Insights Start Here.

Made for

Users who want to conduct advanced data analytics

Not for

Users seeking a more traditional BI tool

 
Free trial
 
Starts at: $2500
Pricing details

Features

GoodData

GoodData’s platform supports the entire data pipeline and OEM analytic experience while providing customization flexibility. GoodData offers personalized, interactive dashboards and customizable visualizations with various options for graphics, color schemes and styles.

Key infrastructure features:

  • Full multi-tenancy for secure datasets
  • Data integration tools to map internal data and add external data
  • Custom Metrics and KPIs

Integration and automation capabilities:

  • Automated report scheduling and personal dashboards
  • Printing and snapshotting
  • Collaboration and sharing email reports with unregistered users

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GoodData is a good option for self-service business intelligence. GoodData boasts an intuitive drag and drop data discovery experience. Users can also access and blend governed data with their own uploaded data. GoodData has the ability to connect with a large variety of data sources, including cloud-based social media.

Data discovery features:

  • Ad-hoc analysis
  • Responsive HTML5 Format for a high quality mobile experience
  • New guided data discovery tools

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GoodData offers a limited selection of advanced analytics features. Slice and dice with GoodData’s advanced analytics or add your own data. Basic modeling capabilities are also available, including linear regressions and automatically generated trendlines. Open source R models can also be run on this platform.

GoodData is also highly scalable and can keep up with users experiencing growing volume, variety, and velocity in their data.

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Compatibility & Integration

GoodData’s Data Integration Service Console allows customers to deploy, monitor and schedule integrations for all their projects. Advanced data manipulation, cleansing, and transformation processes can be automated with a user-friendly interface.

Mobile Access

  • All web-based through the cloud
  • All data sources supported
  • Mobile-friendly version available

Support

Contact:
  •  Email
  •  Phone
  •  Chat
Forums:
  •  Developer forum
  •  Community forum

Pricing

Basic info

 
Free trial
 
Starts at: $2500
 
One time license

More information available by contacting GoodData through http://www.gooddata.com/contact

Reviews

Sort by
 
Client Interview
Feb 10 2015

National Pharmacy Chain Use Case

5.0

Features: 
4.0
Ease of use: 
4.0
Support: 
5.0
Willing to refer: 
4.5
the reviewer
 
$100,001 - $1,000,000/yr. spend
 
Health, Wellness, and Fitness
 
10,001 + Employees
 
Chicago Metro Area
 
Verified
The Review

BACKGROUND

Please describe your company.

I work for a holding company owned by a major American pharmacy chain. Our company was formed recently and has operations in 25 countries.

What are your role and responsibilities?

I am responsible for the part of our operations that focuses on B2B [business-to-business] sales. We have approximately 22 products and services that our B2B sales and account management team is responsible for. We work on getting new customers, expanding our reach to current customers, renewing our customers and, in general, managing those customer relationships.

We work with Medicare and Medicaid state and federal entities that allow customers to fill prescriptions or use services within their plans that we offer. We also work with employers directly because many of them are self-insured.

These types of users use an insurance company to adjudicate their claims, but they’re really the ones that are financially at risk, so we work with them on ways to lower their cost by utilizing some of the products and services that we offer.

My title is director of automation and data assurance. I’m part of the insights and analytics organization. We are responsible for the automation, the tools, and the processes that our teams use. But, we’re also concerned with how the company looks at the client.

So, we look at both the information we’re sharing with our customers as well as the information our account management teams need in order to manage their territories.

OPPORTUNITY/CHALLENGE

What was your goal in working with GoodData?

Our goal was primarily to help our account management staff do better, to help them understand where their opportunities are. For example, we could go to GoodData and say, “Look, in Chicago we have a 60 percent market share. But, when we go to Arizona we only have a 20 percent share. So what’s going on in Arizona? How can we position ourselves in Arizona to increase market share?”

We need to be aware of the areas where we’re not getting the market share we would like so we can work with local markets and teams. We can also work with area employers to increase how much their customers, clients and patients utilize Walgreens.

SOLUTION

How long has your organization used GoodData software and is it used by a large number of users?

I would say we probably have about 300 people who are consuming reports and dashboards from GoodData in various work groups. We have been working with GoodData for about a year and began deploying the results of their work around January 2014.

The first element we rolled out to the account teams was standard pipeline reporting. Then, we started providing a more visual way of looking at what their customers are actually doing. We have also been working with third-party data to look at what our customer base looks like to the rest of the world, and we have been releasing that information since last fall. We’ve also started taking those various reports and sharing them with the finance teams and the business leaders of the different groups that we interact with. 

What was your process for selecting GoodData with which to work?

We are integrated with Salesforce, so it was important that we had links to that platform as well. GoodData provided exactly the capacity that we needed.

That was extremely important because a lot of the information, how we manage the customers, and how we determine who is a potential customer is being managed in Salesforce. Integration with Salesforce was a major component of our selection process. 

The other component was the fact that we have a lot of complex data and need to automate data capturing processes. I have a very strong technical team that we partner with IT [information technology] on areas that we can’t do ourselves. Even in our Salesforce instance, I would say that 99 percent of what we do is managed within my team and only if we really need to change code, are we managing it through our IT partners. We wanted to make sure that we had the ability to manage that process as much as possible ourselves. 

We’re a cost center and we’re also focusing on the retail business and the pharmacy business, and we wanted access to third-party data. We wanted access to data that we’re getting from the individual purchasing and licensing owners because we don’t get any of that data internally. 

There’s a lot of internal things going on within our structure, but we wanted to have a way to bring in all of that internal and external data and put it back into the hands of our teams in a way that they could consume it in a much easier fashion than multiple spreadsheets about the same client that they support.

Can you give a sense of the size of the annual investment in dollar terms?

We’ve spent slightly more than $200,000 working with GoodData.

RESULTS & FEEDBACK

Have you noticed an impact in your organization since using GoodData?

It’s really hard to answer that because we’re pioneering new information for the entire huge corporation. In the past, there was nothing that our people were getting that was actually helping them to identify where they could grow the business or how they could make an impact. What we wanted to provide them was information that would give them greater visibility into something they could actually use to create a strategic account plan and to help them understand where their sales opportunities were.

Five years ago, we consolidate operations and decided to have one account management team responsible for promoting all of these products and services within our customer base. It has been an evolution getting them set up and organized, establishing those processes and relationships that are essential for consistency.

Our highest priority was to provide new ways for sales managers to look at their business and find new opportunities, as well as to find new ways to communicate back to the business unit about those opportunities. We are doing something new and innovative that my company has never tried. It’s been exciting.

We started from nothing and created something really cool. We’re getting to the point where people are beginning to act proactively, beginning to plan where they can find opportunities to increase our bottom line and provide more value for our customers.

Is there anything that you would suggest that GoodData could do to improve or some features you would like to see added?

I’ve had lots of conversations with GoodData leaders, there are two areas they need to focus on. First, they need to make the whole platform more user friendly, and GoodData has been working on this steadily. I want my team to be able to do the majority of the work themselves without help from the IT team. We now rely for support both on our IT group and on GoodData. We are hiring someone so we can do more of those technical components ourselves, which is really where we want to be.

We want to be able to own that portion of it but we also want it to be easier than it is today. We’re too iterative at this point in time; we have to be able to move quickly. Any way we can make that process easier is definitely something we want to do. 

Second, there are some relatively minor issues that need to be attended to, simple things like keeping the same color consistency across everything. I think there’s a few little improvements like that, and we’ve talked those issues over with GoodData.

I like the direction GoodData is going. We’re filling in some of the gaps as a team while, at the same time, making it easier for each business unit to use the tool. Once we’ve done that, we can begin thinking about innovative things other companies aren’t even talking about now.

We ask you to rate GoodData on a scale of one to five, with five being the top score. What would you give them for quality of features?

Four.

For ease of use?

Four.

For support?

Five.

For the overall score?

Four and a half.

How likely are you to refer GoodData to a colleague?

Four and a half.

5.0
Overall Score
  • 4.0 Features
  • 4.0 Ease of Use
  • 5.0 Support
  • 4.5 Willing to Refer
 
Client Interview
Feb 03 2015

GED Testing Service Dashboard Use

4.0

Features: 
4.0
Ease of use: 
4.5
Support: 
4.5
Willing to refer: 
5.0
the reviewer
 
$100,001 - $1,000,000/yr. spend
 
Education
 
51-200 employees
 
Minneapolis Metro Area
Business Analyst, Educational Testing Company
 
Verified
The Review

BACKGROUND

Please describe your organization.

I work for a GED testing service. It’s an organization that puts on the GED high school equivalency test.

What is your role and responsibilities?

I’m a business analyst. I help define requirements for our development team and work with our business users to understand their requirements, so we get them documented and put them in the format that is used by our development group to enhance our software.

OPPORTUNITY/CHALLENGE

What is your goal for using the GoodData platform?

It’s all used to serve the needs of the current test takers and future test takers. It allows us to gain some insights into who are the people that are having success and most importantly who is not having success. The local states can then reach out to them and provide services to them or enroll them into adult education so they have a higher likelihood of passing the tests. 

We have dashboards for ourselves internally, and we also provide dashboards to each of the individual states, so they can be very specific about who in their states have passed and what the volume of test takers is and what’s the pass rate of the test takers. We also have drill reports that are available through the dashboard that actually name the test takers and provide contact information so they can reach out to them if they need to.

SOLUTION

How do you use the software and what types of users are using it?

We use the GoodData platform to display metrics about our test takers. We have different metrics that count the number of tests that people are taking of different types. So, a student that is looking to get a high school equivalency certification will need to take and pass four different tests on different content areas. We display metrics on a dashboard. 

We created a dashboard that displays metrics on the number of test takers that have come into our application and created accounts, what their progress is with respect to how many tests they’ve taken, what their scores are on each of the tests, where they took the tests, and then people are able to filter in different attributes about the test takers. We can filter by age and gender and answers to other questions that we ask them such as what’s their current work status, what’s the highest grade they’ve completed. We break it down and filter it by race and ethnicity and whether they’re an inmate and we can also roll up numbers based on postal codes and other attributes about the test takers.

How long have you been using GoodData software?

We started with a pilot project in the fall of 2012 and continued through all of 2013. We’ve been using it in some form since 2012.

What was your process of selecting GoodData?

We knew we needed a flexible platform. Our staff is small and we knew it was something we needed to house off-site and have it Cloud based so we could have it supported and maintained by somebody else. It was something that we could implement relatively quickly and have it supported with a minimal number of staff people here. 

Then, we could rely on services through the vendor to help enhance the site, add additional data elements to the database, and report on different things. It’s basically supported here through me and our development staff. When needs change, they’ll create additional exports of new data elements or enhanced data elements that is sent up to the Cloud and stored there.

Can you give a sense of the size of your investment with GoodData?

Six figures per year.

RESULTS & FEEDBACK

Can you please assess the platform?

Just about anybody can use the platform when it’s in the dashboard format. There’s prep work done ahead of time so that when users get into the dashboard, they can manipulate certain filters on the data to see things that are relevant to them. 

On our side, we can create additional metrics with the data that’s already there. We can add new information with minimal effort. We can have their team develop additional ETL [extract, transform, load] that will provide things in the way we need to report on them.

GoodData gives you the opportunity to have more hands-on involvement in the development of the data models. Users can build it all yourself if you have the team to do it. It meets the needs of quite a range of organizations. The platform is adaptable to what the organization is willing to support. We’ve got a small staff to support it, but we’ve had to integrate more into our team with the help of the GoodData consultants. 

Have you noticed an impact on your company since you started using the software?

The organization used to put out an annual report that would have tons of information. It was a time-consuming effort to provide all the information in print format. We’ve been able to lessen the dependence on that process and provide this online so people get meaningful metrics throughout the year. 

The information is updated every day. It provides more real-time metrics and users don’t have to wait for annual reporting. This all helps my company be more transparent with our data. 

Is there anything that you think they could improve upon or features that you would like to see added?

Nothing is coming to mind at the moment. They’ve enhanced the software quite a bit during the past two years. We use the GoodData platform as more of a dashboarding application and tool, but recognize that it supports our analytics process from end to end. 

We’ve built out a pretty feature rich dashboard but it still doesn’t always provide us with all the reporting capabilities that we need without falling back on their support people to create things for us. If we want to provide a highly formatted report, for example, it’s not that easy to produce.

We ask you to rate GoodData on a scale of one to five, with five being the top score. What would you give it for the breadth and depth of features?

Four.

For ease of use?

Four and a half.

For support?

Four and a half.

For the overall score?

Four.

How willing are you to refer someone in the ideal position to utilize it?

Five.

4.0
Overall Score
  • 4.0 Features
  • 4.5 Ease of Use
  • 4.5 Support
  • 5.0 Willing to Refer
 
Client Interview
Jan 30 2015

Insurance Company Sales Reporting

4.0

Features: 
4.5
Ease of use: 
4.0
Support: 
4.0
Willing to refer: 
5.0
the reviewer
 
Confidential spend
 
Insurance
 
5001-10,000 employees
 
Chicago Metro Area
Business Development Manager, Insurance Company
 
Verified
The Review

BACKGROUND

What is your role and responsibilities?

I work in business development for one of the larger divisions in my company, which is a major insurance firm. We have about 5,000 employees and about 1,000 salespeople.

OPPORTUNITY/CHALLENGE

What was your overall business goal for using GoodData?

We use Salesforce as our only CRM [customer relationship management] tool and we gather all kinds of information through that tool. GoodData gives us the ability to take the data that we have from different sources, and use it all in conjunction. We do a lot of reporting in GoodData. It’s a flexible tool. I think it’s relatively easy to use once you get to know it so I thought our sales team could use it easily and benefit from its insights. We are also able to use GoodData to do a lot of reporting that we are unable to do within Salesforce. 

The main business goal is to improve sales conversions but there are other major uses. We do a lot of industry tracking and we try to do competitor analysis as much as possible. We want to know who we’re winning and losing against, and why. Our company buys a lot of smaller insurance brokerages and it’s a way for us to track both acquisition intelligence and competitor intelligence. For example, if we’re losing a lot of sales in the trucking world then we know we’ve got to figure out what’s going wrong there. GoodData allows for that kind of analysis and reporting.

SOLUTION

How many users are using GoodData in your organization?

All 1,000 salespeople have access to view reports and dashboards. In terms of development, there’s really just two of us. That’s how the tool is designed.

What was your process for selecting GoodData with which to work?

We found GoodData at the Salesforce DreamForce conference. I spoke with the GoodData team about some of the issues we were having with reporting in Salesforce. We looked at a few other tools but none of them seemed to have the flexibility that we wanted and GoodData fit our needs more than other software we looked at. It’s a lot more flexible. It integrated very well with Salesforce. 

Employees don’t log into GoodData. They use Salesforce and that’s where their data resides. They don’t even know that their information is going into GoodData. 

How long have you been using GoodData?

We’ve been using it for 3 1/2 to 4 years.

RESULTS & FEEDBACK

Has GoodData made a noticeable impact on your business?

Yes. The reporting is much better. The ability for management to do research is much stronger. It’s hard to attribute sales wins and losses to it. It is difficult to measure, but it helps us to manage our business much more successfully. We can make that claim definitively.

There is a huge amount of time saved. On Sunday nights, reports are pushed out to various managers and directors with data based on the previous week. The president of our division uses the reports to see opportunities that have opened up, including big wins and big losses. He uses the data to recognize employees individually as well.

What features are especially helpful to your company?

You can perform a lot of calculations with ease. The administrators can set it up so almost anybody could use it in terms of reporting. The wizards for setting up reports are very simple to use as well. 

Is there anything upon which the GoodData platform could improve?

The GoodData platform pulls data in every night and I think we’d like a little more visibility in how that process works. 

We ask you to rate GoodData on a scale of one to five, with five being the top score. What would you give them out of five for support?

Four.

For pricing, as in flexibility and value for money?

Three and a half.

Your personal ease of use?

Four.

For end user?

Five.

For performance, as in functionality?

Four and a half.

For overall satisfaction with the product?

Four.

How likely are you to recommend GoodData?

Five.

4.0
Overall Score
  • 4.5 Features
  • 4.0 Ease of Use
  • 4.0 Support
  • 5.0 Willing to Refer
 
Survey Response
Feb 23 2016

Efficiency and modernity

4.5

Features: 
4.0
Ease of use: 
4.0
Support: 
4.0
Willing to refer: 
4.0
the reviewer
 
Information technology
 
1001-5000 employees
 
New York, NY
Director
The Review

Experience:

GoodData has been, 1. a tradition at the company and therefore the most familiar, 2. the most efficient in quick time responses to our needs in case we have problems, and 3. a superior system to our older one. We use GoodData for statistics and its predicting abilities mostly. We use data visualizations as well but, usually, stats are the main feature. We tackled the issue through our several techs who perform daily maintenance and figured out issues, such as hiccups in labeling, etc.

Pros:

We like GoodData due to its efficiency, price, familiarity, and modernity.

Cons:

Our use of GoodData is extensive, and I don't have any real complaints about it.

 
Survey Response
Feb 23 2016

Analyse data securely

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
4.5
Willing to refer: 
5.0
the reviewer
 
Other: consummer
 
501-1000 employees
 
New York, NY
Manager
The Review

Experience:

Sometimes the information is distorted so we use GoodData to sort it out. GoodData lets you analyze data with good information design. GoodData allows us to teach good employees through lectures and graduates with excellent training.

Pros:

The information presented is easy to understand and it works quickly with excellent security.

Cons:

It does not seem that there are any cons. So far all is fine.

 
Survey Response
Feb 23 2016

Big Data Analytics

4.0

Features: 
4.0
Ease of use: 
3.5
Support: 
3.0
Willing to refer: 
3.5
the reviewer
 
Business services
 
101-200 employees
 
Washington, Dc, VA
Manager
The Review

Experience:

GoodData has the best analytical tools that can be used and shared throughout my whole company. We use GoodData for big data analytics and customer reviews. The solution has benefited our company greatly. We have made changes to our systems through the customer reviews that have allowed us to make major steps forward towards our goals.

Pros:

I like the interface, and the fact that we can all use it, company-wide for the different aspects of out daily work.

Cons:

The only negative aspect is the amount of time it takes to load the files.

 
Survey Response
Feb 23 2016

Easy way to store data

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
4.5
Willing to refer: 
4.0
the reviewer
 
Financial services
 
201-500 employees
 
IL
C Level Executive
The Review

Experience:

GoodData is great and gets everything I need done. It's fabulous. We use GoodData for everything from dot to bbe to the cc platform. GoodData improves work performance and holds important data.

Pros:

It's easy and simple to use.

Cons:

Nothing, it's perfect as is.