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Miquido

App Development for Semiconductors Company

Overall rating: 

4.5

Quality: 

Average: 4 (1 vote)

Schedule: 

Average: 4 (1 vote)

Cost: 

Average: 3.5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

Miquido initially completed and converted an iOS app to Android. The team then assumed responsibility for all development and UX, as well as full leadership for the Android product.

Feedback summary: 

Miquido integrated well with the in-house teams. Although the team experienced some staff turnover, they maintained a high level of staff quality and kept new members up-to-date. They remained flexible as their services increased and were willing to help work through difficult situations.

"Miquido's team is technically very good, and they worked hard and contributed to the project."

BACKGROUND

Please describe your organization.

We are a semiconductors company in the UK. The division that I work for is involved in developing wireless, multimedia speakers. This particular one was related to our retail division, which is the work we did with Miquido. It involved developing applications for their speakers. Pure basically sells retail radios and wireless speakers.

What is your position?

I am a Software Engineering Manager at the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Miquido?

Our company has quite a lot of software expertise but very little app experience. We have a couple of internal people that had started doing some apps. Although relatively skilled people, they didn’t have the experience. Then we had some contractors in, and that didn’t work very well. We chose Miquido initially just to take what we already had running in iOS and run it on Android. Those were really the challenges that fill the gap in for our application.

SOLUTION

Please describe the scope of their involvement in greater detail.

Miquido’s initial remit was to take an application that we had written in iOS, but not fully completed, and convert it to Android. Because we were happy with the work they did, we involved them in both the iOS and the Android development, to take both of those products forward.

They led the Android product project themselves. Some of our team members were working on the interface with some of our systems, but it was mostly them doing the user experience and the development. We felt that they were our own employees, fitting into the product as required, and getting their ideas on how it should work. Eventually, we set up scrum and agile teams, and then they ran with those scrum and agile teams with some members of both teams.

Could you provide a sense of the size of this initiative in financial terms?

It was over $200,000.

What is the status of this engagement?

It is completed.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The app is in the store, and the feedback that we got from the app is not as good as we like, but that’s more to do with the system rather than the app itself. We had some system issues which weren’t related to Miquido, so I wouldn’t like to taint their work with that sort of thing. There’s nothing publicly, unfortunately, that I can really share with you. We’ve done an evolution of their project since, and I’ve been working with them on that. Again, it’s almost as though they were really internal employees, even though they were working in their offices. They attribute to our agile teams really well.

How did Miquido perform from a project management standpoint?

We did project management ourselves. We tended to use Miquido as individual team members. From that point of view, there wasn’t really an issue. I found them incredibly flexible. Occasionally, staff had to go, and there was some turnover at their end. They were very good at keeping the people up to date though. Then, when we had various issues and we had to reduce the staff, and then increase their services, despite what the contract said, they were very flexible and tried to work with us as best as they could. The overall point of view, as a resource, they were very good.

What distinguishes Miquido from other providers?

We were very impressed with the quality of Miquido’s staff. Miquido's team is technically very good, and they worked hard and contributed to the project. Their flexibility was one of the things that really stood out. Where other companies may have stuck to the contract a lot more, they were happy to work with us where they could through some difficult situations, and made it a lot easier for us.

Is there anything Miquido could have improved or done differently?

I can’t really think of any negatives.

RATINGS

4.5
Overall Score They were quite good.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They put some extraordinary work in at various times when we're getting deadlines.
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer