# Top Customer Support Services in Sydney

Recommended Customer Support companies in Sydney include Cloudstaff, Satellite Office, Matchboard, Forrest Marketing Group, Telemarketing Professionals, Your Phones Covered, MAX Carpet Cleaning Sydney, Unity4, Vault Outsourcing, Zenith Outsourcing.



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## List of the Best Top Customer Support Services in Sydney

Ratings Updated: Jul 22, 2026


### [Cloudstaff](https://clutch.co/profile/cloudstaff)
#### 4.7 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Accounting
- 15% Custom Software Development
- 15% Back Office Outsourcing
- 20% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 10% IT Staff Augmentation
- 10% Staffing

#### Company description
Cloudstaff is a versatile outsourcing company providing offshore staffing solutions across various functions such as accounting, loan processing, and sales support. Reviewers highlight Cloudstaff's efficiency, proactive account management, and ability to scale operations, with around 70% praising their commitment to employee satisfaction and strong client relationships. Improvements are suggested in streamlining processes outside regular operations and enhancing candidate assessment protocols.
[Visit Website](https://www.cloudstaff.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Flexible
Clients have highlighted Cloudstaff's flexibility as a key asset, particularly in adapting to specific project needs. One client noted that Cloudstaff's team was able to accommodate requests for candidate adjustments during the hiring process. Additionally, the CEO emphasized their readiness to engage in discussions and adapt to complex requirements, stating, "Don’t be afraid to ask for more — they’re flexible and ready to meet you halfway." Overall, the sentiment surrounding flexibility is highly positive.
- Voice BPO services for Financial Platform (5.0/5, Jul 24, 2020): Cloudstaff’s team has kept flexible on that front, which makes them easy to work with. Everything they’ve done so far is quick and professional. Don’t be afraid to ask for more — they’re flexible and ready to meet you halfway. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/144568)

#### 4.3 out of 5.0 rating for cost

What Clients Have Said
Clients generally express positive sentiments regarding Cloudstaff's cost-effectiveness and value for money. One client highlighted that Cloudstaff's pricing fit their budget while allowing them to reinvest savings into automation and technology. Another noted that they chose Cloudstaff primarily due to competitive pricing and the ability to hire skilled professionals at various levels, ensuring flexibility in costs. Overall, clients appreciate the balance between affordability and quality of service.
[Read All Reviews](https://clutch.co/profile/cloudstaff?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

#### Completed projects in 2 countries
- Australia (1 projects)
- United States (2 projects)

[View Reviews](https://clutch.co/profile/cloudstaff?verified=true#reviews)

#### 1% of employees work in Sydney office
Sydney, Australia
Bridge Street
10 - 15 employees
+61 2 8039 9000
[See All Locations (2)](https://clutch.co/profile/cloudstaff#location)

---

### [Satellite Office](https://clutch.co/profile/satellite-office)
#### 4.5 out of 5 star rating (1 reviews)
- 1,000 - 9,999 employees
- Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 10% Customer Service Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)
- 20% HR Outsourcing
- 10% IT Staff Augmentation

#### Company description
Satellite Office is a workforce management company specializing in recruitment, HR management, and employee management services to support client teams. Reviews consistently highlight their efficiency, transparency, and strong communication skills, contributing to significant cost savings and team scalability. Over 90% of feedback is positive, emphasizing their role as a strategic partner rather than just an offshoring provider.
[Visit Website](https://www.satelliteoffice.com/lp-clutch-offshoring-solutions/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Detail-oriented
Client feedback highlights Satellite Office's exceptional attention to detail, with one client noting their 'great attention to detail' and commitment to client interests, emphasizing that they have become a true partner. The transparency in communication and costs is also praised, reflecting a thorough and detail-oriented approach. Overall, sentiment regarding their detail-oriented nature is overwhelmingly positive, indicating strong client satisfaction and effective project management.

#### Experience in 1 industry

Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
[Read All Reviews](https://clutch.co/profile/satellite-office?verified=true#reviews)

##### Advertising & marketing Experience
Satellite Office has received positive feedback within the Advertising & marketing industry for its exceptional offshore staffing solutions, particularly in digital media. Clients commend their expertise in recruitment, HR management, and staff onboarding, leading to significant cost efficiencies and successful team expansions. The company's strong communication practices and transparency are frequently highlighted as strengths, establishing them as a reliable partner. Overall, clients endorse Satellite Office as a valuable resource for businesses seeking to enhance their operational capabilities in the competitive advertising landscape.
- 1 review for advertising & marketing industry
- $1,000,000 – $9,999,999 avg. project cost
- Back Office Outsourcing for AdTech Company (4.5/5, Jul 29, 2024): Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for the client. [Read Full Review](https://clutch.co/go-to-review/satellite-office/303661)

#### Very responsive

Satellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### 1 review from clients near Sydney

Review Rating from Clients - 5.0 out of 5.0
- Overall: 4.5
- Quality: 4.5
- Schedule: 4.5
- Cost: 4.0
- Willing to Refer: 4.5

Local clients describe Satellite Office as a reliable partner in offshore recruitment and HR management, emphasizing their professionalism, clear communication, and strategic support. They appreciate the company's role in scaling teams and improving internal processes through effective project oversight.
[Read Local Reviews](https://clutch.co/profile/satellite-office?verified=true#reviews)

---

### [Matchboard](https://clutch.co/profile/matchboard)
#### 5 out of 5 star rating (1 reviews)
- 2 - 9 employees
- Queens Park, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Matchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.
[Visit Website](https://www.matchboard.com.au/)


#### Professional
Clients have consistently praised Matchboard for their professionalism and extensive knowledge in call center services, particularly in the veterinary sector. One client noted that Sharon's expertise was invaluable in selecting the right provider, stating, 'The knowledge and professionalism displayed... added significant value to this process.' Overall, the sentiment reflects a high level of satisfaction with Matchboard's services and their ability to meet specific client needs effectively.

#### Experience in 1 industry

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
[Read All Reviews](https://clutch.co/profile/matchboard?verified=true#reviews)

##### Healthcare Experience
Matchboard demonstrates significant expertise in providing tailored call center solutions for the Healthcare industry, specifically in veterinary services. Clients have praised their ability to handle overflow calls compassionately and efficiently, resulting in over 100 calls managed monthly that would have otherwise been missed. The team's extensive knowledge and professionalism have been noted as key strengths, contributing to the effective execution of projects and enhanced patient communication. Overall, Matchboard is well-regarded for its impactful service in the Healthcare sector.
- 1 review for healthcare industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Veterinary Clinic (5.0/5, Dec 14, 2022): Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. 
 [Read Full Review](https://clutch.co/go-to-review/matchboard/172087)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
[Read All Reviews](https://clutch.co/profile/matchboard?verified=true#reviews)
- Less than $10,000 (1 reviews)

#### 1 review from clients near Sydney

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

Reviewers in Sydney commend Matchboard for their tailored call center solutions, noting their deep industry knowledge, excellent communication, and the positive impact on client care and after-hours availability for busy veterinary practices.
[Read Local Reviews](https://clutch.co/profile/matchboard?verified=true#reviews)

---

### [Forrest Marketing Group](https://clutch.co/profile/forrest-marketing-group)
- $25,000+ minimum project size
- 50 - 249 employees
- Manly Vale, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 50% Customer Service Outsourcing
- 40% Sales Outsourcing

#### Company description
Forrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
[Visit Website](https://www.fmgroup.com.au)


---

### [Telemarketing Professionals](https://clutch.co/profile/telemarketing-professionals)
#### 5 out of 5 star rating (1 reviews)
- 10 - 49 employees
- Frenchs Forest, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 50% Sales Outsourcing

#### Company description
Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.
[Visit Website](http://telemarketingprofessionals.com.au/?utm_source=clutch&utm_medium=refferal)


---

### [Your Phones Covered](https://clutch.co/profile/your-phones-covered)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Lane Cove West, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 30% Call Center Services
- 60% Customer Service Outsourcing

#### Company description
Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
[Visit Website](https://yourphonescovered.com.au)


---

### [MAX Carpet Cleaning Sydney](https://clutch.co/profile/max-carpet-cleaning-sydney)
- 10 - 49 employees
- Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Customer Service Outsourcing

#### Company description
Small Customer Service Outsourcing company MAX Carpet Cleaning Sydney, is located in Sydney, Australia. Their services include Customer Service Outsourcing.
[Visit Website](https://maxcarpetcleaningsydney.com.au/)


---

### [Unity4](https://clutch.co/profile/unity4)
- $10,000+ minimum project size
- $25 - $49 average hourly rate
- 1,000 - 9,999 employees
- Surry Hills, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 57% Call Center Services
- 4% Conversion Optimization
- 16% Customer Service Outsourcing
- 2% Digital Strategy
- 3% Email Marketing
- 4% Marketing Strategy
- 10% Sales Outsourcing
- 4% Translation

#### Company description
Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.unity4.com/contact-us/)


---

### [Vault Outsourcing](https://clutch.co/profile/vault-outsourcing)
- 250 - 999 employees
- North Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Accounting
- 15% Back Office Outsourcing
- 15% Customer Service Outsourcing
- 5% Executive Search
- 15% Finance & Accounting Outsourcing (FAO)
- 10% Business Consulting
- 5% Recruiting
- 15% Sales Outsourcing
- 10% Staffing

#### Company description
Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
[Visit Website](https://vaultoutsourcing.com/)


---

### [Zenith Outsourcing](https://clutch.co/profile/zenith-outsourcing)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Chatswood, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 35% Back Office Outsourcing
- 35% Customer Service Outsourcing
- 30% Finance & Accounting Outsourcing (FAO)

#### Company description
Zenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
[Visit Website](https://zenithoutsourcing.com)


---

### [Wopno Outsourcing Services](https://clutch.co/profile/wopno-outsourcing-services)
- 10 - 49 employees
- Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 10% Custom Software Development
- 16% Back Office Outsourcing
- 34% Customer Service Outsourcing
- 10% Mobile App Development
- 10% Web Development

#### Company description
Wopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.
[Visit Website](http://www.wopnooutsourcingservices.com/)


---

### [Staff Domain Inc.](https://clutch.co/profile/staff-domain-0)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees
- Homebush, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Accounting
- 19% Back Office Outsourcing
- 2% Cloud Consulting & SI
- 10% Customer Service Outsourcing
- 2% Digital Strategy
- 5% E-Commerce Development
- 10% Finance & Accounting Outsourcing (FAO)
- 2% Graphic Design
- 2% HR Consulting
- 5% Interior Design
- 2% IT Managed Services
- 2% IT Strategy Consulting
- 2% Mobile App Development
- 2% Other Design
- 2% Product Design
- 2% Affiliate Marketing
- 5% Pay Per Click
- 5% Search Engine Optimization
- 5% Social Media Marketing
- 2% IT Staff Augmentation
- 2% Web Design
- 2% Web Development

#### Company description
Staff Domain Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were established in 2017.
[Visit Website](https://www.staffdomain.com/)


#### 50% of employees work in Homebush office
Homebush, Australia
Suite 43 (Ground Floor) 52 Parramata Road
76 - 100 employees
1300002222
[See All Locations (2)](https://clutch.co/profile/staff-domain-0#location)

---

### [Operacy Staffing](https://clutch.co/profile/operacy-staffing)
- $5,000+ minimum project size
- 10 - 49 employees
- Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 20% Back Office Outsourcing
- 20% Customer Service Outsourcing
- 20% IT Staff Augmentation
- 20% Staffing

#### Company description
IT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
[Visit Website](https://www.operacy.com.au)


---

### [Jupiter BPO](https://clutch.co/profile/jupiter-bpo)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Drummoyne, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)
- 20% Sales Outsourcing

#### Company description
Jupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.jupiterbpo.com)


#### 29% of employees work in Drummoyne office
Drummoyne, Australia
2 Marlborough Street
6 - 9 employees
+61451636378
[See All Locations (2)](https://clutch.co/profile/jupiter-bpo#location)

---

### [Liveware](https://clutch.co/profile/liveware-0)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Custom Software Development
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% IT Managed Services
- 40% Business Consulting
- 10% Web Development

#### Company description
Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
[Visit Website](https://liveware.co)


---

### [GBSS](https://clutch.co/profile/gbss)
- 250 - 999 employees
- Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 40% Back Office Outsourcing
- 40% Customer Service Outsourcing

#### Company description
GBSS is a Back Office Outsourcing company launched in 2010. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
[Visit Website](http://gbss.com.au/)


---

### [Employ Remote Pty. Ltd.](https://clutch.co/profile/employ-remote-pty)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Chester Hill, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 10% UX/UI Design
- 10% Custom Software Development
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Business Consulting
- 10% Mobile App Development
- 10% Application Testing
- 10% Web Development

#### Company description
Employ Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
[Visit Website](https://employremote.com.au)


---

### [SP-Recruitment Specialists](https://clutch.co/profile/sp-recruitment-specialists)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Blacktown, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 20% Customer Service Outsourcing
- 20% HR Outsourcing
- 20% Recruiting
- 20% Recruitment Process Outsourcing

#### Company description
SP-Recruitment Specialists is an Accounting company founded in 2000. Their team provides Accounting and Customer Service Outsourcing.
[Visit Website](https://www.sp-recruitment.com/)


---

### [Tactical Business Services -Global](https://clutch.co/profile/tactical-business-services-global)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 16% Call Center Services
- 44% Customer Service Outsourcing
- 15% HR Consulting
- 10% Sales Outsourcing
- 15% Transcription

#### Company description
Tactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.
[Visit Website](http://www.tbsglobal.net)


#### 13% of employees work in Sydney office
Sydney, Australia
Level 34, 50 Bridge Street
2 - 5 employees
+61.2.8006.1827 
[See All Locations (2)](https://clutch.co/profile/tactical-business-services-global#location)

---

### [CDM Direct](https://clutch.co/profile/cdm-direct)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees
- North Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
CDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://cdmdirect.com.au/)


---

### [Smart Offshore Solutions](https://clutch.co/profile/smart-offshore-solutions)
- 10 - 49 employees
- Belmore, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 10% Back Office Outsourcing
- 20% Call Center Services
- 30% Customer Service Outsourcing
- 20% Graphic Design

#### Company description
Launched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
[Visit Website](https://smartoffshoresolutions.com.au/)


---

### [Invia](https://clutch.co/profile/invia)
- 50 - 249 employees
- North Ryde, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Development
- 20% BI & Big Data Consulting & SI
- 15% Back Office Outsourcing
- 20% Customer Service Outsourcing
- 10% IT Managed Services
- 10% IT Strategy Consulting
- 15% Business Consulting

#### Company description
Launched in 2007, Invia, a midsize data analytics company, is based in North Ryde, Australia. Their team provides BI & big data consulting & SI and Customer Service Outsourcing.
[Visit Website](https://invia.com.au/)


---

### [DS Accountants And Advisors](https://clutch.co/profile/ds-accountants-advisors)
- Freelancer employees
- Greystanes, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Accounting
- 10% Advertising
- 10% Banking Law
- 10% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 5% Finance Law
- 15% Financial Advising & Planning
- 5% Tax Law

#### Company description
DS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
[Visit Website](https://dsaccountant.com.au)


---

### [Turn Key Receptionist](https://clutch.co/profile/turn-key-receptionist)
#### 4.9 out of 5 star rating (8 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Smeaton Grange, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Turn Key Receptionist is a Customer Service Outsourcing company that excels in providing inbound call handling with a friendly yet professional demeanor. They have garnered 100% positive feedback, with clients praising their alignment with company values and their efficient, can-do attitude. This remote customer care provider seamlessly integrates with businesses, ensuring all calls are answered promptly.
[Visit Website](https://www.turnkeyreceptionist.com.au/)


#### Positive attitude
Clients consistently commend Turn Key Receptionist for their positive attitude and can-do mentality. One client highlighted their 'amazing' responsiveness and ability to implement requirements seamlessly, while another emphasized their commitment to providing a friendly and professional experience. The overarching sentiment reflects satisfaction with their proactive approach, which aligns closely with clients' needs and enhances customer service. Overall, Turn Key Receptionist is recognized as a supportive extension of their clients' businesses.
- Call Center Services for Recruitment Services Company (5.0/5, Apr 18, 2023): They always had a can-do attitude and are always positive. It's important to us with a positive company that acts with a sense of urgency when it comes to customer service and looking after our customers in the same manner that we would. They have become an extension of our business. [Read Full Review](https://clutch.co/go-to-review/turn-key-receptionist/195585)

#### Experience in 2 industries

Turn Key Receptionist has demonstrated expertise across various industries, including healthcare (remedial therapy, nutrition), recruitment services, security solutions, and advertising. Clients commend their efficient call handling, professionalism, and ability to provide a friendly customer experience. The overall sentiment is positive, particularly in the healthcare and recruitment sectors, where their impact on client engagement and operational efficiency is notable. They are well-suited for businesses seeking reliable receptionist services that prioritize customer satisfaction and effective communication.
[Read All Reviews](https://clutch.co/profile/turn-key-receptionist?verified=true#reviews)

##### Advertising & marketing Experience
Turn Key Receptionist has received positive feedback in the Advertising & marketing industry, particularly for their cold calling expertise. Clients commend their ability to generate high-quality leads and establish rapport with prospects, significantly impacting business relations. The team's proactive communication and effective call scripting demonstrate their commitment to client success. Overall, businesses seeking reliable lead generation and marketing support may find Turn Key Receptionist to be a strong partner.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Business Messaging Service (5.0/5, Sep 21, 2023): Turn Key Receptionist provides call center services for a business messaging service. The team is responsible for cold calling, follow-up calls, and lead generation. [Read Full Review](https://clutch.co/go-to-review/turn-key-receptionist/234561)

##### Human Resources Experience
Turn Key Receptionist has received positive feedback from clients in the Human Resources industry, particularly for their ability to provide prompt and professional call handling. Clients appreciate their alignment with company values and their can-do attitude, which enhances customer service experiences. Their effective implementation and training processes have solidified their role as a reliable extension of their clients' businesses, demonstrating expertise and a strong impact in supporting recruitment services.
- 1 review for human resources industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Recruitment Services Company (5.0/5, Apr 18, 2023): Turn Key Receptionist provided call center services for a recruitment services company. The team was responsible for taking inbound calls from end customers and candidates.
 [Read Full Review](https://clutch.co/go-to-review/turn-key-receptionist/195585)

##### Consumer Products Experience
Turn Key Receptionist has demonstrated strong expertise in the Consumer Products industry, providing exceptional professionalism and effective communication. Clients appreciate their friendly service and successful management of outbound and inbound calls, which significantly enhanced customer interactions. The team's adaptability in following client-provided scripts has been noted as a key strength. Overall, their commitment to client satisfaction and ability to manage customer engagement makes them a suitable partner for businesses seeking reliable support in the Consumer Products sector.
- 1 review for consumer products industry
- Less than $10,000 avg. project cost
- Virtual Receptionist Services for Digital Door Lock Company (4.0/5, Sep 21, 2020): Turn Key Receptionist provided virtual receptionist services for a digital door lock company. Their work included inbound calls and some outbound calls following a script.
 [Read Full Review](https://clutch.co/go-to-review/turn-key-receptionist/68083)

##### Other Industry Experience
Turn Key Receptionist has demonstrated significant expertise in managing communication for clients in the Other Industry sector, particularly for a security solutions integration business. Their team effectively handles a high volume of inbound and outbound calls, enhancing client interactions and overall business growth. Clients appreciate their professionalism, responsiveness, and ability to understand and adapt to specific business needs, leading to a seamless integration with their operations. Overall, they are regarded as a vital partner, delivering exceptional service.
- 1 review for other industry industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Inbound Call Answering for Security Solutions Company (5.0/5, Mar 3, 2020): Turn Key Receptionist provides call answering services for a security solutions provider, fielding all questions and delivering messages to their client. Their team has also performed promotional outreach.
 [Read Full Review](https://clutch.co/go-to-review/turn-key-receptionist/29084)

##### Healthcare Experience
Turn Key Receptionist has demonstrated significant expertise in the Healthcare industry, particularly through their responsive appointment scheduling and client communication services. A Director from Rub Therapy highlighted their ability to increase client bookings and reschedules while maintaining a budget-friendly approach. Clients appreciate the company's strong customer empathy, effective communication, and willingness to adapt based on feedback, indicating that they are a reliable partner for Healthcare businesses seeking to enhance client interactions.
- 1 review for healthcare industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Massage Company (5.0/5, Apr 26, 2023): Turn Key Receptionist provides call center services for a massage company. The team is responsible for answering end customers' inquiries, scheduling appointments, and providing updates to the client's team.
 [Read Full Review](https://clutch.co/go-to-review/turn-key-receptionist/197341)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Turn Key Receptionist's competitive pricing and strong value for money. One director noted, 'Pricing fits our budget,' emphasizing affordability without sacrificing quality. Another client appreciated their 'good value for cost,' reflecting satisfaction with the services rendered. Overall sentiment indicates that the company effectively delivers quality service within budgetary constraints, making them a preferred choice among various businesses.
[Read All Reviews](https://clutch.co/profile/turn-key-receptionist?verified=true#reviews)
- Less than $10,000 (3 reviews)
- $10,000 to $49,000 (2 reviews)

#### 5 reviews from clients near Sydney

Review Rating from Clients - 5.0 out of 5.0
- Overall: 4.8
- Quality: 5.0
- Schedule: 4.9
- Cost: 4.9
- Willing to Refer: 5.0

Clients in Sydney praise Turn Key Receptionist for their professionalism, friendly service, and ability to handle diverse tasks like inbound calls, appointment bookings, and lead generation. They emphasize the company's reliability, positive attitude, and seamless communication across various industries and project scopes.
[Read Local Reviews](https://clutch.co/profile/turn-key-receptionist?verified=true#reviews)

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### [BruntWork](https://clutch.co/profile/bruntwork)
- 250 - 999 employees
- Bellevue Hill, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 5% Digital Strategy
- 10% HR Outsourcing
- 10% Pay Per Click
- 10% Search Engine Optimization
- 10% Social Media Marketing
- 10% Application Testing
- 10% Direct Marketing
- 5% Web Development

#### Company description
Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
[Visit Website](https://www.bruntwork.co/)


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### [ITKnocks](https://clutch.co/profile/itknocks)
- 50 - 249 employees
- Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Development
- 10% BI & Big Data Consulting & SI
- 10% Cloud Consulting & SI
- 10% Customer Service Outsourcing
- 10% DevOps Managed Services
- 10% Unified Communications Consulting & SI
- 10% ERP Consulting and SI
- 10% IT Managed Services
- 10% Market Research
- 10% IT Staff Augmentation

#### Company description
Launched in 2021, ITKnocks is a midsize Sydney, Australia-based Market Research company. Their services include Market Research and BI & big data consulting & SI.
[Visit Website](https://itknocks.com/)


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### [AR Data](https://clutch.co/profile/ar-data)
- 50 - 249 employees
- Campbelltown, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 20% BI & Big Data Consulting & SI
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing
- 20% Translation
- 20% Transcription

#### Company description
AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
[Visit Website](https://ardatagroup.com.au/)


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### [B dynamic Logistics](https://clutch.co/profile/b-dynamic-logistics-0)
- 10 - 49 employees
- Kemps Creek, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Customer Service Outsourcing
- 20% Fulfillment
- 20% Logistics & Supply Chain Consulting
- 20% Supply Chain Management
- 20% Warehousing & Distribution

#### Company description
B dynamic Logistics is a small Fulfillment company established in 2005. Their services include Fulfillment and Logistics & Supply Chain Consulting.
[Visit Website](https://www.bdynamiclogistics.com.au/)


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### [VA World Outsourcing](https://clutch.co/profile/va-world-outsourcing)
- $5,000+ minimum project size
- $50 - $99 average hourly rate
- 10 - 49 employees
- Lisarow, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 22% Call Center Services
- 23% Customer Service Outsourcing
- 10% Business Consulting
- 10% Other Application Development
- 10% Translation
- 10% Transcription

#### Company description
Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
[Visit Website](https://vaworldoutsourcing.com/)


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### [Krinox Global Solutions Pty Ltd](https://clutch.co/profile/krinox-global-solutions-pty)
- 50 - 249 employees
- Wollongong, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Manufacturing Consulting
- 20% Procurement Support

#### Company description
Krinox Global Solutions Pty Ltd is a midsize Back Office Outsourcing company based in Wollongong, Australia and Delhi, India. The team focuses on Back Office Outsourcing and Call Center Services.
[Visit Website](https://krinoxglobal.com.au/)


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### [Virtual Reception](https://clutch.co/profile/virtual-reception)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Sydney, Australia

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.virtualreception.com.au/)


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