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Riley Panko

Senior Content Developer and Marketer, Clutch

Riley writes for Clutch's business services segment. She also assists with video and social media marketing.

Articles By Riley Panko
Free Shipping or $2.99? Even Small Differences in Delivery Costs Matter to Consumers
Even small increases in shipping cost can greatly decrease online shoppers' interest in a product. Businesses should consider offering free shipping if they don't already or ...
Package Theft Statistics: How to Prevent Lost or Stolen Packages
More than half of online shoppers (51%) have not received at least one package they ordered in the past six months. How can consumers protect their package deliveries from loss or...
Subscription Box Services Statistics 2019: The Most Subscribed-to Brands
More than half of online shoppers (54%) say they subscribe to a subscription box service, with Dollar Shave Club, Ipsy, Blue Apron, BarkBox, and HelloFresh leading among brands....
How Consumer Hunger for Two-Day Delivery Impacts Small Businesses
Amazon and other e-commerce giants are shortening consumers' expectations for when a package should be delivered. Nearly half of online shoppers now say they typically receive a...
The Impact of Robocalls on Business Phone Communication
Robocalls can negatively impact the success of businesses' phone communication with customers. As robocallers use increasingly sophisticated scams to trick people, how can...
Small Business Outsourcing Statistics in 2019
More than half of small businesses (52%) plan to outsource a business process in 2019, primarily to increase efficiency and available expertise. These businesses should thoroughly...