Social Media Services for Eduction Nonprofit

Overall rating: 

5.0

Quality: 

Average: 5 (1 vote)

Schedule: 

Average: 5 (1 vote)

Cost: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

Imagine Media Consulting provides ongoing social media support. They handle all aspects of the online presence, including creating content, scheduling the posts, and interacting with users on the platforms.

Feedback summary: 

So far, the services have contributed to improved fundraising efforts and an increased general interest in the nonprofit. Bringing unwavering commitment and flexibility, Imagine Media Consulting is a strong, crucial asset to the project. They are easy to work with and produce great work.

"On top of being generous in their services, they continually show their dedication to our success."

BACKGROUND

Introduce your business and what you do there.

I’m the director of development for Odyssey Atlanta. We’re a nonprofit on the Westminster School campus in Georgia, and we work with 400 children per year. Our goal is to ensure students prepare for the upcoming school year and are ready to excel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Imagine Media Consulting?

We’re a small organization and don't have the in-house resources to manage our social media presence. By working with Imagine Media Consulting, we wanted to ensure we were sending a clear, unified message across all of our platforms and targeting our audiences correctly.

SOLUTION

What was the scope of their involvement?

Imagine Media Consulting has taken complete ownership over creating our social media accounts. They’re in charge of creating the content, scheduling the posts, and responding to any questions from people online. Their team has also conducted a few paid advertising campaigns for us, along with their other services.

What is the team composition?

Imagine Media Consulting provides a dedicated project manager

How did you come to work with Imagine Media Consulting?

One of our donors connected us with them. Imagine Media Consulting chooses one nonprofit to support each year, and they selected us.

How much have you invested with them?

Since Imagine Media Consulting chose to support our nonprofit, they’re doing the project pro bono. They provide all services at no cost.

What is the status of this engagement?

We’ve been working together since October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a relatively immediate impact on our fundraising efforts and general interest toward our events. Imagine Media Consulting has been effective in communicating our messages to our audiences. Over the course of our engagement, we’ve had several people approach us to remark on how great our social media is. Our organization feels more professional as a whole.

How did Imagine Media Consulting perform from a project management standpoint?

They’re fantastic. Communicating is easy, and they’re open to any feedback or changes we need. Even if we have a last minute request, Imagine Media Consulting is flexible and ensures they update their strategy. They send us weekly calendars of their social media posts, and we can make any changes if needed.  

What did you find most impressive about them?

As a smaller business, they feel very accessible to work with. On top of being generous in their services, they continually show their dedication to our success. Whether it be participating in our events or being open to our feedback on their work, they are highly accommodating.

Are there any areas they could improve?

There’s nothing I can think of for them to improve on.

Do you have any advice for potential customers?

I have nothing but great things to say about them.

RATINGS

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer