- 18 of 50 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
Call Center Services PROJECT HIGHLIGHT
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Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Call Center Services PROJECT HIGHLIGHT
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
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Prialto is a company offering Contact Center Services, specializing in customer support, scheduling, and administrative tasks. Reviews highlight their seamless integration into corporate cultures, with 100% of reviewers praising their responsiveness and backup support. Clients appreciate their proactive service and professional management, with over 80% citing exceptional customer care and effective communication. Additionally, their pricing is noted as reasonable, enhancing their value proposition.
Call Center Services PROJECT HIGHLIGHT
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
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Clients consistently praise Prialto for its cost-effectiveness and value for money. One executive noted, "Pricing fit our budget" and highlighted the great culture fit and alignment with company values. Another client emphasized that Prialto's services significantly improved efficiency, stating, "I have complete confidence that they will get done well and in a timely manner." Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service received, reinforcing Prialto's reputation as a valuable partner.
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In the last six months, Prialto has received overwhelmingly positive feedback, highlighting their responsiveness and the quality of their virtual assistants. Clients praised their ability to alleviate administrative burdens, enhance organization, and improve productivity. Notable comments include an executive appreciating the reduction of unread emails to zero and a CEO lauding the seamless training of backup assistants. Overall, clients expressed high satisfaction with Prialto's services, with no significant areas for improvement identified.
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Coneit Outsourcing is a customer service management company that excels in optimizing support operations across various communication channels. The company received overwhelmingly positive feedback, with highlights including improved response times, increased customer satisfaction, and seamless scalability. Approximately 95% of reviewers praised their proactive approach, alignment with client values, and commitment to maintaining brand consistency.
Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.
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Climbia BPO offers Contact Center Services, including Customer Support Services, with a focus on both Inbound and Outbound Call Center operations. Reviews highlight their proficiency in handling calls with excellent English skills and a dedicated support manager, ensuring high-quality service. The company's rigorous hiring process and experienced team are praised as distinguishing factors.
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Commercey is a midsize Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were founded in 2017.
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Back Office Outsourcing company Altask is based in Tiranë, Albania. The team focuses on Back Office Outsourcing and Call Center Services.
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Lala Consulting is a Business Consulting company. In Dover, Delaware and Tiranë, Albania, their small team offers Business Consulting and Call Center Services. The firm was founded in 2024.
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Dalerio Consulting is a customer support and telemarketing services provider specializing in contact center solutions, including inbound and outbound call center services, telephonic support, and customer care services. Across multiple reviews, clients consistently commend Dalerio Consulting for their flexibility, responsiveness, and ability to deliver results independently, with 100% of the feedback being positive and highlighting their impressive project management and communication capabilities.
Clients have expressed a positive sentiment regarding Dalerio Consulting's autonomy in managing projects. One client noted, "They didn't need a lot of involvement from us, and handled everything independently and delivered the results," highlighting their capability to operate with minimal oversight. Overall, the feedback underscores Dalerio Consulting's effectiveness and independence, leading to satisfactory outcomes for their clients.
They didn't need a lot of involvement from us, and handled everything independently and delivered the results.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Dalerio Consulting provides ongoing customer support services to an iGaming startup. They assist them with chat and email tasks to support players and interested customers. Read more
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Dalerio Consulting is frequently praised for their cost-effectiveness and value for money. Clients noted that their pricing fit within budgets, with one stating it as a 'good value for cost.' Additionally, feedback highlighted measurable outcomes such as cost reductions and increased productivity, reinforcing the perception of high value relative to expenses incurred. Overall, the sentiment is positive, with clients appreciating the quality of service provided at competitive rates.
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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