Fingers designed and developed the client's mobile app, then they also designed and developed the companion website.
In the first month since launch, the app garnered over 1,000 organic downloads and is facilitating an increase in several projects between investors and entrepreneurs. The client praised Fingers for their well-organized project management.
"The Fingers team could foresee the problems I could have faced and helped me with risk management for my idea."
Introduce your business and what you do there.
I'm an individual entrepreneur from Belarus.
What challenge were you trying to address with Fingers?
I turned to Fingers with an idea to develop a platform where investors and startups can meet and communicate easily. The initial idea was to develop a mobile application. The main idea was to build a chat for investors and startups, but it was just a hypothesis that people would actually like it. Moreover, after application development, I felt a need for a website with the same functionality as well. So, people from Fingers had a high goal to be accomplished from the very beginning of our collaboration.
What was the scope of their involvement?
We started with mobile application design. The Fingers team dived into the project and its analysis. They started from sketches on paper and finished up with mobile app designs, screen flow, and detailed specification document. Fingers tracked all the project process in Trello and presented me the concept two times during the design stage.
When they ended up with design, the development process started. Fingers showed exceptional adherence to deadlines and dedication to the project. There were several small problems, but they always informed me in advance and implemented quick solutions.
After mobile application development, I continued my cooperation with them to develop a website. It was a pleasure to go through all the stages from design to development again.
How did you come to work with Fingers?
They were one of several mobile app development companies that I found. When I first met them, I liked the approach and the passion that their team has towards what they do. So, I chose them.
How much have you invested with Fingers?
Sorry, I can't provide you this information.
What is the status of this engagement?
We started with the design of both the Shance mobile app and website in June 2016, and they were completed and published in September.
Could you share any evidence that demonstrates the productivity, quality of work, or impact of the engagement?
The app launched about two months ago; during the last month (October), we had more than 1,000 organic downloads. The number of projects created in the app grows as well.
How did Fingers perform from a project management standpoint?
Fingers showed great performance from a project management standpoint. I could track all the work in Trello, a project management system that they used for this engagement. All the process was divided into milestones where they showed the results and progress. Every week, I was getting brief updates of what was done and what was going to be done next week.
What did you find most impressive about Fingers?
The thing that impressed me the most is the real willingness to help find the right solutions. The Fingers team could foresee the problems I could have faced and helped me with risk management for my idea.
Any there any areas Fingers could improve?
There's always a wide area of improvement for everyone, but I can't think of any specific areas where Fingers was weak. I hope in the future that the level of their services will be even higher.
What tips or recommendations could you share that might increase the likelihood of success with Fingers?
If they are looking for an experienced team of developers, they shouldn't hesitate. Plus, Fingers has nice UX/UI [user experience/user interface] designers and business analytics, so it was worth working with them during the design stage.