Over the course of the engagement, Intuz has provided web and mobile development services across various projects. The most recent project involves developing an iOS, and later Android, app for market.
Although the app is still in development, Intuz continues to provide insightful R&D support and bug fixes. The team thinks strategically in the long term, making the iOS backend compatible with Android to minimize duplicate work. Their ability to be flexible in a dynamic environment is also key.
“I know they’re always there to help whenever I’m facing a last-minute brief on a project.”
Introduce your business and what you do there.
I’m the co-founder of an Australian design agency that provides strategy, design, and development services.
What challenge were you trying to address with Intuz?
Intuz has provided a range of development services over the years. For our most recent project, we needed additional resources to develop both the iOS and Android versions of our mobile app.
What was the scope of their involvement?
We’ve worked with Intuz on a few projects, including a health and fitness app as well as several websites. The extent of their services typically depends on the project at hand and whether or not we have documentation.
Currently, we’ve been working on an app that I plan to launch with my business partner. I’ve provided them with the design, but they’d already done quite a lot of R&D and helped create the user experience beforehand.
Since we knew that our iOS platform would eventually come to Android, we kept that in mind as we designed the frontend for the iOS version. They then built the whole backend and middleware to be compatible with Android technology. We’re still working to refine our app.
What is the team composition?
There have been different project managers for each project as well as developers.
How did you come to work with Intuz?
I originally heard about Intuz through a mutual contact. I interviewed them, along with a few other recommended companies, and tried them out for the fitness app. That went really well, so it was an obvious choice to keep working with them.
How much have you invested with them?
For this project alone, we’ve spent about $20,000–$25,000 so far.
What is the status of this engagement?
Their work for this project started in October 2018 and is ongoing. They delivered the first version around January 2019, but we haven’t released it yet and have made quite a few changes since.
What evidence can you share that demonstrates the impact of the engagement?
We’re still doing a lot of research for this recent project, so there aren’t any metrics to speak of. There were a few expected bugs, but Intuz has always reacted quickly to remedy them. For other projects that we’ve launched, they’ve provided ongoing support, which is excellent.
How did Intuz perform from a project management standpoint?
They’re great to work with and are flexible with our time. Because I have a tech background, I understand how demanding my requirements can be, and I often give last-minute changes as I’m being briefed. Regardless, they’re proactive and can really put their foot down to build solutions or prototypes as soon as we need them.
Over the last two years, communication has become really clear. We use their project management tool to coordinate tasks and talk through Skype. On our current project, I’ll sometimes leave comments for the dev team directly on my design documents, which allows me to answer any questions directly.
What did you find most impressive about them?
Having done a few projects with them, I find that they’re flexible and quick to answer. I know they’re always there to help whenever I’m facing a last-minute brief on a project. They’re good at growing teams to meet our needs and can speed up their work as required. Moreover, if they know they’ll miss a deadline, they tell me, which is a testament to the solid communication we’ve built.
Are there any areas they could improve?
No, not that I can see.
Do you have any advice for potential customers?
Explain your long-term vision to them because they’ll often provide insightful comments on the technical components behind it. That’s what I’ve done for my current project, and they’ve advised me on how to develop the backend to be compatible with my future Android app. Their team has seen a lot, so they’re able to do more than just the development side of things.