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The DVI Group

Video Production for Cleaning Service

Overall rating: 

5.0

Quality: 

Average: 5 (1 vote)

Schedule: 

Average: 5 (1 vote)

Cost: 

Average: 4 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

The DVI Group produced an explainer video as part of the client's site update. The client provided the general concept.

Feedback summary: 

The video has received positive feedback from the client and their company. The DVI Group performed easily and seamlessly, and delivered a high-quality product.

"Anytime The DVI Group produces a video for us, it's 20 years ahead of what everybody else is doing."

BACKGROUND

Please describe your organization.

My company is Zerorez. We're a cleaning company. We do air duct cleaning and carpet cleaning. We are the largest carpet cleaning company in the Southeast of the United States.

What is your position?

I'm one of the owners.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with The DVI Group?

We were looking to do a better job of explaining the technology of the business and needed a video for our website to do that.

SOLUTION

Please describe the scope of their involvement in detail.

The DVI Group did everything. We gave them the general concept of what we were trying to do. Everything from animation to shooting to makeup.

How did you come to work with The DVI Group?

I was recommended to them by a trusted peer. Once we saw what they did, it was a no-brainer.

Could you provide a sense of the size of this initiative in financial terms?

It was more than $100,000.

What is the status of this engagement?

The project is completed. Generally, we get together once a year and put together new projects.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We did a major revamp of our website, and wanted a very high-quality video and animations to go with it to separate what we do from what everybody else does. Everyone within the company feels good about it and thinks it looks good.

How did The DVI Group perform from a project management standpoint?

The DVI Group performed well. They make it fairly easy and seamless. Generally, each project takes two or three months from start to finish.

What distinguishes The DVI Group from other providers?

The overall caliber of the finished product is far better than anything I've experienced, especially in terms of animation. We're in a big franchise system, so everybody does their own creative projects. Anytime The DVI Group produces a video for us, it's 20 years ahead of what everybody else is doing. That's why we keep coming back.

Is there anything The DVI Group could have improved or done differently?

We had a couple little hiccups last time, but I don't remember what they are, so they must not have been anything huge.

RATINGS

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer