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InnoviMobile

App Dev for Community Nonprofit Organization

Overall rating: 

4.0

Quality: 

Average: 4 (1 vote)

Schedule: 

Average: 4 (1 vote)

Cost: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

Innovimobile developed a finance app to serve users in third-world countries. Their primary responsibility was to design software for managing loans. Development is ongoing as production continues.

Feedback summary: 

Innovimobile rises above other developers due to their dedication and their flexibility in various atmospheres, including waterfall and agile. Their CEO is particularly praised for his leadership skills.

"Their willingness to share their expertise … has made a big impact."

BACKGROUND

Introduce your business and what you do there.

We are a non-profit non-governmental organization. We deal with child advocacy and relief. I am the portfolio manager for technology research and development and the release train engineer. I focus on new technologies that we can implement within our organization for efficiencies, new tools, and channels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovimobile?

We created an innovation proposal around solving various issues for microfinance in third-world countries. We needed a software developed to help us manage our loans accounts. The goal is to give a good user experience for those receiving the loan and help them understand assets and liabilities, bookkeeping, and how they can improve their small businesses.

SOLUTION

What was the scope of their involvement?

We developed our app for Android. We’ve done custom code, but we’ve always used third-party platforms to integrate with the backend. It’s a backend platform and a custom-made mobile application.

What is the team dynamic?

They have one dedicated developer and a project manager, and Alex [CEO, Innovimobile] has been involved since the beginning.

How did you come to work with Innovimobile?

We did an RFP with our procurement team, going through multiple organizations. They went through a rigor of interviews, background checks, cost, and past experiences, and we found Innovimobile to be the best candidate. One factor was their willingness to get their hands dirty in understanding what we were trying to do versus just selling themselves as a product or a service.

How much have you invested with them?

About $30,000.

What is the status of this engagement?

We started working together in March 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still in development for the application. Their willingness to share their expertise and flexibility has made a big impact. They’re able to work in multiple environments. For example, we run both a waterfall and an agile methodology, and they’re able to accommodate either one accordingly.

How did Innovimobile perform from a project management standpoint?

We use Jira to do our project tracking. Alex has flown over here, coming into the office, multiple times. His willingness to get involved is good because many vendors will just give a sales pitch, and once they get the contract, you don’t see that person again—you interact with a completely different team. This hasn’t been the case with Innovimobile: Alex has been here and has provided leadership from their end.

What did you find most impressive about them?

It’s been good, but it’s still relatively early.

Are there any areas they could improve?

No. It’s not a huge project. It doesn't have many complexities to it.

RATINGS

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There are some time constraints with the size, but we knew what we were getting into.
  • 5.0 Cost
    Value / within estimates
    They’re spot on with their estimates.
  • 4.0 Quality
    Service & deliverables
    They’re not a huge organization. I wouldn’t expect a 5.
  • 5.0 NPS
    Willing to refer
    I would refer them, for sure.