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MindInventory

iOS and Android Development For Consumer App Startup

Overall rating: 

4.5

Quality: 

Average: 4.5 (1 vote)

Schedule: 

Average: 4.5 (1 vote)

Cost: 

Average: 4.5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

Mindinventory Technologies built a consumer startup's mobile app for the iOS and Android platforms. The team provided back-end development, UI/UX design, and quality assurance resources.

Feedback summary: 

Together, the apps have attracted nearly 800 users, received positive reviews, and generated several leads. Both apps were completed within budget and schedule. Mindinvetory's capable project manager and skilled team crafted a flexible project outline that could adapt to changing requirements. 

"Overall, we're happy with how the project was managed."

BACKGROUND

Please describe your organization.

I work for an Australian-based company, and our main purpose is to develop mobile applications. Our first app is focused on the Nepalese market. I am originally from Nepal, as is my partner.

What is your position?

I am the founder and CEO.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Mindinventory Technologies?

We needed to develop our first mobile app. We had the idea but didn't have the technical expertise to build it. We decided we would find a partner but, because we were sensitive to cost, we went ahead and looked for an outsourced option.

SOLUTION

Please describe the scope of their involvement.

We already had a website, but we contacted Mindinventory because we had to build a mobile application. It's for both Android and iOS devices. For the work they did, I had a dedicated project manager, then there was a UI/UX [user interface/user experience] designer, one dedicated Android developer, one dedicated iOS developer, a couple of QA [quality assurance] specialists, and an account manager.

How did you come to work with Mindinventory Technologies?

We identified them online. We only approached a handful of different companies to bid on the project. Once we began to interact with each of them, it became clear that Mindinventory was the most experienced and the most responsive.

Could you provide a sense of the size of this initiative in financial terms?

We invested close to $7,000 or $8,000.

What is the status of this engagement?

The project lasted one and a half to two months. It's over now, but we'll probably be using them again soon for some enhancements.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We just went live. We did a public launch of the app last week, and we're getting a good response. In a week's time, including both Android and iOS, we've got close to 800 downloads. We didn't have any benchmarks, but that's a good start for us. It's more than what we expected, so we're getting a good response from the market.

We've got some good ratings and reviews on Google Play as well, and a couple in the App Store. Some people have also contacted us directly through the Contact Us section of the mobile app as well. The holidays are starting in Nepal right now, so we expect a slower period for a couple of weeks, but the launch has definitely been better than we expected.

When dealing with other developers in India, I've noticed that the designer may not be that good. However, the designer that Mindinventory assigned to us was good. I'm happy with the overall design of the app.

How did Mindinventory Technologies perform from a project management standpoint?

I was happy with the project manager who was assigned. He was very responsive and accessible via Skype, phone call, WhatsApp, or message, or whatever. We didn't use any specific project management tools. The project manager understood our requirements, and he responded well. If he had questions, he asked them rather than making assumptions.

The project was completed within the specified budget. We obviously had to increase our budget, but that was purely because we had to increase the scope of work. It was completed within the timeframe, and the changes we had to make were done within that deadline. Overall, we're happy with how the project was managed.

The contract we signed before beginning the project had the scope of work and specifications outlined, and that was our main reference point. Any change request was discussed with the account manager, to determine if it was a deviation from the scope of work. We would arrive at a mutual understanding on whether we needed to pay extra for changes.

What distinguishes Mindinventory Technologies from other providers?

I've used developers in the past, but I wasn't too happy with them for two main reasons. It comes back to how reasonable you are in your change request. Once you've got the scoping document, it becomes a huge problem when you've got a small deviation, but they charge you for that as well. In that sense, Mindinventory was accommodating.

Also, the project manager was very responsive, so there weren't any delays when I asked for something to be fixed or changed. Also, just the professional behavior around how to manage the scope of the project. I think these two things were commendable, which I didn't find very easy with the other developers.

The initial wireframe they came up with was a good starting point for us. It was already in a very good stage, and we just had to build it out from there. I didn't find that skill in the other developers I've worked with.

Is there anything Mindinventory Technologies could have improved or done differently?

One thing, which is a very general comment and is true for any developers based out of India, is more on the grammar side of things. We have to spend a lot of time writing the content because we know that, with Indian developers, the grammar may not be correct. That's the only area of improvement, and that's true for any developer in India. It's about making sure that the content is exactly what you want it to be in the app.

RATINGS

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer