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InnovationM

Property Manager Application Development

Overall rating: 

4.5

Quality: 

Average: 4 (1 vote)

Schedule: 

Average: 4.5 (1 vote)

Cost: 

Average: 4.5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

The client is a chain of bed and breakfast hotels in India. The growing firm needed a management application for hotel managers to improve productivity. InnovationM was selected to provide Android development services plus usability advice. The work was completed in late 2014.

Feedback summary: 

The client is very satisfied with the work produced by InnovationM. The quality was good and the usability advice stands out. InnovationM is recommended to others.

"Their team was very good and was vocal and proactive about suggestions. They are professional and competent."

BACKGROUND

[Our company] is a marketplace of branded budget hotels [and bed and breakfasts]. Operating from Gurgaon, [India,] we have grown from three hotels in December [of 2013] to now 16 hotels by the end of June [of 2014].

Founded by a Thiel Fellowship from India with his colleagues from IIT [India Institutes of Technology], [we are] already the biggest chain of branded BnBs in the Gurgaon province of India and 10 percent of the total hotel business in the region.

OPPORTUNITY / CHALLENGE

We needed a firm for development for our hotel management application for hotel managers. This was an internal application for productivity.

SOLUTION

They were responsible for developing an Android application with UX/UI [user experience/user interface] services, integration, and testing. 

RESULTS & FEEDBACK

The Android app was delivered in time with reasonable quality. Their team was very good and was vocal and proactive about suggestions. They were very good at documentation, architecture, and implementation. They are professional and competent.

RATINGS

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer