Overall, the sentiment towards Hiline's cost-effectiveness and service quality is overwhelmingly positive. [Read All Reviews](https://clutch.co/profile/hiline?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a Business Process Outsourcing company offering Remote Back Office Solutions and Administrative Support Services. They consistently receive high praise for their professionalism, effective communication, and ability to improve operational efficiency. With over 90% positive feedback, clients frequently highlight their responsiveness and attention to detail, with 70% of reviews noting enhanced organization and streamlined operations. [Visit Website](https://topvirtualassistant.pro) #### Timely The sentiment regarding timeliness in feedback for Top Virtual Assistant is overwhelmingly positive. Clients consistently praised their ability to deliver tasks promptly, with one remarking on their 'effective and well-organized' project management and another noting tasks were 'completed on time.' Additionally, several clients appreciated the team's responsiveness and adaptability to changing needs, reinforcing their commitment to timely communication and service delivery. - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Timelines are met by Top Virtual Assistant. Slack is how we communicate, and we use an internal management system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant meets deadlines. We use an internal management system and communicate via Slack. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): They deliver work on time and within budget. We usually contact them via Zoom, Google Meet, and Microsoft Teams, depending on the nature of the work. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Their project management was highly organized, with all tasks and calls handled on time. They were responsive to our needs, quickly adapting to any changes or special requests. Communication was smooth and proactive, ensuring nothing was overlooked. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant managed the project in an organized and professional way. They consistently delivered tasks on time and were very responsive to our needs, often adjusting quickly to any changes or special requests. Communication was smooth and proactive, which made it easy for us to stay updated on progress and trust that our customer support operations were being handled effectively. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) #### 16 reviews mention Back Office Outsourcing Virtual Assistance Services for Appliance Repair Company 5.0/5 — Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. - 16 of 16 Back Office Outsourcing reviews are 5 stars - 15 new reviews for Back Office Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) #### Experience in 15 industries Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) ##### Contracting Experience Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801) ##### Agriculture Experience Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) ##### Non-profit Experience Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support. - 3 reviews for non-profit industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) ##### IT Services Experience Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) ##### Real estate Experience Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599) - Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) ##### Retail Experience Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) ##### Advertising & marketing Experience Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842) ##### Software Experience Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) ##### Financial services Experience Top Virtual Assistant has demonstrated strong expertise in enhancing sales and revenue growth within the financial services sector. Clients commend their structured approach to lead generation and effective project management, resulting in a 20%-30% increase in qualified leads. Their proactive team, dedicated to understanding client objectives, provides tailored support that significantly boosts client engagement and conversion rates. Overall, their commitment to measurable results and transparent communication makes them a valuable partner for businesses in the financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Venture Capital Firm (5.0/5, Aug 19, 2025): Top Virtual Assistant provided sales support services to a venture capital firm. The team handled lead generation, prospect research, initial outreach, follow-ups, and CRM management. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399190) ##### Home Services Experience The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector. - 3 reviews for home services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) ##### Business services Experience Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056) - AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037) ##### Insurance Experience Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) ##### Education Experience Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) ##### Construction Experience Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694) - Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017) ##### Automotive Experience Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) - Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034) - Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429) #### Completed projects in 4 countries - Australia (1 projects) - Canada (7 projects) - United States (14 projects) - England (1 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) --- ### [VA Connect](https://clutch.co/profile/va-connect) #### 4.8 out of 5 star rating (13 reviews) - 50 - 249 employees - Sandton, South Africa #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description VA Connect is a company specializing in Back Office Outsourcing and Remote Office Support, offering services such as administrative support and business process outsourcing. Across multiple reviews, clients highlight their professionalism, timely deliverables, and effective communication. With 100% positive feedback, VA Connect is praised for its thorough recruitment process and seamless integration into client operations, enhancing efficiency and executing tasks reliably. [Visit Website](https://vaconnect.co.za/?utm_source=clutch.co&utm_medium=referral) #### Reviewed 4 times in the past 6 months Recent reviews of VA Connect highlight a strong sentiment of satisfaction among clients, particularly regarding professionalism, timely project management, and effective communication. Clients noted the exceptional skills of assigned virtual assistants, contributing to increased efficiency and improved operational workflows. Specific feedback emphasized the seamless integration of assistants into client operations and the thoroughness of the onboarding process. Overall, clients expressed high regard for VA Connect's value and support, with no significant areas for improvement identified. - 2 of 4 reviews are 5 stars - 2 new reviews for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/va-connect?sort_by=date_desc&verified=true#reviews) #### Experience in 8 industries VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance. [Read All Reviews](https://clutch.co/profile/va-connect?verified=true#reviews) ##### Banks Experience VA Connect has demonstrated notable expertise in the Banks industry, particularly through their effective operational support and systematic project management. Clients praise their ability to streamline workflows, deliver measurable insights, and implement scalable processes, which significantly enhance business efficiency. The overall sentiment reflects high satisfaction with their professionalism, reliable talent, and seamless integration into complex business environments, positioning VA Connect as a strong partner for banks seeking strategic operational improvements. - 1 review for banks industry - Less than $10,000 avg. project cost - Virtual Assistant Services FinTech Company (4.0/5, Dec 15, 2025): VA Connect provides ongoing virtual assistant services to a fintech company's executive. The team manages projects and communications, tracks progress, coordinates teams, and conducts market research. [Read Full Review](https://clutch.co/go-to-review/va-connect/425518) ##### Supply Chain, Logistics, and Transport Experience VA Connect has received positive feedback in the Supply Chain, Logistics, and Transport industry, highlighting their effective project management and responsiveness. Clients appreciate their ability to align with company values and deliver on time, particularly in digital marketing roles that enhance operational capabilities. Their strengths lie in understanding client needs, implementing tools for improvement, and fostering teamwork. However, there is a suggestion for enhancing candidate screening to ensure better fit during the hiring process. - 1 review for supply chain, logistics, and transport industry - Less than $10,000 avg. project cost - SEO & Content Marketing for Electric Charging Company (4.0/5, Jun 10, 2025): VA Connect provides digital marketing assistance for an electric charging company. Their work includes setting up stronger analytics and reporting capabilities and helping with on-site SEO. [Read Full Review](https://clutch.co/go-to-review/va-connect/380729) ##### Food & Beverage Experience VA Connect has demonstrated expertise in the Food & Beverage industry by aiding Jasper's Catering in enhancing customer service and sales. The client praised their effective support in staff recruitment, which has contributed to business growth and the acquisition of new customers. The positive sentiment surrounding VA Connect's responsiveness and the strong working relationship established with their team indicates they are a suitable partner for businesses looking to improve operations in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer & Call Center Services for Corporate Catering Co (5.0/5, Aug 1, 2024): VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, and orders. [Read Full Review](https://clutch.co/go-to-review/va-connect/304507) ##### Advertising & marketing Experience VA Connect demonstrates strong expertise in the Advertising and Marketing industry through their effective recruitment and project management capabilities. Clients appreciate their ability to source and onboard top talent while maintaining effective communication and project milestones. The overall sentiment is positive, highlighting their dedication to client satisfaction and timely deliverables. Their alignment with client values and commitment to enhancing team dynamics makes them a compelling choice for businesses seeking reliable partners in advertising and marketing projects. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Software & Digital Marketing Company (5.0/5, Jul 17, 2024): VA Connect has hired a project manager and software engineers for a software and digital marketing company. This includes defining job descriptions, conducting interviews, and managing the onboarding process. [Read Full Review](https://clutch.co/go-to-review/va-connect/301178) ##### Information technology Experience VA Connect has demonstrated strong expertise in recruitment within the Information Technology sector, providing clients with well-screened candidates in South Africa. The feedback highlights their responsiveness and commitment to delivering quality hires, noting successful placements such as a Marketing Associate and Senior Developer. Clients appreciate their cost-effective solutions and efficient project management. Overall, VA Connect is positioned as a reliable partner for businesses seeking to enhance their tech teams with qualified professionals. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Tech Advisory & Development Firm (5.0/5, Jul 3, 2024): VA Connect provided staff augmentation services for a tech advisory and development firm. The team helped the client successfully hire a marketing associate and senior developer. [Read Full Review](https://clutch.co/go-to-review/va-connect/298132) ##### Legal Experience VA Connect has received positive feedback from clients in the Legal industry, particularly for their expertise in providing administrative and legal support. A legal firm highlighted their strengths in document preparation, task management, and client communication. The team’s professionalism, punctuality, and alignment with client values have notably enhanced operational efficiency and client service delivery, indicating that VA Connect is well-equipped to support legal businesses seeking reliable administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Law Firm (5.0/5, Jul 3, 2024): VA Connect provides administrative and legal support for a law firm. The team organizes calendars, manages correspondence, prepares legal documents, and handles client files. [Read Full Review](https://clutch.co/go-to-review/va-connect/298109) ##### Software Experience VA Connect demonstrates strong expertise in the Software industry, particularly in enhancing client outreach and sales pipeline growth. Clients appreciate their effective project management, timely deliverables, and proactive communication. The thorough recruitment process ensures high-caliber team members, aligning well with client needs. Overall, feedback indicates a positive impact on business objectives, making VA Connect a suitable choice for companies looking to bolster their sales and engagement strategies. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant & Sales Outsourcing for Software Company (5.0/5, Dec 15, 2025): VA Connect provides back-office outsourcing for a maritime software company. The team offers a virtual assistant who performs outbound calling and potential customer identification, contact, and engagement. [Read Full Review](https://clutch.co/go-to-review/va-connect/425563) ##### Other industries Experience VA Connect has received positive feedback from clients in the Other industries sector, highlighting their expertise in executive support and recruitment process management. Clients commend their proactive communication, effective project management, and the high caliber of virtual assistants. The impact of their services is notably seen in improved organizational efficiency, streamlined operations, and enhanced candidate engagement. Overall sentiment indicates that VA Connect is a reliable partner, well-suited for companies seeking professional support in administrative and recruitment tasks. - 3 reviews for other industries industry - 2 reviews are 5 stars - Unknown avg. project cost - Executive Assistant Services for Risk Management Co (5.0/5, Oct 31, 2025): VA Connect provides executive assistant services for a testing, inspection, and certification solutions company. The assistant manages calendars, schedules meetings, arranges travel, and organizes events. [Read Full Review](https://clutch.co/go-to-review/va-connect/417004) - Virtual Assistant & Sales Outsourcing for Software Company (5.0/5, Dec 15, 2025): VA Connect provides back-office outsourcing for a maritime software company. The team offers a virtual assistant who performs outbound calling and potential customer identification, contact, and engagement. [Read Full Review](https://clutch.co/go-to-review/va-connect/425563) - Virtual Assistant Services for Executive Seach Firm (4.5/5, Mar 6, 2026): VA Connect provides virtual assistant services to an executive search firm. The team assists with logistics, document management, and personal assistance. They also support recruitment and talent coordination. [Read Full Review](https://clutch.co/go-to-review/va-connect/440924) ##### Business services Experience VA Connect has received positive feedback from clients in the Business services industry, highlighting their expertise in tax compliance and payroll administration. Clients commend their excellent project management, timely communication, and alignment with company values. The overall sentiment reflects increased efficiency and customer service, making VA Connect a strong candidate for businesses seeking reliable and skilled service providers in the Business services sector. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Tax Compliance & Payroll Services for Tax Consulting Firm (5.0/5, Jun 3, 2026): VA Connect provides ongoing tax compliance and payroll services for a tax consulting firm. The team works to help the client grow their business. [Read Full Review](https://clutch.co/go-to-review/va-connect/461800) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently report that VA Connect offers excellent value for money, with many highlighting their competitive pricing and high-quality service. One client noted they chose VA Connect for its 'good value for cost,' while another emphasized that the pricing fit their budget perfectly. Overall, the sentiment is overwhelmingly positive regarding the company's cost-effectiveness and the quality of the talent provided, contributing to successful project outcomes. [Read All Reviews](https://clutch.co/profile/va-connect?verified=true#reviews) - Less than $10,000 (4 reviews) #### Completed projects in 4 countries - Kenya (1 projects) - South Africa (4 projects) - United Arab Emirates (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/va-connect?verified=true#reviews) --- ### [MarKam Solutions](https://clutch.co/profile/markam-solutions) #### 5 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description MarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams. [Visit Website](https://www.markamsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Customized support Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support. - Call Center Services & Customer Service for Cybersecurity Co (5.0/5, Nov 6, 2025): The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/418150) #### Experience in 5 industries MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) ##### Advertising & marketing Experience MarKam Solutions has received positive feedback in the Advertising & marketing sector, showcasing expertise in lead generation, sales lifecycle optimization, and Amazon account management. Clients have noted a 50% increase in lead generation and a 35% improvement in conversion rates. The company demonstrates exceptional project management with timely deliverables and proactive communication. Their ability to adapt quickly and provide strategic insights further underscores their strength in delivering successful marketing solutions, making them a viable option for businesses seeking growth in this industry. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Lead Gen for Advertising Account Co (5.0/5, Feb 13, 2025): MarKam Solutions provides sales outsourcing services for an advertising account company. The team is responsible for enhancing the client's lead generation efforts and managing their outbound reach. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/351947) - Back Office Outsourcing for Creative Agency (5.0/5, Nov 5, 2025): MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and training. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) ##### Information technology Experience MarKam Solutions has received positive feedback from clients in the Information Technology industry, highlighting their expertise in providing tailored technical support services. Clients appreciate the company's strong communication, adaptability, and commitment to meeting specific needs, emphasizing a high level of professionalism and corporate culture. Overall sentiment indicates that MarKam Solutions delivers exceptional value for cost, making them a suitable choice for businesses seeking reliable IT support. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services & Customer Service for Cybersecurity Co (5.0/5, Nov 6, 2025): MarKam Solutions provides Tier 1 and Tier 2 technical support for a cybersecurity company. The team is responsible for answering calls in C1 English within 15 seconds and resolving issues within 15 minutes. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/418150) ##### Supply Chain, Logistics, and Transport Experience MarKam Solutions has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry for their expertise in operational efficiency, cost reduction, and customer satisfaction improvement. Clients commend their ability to quickly adapt and provide valuable insights, leading to measurable outcomes such as a 35% decrease in labor costs and a 15% increase in sales conversion rates. Their commitment to timely delivery and professional communication enhances their reputation as a trusted partner in the industry. - 3 reviews for supply chain, logistics, and transport industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Logistics & Supply Chain Company (5.0/5, Nov 7, 2024): MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217) - Call Center Services for Auto Transport Broker (5.0/5, Mar 19, 2025): MarKam Solutions provides outsourcing services for an auto transport broker. The team has hired, trained, and delivered phone agents for the client and provided consultation and coaching. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360924) - Customer Services & Sales Staffing for Auto Transport Co (5.0/5, Mar 19, 2025): MarKam Solutions provides ongoing staffing services for an auto transport company. The team is responsible for growing the client's sales, customer service, and operations teams. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360925) ##### Manufacturing Experience MarKam Solutions has demonstrated strong expertise within the Manufacturing industry, particularly in enhancing customer service frameworks for manufacturers. A furniture manufacturer reported significant improvements, including a reduction in abandon rates from 35% to 5% and a 30% increase in customer satisfaction. Clients appreciate their professional project management, timely deliverables, and in-depth knowledge of technology and compliance processes, making them a compelling choice for manufacturers seeking to optimize customer interaction and operational efficiency. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Furniture Manufacturer (5.0/5, Nov 1, 2024): MarKam Solutions has set up a customer service framework for a furniture manufacturer. The team has also optimized the client's phone and email support processes to increase customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/327716) ##### Transportation Experience MarKam Solutions has demonstrated strong expertise in the Transportation industry by successfully establishing sales and customer service departments for clients like AES Shipping. Their commitment to timely task completion and adherence to industry compliance has resulted in an 11% increase in sales and high customer satisfaction ratings. Clients appreciate their attention to detail, effective communication, and ability to implement industry-leading strategies, making them a valuable partner for businesses seeking to enhance operational efficiency and customer engagement. - 1 review for transportation industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales & Customer Service Outsourcing for Transportation Co (5.0/5, Sep 9, 2024): MarKam Solutions provides sales and customer service outsourcing services for a transportation company. The team is responsible for managing the client's sales and operation offices. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/313055) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Bulgaria (3 projects) - United States (4 projects) - England (1 projects) This provider is fluent in 10 languages: - Arabic - English - Dutch - German - Romanian - Spanish - Swedish - Russian - Portuguese - Italian [View Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) --- ### [AbroadWorks](https://clutch.co/profile/abroadworks) #### 4.8 out of 5 star rating (6 reviews) - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Recruiting - 30% Recruitment Process Outsourcing - 30% Staffing #### Company description AbroadWorks is a Business Process Outsourcing (BPO) company specializing in Offshore Back Office and Administrative Support Services. Reviews reveal high satisfaction with their recruitment capabilities and efficiency, with nearly all feedback being positive. Clients commend their quality hires and effective communication, though minor issues in contract management were noted. Overall, AbroadWorks effectively meets client expectations and integrates seamlessly into existing operations. [Visit Website](https://www.abroadworks.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### Exceeds expectations AbroadWorks consistently exceeds client expectations, as evidenced by significant feedback highlighting their seamless integration and effective support. A marketing manager noted that the team's assistance provided an additional 16 hours of productivity weekly, enhancing their digital presence. Clients appreciate the strong communication and project management skills demonstrated by AbroadWorks, which contribute to a reliable and efficient partnership. Overall, the sentiment reflects a high level of satisfaction with the quality of service delivered. - Staffing Services for IT & Cybersecurity Company (4.5/5, Aug 15, 2025): AbroadWorks' work has increased our efficiency and provided a lot of support for me, giving us an approximate of 16 extra hours weekly. Executing all the different areas of marketing would be very difficult for one person to do. By bringing the assistant on board, we've been able to increase our digital presence and help our company look and feel big, and have the presence we want to portray as a $4 million IT company. Leah's integration has been extremely easy and very seamless. Their work is above and beyond our expectations. [Read Full Review](https://clutch.co/go-to-review/abroadworks/398535) #### 2 reviews mention Back Office Outsourcing BPO Services for Mobility Services Company 5.0/5 — AbroadWorks provides BPO services for a mobility services company. The team sources and hires employees based on the client's needs and requirements. - 1 of 2 Back Office Outsourcing reviews are 5 stars - 2 new reviews for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/abroadworks/402799) #### Experience in 5 industries AbroadWorks has garnered positive feedback across diverse industries, including Construction, eCommerce, IT Services, Insurance, and Transportation. Clients commend their expertise in recruitment, administrative support, and customer service. The Construction sector praises their effective virtual assistance, while eCommerce clients highlight the impact of their customer service outsourcing on business growth. In IT Services, their marketing support has enhanced operational efficiency. Insurance clients appreciate their talent sourcing for administrative roles, and Transportation partners value their flexible staffing solutions. Overall sentiment is highly favorable, indicating a strong fit for companies seeking quality personnel across these sectors. [Read All Reviews](https://clutch.co/profile/abroadworks?verified=true#reviews) ##### Insurance Experience AbroadWorks has demonstrated significant expertise in the Insurance industry, particularly through their HR outsourcing services. Clients report a low turnover rate and commend the company's ability to source high-quality, English-speaking candidates tailored to specific needs. Their proactive project management and attentive client engagement have led to long-term partnerships, showcasing their commitment to client satisfaction. Companies with established processes will find AbroadWorks to be a valuable ally in meeting staffing challenges effectively. - 1 review for insurance industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - HR Outsourcing & Recruitment for Insurance Adjuster (5.0/5, Aug 7, 2025): AbroadWorks provides HR outsourcing and recruiting services for an insurance adjuster. The team is responsible for sourcing and onboarding candidates for administrative and client-facing positions. [Read Full Review](https://clutch.co/go-to-review/abroadworks/396371) ##### IT Services Experience AbroadWorks has received positive feedback for their expertise in providing IT and marketing support, particularly in project management and candidate recruitment. Clients appreciate their effective communication and ability to enhance operational efficiency, contributing significantly to business growth. The company demonstrates a strong understanding of client needs and offers valuable processes for onboarding, though some clients suggest improvements in candidate sourcing. Overall, AbroadWorks is seen as a reliable partner for IT service firms seeking to enhance their digital presence and operational capacity. - 1 review for it services industry - $10,000 – $49,000 avg. project cost - Staffing Services for IT & Cybersecurity Company (4.5/5, Aug 15, 2025): AbroadWorks provides an IT and cybersecurity company with staffing services. The team has sourced and hired a marketing assistant who supports social media management, CRM, email marketing, and graphic design. [Read Full Review](https://clutch.co/go-to-review/abroadworks/398535) ##### eCommerce Experience AbroadWorks has demonstrated strong expertise in eCommerce by providing effective customer service outsourcing for a D2C fashion company. Clients appreciate their ability to scale team size according to business needs, and they report high customer satisfaction scores. The company's strategic use of Gorgias for project management further enhances collaboration. Overall, feedback indicates that AbroadWorks is a reliable partner for eCommerce businesses seeking to improve customer service operations. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Email Customer Support Service for E-Commerce Fashion Co (5.0/5, Aug 20, 2025): AbroadWorks provides customer service outsourcing for an e-commerce fashion company. The team works with the client to provide email support and uses Gorgias as their customer service software. [Read Full Review](https://clutch.co/go-to-review/abroadworks/399687) ##### Construction Experience AbroadWorks has demonstrated strong expertise in supporting construction companies by providing effective virtual assistance and recruitment services. Clients have praised their responsiveness, excellent communication, and ability to meet deadlines, which are crucial in the fast-paced construction industry. The company's focus on delivering suitable candidates aligns well with the needs of commercial projects, making them a reliable partner for firms seeking to enhance their operational efficiency. - 1 review for construction industry - Less than $10,000 avg. project cost - Virtual Assistant & Recruiting for Construction Company (4.5/5, Aug 28, 2025): AbroadWorks has provided staff augmentation services for a construction company. The team has helped the client recruit a virtual assistant to manage their time tracking and scheduling. [Read Full Review](https://clutch.co/go-to-review/abroadworks/401733) ##### Transportation Experience AbroadWorks excels in providing BPO services tailored to the Transportation industry, as evidenced by their successful partnership with Voyager Global Mobility. Clients commend their quick delivery of qualified personnel who integrate seamlessly into existing teams. The flexibility and problem-solving abilities of their recruits are particularly noted, alongside strong communication practices. While minor contract management issues were highlighted, overall sentiment indicates that AbroadWorks is a valuable partner for organizations seeking reliable staffing solutions in Transportation. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for Mobility Services Company (5.0/5, Sep 2, 2025): AbroadWorks provides BPO services for a mobility services company. The team sources and hires employees based on the client's needs and requirements. [Read Full Review](https://clutch.co/go-to-review/abroadworks/402799) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients of AbroadWorks consistently highlight the company's competitive pricing and strong value for money. One project coordinator noted that the pricing fit their budget, while an IT marketing manager emphasized the economical nature of their services, stating they received quality support for just over $2,000 monthly. A public insurance adjuster mentioned that they felt they received more than they paid for, emphasizing the professionalism and effectiveness of the team. Overall, sentiment regarding cost and value is highly positive. [Read All Reviews](https://clutch.co/profile/abroadworks?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Appletree Business Services](https://clutch.co/profile/appletree-business-services) #### 4.9 out of 5 star rating (22 reviews) - $1,000+ minimum project size - 10 - 49 employees - Londonderry, NH #### Services Provided - Allocation of Expertise by Percentage - 80% Accounting - 10% Back Office Outsourcing - 10% Fractional CFO Services #### Company description Appletree Business Services is a financial advisory and accounting firm offering comprehensive services such as bookkeeping, financial planning, and business acquisition support. The reviews indicate overwhelmingly positive feedback, with 100% of reviewers highlighting their professionalism, responsiveness, and expertise. Notably, 43% of clients specifically praised their ability to manage financial transitions smoothly, reflecting their strong project management skills. [Visit Website](https://www.appletreebusiness.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Unique expertise Clients have consistently praised Appletree Business Services for their unique expertise, particularly highlighting the exceptional support provided by team members like Carreen. One client noted her proactive approach and in-depth knowledge, stating, 'Her expertise exceeded my expectations.' The overall sentiment reflects a strong appreciation for their personalized service and advanced technology, with no reported areas for improvement, indicating a high level of client satisfaction. - Accounting Services for Digital Training Company (5.0/5, Jul 19, 2023): The entire team is dedicated, focused, and endlessly helpful, and I can't say enough about Allen—he approaches our business and financials as if they were his own, constantly looking for new ways to help us view our financials and find new insights, as well as find opportunities and help us make the best decisions. I'm so happy and, frankly, relieved to have this team in our corner and be able to rely on their expertise. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/217902) - Accounting Services for Property Management Company (5.0/5, Jul 6, 2023): I have had a remarkable experience with Carreen. Her expertise and proactive approach exceeded my expectations, as well as her willingness to help. They utilize advanced technology and provide personalized attention and valuable insights. I can't say enough great things about them! [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/214427) - Accounting Services for Digital Marketing Agnecy (5.0/5, Jan 26, 2023): Appletree Business Services has familiarized themselves with our business. They’re knowledgeable, intelligent, and personable partners. Additionally, they’re great people who are willing to go above and beyond the scope of work to help us. For example, they’ve been gracious enough to answer our questions, and we've leveraged their expertise to help us make business decisions. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/178008) #### Experience in 10 industries Appletree Business Services has received positive feedback across various industries, including Advertising & Marketing, Construction, Business Services, and Financial Services. Clients commend their expertise in financial consulting, bookkeeping, and tax preparation, highlighting their responsiveness and proactive communication. The overall sentiment is favorable, with clients noting their ability to provide tailored solutions for business growth and financial clarity. This provider is particularly well-suited for small to medium-sized businesses seeking comprehensive financial services within these sectors. [Read All Reviews](https://clutch.co/profile/appletree-business-services?verified=true#reviews) ##### Advertising & marketing Experience Appletree Business Services has garnered positive feedback in the Advertising & marketing industry for their expert financial analysis and insightful business advice. Clients highlight their thoroughness, reliability, and proactive communication, which contribute to successful project outcomes. Notably, they are praised for treating client financials with personal care, demonstrating strong dedication to client success. Overall, Appletree is positioned as a valuable partner for businesses seeking growth and financial clarity in the competitive marketing landscape. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Accounting Services for Digital Training Company (5.0/5, Jul 19, 2023): Appletree Business Services provides accounting services for a digital training company. The team is tasked with managing the client's finances, payroll, reporting, and taxes. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/217902) - Business Consulting & Valuation for Business Acquisition Co (5.0/5, Nov 7, 2025): Appletree Business Services provided business consulting and valuation services for a small business acquisition company. The team assisted the client with the quality of earnings for a business acquisition. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/418499) - Business Consulting & Continuity Mgmt for Branding Agency (5.0/5, Dec 22, 2025): Appletree Business Services provided business consulting services for a branding agency. The team offered advice on HR, marketing, and budgeting. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/426996) ##### Business services Experience Appletree Business Services has garnered positive feedback in the Business services industry, showcasing expertise in due diligence, bookkeeping, and financial analysis. Clients commend their responsiveness, timely delivery, and ability to provide critical insights that prevented costly acquisitions. Their deep understanding of client needs and proactive communication fostered a strong partnership, making them a reliable choice for businesses seeking financial guidance and operational support. - 3 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Tax Services for Biopharmaceutical Company (4.5/5, Mar 8, 2024): A biopharmaceutical company has hired Appletree Business Services to provide accounting services. The team is responsible for the client's bookkeeping, accounts receivable, and taxes. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/274290) - Business Consulting & Valuation for Venture Capital Firm (5.0/5, Oct 15, 2024): Appletree Business Services provided business valuation and consulting services for a venture capital firm. The team was responsible for assisting the client in acquiring a small business. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/322631) - Bookkeeping & QuickBooks Setup for Staffing & Recruiting Co (5.0/5, Nov 5, 2025): Appletree Business Services provides ongoing bookkeeping services for a staffing and recruiting company. The team has conducted a cash flow analysis, a Quality of Earnings report, and a QuickBooks migration. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/417993) ##### Other Industry Experience Appletree Business Services has received positive feedback from clients in the Other Industry sector, highlighting their expertise in bookkeeping and accounting services. Clients praise their timely communication, flexibility, and ability to provide valuable business insights that enhance decision-making and financial visibility. The friendly and patient approach of their team, along with efficient project management, has made them a reliable partner for businesses seeking outsourced financial solutions. However, some clients noted that the software could be improved for better usability. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for Staffing Company (5.0/5, Jan 31, 2023): Appletree Business Services manages bookkeeping, tax preparation, and payroll for a staffing company. They generate financial reports and post financial statements in an online portal for the client’s viewing. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/178567) ##### Manufacturing Experience Appletree Business Services has demonstrated strong expertise in providing accounting, bookkeeping, and tax services tailored for the Manufacturing industry. Clients, such as those in industrial machinery and restroom step stool manufacturing, have praised the team's responsiveness and commitment to seamless transitions. Their thorough approach and alignment with client values enhance operational efficiency, making them a reliable partner for manufacturing firms seeking comprehensive financial management solutions. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Acccounting Services for Industrial Machinery Manufacturer (5.0/5, Nov 6, 2023): An industrial machinery manufacturer has hired Appletree Business Services for accounting services. Their work includes bookkeeping, taxes, and payroll handling. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/247505) - Accounting Services for Step Stool Manufacturing Company (5.0/5, Feb 13, 2024): A step stool manufacturing company has hired Appletree Business Services for accounting services. The team supplies tax and bookkeeping assistance. The client works with a small team to complete tasks.   [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/268663) ##### Home Services Experience Appletree Business Services has demonstrated strong expertise in the Home Services industry, particularly in accounting and financial management for businesses such as plumbing and HVAC. Client feedback highlights their responsiveness, insightful financial reviews, and ability to enhance operational efficiency. Their understanding of industry-specific needs and commitment to timely service make them a reliable partner for businesses seeking clarity and improvement in their financial processes. - 1 review for home services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for Plumbing Company (5.0/5, Oct 3, 2024): A plumbing company has hired Appletree Business Services to provide accounting services. The team manages the client's accounting, payroll, and taxes and provides monthly financial statements. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/319633) ##### Financial services Experience Appletree Business Services has demonstrated strong expertise in the financial services industry, particularly in bookkeeping for debt consolidation companies. Clients appreciate their timely delivery and alignment with company values, which enhances trust and collaboration. The positive sentiment reflects their capability to achieve specific objectives, such as effectively cleaning up financial records. Their responsive project management and commitment to meeting client needs make them a viable choice for businesses in the financial sector seeking reliable financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Bookkeeping Services for Debt Consolidation Services Co (5.0/5, Sep 26, 2024): Appletree Business Services has been hired to provide ongoing bookkeeping services for a debt consolidation services company. The team's goal is to clean up the client's books. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/317786) ##### Hospitality & leisure Experience Appletree Business Services demonstrates strong expertise in the Hospitality & leisure industry, particularly in wedding venue management. Clients commend their effective bookkeeping, tax planning, and timely project management, ensuring clean financial records and insightful monthly reports. The company's ability to maintain excellent communication and deliver results remotely has garnered positive sentiment, indicating a solid fit for businesses seeking reliable financial services within the sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for Wedding Venue Management Company (5.0/5, Oct 26, 2023): Appletree Business Services serves as an outsourced accounting partner for a wedding venue management company. The team's tasks mainly involve bookkeeping and tax preparation and filing. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/244603) ##### Wellness & Fitness Experience Appletree Business Services demonstrates strong expertise and commitment in the Wellness & Fitness industry, particularly in financial management and tax strategy. Clients appreciate the timely communication and personalized service, noting significant savings in taxes and improved clarity in financial processes. The positive sentiment reflects their ability to simplify complex accounting tasks, making them a reliable partner for businesses seeking tailored financial solutions in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for Digital Fitness Company (5.0/5, Aug 11, 2023): Appletree Business Services provides bookkeeping, tax preparation, and tax strategy support for a digital fitness company. They handle the company's business and personal taxes. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/224561) ##### Real estate Experience Appletree Business Services has received positive feedback from clients in the real estate industry, particularly for their expertise in payroll and bookkeeping. Clients appreciate their proactive communication, personalized attention, and the use of advanced technology, which contributes significantly to operational efficiency. The company's dedication to client support and effective project management has been a highlight, making them a suitable partner for businesses seeking reliable financial services in the real estate sector. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for Property Management Company (5.0/5, Jul 6, 2023): Appletree Business Services provides accounting services for a property management company. The team handles all the client's payroll and bookkeeping needs. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/214427) ##### Design Experience Appletree Business Services is highly regarded for their expertise in the Design industry, particularly in managing complex business processes and providing tailored financial solutions. Clients appreciate their proactive communication, flexibility, and strong customer security measures. The overall sentiment is positive, with clients noting their high-quality services and commitment to excellence. They are seen as a reliable partner for businesses seeking support in financial management and design-oriented project execution. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting Services for Garage Remodeling Business (5.0/5, Feb 8, 2023): Appletree Business Services provides bookkeeping support to a garage remodeling business. They handle cash flow, POS, tax preparation, financial planning, and auditing. They also use QuickBooks for reports. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/180009) ##### Construction Experience Appletree Business Services has received positive feedback from clients in the Construction industry, highlighting their expertise in bookkeeping, tax preparation, and financial management. Clients appreciate their professional approach, quick response times, and ability to alleviate administrative burdens, allowing them to focus on core business activities. Their collaborative nature and proactive support have resulted in improved financial accuracy and strategic business planning, making them a valuable partner for construction firms seeking reliable financial services. - 3 reviews for construction industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Accounting Services for Residential Remodeling Company (5.0/5, Jan 25, 2023): Appletree Business Services provides accounting and business consulting services for a residential remodeling and construction company. They do bookkeeping and tax services using QuickBooks. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/177927) - Accounting Services for Electrical Services Company (5.0/5, Jul 25, 2025): Appletree Business Services provides accounting services for an electrical services company. The team has migrated data from QuickBooks Desktop to QuickBooks Online and reconciled all existing numbers. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/393209) - Accounting Services for Flooring Company (4.5/5, Nov 6, 2025): Appletree Business Services provides accounting services for a flooring company. The team is responsible for maintaining accurate monthly financials, reconciling monetary transactions, and managing payroll. [Read Full Review](https://clutch.co/go-to-review/appletree-business-services/418281) #### 5.0 out of 5.0 rating for cost What Clients Have Said Client feedback on Appletree Business Services highlights their strong value for money and competitive pricing. Clients frequently noted that their costs fit within budgets, with one client stating they found a 'good value for cost.' Another mentioned a fixed fee structure that prevented budget overruns. Overall sentiment is positive, emphasizing their efficiency, expertise, and the high quality of service provided for the investment, with clients feeling that the services rendered exceeded expectations. [Read All Reviews](https://clutch.co/profile/appletree-business-services?verified=true#reviews) - Less than $10,000 (9 reviews) - $10,000 to $49,000 (7 reviews) #### Completed projects in 19 cities - Belle Glade, Florida (1 projects) - Orlando, Florida (1 projects) - Atlanta, Georgia (1 projects) - New Orleans, Louisiana (1 projects) - Murfreesboro, Tennessee (1 projects) - Opelika, Alabama (1 projects) - Darien, Connecticut (1 projects) - Chicago, Illinois (1 projects) - Grand Rapids, United States (1 projects) - Kalamazoo, Michigan (1 projects) - Merrimack, New Hampshire (1 projects) - New York City, New York (1 projects) - San Francisco, California (1 projects) - Denver, Colorado (2 projects) - Boston, Massachusetts (1 projects) - Waltham, Massachusetts (1 projects) - Westford, Massachusetts (1 projects) - Brookline, New Hampshire (1 projects) - Londonderry, New Hampshire (1 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/appletree-business-services?verified=true#reviews) --- ### [CCIG Group](https://clutch.co/profile/ccig-group) #### 4.9 out of 5 star rating (23 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wrocław, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CCIG Group is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. They consistently receive high praise for their operational reliability, with a 95% quality rating and customer satisfaction score of 9.1/10. Notably, 100% of reviewers highlight their excellent project management and commitment to customer satisfaction. [Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceeds expectations Clients have expressed that CCIG Group consistently exceeds expectations, particularly in their rapid onboarding and recruitment processes, which were noted as impressively efficient. The company’s ability to manage a high volume of calls while maintaining strict service level agreements has impressed clients. Additionally, the flexibility in collaboration for short-term demands has been highlighted as a key strength, reinforcing the overall sentiment of satisfaction and trust in CCIG Group’s capabilities. - Customer Service Support for Insurance Assistance Company (4.5/5, Feb 20, 2026): Agreed deliverables were always delivered on time and onboarding and recruiting speed exceeded our expectations. The way of easy and flexible collaboration for short-term demands was impressive. We value the flexibility that CCIG Group brings us and look forward to further expanding the activities and values that CCIG Group can bring us. [Read Full Review](https://clutch.co/go-to-review/ccig-group/437688) #### Reviewed 4 times in the past 6 months Recent reviews for CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility, responsiveness, and cultural fit. Clients praised their ability to meet and exceed service level agreements, with one noting a 98% call answer rate and another commending a 94% rate maintained year-round. Feedback emphasized the company's quick adaptation to changing needs and effective communication, with all clients expressing satisfaction and no significant areas for improvement identified. - 3 of 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/ccig-group?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive CCIG Group is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service is a call handling and customer service provider offering services such as call answering, lead gathering, and after-hours support. The company is praised for its responsive customer service, with about 88% of reviews highlighting their ability to deliver services efficiently and on time. Although there are occasional concerns about communication skills, the overall feedback indicates that they offer significant value for cost and reliable service. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In recent reviews, clients have highlighted Specialty Answering Service's responsiveness and effective project management. A construction company reported a positive overall impact on operations, noting the handling of approximately 20 calls weekly. However, concerns were raised regarding variability in the quality of staff, which sometimes detracted from the caller experience. Overall, the sentiment is favorable, with clients appreciating the value for cost despite some areas for improvement in communication skills. - 1 of 1 reviews is 5 stars - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/specialty-answering-service?sort_by=date_desc&verified=true#reviews) #### Experience in 14 industries Specialty Answering Service has demonstrated expertise across various sectors, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, project management, and call-handling efficiency, highlighting positive impacts on operational flow and customer engagement. While feedback is overwhelmingly positive, some clients noted areas for improvement in call quality and staff communication. Overall, Specialty Answering Service is a strong candidate for businesses requiring reliable and scalable call management solutions. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) ##### Consumer Products Experience The reviews highlight the provider's strong expertise in managing inbound services for the Consumer Products industry, emphasizing their efficiency in handling calls and exceptional attention to detail. Clients appreciate the effective communication and customer service, which have led to significant time savings and improved operational efficiency. Overall sentiment is highly positive, suggesting that this company is well-suited for businesses in the Consumer Products sector seeking reliable and detail-oriented support. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Anwering Services for Consumer Product Industry Firm (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136882) ##### Automotive Experience Specialty Answering Service has received positive feedback from clients in the Automotive industry, notably for their responsiveness and effective call management. Clients highlight their expertise in providing 24/7 customer support, which is crucial for businesses like towing and electric vehicle charging. Their customizable operator scripts and reliable reporting have proven beneficial, ensuring no missed customer inquiries while optimizing costs. Overall, the sentiment is highly favorable, indicating that Specialty Answering Service is a strong candidate for Automotive businesses seeking enhanced customer engagement. - 2 reviews for automotive industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for Vehicle Charger Manufacturer (5.0/5, Nov 12, 2024): Specialty Answering Service provides outsourced customer support services for an electrical vehicle charger manufacturer. The team is responsible for handling the client's inbound customer calls 24/7. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/330191) - Call Center Services for Towing Company (5.0/5, Apr 2, 2025): Specialty Answering Service provides ongoing call center services for a towing company. The team is responsible for answering phone calls and asking customers the client's required questions. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/364403) ##### Consumer products & services Experience Specialty Answering Service is highly regarded in the Consumer products & services sector for their effective call routing solutions and customer service automation. Clients appreciate their responsiveness, timely deliverables, and exceptional value for pricing, contributing to streamlined customer service operations. Their expertise in managing call volume and enhancing customer engagement positions them as a beneficial partner for businesses seeking efficient communication solutions in this industry. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Material Handling Equipment Co (5.0/5, Nov 18, 2024): Specialty Answering Service provides call center services for a material handling equipment company. The team has provided operators to answer calls for the client and set up an automated call routing system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/331927) ##### Financial services Experience Specialty Answering Service demonstrates exceptional expertise in the Financial services industry, particularly in call handling for tax consulting and insurance services. Clients praise their robust scripting system, responsive customer service, and transparent billing practices. The overall sentiment reflects high satisfaction with their after-hours support, which alleviates operational pressure and enhances lead management. Their commitment to client needs and innovative solutions makes them a strong contender for businesses seeking reliable answering services in the Financial sector. - 4 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Freed Up Billing Time for the Company (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118216) - Call Center Services for Financial Services Company (5.0/5, Sep 28, 2022): Specialty Answering Service provides ongoing call center services for a financial services firm. Their main task is to handle incoming and outgoing calls on a regular basis. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/160097) - Call Center Services for Insurance Company (5.0/5, Jul 12, 2023): Specialty Answering Service has provided call center services for an insurance company. The team has helped with after-hours calls and built the call script. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/215964) - Call Center Services for Tax Consulting Firm (5.0/5, Aug 5, 2024): Specialty Answering Service provided call center services for a tax consulting firm. The tasks included answering calls outside the client's working hours, updating scripts, and sending information. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/305186) ##### Healthcare Experience Specialty Answering Service has garnered positive feedback within the Healthcare industry, highlighting their expertise in delivering reliable and efficient communication solutions. Clients commend their responsiveness and professionalism, noting that their services enhance patient engagement and streamline operations. The overall sentiment indicates that Specialty Answering Service is a strong partner for healthcare providers seeking to improve service delivery and patient satisfaction, making them a favorable choice for businesses in the sector. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SAS is Efficient, Friendly and Upbeat (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/116863) ##### Telecommunications Experience Specialty Answering Service demonstrates strong expertise in the Telecommunications industry, effectively handling call routing and lead management for clients. Their ability to integrate seamlessly with client operations enhances professionalism and creates a larger business presence. Clients appreciate their responsive customer service, customization options, and valuable suggestions for improvement. Overall, the sentiment is highly positive, indicating that Specialty Answering Service is a solid choice for businesses seeking reliable telecommunications support. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Oct 23, 2023): Specialty Answering Service provides ongoing call center services for a telecommunications company. The team handles the routing of calls to team members for sales, support, and more. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/243375) ##### Chemicals & Biotechnology Experience Specialty Answering Service (SAS) demonstrated strong expertise in the Chemicals & Biotechnology sector, particularly in providing responsive customer support for COVID-19 testing services. Clients praised SAS's ability to handle high call volumes efficiently, allowing internal teams to focus on technical inquiries. The company's quick adaptability to script updates and proactive account management resulted in improved customer experience. Overall, SAS is regarded as a valuable partner for organizations seeking to enhance their customer interaction in the Chemicals & Biotechnology industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) ##### Transportation Experience Specialty Answering Service has garnered positive feedback from clients in the Transportation industry, particularly for their effective handling of after-hours calls for truck dealerships and leasing companies. Clients appreciate the seamless communication and responsiveness, which contributes to a smooth workflow. One client noted that after-hours calls continue to be answered without customer complaints, highlighting the company's reliability and expertise. Overall, their strengths lie in providing timely and efficient service tailored to the needs of the Transportation sector. - 1 review for transportation industry - $10,000,000 + avg. project cost - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Specialty Answering Service offered call center services for a trucking company to help address after-hours calls.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) ##### Advertising & marketing Experience Specialty Answering Service has received positive feedback within the Advertising & marketing industry, particularly for their reliable and cost-effective answering services. Clients highlight their 24/7 availability and effective communication, which significantly enhances workflow and saves time. The overall sentiment indicates that they are a strong fit for businesses seeking dependable support in managing client calls, making them an excellent choice for those in the Advertising & marketing sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Services for SMM Agency (5.0/5, Sep 17, 2019): Specialty Answering Service provides answering services for a social media marketing (SMM) agency. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/47310) ##### Information technology Experience Specialty Answering Service demonstrates strong expertise in automating inbound call flows for IT service firms, with clients praising their attentiveness and professionalism. Feedback indicates impressive service levels maintained over time and effective collaboration between teams. Their skilled agents and experienced programming contribute to logical, scripted call flows, enhancing operational efficiency. Overall sentiment reflects satisfaction, suggesting they are a reliable partner for IT businesses seeking exceptional call management solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for IT Firm (5.0/5, Sep 17, 2019): Specialty Answering Service worked on scripted inbound call flows for an IT services company.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/46503) - Customers are Impressed with SAS (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117971) ##### IT Services Experience Specialty Answering Service is highly regarded for its reliable and responsive call answering services, enhancing operational efficiency for clients in the IT Services industry. Their simple email alert procedure facilitates seamless communication, allowing teams to focus on critical tasks without interruptions. Clients appreciate the significant productivity improvements, although some suggest a desire for analytical data to optimize call handling further. Overall, Specialty Answering Service demonstrates expertise in delivering impactful solutions tailored to the needs of IT firms. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Services for R&D Defense Contractor (5.0/5, Feb 19, 2019): Specialty Answering Services answered calls and forwarded messages to the appropriate internal parties using an email system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/61628) ##### Arts, entertainment & music Experience The provider has demonstrated strong expertise in the Arts, entertainment, and music industry, receiving positive feedback for their innovative solutions and impactful results. Clients commend their ability to understand industry nuances, delivering tailored strategies that enhance project outcomes. Overall sentiment reflects confidence in the provider's capacity to drive success and foster creativity, making them a suitable choice for businesses seeking specialized support in this dynamic sector. - 2 reviews for arts, entertainment & music industry - Less than $10,000 avg. project cost - Great Live Answering Service (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117329) - Good Performance and Information For Our Callers (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118227) ##### Business services Experience Specialty Answering Service has garnered positive feedback within the Business services industry, particularly for their responsiveness and effective after-hours support. Clients praise their attentive customer service, timely communication, and ability to capture critical information. The company has demonstrated a strong impact by preventing missed calls and ensuring urgent matters are addressed promptly, making them a reliable choice for businesses seeking to enhance their customer engagement and operational efficiency. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Support for Business Service Firm (5.0/5, Dec 27, 2019): Specialty Answering Service provides after-hours answering services for a business service provider. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/109411) - Answering Service for Property Management Company (5.0/5, Jul 23, 2020): Specialty Answering Service offers after-hours call answering services for a property management company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/143741) - Call Center Services for Writing Services Company (5.0/5, Apr 12, 2023): A professional writing company hired Specialty Answering Service for their call center services. The team is responsible for answering and resolving customer issues through email and text. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/194114) ##### Manufacturing Experience Specialty Answering Service has received positive feedback from clients in the Manufacturing sector, particularly for their expertise in handling inbound communication and order tracking. Clients appreciate their professionalism and responsiveness, which have significantly reduced staffing needs and improved operational efficiency. Despite some challenges with language barriers, the overall sentiment reflects satisfaction with their service quality and the positive impact on cost savings and profitability. This makes them a strong candidate for businesses seeking reliable support in the Manufacturing industry. - 3 reviews for manufacturing industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - IVR and Call Answering Services for Manufacturing Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/37138) - Delivery Tracking & Order Processing for Food Manufacturer (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136623) - Inbound Appointment Scheduling for Food Product Producer (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/146642) ##### Legal Experience Specialty Answering Service has demonstrated significant expertise in the Legal industry, providing effective phone answering and calendaring solutions that enhance operational efficiency for law firms. Clients have noted improvements in workflow and client call handling, leading to increased productivity and lead conversion. The company's responsiveness to inquiries and flexibility in service plans are highlighted as strengths, making them a suitable partner for law firms seeking to project a professional image while managing costs. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering & Calendar Services for Law Firm (5.0/5, Apr 10, 2020): A law firm hired Specialty Answering Services to answer phones. They provide answering and calendaring services. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/56410) - Call Center Services for Law Firm (5.0/5, Jan 21, 2020): To reduce the administrative burden of responding to phone calls, Specialty Answering Service served as a virtual secretary. They answered every call and transferred legitimate inquiries to the right resource. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/122196) ##### Other industries Experience Specialty Answering Service has received strong feedback from clients across various industries, including veterinary care, family medicine, and construction. Clients have praised their responsiveness, effective communication, and ability to manage urgent calls efficiently. Notably, their services have enabled businesses to enhance productivity and focus on core operations by effectively handling inbound inquiries. The overall sentiment is overwhelmingly positive, highlighting their value in streamlining customer interactions and support, making them a suitable choice for companies seeking reliable answering services in diverse sectors. - 17 reviews for other industries industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) - Answering Services for R&D Defense Contractor (5.0/5, Feb 19, 2019): Specialty Answering Services answered calls and forwarded messages to the appropriate internal parties using an email system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/61628) - SAS is Efficient, Friendly and Upbeat (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/116863) - Specialty Answering Service Saved Us Millions (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117421) - SAS Increases Productivity and Improves Customer Service (2.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117469) - Good 24/7 Service (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117954) - Good Computer Intregation (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118012) - Answering Services for Mental Health Therapy Practice (4.5/5, Jul 10, 2020): Specialty Answering Service provides call center services for a mental health therapy practice. The team is responsible for answering all incoming calls. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/133398) - Year-Round Answering Services for Business Firm (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136666) - Anwering Services for Consumer Product Industry Firm (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136882) - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Specialty Answering Service offered call center services for a trucking company to help address after-hours calls.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) - After-Hours Answering Service for Trucking Company (3.5/5, Dec 29, 2020): Specialty Answering Service provides after-hours call center services for a trucking company. The team works on answering emergency calls from drivers after business hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/147020) - Call Center Services for Exterior Remodeling Company (5.0/5, Apr 28, 2023): Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) - Call Center Services for Family Medicine Practice (4.5/5, Mar 7, 2024): Specialty Answering Service provides call center services for a family medicine practice. The team is tasked with handling after-hour calls and forwarding them to the client's team. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/274150) - Outsourced Customer Service for Veterinary Clinic (5.0/5, Apr 18, 2024): Specialty Answering Service provides ongoing outsourced customer services for a veterinary clinic. The team is responsible for screening, message taking, and customer support. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/283354) - Call Center Services for Yard Ramp Co (5.0/5, Oct 14, 2024): Specialty Answering Service provides live receptionist services for a yard ramp company. The team has been responsible for the live receptionist scripting, employee phone systems, and computer applications. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/322286) - Call Center Services for Construction Company (5.0/5, Nov 26, 2025): Specialty Answering Service provides call center services for a construction company. The team is responsible for answering calls and taking messages for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/422281) ##### Real estate Experience Specialty Answering Service has demonstrated significant expertise in the real estate industry, with positive feedback highlighting their efficiency and responsiveness. Clients appreciated their ability to handle call management effectively, particularly in filtering and gathering key information from incoming calls related to property sales. The overall sentiment is highly favorable, emphasizing their knowledgeable team and valuable support, making them a strong candidate for businesses seeking reliable communication solutions in real estate. - 2 reviews for real estate industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - After-Hours Call Services for Property Management Co. (5.0/5, Oct 2, 2020): Specialty Answering Service identified and resolved call routing issues for a multi-tenant commercial real estate company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/78073) - Call Center Services for Real Estate Company (5.0/5, Jul 31, 2025): Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/394746) ##### Hospitality & leisure Experience Feedback on Specialty Answering Service within the Hospitality & leisure industry indicates significant dissatisfaction among clients. A co-owner of a cleaning service reported unprofessional conduct, including failure to adhere to call scripts and excessive billing. Clients experienced negative customer interactions and were compelled to seek alternative solutions due to the lack of effective communication and project management. Overall, the company's shortcomings suggest potential clients should carefully consider their reliability and adherence to service agreements before engaging. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Services for Residential & Commercial Cleaning Firm (0.5/5, Apr 9, 2018): Specialty Answering Service was contracted to provide answering services for customers calling to schedule or reschedule appointments during a four-month engagement.   [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/66725) ##### Utilities Experience Specialty Answering Service has garnered positive feedback from clients in the Utilities industry, highlighting their expertise in providing after-hours customer service and emergency call handling. Clients commend the company's responsiveness, professionalism, and ability to adapt to specific needs, ensuring effective communication during critical times. The overall sentiment reflects confidence in their services, indicating they are a reliable partner for utilities seeking enhanced customer support solutions. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Support for Municipal Water Utility (5.0/5, Oct 23, 2019): Specialty Answering Service provided call answering services for a municipal water utility so they could answer emergencies during off-hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/70698) - Customer Support for Utilities Company (5.0/5, Jul 2, 2019): Specialty Answering Service provides customer service associates and phone answering services. Working during the night and on holidays and weekends, their staff ensures 24/7 coverage. This review was updated by the client on July 23, 2019. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/126532) ##### Other Industry Experience Specialty Answering Service has demonstrated expertise in providing reliable after-hours answering services for companies in the Other Industry, such as exterior remodeling. Clients appreciate their timely response to calls and effective communication through modern tools like dashboards. Overall sentiment reflects satisfaction with their value for cost and project management, indicating that they are a strong fit for businesses seeking efficient customer support solutions. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Exterior Remodeling Company (5.0/5, Apr 28, 2023): Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) #### 3.7 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Specialty Answering Service as offering good value for money, with many noting that their pricing aligns well with budgets and expectations. For instance, a client from Lowery Fence & Patio highlighted that they chose SAS because 'their pricing fit our budget and they offered good value for the cost.' Similarly, Ben Robinson Homes emphasized the company's 'good value for cost.' Overall, the sentiment reflects satisfaction with both service quality and affordability. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) - Less than $10,000 (30 reviews) - $10,000 to $49,000 (3 reviews) - $10,000,000 + (3 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (42 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) --- ### [Strong Vision Data Processing](https://clutch.co/profile/strong-vision-data-processing) #### 5 out of 5 star rating (7 reviews) - < $25 average hourly rate - 10 - 49 employees - Pune, India #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% Document Digitization & Management - 10% Sales Outsourcing - 5% Translation - 5% Transcription #### Company description Strong Vision Data Processing specializes in Back Office Services including data entry, PDF redaction, and spreadsheet management. The company is praised for its efficiency and cost-effectiveness, with reviewers highlighting their timely delivery and organizational skills. Notably, 100% of reviewers commend their speed and project management abilities, and no areas for improvement were mentioned. [Visit Website](http://www.strongvisiondatapro.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative Clients have consistently praised Strong Vision Data Processing for their excellent communication skills, particularly highlighting Swapnil's proactive approach. One client noted that Swapnil set up Zoom calls to ensure clarity and recorded sessions for team reference, demonstrating thoroughness in understanding project details. Additionally, clients appreciated his responsiveness, as he would reach out immediately with any questions. Overall, the sentiment regarding communication is overwhelmingly positive, with clients expressing satisfaction in the effective dialogue and collaboration. - Monthly Accounting Services for Financial Services Company (5.0/5, Mar 23, 2021): It was wonderful. Swapnil needed very little lead time before the start of a project. He was always great at communicating and setting meetings to work with US hours of business. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/104953) #### Experience in 5 industries Strong Vision Data Processing has demonstrated expertise across various industries, including Legal, Financial Services, Education, Media, and other sectors. Clients commend their efficiency, accuracy in data processing, and superior project management, consistently highlighting their timely delivery and attention to detail. The overall sentiment is highly positive, reflecting their strong capability to adapt to specific industry needs and challenges, making them a suitable partner for companies requiring meticulous data handling and processing solutions. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) ##### Media Experience Strong Vision Data Processing is highly regarded in the media industry for their efficient and accurate data processing capabilities. Clients commend their punctuality and ability to handle diverse data formats, leading to improved internal workflows. The team's expertise, particularly that of co-founder Swapnil, in quickly learning and executing new tasks further underscores their strengths. Overall, the sentiment is overwhelmingly positive, indicating they could be a strong fit for media-related projects requiring meticulous data handling. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Communications Company (5.0/5, Sep 5, 2018): Strong Vision Data Processing provides ongoing data entry services, converting the needed data into readable excel files with a quick turnaround time. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/118423) ##### Other industries Experience Strong Vision Data Processing has demonstrated exceptional expertise in the Other industries sector, particularly in data conversion for a metal service center. Clients appreciate their timely deliverables and proactive communication, often exceeding expectations without the need for progress updates. The company’s ability to quickly grasp project requirements and deliver results ahead of schedule highlights their strengths, making them a valuable partner for businesses seeking reliable data processing solutions. - 1 review for other industries industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting for Metal Service Center (5.0/5, Aug 21, 2024): Strong Vision Data Processing converted data from PDF time cards into soft copy versions in Excel for a metal service center. The team also summarized each employee's hours worked. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/308874) ##### Design Experience Strong Vision Data Processing demonstrates significant expertise in data processing, particularly for the Design industry, as evidenced by their ability to handle complex vendor data sets efficiently. Client feedback highlights their strengths in timely delivery, budget management, and maintaining high data quality. The positive sentiment surrounding their project management and communication reinforces their suitability for businesses seeking reliable design data solutions. - 1 review for design industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Processing for Safety Equipment Retailer (5.0/5, Dec 20, 2022): An online safety equipment retailer hired Strong Vision Data Processing to translate various incoming product data sets into their own internal data set according to specific SOPs. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/172795) ##### Financial services Experience Strong Vision Data Processing has received positive feedback from clients in the Financial services industry, particularly for their expertise in handling monthly statements with zero errors and timely deliveries. Clients appreciate their effective communication and flexible billing structures, allowing for tailored solutions. The consistent positive outcomes reflect the company's thorough approach and adaptability, making them a suitable partner for businesses seeking reliable data processing services. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Monthly Accounting Services for Financial Services Company (5.0/5, Mar 23, 2021): Strong Vision Data Processing was tasked with monthly statement reporting and providing accounting services to a financial services company. The client needed a quick turnaround for statements with no errors. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/104953) ##### Education Experience Strong Vision Data Processing has demonstrated exceptional expertise in the Education sector by successfully digitizing extensive datasets for a research team. Clients commend their accuracy, responsiveness, and cost-effectiveness, highlighting their ability to deliver high-quality results. The company effectively manages communication and project logistics, ensuring a seamless workflow. Overall, their strengths in data processing make them a valuable partner for educational institutions seeking reliable and efficient data solutions. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Digitalization for University Research Team (5.0/5, Aug 19, 2020): Strong Vision Data Processing digitized the data contained in old books and records possessed by a University of Chicago research team, inputting numbers into excel and returning them to the client. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/43812) ##### Legal Experience Strong Vision Data Processing has received positive feedback from clients in the Legal industry, particularly for their expertise in organizing and processing complex data. Clients commend their efficiency in handling tasks such as data entry and redaction of sensitive information, with one citing a long-term partnership due to consistent quality and timely delivery. Their cost-effectiveness and responsiveness further enhance their suitability for legal consulting projects, making them a strong candidate for similar businesses seeking reliable data processing solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for Economic Consulting Company (5.0/5, Dec 3, 2025): Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive information. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/423401) ##### IT Services Experience Strong Vision Data Processing receives consistently positive feedback within the IT Services industry, highlighted by their expertise in data migration and content management. Clients commend their responsiveness, attention to detail, and ability to deliver high-quality results ahead of deadlines. The long-standing partnership with clients, along with the trust established over years, underscores their reliability. However, there is a suggestion for enhanced marketing to reach a broader audience, which reflects their potential for growth in the industry. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Web Content Transfers for Production Company (5.0/5, Oct 11, 2018): Strong Vision Data Processing aggregates content on existing websites and migrates it to new platforms. They move pages and individual posts that include copywriting and visual media. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/132425) #### 5.0 out of 5.0 rating for cost What Clients Have Said Strong Vision Data Processing is praised for its cost-effectiveness and value for money across multiple reviews. Clients noted that their pricing fits budgets well, with one stating they were 'significantly cheaper' than competitors without compromising quality. Another client highlighted their 'good value for the cost' and commended their timely deliveries. Overall, the sentiment reflects satisfaction with both the affordability and the quality of work provided. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 cities - Washington, District of Columbia (1 projects) - Dallas, Texas (1 projects) - San Antonio, Texas (1 projects) - Chicago, Illinois (2 projects) - Los Angeles, California (1 projects) - Tempe, Arizona (1 projects) [View Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) --- ### [TRANSFORM Solutions](https://clutch.co/profile/transform-solutions) #### 4.9 out of 5 star rating (10 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 15% AI Agents - 10% Back Office Outsourcing - 10% Content Moderation Services - 35% Data Annotation Services - 10% Document Digitization & Management - 20% Generative AI #### Company description TRANSFORM Solutions is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across reviews, 100% of clients commend their excellent communication, project management, and timely delivery. Clients particularly appreciate their outstanding reliability and cost efficiency, with no areas needing improvement mentioned. [Visit Website](https://transformsolution.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 2 times in the past 6 months Recent reviews highlight TRANSFORM Solutions' exceptional communication and project management skills, with clients noting timely deliverables and accurate data outcomes. An Associate at Riverwood Capital praised their excellent project management and high-quality work, while the Director of Strategic Partnerships at Sylogist Ltd emphasized the company's attention to detail and willingness to incorporate feedback. Overall, clients express strong satisfaction and a commitment to future collaborations, indicating a positive sentiment towards TRANSFORM Solutions. - 2 of 2 reviews are 5 stars - 1 new review for Back Office Outsourcing services - Less than $10,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/transform-solutions?sort_by=date_desc&verified=true#reviews) #### 3 reviews mention Back Office Outsourcing Data Collection for Software Private Equity Company 5.0/5 — TRANSFORM Solutions provided data collection services for a software private equity company. The team pulled employee count data from LinkedIn that was critical to key analyses. - 2 of 3 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/transform-solutions/445121) #### Experience in 6 industries TRANSFORM Solutions has received positive feedback across various industries, including Financial Services, Non-Profit, Information Technology, Manufacturing, Healthcare, and others. Clients commend their expertise in data collection, workflow simplification, and lead generation, highlighting excellent communication, timely delivery, and adaptability. Overall sentiment is favorable, particularly in Financial Services and Healthcare, where their impact on data accuracy and operational efficiency is particularly noted. Organizations seeking data-driven marketing solutions or workflow enhancements may find TRANSFORM Solutions a suitable partner. [Read All Reviews](https://clutch.co/profile/transform-solutions?verified=true#reviews) ##### Healthcare Experience TRANSFORM Solutions has demonstrated significant expertise within the Healthcare industry, particularly in providing valuable data services to organizations focused on special needs. Clients appreciate their responsiveness and ability to deliver on specific requirements, resulting in substantial outcomes, such as the acquisition of thousands of relevant contacts. The company aligns well with client values and consistently offers competitive pricing, making them a reliable partner for Healthcare entities seeking efficient solutions. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Email Marketing Services for Healthcare Company (4.5/5, Apr 4, 2024): TransForm Solutions provided email marketing services for a healthcare company. The team was responsible for gathering email addresses of special education professionals from 14 New Jersey counties. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/280236) ##### Information technology Experience TRANSFORM Solutions demonstrates strong expertise in workflow simplification within the Information Technology sector, as highlighted by their ability to enhance client satisfaction and internal efficiency for File & ServeXpress. Clients appreciate their reliability, timely project delivery, and effective communication, which contribute to successful project outcomes. Overall, the company is well-regarded for delivering good value, making them a strong candidate for potential clients seeking solutions in IT-related projects. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for Document Management Company (4.5/5, Feb 12, 2025): TRANSFORM Solutions provides back-office support for a document management company. The team assists with daily process simplification activities. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/351654) ##### Manufacturing Experience TRANSFORM Solutions has received positive feedback from clients in the Manufacturing industry, particularly for their expertise in data mining and business development. Clients commend their ability to deliver fast, accurate, and insightful data solutions that significantly enhance lead generation and conversion rates. Their commitment to customer service and responsiveness, alongside their high-quality deliverables, positions them as a strong partner for manufacturing companies seeking to improve their sales and marketing strategies. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Demand Generation Marketing for Manufacturing Company (5.0/5, Dec 11, 2024): TransForm Solutions works with a manufacturing company to utilize data mining tools identify relevant lead information and perform thorough thorough data cleansing of their contact list to ensure accuracy. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/336913) ##### Other industries Experience TRANSFORM Solutions has received positive feedback from clients in the Other industries sector, highlighting their expertise in managing operational tasks such as job creation and invoice processing. Clients commend their responsiveness, timely delivery, and ability to adapt quickly to specific needs. The 24-hour service and effective communication further enhance their value proposition, making them a reliable partner for businesses seeking efficient support in administrative and operational functions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for Electrical Services Company (5.0/5, Nov 20, 2024): TransForm Solutions provides ongoing data entry services for an electrical services company. The team creates jobs in the client's system based on customer requests and uploads invoices into customer portals. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/332489) ##### Software Experience TRANSFORM Solutions demonstrates strong expertise in the Software industry, particularly in client engagement and outreach strategies. Clients, such as FirstIgnite, commend their ability to efficiently manage large-scale contact selection, showcasing impressive consistency and effective workflows. Overall sentiment reflects high satisfaction with their services, highlighting the company's reliability and successful outcomes, making them a strong candidate for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Contact Selection Support for Software Company (5.0/5, Aug 3, 2021): A software company hired TransForm Solutions for contact selection support. They’re tasked with selecting 100 contacts daily from the selected companies to support business partners.  [Read Full Review](https://clutch.co/go-to-review/transform-solutions/98432) ##### Non-profit Experience TRANSFORM Solutions has received positive feedback from clients in the Non-profit sector, highlighting their effective communication, responsiveness, and attention to detail. A long-term client praised the company for consistently delivering targeted marketing lists and adapting to feedback, which reflects their expertise in understanding Non-profit needs. Overall, the sentiment is highly favorable, indicating that TRANSFORM Solutions is a reliable choice for Non-profit organizations seeking impactful project outcomes. - 1 review for non-profit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Marketing List Creation for Software Company (5.0/5, Mar 24, 2026): TRANSFORM Solutions provided marketing list creation services for a software company. The team was tasked with creating targeted marketing lists. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/445020) ##### Financial services Experience TransForm Solutions has received positive feedback from clients in the Financial services industry, highlighting their expertise in data collection and project management. Clients noted their ability to deliver accurate data on time, excellent communication, and adaptability to project needs. The overall sentiment reflects a strong confidence in their capabilities, making them a suitable partner for organizations seeking reliable and efficient solutions in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Award Designer & Manufacturer (4.5/5, Mar 30, 2023): TransForm Solutions provides lead generation automation for an award designer and manufacturer. The team migrates information and data to the client's CRM and continuously manages their platform. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/191190) - Data Collection for Software Private Equity Company (5.0/5, Mar 24, 2026): TRANSFORM Solutions provided data collection services for a software private equity company. The team pulled employee count data from LinkedIn that was critical to key analyses. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/445121) #### Completed projects in 8 cities - Savannah, Georgia (1 projects) - Dallas, Texas (1 projects) - Traverse City, Michigan (1 projects) - Terrace Heights, New York (1 projects) - Menlo Park, California (1 projects) - San Clemente, California (1 projects) - Stirling, New Jersey (1 projects) - Warminster, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/transform-solutions?verified=true#reviews) --- ### [TueCa RCM™ — a CareLink Billing Services LLC company](https://clutch.co/profile/tueca-rcm-carelink-billing-services-company) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 30% Call Center Services - 20% Finance & Accounting Outsourcing (FAO) #### Company description CareLink Billing Services LLC is a specialized Back Office Services company, providing exceptional billing support for healthcare practices. With 100% positive feedback, clients commend their professional, responsive, and personalized approach, significantly reducing administrative burdens and enhancing focus on client care. Their deep understanding of the behavioral health field and tailored solutions are frequently highlighted. [Visit Website](https://carelinkbillingservices.com/) #### 1 review mentions Back Office Outsourcing Medical Billing for Psychological Testing & Therapy Co 5.0/5 — CareLink Billing Services LLC provides medical billing services for a psychological testing and therapy provider. The team processes claims and ensures reimbursements are received on time. - 1 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/374711) #### Experience in 2 industries CareLink Billing Services LLC has demonstrated strong expertise in the Healthcare and Medical sectors, particularly in mental health and medical billing. Clients commend their outstanding customer service, responsiveness, and proactive problem-solving abilities. The provider significantly enhances billing efficiency and revenue generation, making them an ideal partner for healthcare and medical businesses seeking reliable billing solutions. [Read All Reviews](https://clutch.co/profile/tueca-rcm-carelink-billing-services-company?verified=true#reviews) ##### Healthcare Experience CareLink Billing Services LLC has received positive feedback from clients in the Healthcare industry, particularly in mental health services. Clients praised their expertise in billing and credentialing, highlighting the company's outstanding customer service and immediate responsiveness. The reliability in delivering timely eligibility information and handling remittances has significantly eased clients' billing processes. Overall, CareLink demonstrates a strong alignment with client values, making them a suitable partner for Healthcare organizations seeking efficient billing solutions. - 2 reviews for healthcare industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Mental Health Therapy Co (5.0/5, May 14, 2025): CareLink Billing Services LLC provides billing services for a mental health therapy company. The team has handled the client's billings and remittances. [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/374268) - Finance & Accounting Outsourcing for Mental Health Clinic (5.0/5, May 26, 2025): CareLink Billing Services LLC provides billing and credentialing services for a mental health clinic. The team has also handled marketing efforts. [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/377230) ##### Medical Experience CareLink Billing Services LLC has received positive feedback from clients in the Medical industry, particularly for their expertise in billing and claims management. Clients noted the company's responsiveness, proactive problem-solving, and their ability to understand the unique needs of healthcare providers. Their services led to increased revenue and streamlined administrative processes, allowing healthcare professionals to focus on patient care. Overall, CareLink is highly recommended for medical practices seeking reliable billing support. - 3 reviews for medical industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Finance & Accounting Services for Family Medicine Practice (5.0/5, Apr 30, 2025): CareLink Billing Services LLC provides medical claims and billing services for a family medicine practice. The team also handles insurance verification. [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/371012) - Medical Billing for Psychological Testing & Therapy Co (5.0/5, May 16, 2025): CareLink Billing Services LLC provides medical billing services for a psychological testing and therapy provider. The team processes claims and ensures reimbursements are received on time. [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/374711) - Accounting & Financial Advising for Medical Supply Company (5.0/5, Aug 22, 2025): CareLink Billing Services LLC provides accounting services for a medical supply company. The team reduces accounts receivable days, implements billing and collections, and maintains a positive cash flow. [Read Full Review](https://clutch.co/go-to-review/tueca-rcm-carelink-billing-services-company/400329) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend CareLink Billing Services LLC for their competitive pricing and excellent value for money. One client highlighted that their pricing 'fit our budget' while another noted their 'good value for cost.' Overall sentiment reflects that the company's services have significantly reduced administrative burdens and increased revenue, making them a recommended choice for affordable and effective billing solutions. [Read All Reviews](https://clutch.co/profile/tueca-rcm-carelink-billing-services-company?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 5 cities - Fort Lauderdale, Florida (1 projects) - Orlando, Florida (1 projects) - Florissant, United States (1 projects) - Hesperia, California (1 projects) - Rocky Hill, Connecticut (1 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) [View Reviews](https://clutch.co/profile/tueca-rcm-carelink-billing-services-company?verified=true#reviews) --- ### [TAM Solutions](https://clutch.co/profile/tam-solutions) #### 5 out of 5 star rating (4 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Employer of Record (EOR) Services - 40% Recruitment Process Outsourcing - 25% IT Staff Augmentation #### Company description TAM Solutions is a provider of Back Office Services and Administrative Outsourcing, offering comprehensive support in document preparation, data entry, and scheduling coordination. Client feedback highlights a 100% positive impact on streamlining processes and reducing inefficiencies, with no areas for improvement noted. Their commitment to aligning company values with clients is particularly commendable. [Visit Website](https://www.tamsolutions.io/) #### Reviewed 2 times in the past 6 months Recent reviews for TAM Solutions highlight their effectiveness in administrative support and recruitment process outsourcing. Clients commend the team for streamlining operations, achieving 100% fill rates, and maintaining excellent communication. One client noted a significant reduction in administrative errors and improved client response times, while another praised their commitment to success and data-driven approach. Overall, sentiment is highly positive, with no significant areas for improvement identified. - 2 of 2 reviews are 5 stars - 1 new review for Back Office Outsourcing services - Unknown avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/tam-solutions?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Back Office Outsourcing Back Office Outsourcing for Insurance Company 5.0/5 — TAM Solutions provides back-office support for an insurance company. Their work includes document preparation, data entry, scheduling coordination, and assistance with internal systems and communications. - 1 of 1 Back Office Outsourcing reviews are 5 stars - 1 new review for Back Office Outsourcing in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/tam-solutions/446444) #### Completed projects in 4 cities - Atlanta, Georgia (1 projects) - Chicago, Illinois (1 projects) - Longmont, Colorado (1 projects) - Exeter, New Hampshire (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 5 languages: - Dutch - English - French - German - Spanish [View Reviews](https://clutch.co/profile/tam-solutions?verified=true#reviews) #### 3 fixed price Back Office Outsourcing packages Back Office & Admin Support Reliable monthly support for inboxes, calendars, data entry, scheduling, reporting, and day-to-day admin operations. --- ### [ITELENCE](https://clutch.co/profile/itelence) #### 5 out of 5 star rating (4 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Warszawa, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 5% Cloud Consulting & SI - 5% ERP Consulting and SI - 15% Finance & Accounting Outsourcing (FAO) - 20% IT Managed Services - 25% IT Staff Augmentation #### Company description ITELENCE is an IT support and staffing company known for its professional and flexible approach to solutions. Reviews indicate a 100% positive feedback rate, with clients praising their responsive project management and alignment with business needs. Approximately 67% of reviewers highlight their culture fit and alignment with company values. There are no noted areas for improvement, showcasing their consistent quality of service. [Visit Website](https://itelence.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely ITELENCE consistently receives positive feedback regarding their timeliness. Clients highlight their prompt responses, with one stating, 'ITELENCE’s responses are always timely,' and another noting their 'very professional, complete, timely' project management. This reflects a strong commitment to communication and meeting deadlines, making them a reliable partner for various projects without identified areas for improvement. - Recruitment Process Outsourcing for Consulting Company (5.0/5, Dec 15, 2025): ITELENCE’s responses are always timely. We communicate via email and messaging apps. [Read Full Review](https://clutch.co/go-to-review/itelence/425601) #### Reviewed 1 time in the past 6 months Recent feedback on ITELENCE highlights their effective IT support and responsiveness to client needs, particularly in eCommerce and infrastructure development. A client noted the company's alignment with their values and praised their flexibility and professional approach. While measurable outcomes were not documented, the overall sentiment is positive, with clients appreciating the quality of support and the collaborative culture fostered by ITELENCE. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/itelence?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries ITELENCE has received positive feedback across various industries, notably in Other Industries, Manufacturing, and Energy & Natural Resources. Clients praise their expertise in AI integration, back-office support, and IT infrastructure, highlighting strengths in responsiveness, professionalism, and a strong alignment with company values. The overall sentiment is favorable, indicating ITELENCE's capability to effectively meet the needs of businesses in diverse sectors, particularly those seeking tech-driven solutions and operational efficiency. [Read All Reviews](https://clutch.co/profile/itelence?verified=true#reviews) ##### Consulting Experience ITELENCE demonstrates strong expertise in consulting, particularly in AWS services and AI integration. Clients commend their ability to understand specific needs and provide qualified candidates swiftly, resulting in consistently positive feedback. Their project management is noted for timely communication and effective resource alignment, showcasing their impact in the Consulting industry. Overall, ITELENCE is positioned as a reliable partner for businesses seeking advanced AI solutions and skilled talent. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Process Outsourcing for Consulting Company (5.0/5, Dec 15, 2025): ITELENCE provides ongoing recruitment process outsourcing services for a consulting company. The team provides the client with CVs to cover the client's need for additional resources to meet their peak demand. [Read Full Review](https://clutch.co/go-to-review/itelence/425601) ##### Manufacturing Experience The reviews highlight ITELENCE's strong expertise in the Manufacturing industry, particularly through its support in back-office accounting and IT services for clients like Ecobat. Clients appreciate their professional demeanor, timely delivery, and effective communication, leading to significant cost savings and improved service levels. The company's alignment with client values and a good cultural fit further solidify its strengths, making it a reliable partner for manufacturing businesses seeking efficient IT and accounting solutions. - 1 review for manufacturing industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - IT Support & Accounting for Battery Recycling Company (5.0/5, Oct 6, 2025): ITELENCE provides IT support and accounting services for a battery recycling company. The team manages the IT needs of a call center, covering several languages and time zones. They also handle accounting work. [Read Full Review](https://clutch.co/go-to-review/itelence/411171) ##### Energy & natural resources Experience ITELENCE has demonstrated strong expertise in the Energy & Natural Resources sector, particularly in providing IT support for energy storage solutions. Clients appreciate their flexibility, professionalism, and alignment with company values. The team's responsiveness and commitment to client needs have yielded positive feedback, indicating a good cultural fit. Overall, ITELENCE is well-regarded for their ability to assist in ecommerce and infrastructure support, making them a reliable partner in the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - IT Managed Services for Energy Storage Solutions Company (5.0/5, Feb 11, 2026): ITELENCE provides managed IT services for an energy storage solutions company. The team also supports the client's e-commerce and network initiatives. [Read Full Review](https://clutch.co/go-to-review/itelence/435537) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ITELENCE's strong value for money, with one stating they were impressed by the 'good value for cost' and another noting that the pricing fit their budget. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as evidenced by outcomes such as cost savings and improved service levels. Clients appreciate the professional spirit and timely responses, reinforcing the perception of ITELENCE as a cost-efficient partner. [Read All Reviews](https://clutch.co/profile/itelence?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%. [Visit Website](https://hugotech.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### Easy to reach Clients have expressed a positive sentiment regarding Hugo's accessibility, highlighting their responsiveness and flexibility in communication. One reviewer noted, "Always available to connect via slack, email or chat," indicating that reaching out for support is straightforward. Additionally, the team is commended for being adaptable, making it easy to schedule ongoing calls as needed. Overall, clients appreciate the ease of communication, which enhances collaboration and project management. #### 2 reviews mention Back Office Outsourcing Customer Support for Food Delivery Platform 5.0/5 — Hugo provides ongoing customer support for a food delivery platform. They manage customer complaints, push notifications, content publishing, and multilingual support across 40 countries.  - 1 of 2 Back Office Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/297090) #### 4.7 out of 5.0 rating for cost What Clients Have Said Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [Booth](https://clutch.co/profile/booth-0) #### 4.8 out of 5 star rating (18 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 5% Content Marketing - 20% Customer Service Outsourcing - 5% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing - 5% IT Managed Services - 10% Other Digital Marketing - 5% PEO/Employee Leasing - 5% Recruitment Process Outsourcing - 10% IT Staff Augmentation #### Company description Booth is a Business Process Outsourcing (BPO) firm providing a comprehensive range of administrative support services, including offshore back office solutions and remote office support. Reviews indicate a high level of customer satisfaction, with approximately 85% of feedback being positive, highlighting their commitment to aligning with client values and delivering timely, efficient services. Notably, 60% of reviewers commend their project management and adaptability. [Visit Website](https://hirebooth.com/) #### 8 reviews mention Back Office Outsourcing Administration Support for Recruitment Company 5.0/5 — Booth & Partners provides administration support for a recruitment company. They're in charge of uploading job offerings onto the client's system using the information the client provides via email. - 6 of 8 Back Office Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/booth-0/295213) #### Experience in 8 industries Booth & Partners has demonstrated expertise across various industries including Technology, Retail, Real Estate, Education, and Insurance. Clients commend their ability to provide tailored operational solutions, effective team scaling, and adherence to compliance in offshore hiring. The overall sentiment reflects satisfaction with their responsiveness, project management, and cultural alignment with clients. Particularly, they excel in administrative support, customer service optimization, and recruitment services, making them a suitable partner for companies seeking efficient operational support in these sectors. [Read All Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) ##### Real estate Experience Booth & Partners has garnered positive feedback within the real estate sector, particularly for their expertise in accounting and staffing solutions. Clients commend their ability to quickly provide qualified candidates and manage financial tasks efficiently, significantly improving internal structures. Their professionalism, timely communication, and adaptability to client needs have positioned them as a valuable partner for property management firms seeking to enhance operational efficiency and reduce costs. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Recruitment & Back Office Outsourcing for Property Mgmt Co (5.0/5, May 2, 2024): Booth & Partners recruits, screens, and interviews candidates for a property management company. Once a candidate is hired, the team offers onboarding and employee support services. [Read Full Review](https://clutch.co/go-to-review/booth-0/286188) - Recruitment Services for Property Management Firm (5.0/5, Aug 6, 2024): Booth & Partners has helped a property management firm build their accounting department. The team has recruited an accounting and accounts payable specialist, payroll accountant, and project coordinator. [Read Full Review](https://clutch.co/go-to-review/booth-0/305341) - Accounting Services for Equity Firm (5.0/5, Aug 16, 2024): Booth & Partners has provided an accountant for an equity firm. They work with the client's tax consultant, and their responsibilities include bookkeeping, tax, preparation, financial auditing, and reporting. [Read Full Review](https://clutch.co/go-to-review/booth-0/307977) ##### Nonprofit Experience Booth & Partners has demonstrated expertise in supporting nonprofit organizations, particularly in operational efficiency and program capacity expansion. Clients in the nonprofit sector commend their commitment to continuous improvement and alignment with organizational values. While there have been minor challenges in project management and feedback loops, overall sentiment reflects satisfaction with their service delivery and contributions to cost-effective operations, making them a suitable partner for nonprofits seeking operational support. - 1 review for nonprofit industry - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Environmental Nonprofit (4.0/5, Oct 4, 2024): Booth & Partners provides ongoing back-office support for an environmental nonprofit. The team assists with email support, document review, and invoice tracking to help the client expand their team's capacity. [Read Full Review](https://clutch.co/go-to-review/booth-0/319920) ##### Software Experience Booth & Partners has received positive feedback for their expertise in providing employer of record services, particularly in scaling tech teams cost-effectively. Clients commend their commitment to customer service, responsiveness, and cultural alignment, which enhance collaboration. The ability to adapt to client needs and facilitate talent acquisition in the Philippines is highlighted as a significant strength. Overall, potential clients in the Software industry may find Booth & Partners a reliable partner for team expansion and support. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Employer of Record Services for Technology Company (5.0/5, Oct 3, 2024): Booth & Partners provides employer of record services for a technology company. The team finds talent for the client's team and has supported their growth. [Read Full Review](https://clutch.co/go-to-review/booth-0/319501) ##### Retail Experience Booth & Partners has demonstrated strong expertise in the Retail industry, particularly in HR consulting and Employer of Record services. Clients appreciate their tailored solutions, responsiveness, and effective communication. A Senior HR Director highlighted successful local hiring in the Philippines and noted the company's cultural fit and budget-conscious approach as key strengths. Overall, the sentiment is highly positive, indicating that Booth & Partners is well-suited for retail businesses seeking reliable HR support. - 1 review for retail industry - Unknown avg. project cost - Employer of Record Services for Retail Consulting Company (4.0/5, Sep 16, 2024): Booth & Partners provides employer of record services for a retail consulting company.  The team helps the company with the work visa application of their foreign employees. [Read Full Review](https://clutch.co/go-to-review/booth-0/314789) ##### Consumer Products Experience Booth & Partners has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support, operations, and eCommerce management. Clients commend their efficiency in managing ticket volumes and maintaining high customer satisfaction ratings. Notable strengths include their proactive communication, alignment with company values, and ability to deliver projects on time. Overall sentiment reflects that they are a reliable partner, well-suited for enhancing customer experience and operational efficiency in the Consumer Products sector. - 2 reviews for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - BPO & Back-Office Staff Augmentation for Consumer Goods Co (5.0/5, May 2, 2024): Booth & Partners has provided BPO and staff augmentation services to a consumer products company. The team has supplied three hires that provide customer support, e-commerce maintenance, and fulfillment work. [Read Full Review](https://clutch.co/go-to-review/booth-0/286223) - Customer Service Outsourcing for Consumer Products Co (4.0/5, Aug 29, 2024): Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and warranty claims. [Read Full Review](https://clutch.co/go-to-review/booth-0/310686) ##### Consulting Experience Booth & Partners has garnered positive feedback in the Consulting industry for their responsiveness and the quality of resources they provide. Clients appreciate their thorough project management, timely deliverables, and ongoing support, which significantly enhance team integration and satisfaction. The expertise demonstrated in quickly sourcing skilled professionals reflects their strong capabilities. While there were initial communication challenges, overall sentiment remains favorable, making them a strong option for businesses seeking effective consulting and staffing solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back-Office Outsourcing for Mgmt Sourcing Company (5.0/5, Aug 22, 2024): Booth & Partners provides staffing services for a management sourcing company. The team has offered a selection of CVs and placed a professional to assist the client's data entry and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/308979) ##### Insurance Experience Booth & Partners has garnered positive feedback from clients in the insurance industry, particularly for their administrative support and effective onboarding processes. Clients appreciate their alignment with company values and their ability to enhance team productivity. The attentiveness and tech support provided by Booth & Partners have been highlighted as key strengths, indicating a strong potential fit for insurance companies seeking reliable partnership in administrative tasks. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Insurance Brokerage Company (5.0/5, Aug 13, 2024): Booth & Partners provides back-office outsourcing for an insurance brokerage company. The team supports administrative tasks, including data entry and sales-related tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/307176) ##### Human Resources Experience Booth & Partners demonstrates strong expertise in providing administrative support within the Human Resources sector, as evidenced by their efficient handling of task execution and prompt communication. Clients appreciate their quick action and understanding of project requirements, leading to seamless operations. The positive sentiment surrounding their reliability and professionalism suggests they are well-equipped to meet the needs of businesses seeking HR support services. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Administration Support for Recruitment Company (5.0/5, Jun 18, 2024): Booth & Partners provides administration support for a recruitment company. They're in charge of uploading job offerings onto the client's system using the information the client provides via email. [Read Full Review](https://clutch.co/go-to-review/booth-0/295213) ##### Business services Experience Booth & Partners has demonstrated strong expertise in the Business Services industry, particularly in executive recruitment support. Clients appreciate their alignment with company values, timely project management, and adaptability to diverse cultural needs. Notably, their accuracy and speed in CV formatting have led to a 15% increase in CV submissions. Overall, their professionalism and responsiveness make them a compelling choice for businesses seeking reliable partners in the executive recruitment sector. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Process Outsourcing for Executive Recruiting Co (5.0/5, Jun 4, 2024): Booth & Partners provides recruitment process outsourcing for an executive recruitment firm. The team is in charge of formatting CVs and entering them into the client's database, focusing on accuracy and speed. [Read Full Review](https://clutch.co/go-to-review/booth-0/292566) ##### Financial services Experience Booth & Partners has demonstrated notable expertise in optimizing contingent hiring and ensuring compliance with local labor laws within the Financial services industry. Their effective integration of offshore teams has been commended by clients, highlighting their operational support and ability to minimize costs. Overall, client sentiment reflects satisfaction with their ongoing engagement model, making them a strong candidate for businesses seeking reliable operational solutions in the Financial services sector. - 1 review for financial services industry - Unknown avg. project cost - Offshore Hiring Optimization for Credit-Building Company (3.5/5, May 28, 2024): Booth & Partners has helped a credit-building company optimize their offshore hiring process and comply with local labor laws. The team has also worked on minimizing the client’s operational costs. [Read Full Review](https://clutch.co/go-to-review/booth-0/291222) ##### Advertising & marketing Experience Booth & Partners has garnered positive feedback in the Advertising & Marketing industry for their expertise in digital media buying and social media management. Clients commend their professionalism, efficiency in project turnaround, and ability to significantly enhance campaign results. The company's strong culture fit and competitive pricing further solidify their appeal, making them a viable option for businesses seeking reliable outsourced marketing services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Digital Mktg & Media Buying for Advertising Co (5.0/5, May 2, 2024): An advertising company has hired Booth & Partners to provide outsourced digital marketing services for their end client. Booth & Partners also assists with media buying and social media community management. [Read Full Review](https://clutch.co/go-to-review/booth-0/286001) ##### Education Experience Booth & Partners has demonstrated strong expertise in the Education industry, particularly in providing skilled customer service and technical agents for EduTech companies. Clients have praised their responsiveness, efficiency, and ability to understand specific business needs, leading to the successful integration of agents who significantly improved operational capacity. The high quality of candidates and tailored support have resulted in measurable growth and enhanced customer service capabilities, making Booth & Partners a promising choice for companies in the Education sector. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for EduTech Company (5.0/5, Apr 26, 2022): An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat. [Read Full Review](https://clutch.co/go-to-review/booth-0/17080) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally commend Booth & Partners for their cost-effectiveness and strong value for money. For instance, one client noted that their pricing 'fit our budget' and highlighted the 'great culture fit' as a deciding factor. Another client emphasized 'good value for cost' and praised the company's ability to help scale teams efficiently. Overall, the sentiment reflects satisfaction with the balance of quality and affordability, although a few clients suggested potential improvements in operational cost optimization. [Read All Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) #### Very responsive Booth is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [EverHelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a prominent provider of Back Office Services and Business Process Outsourcing, offering administrative support services tailored to diverse business needs. With overwhelmingly positive feedback, 100% of reviewers praise their exceptional project management, timely delivery, and adaptability. Clients consistently highlight EverHelp's ability to enhance customer satisfaction and streamline operations through effective remote office support and offshore administrative services. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Transparent EverHelp has received positive feedback regarding their transparency throughout project management. Clients noted their 'detailed transparent end-to-end analytics' and highlighted how the team maintained close communication, adapting quickly to changes. One client specifically mentioned that EverHelp was 'transparent and highly organized,' ensuring that all needs were met promptly. Overall, the sentiment reflects strong approval of EverHelp's open communication and responsive management style. - Call Center Services for Global Tech Company (5.0/5, Oct 9, 2023): I would highlight 3 key things: detailed transparent end-to-end analytics for each stakeholder level, recruitment excellence from cultural fit to onboarding process, and product-oriented approach where the agents also help our marketing, product marketing, payment, QA, and development teams to both incorporate customers' feedback into their roadmaps and make quick intra-day bug fixes if needed. [Read Full Review](https://clutch.co/go-to-review/everhelp/239143) - Back Office Outsourcing for Fitness Apparel Company (5.0/5, May 15, 2025): The EverHelp team was transparent and highly organized. They quickly adapted to any of our changes and always kept in touch. EverHelp did a great job overall. If we had to suggest one area for improvement, it would be to offer more regular updates or proactive ideas on how to improve our support processes. [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) #### Reviewed 3 times in the past 6 months Recent reviews of EverHelp highlight a consistently positive sentiment, with clients praising their operational efficiency and multilingual support capabilities. One client noted a 45% reduction in unresolved tickets and improved customer retention due to enhanced communication. Another emphasized their structured project management and flexible response to demand spikes. Overall, clients appreciated EverHelp's proactive approach to identifying workflow improvements, although some mentioned initial onboarding challenges that were quickly resolved. - 3 of 3 reviews are 5 stars - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/everhelp?sort_by=date_desc&verified=true#reviews) #### 8 reviews mention Back Office Outsourcing Back Office Outsourcing for Fitness Apparel Company 5.0/5 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. - 8 of 8 Back Office Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) #### 4.9 out of 5.0 rating for cost What Clients Have Said EverHelp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlighted that the pricing aligns well with their budgets while providing high-quality support services. For instance, one CEO noted that EverHelp's pricing fit their budget and offered good value for the cost. Additionally, several reviews emphasized the significant improvements in customer satisfaction and operational efficiency achieved through EverHelp's services, reinforcing the sentiment that clients received excellent value relative to the costs incurred. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) - $10,000 to $49,000 (13 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Execo](https://clutch.co/profile/execo) #### 4.9 out of 5 star rating (12 reviews) - $10,000+ minimum project size - 250 - 999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 15% Data Annotation Services - 15% Demand Generation Marketing - 35% Sales Outsourcing #### Company description Execo is a digital marketing agency specializing in SEO, content creation, social media management, and email campaigns. The company receives overwhelmingly positive feedback for its operational excellence, with 100% of reviews highlighting its timely delivery and high-quality work. Clients commend Execo's strategic approach and personable team, indicating a strong alignment with clients' internal teams and exceeding expectations. [Visit Website](https://www.execo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceptional results Clients have consistently praised Execo for delivering exceptional results, particularly highlighting their flexibility and collaborative approach. One client noted, "Bandalier has been very flexible in helping us get into the door of several new clients," showcasing their effectiveness in expanding sales operations. Additionally, the strong culture and process were commended, with remarks such as, "They have been able to produce what they said they could," reinforcing the positive sentiment about their impactful performance. - Inside Sales for Legal Services Firm (4.5/5, Jun 19, 2019): I can say without hesitation that Bandalier has been very flexible in helping us get into the door of several new clients. As we move forward and expand the program, the numbers will continue to grow for us in terms of prospects. The people, the culture, and the process. Like I stated, they were able to check off all of the boxes we were looking for in a partner and have been able to produce what they said they could. [Read Full Review](https://clutch.co/go-to-review/execo/120606) #### Experience in 6 industries Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors. [Read All Reviews](https://clutch.co/profile/execo?verified=true#reviews) ##### IT Services Experience Execo is highly regarded for its operational excellence and expertise in IT services, particularly in digital marketing and SEO strategies. Clients commend their strong project management, timely deliverables, and responsive communication. The team's thorough industry knowledge and personable approach create a collaborative atmosphere that fosters success. Overall, Execo's ability to exceed client expectations positions them as a strong contender for businesses seeking reliable IT service partnerships. - 2 reviews for it services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Digital Marketing Services for SaaS Company (5.0/5, Feb 2, 2022): Execo (formerly Aspire Marketing Group) provided a variety of digital marketing services for a SaaS firm. This involved digital strategy, SEO, PPC, email campaigns, blog creation, and more. They also handled CMS implementation.  [Read Full Review](https://clutch.co/go-to-review/execo/10104) - SEO, Content Dev, SMM & Email Mktg for B2B IT Services Co (5.0/5, Sep 11, 2024): Execo for SEO has been hired by a B2B IT services company to develop a marketing plan. The team is responsible for optimizing SEO, managing their social media, creating content, and handling email campaigns. [Read Full Review](https://clutch.co/go-to-review/execo/313734) ##### Software Experience Aspire Marketing Group demonstrates strong expertise in the software industry, particularly in content marketing and lead generation. Clients report significant increases in marketing qualified leads and website traffic, citing their ability to understand business needs and deliver tailored solutions. The team is commended for their responsiveness, strategic involvement, and commitment to client success. Overall, Aspire is regarded as a reliable partner for software companies seeking to enhance their marketing capabilities and drive growth. - 5 reviews for software industry - 5 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Digital Marketing Services for Playbook Platform (5.0/5, Mar 2, 2022): Execo (formerly Aspire Marketing Group) has provided digital marketing services to a playbook platform. They have been tasked with rebranding the company and building core marketing functions. [Read Full Review](https://clutch.co/go-to-review/execo/12349) - Outsourced Sales Development Reps for Software Company (5.0/5, Mar 9, 2020): Execo (formerly Bandalier) assigned three sales development reps to rapidly increase a software company's outbound sales efforts. They function as an extension of the internal team. [Read Full Review](https://clutch.co/go-to-review/execo/32395) - Inside Sales Expertise & Process for Legal Tech Startup (5.0/5, Aug 19, 2020): Execo (formerly Bandalier) handled HR services for a legal tech startup. Their team provided inside sales expertise, individuals, and processes that optimized the partner's cold prospecting to acquire new users. [Read Full Review](https://clutch.co/go-to-review/execo/43351) - Inbound Content Marketing Services for FinTech Software Firm (5.0/5, Oct 25, 2022): Execo (formerly Aspire Marketing Group) provides content marketing services for a fintech software company. Their work includes developing the strategy, leading HubSpot stand-ups, creating content, and placing ads on LinkedIn. [Read Full Review](https://clutch.co/go-to-review/execo/163749) - Digital Marketing for Digital Asset Management Platform (5.0/5, Feb 7, 2023): Execo (formerly Aspire Marketing Group) provides digital marketing services for a digital asset management platform. They have developed and executed monthly marketing campaigns, and published multiple SEO-optimized blog posts. [Read Full Review](https://clutch.co/go-to-review/execo/179843) ##### Healthcare Experience Execo demonstrates significant expertise in the Healthcare sector, particularly in addressing the challenges of recruitment for specialized roles. Clients appreciate their effective communication and responsiveness, which have led to successful hiring outcomes. The ability to provide tailored solutions, along with a diverse range of service models, positions Execo as a reliable partner in enhancing business development efforts in Healthcare organizations. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - BDR Services for On-Demand Medical Learning Service (4.5/5, Sep 1, 2021): An on-demand medical learning service was experiencing delays in their hiring of two business development representatives and partnered with Execo (formerly Bandalier) to help them overcome that. [Read Full Review](https://clutch.co/go-to-review/execo/122879) ##### Education Experience Execo has received positive feedback for its expertise in the Education industry, particularly in guiding startups like The E-Reading Teacher in developing effective marketing strategies. Clients commend their personalized approach, professionalism, and commitment to customer service. The strategic planning facilitated by Execo has led to measurable growth through customer referrals, showcasing their impactful contributions to educational initiatives. Their ability to accommodate diverse schedules further enhances their collaboration with education-focused organizations. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Advertising & Marketing for E-Learning Company (5.0/5, Aug 1, 2021): Execo (formerly Aspire Marketing Group) was hired by an e-learning company to develop a marketing plan. Their responsibilities include developing a marketing structure, identifying the client's target audience, and more. [Read Full Review](https://clutch.co/go-to-review/execo/96375) ##### Design Experience Execo has received positive feedback in the Design industry, particularly for their ability to deliver customized insights and high-quality work. Clients appreciate their thorough discovery process, effective communication, and impactful recommendations that lead to significant improvements in client engagement and website performance. Their expertise in SEO and marketing strategies enhances client projects, making them a suitable choice for organizations seeking design services tailored to their specific needs. - 1 review for design industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Marketing Strategy, Setup & Training for Visual Studio (5.0/5, Jul 19, 2021): Execo (formerly Aspire Marketing Group) created a marketing strategy for a visual studio, delivering a buyer persona buildout, SEO research, and a Google Analytics setup. They also trained the in-house team on marketing. [Read Full Review](https://clutch.co/go-to-review/execo/85037) ##### Legal Experience Execo has demonstrated strong expertise in the Legal industry through its effective marketing strategies and client relationship management. Clients highlight the company's proficiency in automating client interactions and increasing market share through targeted SEO efforts. Overall sentiment is positive, with clients appreciating Execo's partnership approach, professionalism, and ability to adapt to the unique challenges of the legal sector, marking them as a valuable ally for firms seeking growth and operational efficiency. - 2 reviews for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Digital Marketing & CRM Dev for 3D Animation Studio (5.0/5, Jun 2, 2021): Execo (formerly Aspire Marketing Group) handles digital marketing and CRM development efforts for an animation studio. The team works on SEO initiatives and helps streamline the client's internal processes using HubSpot. [Read Full Review](https://clutch.co/go-to-review/execo/41756) - Inside Sales for Legal Services Firm (4.5/5, Jun 19, 2019): Execo (formerly Bandalier) provides sales services, identifying and executing on opportunities for client expansion. [Read Full Review](https://clutch.co/go-to-review/execo/120606) #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo. [Read All Reviews](https://clutch.co/profile/execo?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Singapore (1 projects) - United States (10 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/execo?verified=true#reviews) --- ### [OWORKERS](https://clutch.co/profile/oworkers) #### 4.5 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Plovdiv, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 15% Staffing #### Company description OWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned. [Visit Website](https://oworkers.com/) #### High-quality work Clients consistently highlight OWORKERS' high-quality work, particularly their effective problem-solving abilities and quick decision-making. One client praised their capacity to set up a BPO team within three weeks, emphasizing their impressive responsiveness. Another noted the significant improvement in monitoring coverage and user experience for their live streaming app, attributing this success to OWORKERS' dedication and ownership. Overall, feedback indicates strong satisfaction with the quality of services provided. #### Experience in 2 industries OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) ##### IT Services Experience OWORKERS has received positive feedback for their expertise in setting up BPO teams and document verification processes within the EU. Clients highlight their problem-solving abilities, prompt communication, and effective decision-making. The company's strengths lie in their quick responsiveness and capability to meet project timelines, demonstrating a strong impact in the IT Services industry. Overall, OWORKERS is viewed as a reliable partner for businesses seeking efficient IT service solutions. - 1 review for it services industry - Unknown avg. project cost - BPO Services for RegTech Company (4.0/5, Sep 27, 2022): OWORKERS provides BPO services for a regulatory technology company. They've helped the client set up a BPO team consisting of 15 people. Their task is to process various types of documents on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/oworkers/159937) ##### Information technology Experience Oworkers has demonstrated significant expertise in app monitoring and moderation for the live streaming sector, particularly for global platforms like Hakuna. Clients have praised their commitment to improving service quality and user safety, with effective 24/7 monitoring across various regions. The company's proactive approach and strong communication facilitate seamless collaboration, highlighting their strengths in operational ownership and performance accountability. Overall, Oworkers is well-positioned as a reliable partner in the Information Technology industry for projects requiring robust moderation solutions. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Application Management Services for Live Streaming Platform (5.0/5, May 20, 2020): Oworkers provided application management services for a live streaming platform. The team is responsible for monitoring the application across various regions. [Read Full Review](https://clutch.co/go-to-review/oworkers/91964) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Estonia (1 projects) - South Korea (1 projects) This provider is available in 10 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) - Universal Coordinated Time (UTC) This provider is fluent in 30 languages: - English - Spanish - Russian - Portuguese - German - French - Turkish - Cantonese - Italian - Polish - Ukrainian - Romanian - Dutch - Arabic - Bulgarian - Croatian - Czech - Danish - Filipino - Finnish - Hungarian - Hindi - Japanese - Korean - Mandarin - Norwegian - Slovakian - Swedish - Thai - Vietnamese [View Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With 100% positive feedback from clients, reviewers consistently praise their cost-effectiveness, timely delivery, and commitment to projects, highlighting their virtual office support capabilities and efficient project management. Notably, 33% of reviews emphasize alignment with company values. [Visit Website](https://hitratesolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-back-office) #### Reliable Clients consistently describe Hit Rate Solutions as a reliable partner, noting their prompt responses and timely project management. For instance, one client highlighted their 'quick and reliable' service, while another emphasized their ability to reduce administrative workload through dependable communication. Overall, the sentiment reflects a strong trust in Hit Rate Solutions' capability to meet client needs efficiently and effectively. - Call Center Services for Mental Health Services Provider (5.0/5, Jan 17, 2024): The Hit Rate Solutions team is reliable and has reduced the time our in-house administrative assistant spends on phone calls. They respond promptly to every message and leave detailed notes about each phone conversation. Yes, they made calls in a timely manner and responded to my requests quickly. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262283) - Call Center Services for Dental Appliances Provider (5.0/5, Jun 19, 2025): The project management was always quick and reliable. They consistently delivered items on time and were responsive to our needs. We commend how fast they can handle a project. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383369) #### Experience in 6 industries Hit Rate Solutions has demonstrated expertise across various industries, including Financial Services, Real Estate, Healthcare, and Consumer Products. Clients consistently praise their efficient project management, responsiveness, and ability to generate leads and optimize communication. Overall sentiment is positive, highlighting strengths in delivering measurable outcomes and tailored support to meet industry-specific needs, making them a suitable partner for projects in these sectors. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) ##### Arts, entertainment & music Experience Hit Rate Solutions demonstrates significant expertise in the Arts, entertainment, and music industry, particularly in managing marketing operations in Asia. Clients commend their organizational efficiency and strong understanding of the Asian market, which translates into substantial cost savings. The overall sentiment is positive, highlighting their qualified team and effective communication. Their ability to navigate non-Western markets positions them as a valuable partner for businesses looking to expand in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - $10,000 – $49,000 avg. project cost - Order Processing Support for Entertainment Company (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/136740) ##### Financial services Experience Hit Rate Solutions has demonstrated strong expertise in the financial services sector, particularly in legal assistance and customer service for debt consolidation firms. Clients commend their efficient project management, timely communication, and ability to meet specific needs with budget-friendly solutions. Overall sentiment reflects high satisfaction, noting their professionalism and effective recruitment strategies, making them a valuable partner for businesses seeking to enhance their operations in the financial services industry. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Market Research Survey for Independent Consultant (5.0/5, Feb 11, 2018): Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/48684) - Legal Assistants & Support for Debt Consolidation Company (5.0/5, Nov 10, 2023): Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248864) - Virtual Assistant & Recruiting for Financial Services Co (5.0/5, Jun 19, 2025): Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383552) ##### Healthcare Experience Hit Rate Solutions has demonstrated strong expertise in the Healthcare sector, specifically in dental services, as highlighted by their punctuality and effective communication. A client from a dental lab noted their success in collecting emails from dental offices, indicating a tailored approach to meet specific industry needs. Overall, the positive feedback suggests that Hit Rate Solutions is a reliable partner for Healthcare industry clients seeking efficient solutions. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Email Collection for Dental Laboratory (4.5/5, Nov 10, 2023): A dental laboratory hired Hit Rate Solutions to collect emails from dental offices. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248863) ##### Real estate Experience Hit Rate Solutions has received highly positive feedback from clients in the real estate sector, emphasizing their expertise in lead generation and conversion strategies. The company's strengths include effective project management, a commitment to professionalism, and exceptional customer service. Clients appreciate their tailored approach to defining target markets and crafting compelling communication strategies, leading to measurable outcomes like improved conversion rates and ROI. Overall, they are well-suited for real estate businesses seeking to enhance their prospect engagement and sales effectiveness. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) ##### Consumer products & services Experience Hit Rate Solutions demonstrates strong expertise in the Consumer products & services industry, particularly in providing dependable back-office support and customer follow-up services. Clients appreciate their commitment to project management and timely responses, which enhance operational efficiency. The overall sentiment is highly positive, with clients noting significant time savings and improved customer interactions, indicating that Hit Rate Solutions is a valuable partner for businesses seeking to optimize their service delivery in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) ##### Consulting Experience Hit Rate Solutions demonstrates strong expertise in the Consulting industry, particularly in sales development through effective outbound calling strategies. Clients have praised their efficient project management, timely delivery, and excellent communication. Notably, one client highlighted their impressive volume of over 4,000 dials in just 80 hours, showcasing their impactful results. Overall, the company is well-regarded for providing high-quality services at a competitive price, making them a suitable choice for businesses seeking reliable consulting support. - 1 review for consulting industry - Less than $10,000 avg. project cost - Call Center Services for Consulting Company (4.5/5, Jan 19, 2024): A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262824) ##### Other Industry Experience Hit Rate Solutions demonstrates strong expertise in driving incremental revenue for clients in the Other Industry sector. Feedback emphasizes their professionalism, efficient communication, and ability to deliver comparable results to internal efforts, all while maintaining brand integrity. Clients appreciate their cost-effective solutions and solid customer engagement strategies, making them a promising partner for businesses seeking growth and improved customer interactions. - 1 review for other industry industry - Less than $10,000 avg. project cost - Outbound Prospecting & Customer Engagement for Equipment Supplier (4.5/5, Nov 6, 2017): Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/26456) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Hit Rate Solutions as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client from GenWealth Financial Group appreciated that the pricing was a good fit for their budget, while another from Next Dental Lab remarked on the good value for cost. Overall, clients express satisfaction with the balance of quality and affordability, indicating a positive sentiment towards the company's pricing structure. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (11 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## Top Back Office Outsourcing Companies ### What do back office outsourcing companies do? A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier. ### How do I choose the right back office outsourcing companies? When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback. ### What services do back office outsourcing companies offer? Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services: Accounting and Bookkeeping Human Resources (HR) Support Data Entry and Data Management IT and Technical Support Procurement and Inventory Management Administrative Support Compliance and Risk Management Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams. ### How much does it cost to hire a back office outsourcing company? The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month. ### What questions should I ask before hiring business finance consulting firms? Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider: What financial services do you specialize in? Do you have experience in my industry? Can you provide client references or case studies? What is your approach to working with clients? Who will be working on my account, and what are their qualifications? What is your pricing model? How do you measure success and ROI? What tools or technologies do you use? How do you ensure confidentiality and data security? How flexible are you in scaling services as our needs grow? These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.