Your Ideas. Your Apps.

Made for

Users who have a CRM or database that would like to create an application using that data.

Not for

Non-technically savvy users, this app maker option is a more technical than most.

 
Free trial
 
$5 - $15 user/month
Pricing details

Features

App Platforms

  • iOS
  • Android
  • Web

Development Tools

  • Drag & Drop Development
  • Themes & Layouts
  • Unlimited Workflows
  • Schedules
  • Webhooks

Pricing

Basic info

 
Free trial
 
$5 - $15 user/month
 

1-month contract

 
Monthly subscription
Annual subscription
Start with 15 Days Free. No credit card required.

Reviews

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Client Interview
Oct 29 2015

Zoho Creator Used for Contract Application

4.0

Features: 
4.0
Ease of use: 
3.5
Support: 
2.0
Willing to refer: 
5.0
the reviewer
 
Confidential spend
 
Marketing and Advertising
 
11-50 Employees
 
Quebec, Canada
Office Lead, BJ Media
Melanie LaFleur
 
Verified
The Review
Recommendations

The client is BJ Media, a Quebec-based digital marketing agency. This client uses Zoho CRM and was in need of a mobile tool that would help their field representatives collect data and sign contracts while they were on the road. Due to their use of the Zoho CRM, this client added the Zoho Creator to their subscription plan. This client finds the Zoho Creator's drag and drop tools very easy to use and intuitive. BJ Media utilizes a Zoho Creator consultant and looks for improvement in Zoho's support offerings. Overall, this client highly recommends Zoho Creator.

BACKGROUND

Can you provide a brief description of your company?

BJ Media is a digital marketing agency. We provide strategy to other companies in order to help them rank on Google.

What role do you play there?

I'm the office lead and sales coordinator. I manage our use of Zoho CRM due to that I also manage our use of Zoho Creator.

OPPORTUNITY/CHALLENGE

What was the business challenge your company was facing that initiated the need for this platform?

Zoho Creator is used because Zoho CRM wasn't providing our reps on the road access to forms they could fill out easily. We needed something that was flexible and easy to access real time because our product discounts change and the overall complexity of the product we are selling.

SOLUTION

How does your company implement this platform or software?

Zoho Creator offered us an app in the form of a contract that our customers can sign. We use Zoho Creator and Zoho CRM, the two together help with my reporting.

Was your company considering other platforms? Why this platform?

Our company was using Zoho CRM when I began working here. But, they were not using the Creator. When I arrived here four years ago, I was coming from another company that was using a different CRM [customer relationship management tool]. We came to learn that Zoho had an add-on that could help us with our mobile needs. Largely, we use Zoho Creator because of our use of their CRM system, which is perfect because the systems are semi-integrated. We also work with an external consultant for Zoho Creator that helps ensure we utilize all of the tool's capabilities.

On an annual or monthly basis, how much does your company spend to utilize the platform?

I don't have the exact number for you because the fees we receive are aggregated for all of the Zoho tools we use.

RESULTS

Can you share any success, metrics, or overall results of your implementation of this platform?

The fact that we were able to build a custom app that meets are needs is success enough. Now, we don't need to check all the contracts or discounts applied because it's all entered in the application. It makes our representatives' life easier. We've been able to make a dashboard and put the information in our CRM, but it comes from Creator. Our sales director and president are able to follow the activities of our representatives. We are able to see what is happening on the road, and we can now predict the sales for the following month.

FEATURES

Were there any software features or tools that really impressed you?  

I love the drag-and-drop features. If I need certain dates, I am able to select them from the menu and build my report easily. It's so easy – it takes five minutes. I'm happy I can create a custom form, and the rep is able put all the info we need into the form. The form was so easy to make because it's drag and drop. There was a bit of code that we needed to put in, but it was also simple. I am able to change the form when our products change quickly. 

Looking back, are there any areas of the software upon which you feel could be added or improved?

Sometimes, if we want to pull something that's stored in the CRM and something else that is stored in Zoho Creator to have them included in our report, the tool can be tough to aggregate the data. It's not easy. A user needs to know the platform to be able to do it. 

Have you had to interact with the platform's support team or reference their support resources?

We don't interact directly with the Zoho Creator support team, if I have questions I go to our Zoho Creator consultant. It's great we communicate about the tool nearly every day. We have looked for support on the Zoho CRM; so far, the support has been pretty bad. Usually, when I'm asking for something or if I'm having a problem their team doesn't understand my problem, and they are unable to provide a solution. I usually find an answer by going on blogs, and I end up finding a solution by myself.

OVERVIEW

We have a few quick questions and, for each question, we ask you to rate the software on a scale of one to five, with five being the best. What would you give the software for functionality of the features available?

Four. I've been using it for more than a year. At the beginning, I wasn't sure but, now, that I know how it works and the things I can do with it. If I could have more items integrated from Zoho CRM, it would pretty much be perfect.

What would you give the software for ease of use or ease of implementation into your business?

Three and a half. Using the tool takes some coding knowledge and a steep learning curve. Except for the drag and drop, you need a programmer. You need to know how a code works.

For support, as in responsiveness of the team or helpfulness of the resources available?

Two. We interact mainly with our consultant, but Zoho support has not been good, but they do answer quickly.

For overall satisfaction with the platform?

Four. 

How likely are you to recommend the software to a colleague or similar business?

Five. Zoho Creator has allowed me to do pretty much everything I need.

4.0
Overall Score
  • 4.0 Features
  • 3.5 Ease of Use
  • 2.0 Support
  • 5.0 Willing to Refer
 
Client Interview
Nov 05 2015

App Creation Using CRM and IT Database

5.0

Features: 
5.0
Ease of use: 
4.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$250 - $1,000/yr. spend
 
Printing
 
1-10 Employees
 
Montreal, Canada
Marketing Manager, Les Industries Poly Inc.
Fabrice Mahe
 
Verified
The Review
Recommendations

The Zoho Creator user is Les Industries Poly Inc., a Montreal-based digital printing company. This user needed a tool that would allow their company to build an application that would integrate with their customer relationship management and add to their enterprise resource planning processes. This user finds Zoho Creator easy to use but finds for more complex functionality requests they need a developer's help. This user highly recommends Zoho Creator for their responsive support team.

BACKGROUND

Can you please provide a brief description of your company?

We are Les Industries Poly Inc. It's a Canadian-based company. We are a digital printing company.

What role do you play there?

I'm a business development and marketing manager. 

OPPORTUNITY/CHALLENGE

What was the business challenge your company was facing that initiated the need for this platform?

When I arrived at Les Industries two years ago, we didn't have a client database. I set up Zoho CRM. The other issue was integrating our IT [information technology] system. We use Zoho Creator in order to have a full ERP [enterprise resource planning] system directly connected to our CRM [customer relationship management].

SOLUTION

How does your company implement this platform or software?

I'm the main user, and there are five other users.

On an annual or monthly basis, how much does your company spend to utilize the platform?

As a user of the full version of Zoho CRM, it is $70 a month; to add on Zoho Creator, it's something like $300 a year.

FEATURES

Were there any software features or tools that really impressed you?

In my opinion, using Zoho Creator is easy. You can build a very expansive database very quickly. Before Zoho, we developed an app to create an ERP, but it was quite complicated to manage with several users. We were forced to install a Citrix application, and it was quite expensive and complicated. With Zoho Creator, it's very affordable, simple, and efficient.

Have you had to interact with the platform's support team or reference their support resources?

Zoho has a very good support team that is very responsive. You can send an email, and you have quick follow up by phone. 

OVERVIEW

We have a few quick questions and, for each question, we ask you to rate the software on a scale of one to five, with five being the best. What would you give the software for functionality of the features available?

Five.

What would you give the software for ease of use or ease of implementation into your business?

Four. You need to have data in your CRM in order to build a database using Zoho Creator. In some cases to develop specific functionality using Zoho Creator, I need a developer.

For support, as in responsiveness of the team or helpfulness of the resources available?

Five.

For overall satisfaction with the platform?

Five.

How likely are you to recommend the software to a colleague or similar business?

Five. I'm always referring people.

5.0
Overall Score
  • 5.0 Features
  • 4.0 Ease of Use
  • 5.0 Support
  • 5.0 Willing to Refer