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Top Help Desk Services in Bangladesh

Ratings Updated: March 20, 2025

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10 Companies

3 Leaders 7 Contenders

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10 Companies

Country: Bangladesh

List of the Top Bangladesh Outsourced Help Desk Services

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Kode Island

5.0 4 reviews

Undisclosed

$25 - $49 / hr

2 - 9

Dhaka, Bangladesh

Services provided

10% IT Managed Services

10% Application Management & Support

10% Custom Software Development +7

10% E-Commerce Development

10% Ecommerce Marketing

10% IT Strategy Consulting

10% Low/No Code Development

10% Mobile & App Marketing

10% Mobile App Development

10% Web Development

Focus Areas

10% Help desk

10% Disaster Recovery

10% Governance & Compliance Assessments +7

10% IT Budgeting

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Other IT managed services

10% Security

10% Software Evaluation

10% Vendor Procurement & Selection

Kode Island is a versatile technology company specializing in web and software development, as well as application management and support. Across their reviews, 100% of clients praise their timely delivery, impressive project management, and consistent communication. Clients highlight Kode Island's attention to detail and ability to enhance online platforms, with 75% noting their exceptional responsiveness and customer satisfaction focus.

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Reviews mention Understands the needs of their clients

Kode Island has received high praise for their deep understanding of client needs, as evidenced by their tailored approach to web development for SABIC. The Executive Vice President noted their impressive attention to detail and ability to capture the essence of the company’s infrastructure in the website design. Furthermore, Kode Island's exemplary project management and responsiveness to client requests were highlighted, contributing to a successful outcome and increased online visibility.

Website Dev & Design for Chemical Manufacturing Company

5.0 Jul 9, 2023

Kobe Island's project management was exemplary. They consistently delivered items on time, ensuring that our project stayed on schedule. Their responsiveness to our needs was outstanding, promptly addressing any concerns or requests that arose during the development process. What impressed us the most about Kobe Island was their attention to detail and ability to understand our industry. They tailored the website to meet our specific requirements, showcasing their expertise in web development and design.

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KT Informatik

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Dhaka, Bangladesh

Services provided

20% IT Managed Services

20% AI Consulting

20% Application Testing +2

20% Generative AI

20% IoT Development

Focus Areas

20% Help desk

20% Disaster Recovery

20% Managed Hosting Services +2

20% Managed Software Application & Solutions

20% Security

KT Informatik is a software development company that excels in creating customized solutions for online shops, gift registries, and inventory management systems. With 100% positive feedback, clients praise their proactive approach, timely delivery, and client-first mentality, highlighting their dedication to exceeding customer expectations and fostering business success.

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iXora Solution Ltd.

4.8 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Dhaka, Bangladesh

Services provided

20% IT Managed Services

30% IT Staff Augmentation

20% Custom Software Development +3

10% BI & Big Data Consulting & SI

10% UX/UI Design

10% Web Development

Focus Areas

15% Help desk

30% Managed Hosting Services

30% Managed Software Application & Solutions +2

15% Network

10% Security

iXora Solution Ltd. is an IT services company specializing in system development. Their collaboration on a Safety Confirmation Project highlights their effective project management and impressive quality control. While they excel in technical execution, 20% of feedback suggests improvement in Japanese language skills is necessary for better client communication.

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Empire Tech

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Dhaka, Bangladesh

Services provided

40% IT Managed Services

40% Search Engine Optimization

20% Conversion Optimization

Focus Areas

40% Help desk

30% Other IT managed services

30% Security

Empire Tech is a SEO company founded in 2018. The company focuses on Search Engine Optimization and IT managed services, and is small.
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Jarin Tech

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Dhaka, Bangladesh

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Search Engine Optimization +3

20% Web Development

10% Low/No Code Development

10% Web Design

Focus Areas

100% Help desk

Jarin Tech is a leading digital marketing and SEO agency based in Dhaka, Bangladesh. Specializing in data-driven strategies, Jarin Tech helps businesses enhance their online presence, drive traffic,
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itservicebd.com

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Dhaka, Bangladesh

Services provided

20% IT Managed Services

20% Web Design

10% Application Management & Support +5

10% Custom Software Development

10% E-Commerce Development

10% IT Strategy Consulting

10% Mobile App Development

10% Web Development

Focus Areas

10% Help desk

20% Hardware

10% Disaster Recovery +6

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

10% Telecom

IT managed services company itservicebd.com is headquartered in Dhaka, Bangladesh. They focus on IT managed services and Web Design and were established in 2009.
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Update Tech Ltd.

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Dhaka, Bangladesh

Services provided

15% IT Managed Services

35% IT Staff Augmentation

10% Custom Software Development +4

10% E-Commerce Development

10% IT Strategy Consulting

10% Mobile App Development

10% Web Development

Focus Areas

10% Help desk

40% Managed Hosting Services

20% Managed Software Application & Solutions +2

20% Security

10% Hardware

Update Tech Ltd. Is an IT staff augmentation company. They are in Dhaka, Bangladesh. Their team specializes in IT staff augmentation and IT managed services.
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Avalon Incorporation

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

ঢাকা, Bangladesh

Services provided

11% IT Managed Services

11% IoT Development

11% Search Engine Optimization +8

11% Web Development

10% Cybersecurity

9% Custom Software Development

9% ERP Consulting and SI

9% UX/UI Design

9% Web Design

7% CRM Consulting and SI

3% Graphic Design

Focus Areas

10% Help desk

37% Managed Hosting Services

17% Security +6

10% Disaster Recovery

10% Managed Software Application & Solutions

7% Hardware

7% Network

1% Other IT managed services

1% Telecom

Avalon Incorporation is a midsize IoT development company founded in 2008. Their services include IoT development and IT managed services.
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Corporate Care

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dhaka, Bangladesh

Services provided

20% IT Managed Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Social Media Marketing

20% Web Development

Focus Areas

10% Help desk

20% Network

10% Cloud Server Migration +6

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Other IT managed services

10% Security

10% Telecom

10% Website Maintenance

Corporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.
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Iobit Solutions

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Dhaka, Bangladesh

Services provided

15% IT Managed Services

20% Cloud Consulting & SI

15% Cybersecurity +4

15% DevOps Managed Services

15% ERP Consulting and SI

10% Low/No Code Development

10% Web Development

Focus Areas

15% Help desk

15% Managed Hosting Services

15% Managed Software Application & Solutions +5

15% Security

10% Cloud Server Migration

10% Disaster Recovery

10% Governance & Compliance Assessments

10% Website Maintenance

Iobit Solutions is a Dhaka, Bangladesh-based cloud consulting & SI company. The team specializes in cloud consulting & SI and Web Development.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Kode Island

2 KT Informatik

3 iXora Solution Ltd.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 3 Bangladesh Outsourced Help Desk Services

Kode Island

Undisclosed

$25 - $49 / hr

2 - 9

Dhaka, Bangladesh

Ability to deliver

26.1/40.0

16.4/20 Reviews

4.8/10 Clients & Experience

4.9/10 Market Presence

Service focus

10% IT Managed Services

10% Help desk

90% Other

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KT Informatik

$1,000+

$25 - $49 / hr

10 - 49

Dhaka, Bangladesh

Ability to deliver

22.2/40.0

16.4/20 Reviews

1.4/10 Clients & Experience

4.5/10 Market Presence

Service focus

20% IT Managed Services

20% Help desk

80% Other

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iXora Solution Ltd.

$5,000+

$25 - $49 / hr

50 - 249

Dhaka, Bangladesh

Ability to deliver

20.8/40.0

14.8/20 Reviews

0/10 Clients & Experience

6/10 Market Presence

Service focus

20% IT Managed Services

15% Help desk

80% Other

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Empire Tech

$1,000+

< $25 / hr

2 - 9

Dhaka, Bangladesh

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

40% IT Managed Services

40% Help desk

60% Other

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Jarin Tech

$1,000+

$25 - $49 / hr

2 - 9

Dhaka, Bangladesh

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% IT Managed Services

100% Help desk

80% Other

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itservicebd.com

$1,000+

< $25 / hr

2 - 9

Dhaka, Bangladesh

Ability to deliver

6.1/40.0

0/20 Reviews

1.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

20% IT Managed Services

10% Help desk

80% Other

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Update Tech Ltd.

$1,000+

Undisclosed

10 - 49

Dhaka, Bangladesh

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

15% IT Managed Services

10% Help desk

85% Other

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Avalon Incorporation

$1,000+

$100 - $149 / hr

50 - 249

ঢাকা, Bangladesh

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

11% IT Managed Services

10% Help desk

89% Other

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Corporate Care

$1,000+

< $25 / hr

10 - 49

Dhaka, Bangladesh

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% IT Managed Services

10% Help desk

80% Other

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Iobit Solutions

Undisclosed

$25 - $49 / hr

2 - 9

Dhaka, Bangladesh

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

15% IT Managed Services

15% Help desk

85% Other

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Top Help Desk Services in Bangladesh

List of the Top Bangladesh Outsourced Help Desk Services

Reviews mention Understands the needs of their clients

Website Dev & Design for Chemical Manufacturing Company

Get closer to kicking off your next project today

List of the Top 3 Bangladesh Outsourced Help Desk Services