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SayOne Technologies

Full Scale Project for Wine Startup

Overall rating: 

5.0

Quality: 

Average: 4.5 (1 vote)

Schedule: 

Average: 4 (1 vote)

Cost: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

SayOne Technologies is engaged with a startup to help build a platform that assesses personality types and recommends wines based on the data, a complex project.

Feedback summary: 

SayOne Technologies is praised for high-quality development without many iterations necessary. SayOne Technologies is recommended to others.

"SayOne Technologies has been good at understanding requirements and putting together a finished product which didn't need a lot of revising."

BACKGROUND

Introduce your business and what you do there.

We are a California-based LLC which has developed a platform for assessing sensory sensibilities. We ask users what they love, hate, and want. Based on the answers, we can find out preferences for spicy foods, restaurants, or soft towels, for example. We are able to assess what we call a person's Vinotype and tell them things about themselves, like the fact that they cut tags out of their clothes, their mother had morning sickness, and they love Pinot Grigio.

Our platform is a sort of Instagram for wine. It separates users into 4 typologies, including a hypersensitive category, and prioritizes posts based on their relevance. Seeing a 2-star review for a Mexican restaurant on Yelp won't offer any insight into who the reviewer was. We show reviews for places which people similar to the user have liked the most.

I am a co-founder and managing partner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SayOne Technologies?

We needed help building our initial platform.

SOLUTION

What was the scope of their involvement?

SayOne Technologies developed our platform, initially as an iframe part of a WordPress site, and then in the form of a full Python-based Django site. We offer integrations through an open API. We've taken our survey platform and also built a mobile app out of it, which is now nearing completion.

SayOne Technologies has built almost everything related to our platform. I act as project manager and have provided the general concept and direction. SayOne Technologies has worked with me through the entire process of integrating functionalities for camera filters, review sharing, and so on. SayOne Technologies also handled the frontend design work, almost in its entirety.

How did you come to work with SayOne Technologies?

We are based in the Bay Area, where we posted an ad on Craigslist for local developers who had an interest in wine and would be willing to help us build an initial version of the platform. We found a local person who had worked with SayOne Technologies in the past, and made the introduction. He turned out to be quite flaky and didn't deliver, so we ended up going to SayOne Technologies directly.

How much have you invested with SayOne Technologies?

Each project we've had with SayOne Technologies has had a cost between $25,000 and $50,000, depending on the scope.

What is the status of this engagement?

We started working with SayOne Technologies 7 years ago, and have an ongoing relationship. The 2 mobile apps aren't yet available in the stores. We're finishing the submission and approval process.

I've actually helped them build their own business by introducing SayOne Technologies to other contacts. I work with a non-profit organization in Napa Valley, for which SayOne Technologies has built websites and mobile apps.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

SayOne Technologies has a good, talented team which works hard, and they've always been willing to dedicate resources to us. If we don't have enough people for getting a job done, SayOne Technologies will assign 2-3 additional developers in order to make sure that we hit a timeline.

In the first 3 years, we profiled 25,000 people through our platform, but this was mainly a function of marketing and distribution, and may not speak directly to SayOne Technologies' technical prowess.

How did SayOne Technologies perform from a project management standpoint?

SayOne Technologies has been very organized in terms of project management, using different tools in order to wireframe approvals and make sure that we gather project requirements. We have weekly calls, making sure that we're on the same page, and SayOne Technologies has remained committed to getting the work done in a timely manner. I've usually had to use separate design and development teams in the past, but SayOne Technologies has in-house resources for both.

What did you find most impressive about SayOne Technologies?

We've been very pleased overall. I've worked with other developers in the past and found that asking them to create a cool, clean product didn't always translate. SayOne Technologies has been good at understanding requirements and putting together a finished product which didn't need a lot of revising.

Are there any areas SayOne Technologies could improve?

The time distance is my only complaint. I've spent a few late nights working with SayOne Technologies' developers in India. If they could start sleeping during the day, it would be great.

There will always be technical issues surrounding communication, and it can be difficult to understand accents, but this is the norm for working overseas and I don't find it to be a downfall of SayOne Technologies.

What tips or recommendations could you share that might increase the likelihood of success with SayOne Technologies?

Clients should set their expectations and be flexible. Projects always change, even in terms of timelines and pricing. One thing that I've liked about SayOne Technologies is their ability to be flexible, revising proposals and timelines, but the same mindset is required on both sides.

RATINGS

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There have been some growth issues on SayOne Technologies' side, with them not knowing how to prioritize clients, not having the best project management tools, and so on.
  • 5.0 Cost
    Value / within estimates
    SayOne Technologies provided good value.
  • 4.5 Quality
    Service & deliverables
    There have only been a couple of small issues, and SayOne Technologies has been spot-on the rest of the time.
  • 5.0 NPS
    Willing to refer
    I've done so multiple times in the past.